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NF Moving

4.8 (124 reviews)
Closed 7:00 am - 8:00 pm

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Response time

10 minutes

Response rate

100%

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Services - NF Moving

In-state moving

Out-of-state moving

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Recommended Reviews - NF Moving

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Reviews With Photos

Intricate steep driveway
Judy G.

Review for NF Moving (Owner: Nolan Frank) I cannot say enough about how amazing NF Moving was during our move from Norco to Fallbrook. From start to finish, this team was professional, efficient, kind, and beyond capable. I had just completed a separate move the day before with another company, and this move was even more complex -- yet NF Moving made it look easy. The crew consisted of Phil (the lead), Bradley, and Cory -- and I truly cannot thank them enough. Phil was incredible -- a master at loading and spatial organization. Watching him fit furniture and antiques into the truck was like watching someone play real-life Tetris. His leadership, experience, and calm, focused energy gave me total peace of mind. He managed the entire process flawlessly. These guys moved delicate, intricate, and valuable antique pieces -- including a organic King mattress that was so heavy it could've injured someone -- and they did it with absolute care and precision. Not a single complaint. Just solutions. They even arrived before the clock started, alongside owner Nolan Frank, who personally showed up to make sure everything was off to a good start. I didn't have to worry about a single thing. When we got to the new home, I was amazed they were able to navigate the steep Fallbrook driveway and still unload everything with skill and ease. Throughout the entire day, all three movers were positive, respectful, upbeat, and genuinely kind people. They were highly responsive to every concern and clearly take pride in their work. Their professionalism, compassion, and great attitudes made a stressful day feel calm. And let's talk value -- the pricing was spot-on, very fair, and there were no hidden fees or surprise costs. Everything was transparent from start to finish, and considering the level of service and complexity of the move, it was an exceptional value. I've moved many times in my life, and this was one of the best moving experiences I've ever had. If you're considering hiring NF Moving -- do it. You will be so glad you did. Huge thanks to Phil, Bradley, Cory, and Nolan -- you made an incredibly difficult move feel easy and supported every step of the way.

Screenshot of the quote sent to me, Verbally was told different than what the quote states.

Disappointed by Lack of Transparency and Professionalism I reached out to this moving company after receiving a quote through Yelp from a representative named Nolan P. The written quote (screenshot attached) clearly advertised "all-inclusive pricing" with no extra fees for gas, truck, or mileage, and stated that furniture disassembly & reassembly were included in every move. However, during our phone conversation, Nolan mentioned there would be an additional charge (around $100) but said he could "check with the owner to get it discounted." This was confusing since that fee is nowhere in the written quote. When I politely asked for clarification, his tone became defensive and short. Instead of addressing the concern clearly, he began explaining how moving works "since he's been a mover for four years," in a way that felt dismissive. He also spoke negatively about other companies, which I found unprofessional. I sent photos within 20 minutes as requested, but when he called back, he repeated earlier questions and gave an estimate that seemed unusually high compared to previous moves of similar size and distance. When I mentioned furniture disassembly, he said they "don't really do that," which directly contradicted the quote. When I pointed this out, he argued and backtracked rather than acknowledging the inconsistency. Throughout the call, I repeatedly apologized and tried to stay calm, explaining that I wasn't trying to argue--just to understand the pricing and terms. I even suggested that the company update their automated quote message to prevent future confusion. Unfortunately, he remained short and dismissive, eventually saying there were other companies I could contact. For context, I have only ever left one other review on Yelp--and it was positive. I don't take writing negative feedback lightly. I'm a disabled veteran with a pregnant fiancée and was hoping to find a trustworthy, transparent company to make our move easier. I was genuinely excited to hire this company based on their strong Yelp reputation, but after this experience, I didn't feel confident in their honesty or professionalism. My intention isn't to insult or attack anyone--only to share my honest experience and help future customers make informed decisions. I understand the company may choose to rebut this review or suggest I misunderstood, but that's not the case. I also expect they may post a generic, automated apology encouraging me to call them directly. My hope is that, instead, the owner takes this feedback seriously--to revise their written materials for clarity and to reinforce customer service etiquette and problem-resolution training within their team. Transparency, respect, and consistency in communication go a long way in earning trust. Response to NF Moving comment on my review: 10/16 @7:10pm Thank you for your response. You are correct that I did not hire your company -- as I clearly stated in my review. My feedback concerns the initial inquiry experience, which is just as important to potential customers as the service itself. While no move was completed, the way your representative handled my questions about pricing and communication directly influenced my decision not to proceed. The written quote advertised "all-inclusive pricing" with "no extra fees for gas, truck, or mileage," yet during our call I was told about an additional $100 charge that wasn't disclosed in the quote. When I asked about this discrepancy, I was met with defensiveness and condescension instead of clarity. My intention isn't to harm your business, but to provide an honest account of how your company presents itself to potential clients. The inquiry stage is still part of the customer experience, and professionalism and transparency should apply there as well. I understand it's standard to issue a templated response like this, but I hope management takes this as an opportunity to strengthen communication, ensure quotes align with what's discussed verbally, and train staff on better customer interaction. ______________________ Also, I do see that Nolan posted an initial response to my review accusing me of being a "competitor trying to sabotage their company" and also saying I was harassing them, I find it a little funny that, shortly after that initial response was then revised to the current one to try and sound more professional. I am not in the moving business so for him to accuse me of such a thing is petty and extremely unprofessional. I also find it curious that Nolan did not disclose he is in management and told me to "hold on while he checks with management if he could get me a discount". I encourage you to view how Nolan responds to all their 1 star comments to see I am not falsifying my review.

