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    Social Security

    3.6 (5 reviews)
    Open 9:00 am - 4:00 pm

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    Social Security Office - New processs

    Social Security Office

    3.3(38 reviews)
    11.2 mi

    I checked in recently with my Mom to update her Direct Deposit information and we were really…read moreimpressed by how well this Office is run! The Room was well lit and properly staffed and the Security Guard was fully in his role as the first point of contact being assertively welcoming, inviting, and showing us how to proceed using the smart and efficient high tech systems. The waiting area was clean, comfortable, and spacious and there were large screens keeping everyone updated with their place in line and which window to go to. The lady who helped my Mom was very professional and organized! She helped us update Mom's direct deposit info as requested and reassured is the reissued checks were on the way. We recieved the direct deposit yesterday and are so grateful for the staff for making the process very easy and pleasant! Thank you to the Ontario Office Team for being on top of your operational excellence, we appreciate you so much!

    So I came into this office and the security guard straight up told me that he is not going to…read moreanswer my question. I wanted to show him the letter and he said no to us twice. The security guard turned around and proactively asked the guy sitting next to us to see if he needed help. Before us, he was patiently asking a question from another African American lady. Wth! He really makes me think that they are doing racial profiling. Part ii, after waiting for one hour, we left the office. I called the SSA number and was told that the wait time was going to be 120 plus minutes. Since I only have today off. I searched around and found a place to upload docs. Meanwhile, I am still waiting for a call back from SSA.

    Photos
    Social Security Office - Ticket number ft. metal bench seating

    Ticket number ft. metal bench seating

    Social Security Office
    Social Security Office - The person who has been rude to mom

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    The person who has been rude to mom

    Fontana Police Department - Office and Mary messing up my foot and my door

    Fontana Police Department

    2.6(37 reviews)
    2.9 mi

    I was extremely skeptical in contacting Fontana Police department because of the yelp reviews…read more I have to say I was pleasantly surprised with the dispatcher I spoke with she assured me that a officer would be getting g in touch with me. Officer Manning contacted me, she was polite... courteous... prompt and extremely helpful with the information and questions I had. Officer Manning's response was almost immediate. She treated me with respect and I feel confident that the matter I had contacted the Fontana Police department about will be handled in a professional... thorough way. I am saddened to see all of the poor reviews and glad that I did not rely on the two stars they have, but was able to form my own opinion. I would hope in the future that people take into consideration the tremendous stress... danger and mostly bad situations these officers must deal with on a daily basis. Thank you for listening to my concerns Officer Manning and making me feel protected, served and appreciated.

    Fontana Police Department - A Culture of Corruption and Cowardice…read more If I could give zero stars, I would. My experience with the Fontana Police Department has been nothing short of traumatic -- and it starts with Officer Gustavo Moreno and ends with Chief Michael Dorsey. Officer Moreno is an alcoholic, unprofessional, and reckless. Instead of protecting the community, he used his badge to intimidate and harass. He acted out of ego and impulse, not duty -- and the fact that he's still connected to this department is a disgrace. He's no longer on the streets, and I'm guessing that's not by choice. When a 22-year veteran ends up working the Enterprise Rent-A-Car fleet, that says everything you need to know about how far he's fallen -- and how much the department has tried to quietly sweep it under the rug. But the real betrayal came from Chief Michael Dorsey. This man made me wait through an entire City Council meeting just to gaslight me into apologizing for Officer Moreno's "hurt feelings." He told me a video of the incident existed -- but when I submitted a legal Public Records Act request, the City of Fontana responded: "No such video exists." So either the Chief lied on public record... or the city illegally destroyed evidence. Either way, I've been left in the dark -- no resolution, no accountability, no apology. This department has a deep-rooted culture of cover-ups, favoritism, and sexual misconduct. Multiple officers are involved in relationships with each other, promotions are handed out based on who you're sleeping with, and complaints are buried. I've submitted multiple PRA requests asking for answers -- and I'm not stopping. If you care about transparency, justice, or public service, look elsewhere -- because Fontana PD has proven they stand for none of those things. The leadership is a disgrace. The silence is cowardly. And the damage they've done to me and others is something they will never be able to erase. Do better. Or step down.

    Photos
    Fontana Police Department - Fontana Police are accepting bribery and I need an Internal Affair appointment that I requested in 07/03/2023.By CA DL:B6637561

    Fontana Police are accepting bribery and I need an Internal Affair appointment that I requested in 07/03/2023.By CA DL:B6637561

    Fontana Police Department - Second prong from 1taser gun

    Second prong from 1taser gun

    Fontana Police Department

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    West Valley Detention Center - regular long sleeve top as you can see... just discriminated for having bigger chest.

    West Valley Detention Center

    2.8(53 reviews)
    5.5 mi

    I am contracted and provide mental health services at West Valley Detention Center. Considering…read moreit's jail, it's not bad here. The cells are clean, food is hot and everyone does their part to make the jail run. It's takes multiple departments coming together for each client's care. So it really is a team effort. Not to mention you have dayshift and nightshift rotations occurring. It's truly unfortunate to see the negative experiences people have posted