Before
Kenny O.

Best moving experience I've had ever. Nolen and his crew did above and beyond moving my stuff. I ran an hour late because interference in daycare, hospice, and home appliances. When I finally arrived Bill and his partner turned an empty room into a comfortable homey bedroom for my elderly mother. After getting zero help from the siblings living closest, I took the job. It was NF moving that saved the day. They also cost less with no double miles. Very impressive

On their way to Redondo Beach, CA
Karen K.

Two thumbs way up for NF Moving! We had a condo for sale in Riverside and all the staging furniture needed to be moved to Redondo Beach. Nolan's team arrived on time, was very efficient, and handled all of the items with care. Pricing was very fair. If you have moving needs in the Inland Empire, I would highly recommend NF Moving

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3 days ago

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10 months ago

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3 months ago

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7 months ago

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1 year ago

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4 months ago

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8 months ago

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4 months ago

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2 months ago

Very professional and seem to go above and beyond the job. Also one of the best values I checked. Highly recommended.

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9 months ago

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2 months ago

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8 months ago

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3 months ago

Punctual, quick, and careful with my belongings! I had a great and smooth moving experience thanks to Anthony and Jose

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8 months ago

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9 months ago

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10 months ago

Great communication and reasonably priced. They were professional, efficient, and on time. I would use them again!

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5 months ago

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1 year ago

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7 months ago

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11 months ago

Great communication. Crew was careful and did a wonderful jin getting my parents moved. I will use them again!

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4 months ago

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8 months ago

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10 months ago

Great move. Took care of the items, friendly staff, and easy to get along with. Carefully, moved all our furniture's and more.

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5 months ago

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9 months ago

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5 months ago

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9 months ago

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6 months ago

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2 years ago

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5 months ago

Such a great moving company. They were fast, efficient, and took great care of my things.

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2 years ago

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1 year ago

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8 months ago

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1 year ago

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8 months ago

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1 year ago

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7 months ago

Very thorough and wrapped all our furniture and other items that I didn't expect them to. Very punctual and took no breaks.

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Ask the Community - NF Moving

Do you come out if I need just 3 items to be moved ? I have a giant dog house inside my house I need to move to the backyard through a kitchen nook, and an old pool and trash can from the backyard to the front yard

Yes, please give us a call 909-638-1989 and we can get you an estimate

Would you take furniture from riverside to our daughter's house in Valley Village, zip code 91607, or is that outside your area?

I apologize for the late response. Yes, we do service that area!

Don’t See Your Question? Ask Away!

Review Highlights - NF Moving

For the size of our house, Nolan recommended 4 packers on one day and 6 movers to move in two trucks the following day.

Mentioned in 63 reviews

Read more highlights

JFK Moving

JFK Moving

(260 reviews)

5 Stars -- Would Hire Again Without Hesitation…read more After dealing with a frustrating situation with another mover, I reached out to JFK Moving to handle a complicated executive desk move. Tia was my first point of contact and she was fantastic -- patient, understanding, and confident they could handle what others couldn't. Pricing was reasonable and transparent, and she worked with me to make it fair. Suhrob and David showed up early and immediately got to work. They were organized, careful, and clearly knew what they were doing. The desk was heavy and complex, but they disassembled it correctly and moved it safely. What impressed me most was that they took the time to explain how it comes apart for future moves. That's next-level professionalism. They also helped with a few extra heavy items without hesitation. This is how moving should be done. I'll be using them again this summer.

They didn't bring any paper to wrap the dishes, so they use plastic, which took them an extra hour…read moreand a half. I timed it of extra money out of my pocket. The lead guy was on his phone way too much while he was getting paid hourly by me, they said they were gonna send somebody over to do repairs on my leather couch. They never sent anybody over broke dishes never got compensated. I'm finding more broken things as I open things up as I said stay away from this place. And the reason why there's so many mixed reviews is because it's farmed out to different movers

California Stress Free Moving

California Stress Free Moving

(28 reviews)

They were horribly expensive for the service I received. I gave 2 stars because the guys were…read morepolite but I would not recommend them. The problems were 1. They arrived 45 minutes late. 2. They take no responsibility for ANY damage they cause. 3. I paid $800 to move a 2 bedroom apartment (no appliances involved). 4. They broke the corner of my dresser mirror and the company would not recompensate me because I didn't buy additional insurance. 5. I contacted them that same evening and sent them a picture of the broken item. They said "we could send somebody over to fix it when are you available"?. We scheduled a time and date and they never showed up. I contacted them as they didn't show up and we scheduled another date. And again they didn't show up. I have the texts on my phone to prove the conversations. Again please go with another company these guys are obviously not professional.

I was really fooled that this was a real moving company. They are just a bunch of guys that rent a…read morelarge truck and pretend to be professional movers. They did damage that they took no responsibility for and they wouldn't respond to my calls or messages afterwards. There was a point to where they had to put some furniture that didn't fit in the truck in one of their personal trucks and a rug flew out of the truck and they never stopped to get it. When I went back later for it, it had already gotten picked up and stolen by someone else. Do not use these people.

Movers Best

Movers Best

(1.1k reviews)

Carlos, Carlos and Bruno HIT IT OUT OF THE PARK! I've moved…read more12 times in the last 10 years and this by far was the move of all moves. This move and this team redeemed every other move and experience I've ever had (with other companies) with moving. We moved from a 2b2ba condo and the team was communicative and helpful during booking and even flexible with my last minute changes the day before when we decided to add a 3rd mover to our reservation. Carlos x2 and Bruno called me when they were about 20 minutes out from arrival, they worked efficiently and were extremely respectful of property and all items we were moving. They took direction well, were beyond professional and courtesy and truly made the experience an enjoyable one. The cost of moving can be high, but the cash-price to move was definitely competitive for the area. And their reviews truly matched the positive experience we had. Cost and value 15/10. I honestly would have paid more for the experience and efficiency we got (so we tipped well!) Would absolutely recommend Movers Best Irvine and if I ever have to move again (praying not) I would absolutely use them again. THANK YOU.

I've used Movers Best for years - my last three moves to be exact - and I'm never disappointed…read more They are fast, professional, and all my stuff arrives in good condition. For my most recent move this week, we had Kristian and Antony as our movers and they did an excellent job! I also love that you can tip them via Zelle, super convenient.

NF Moving - movers - Updated May 2026

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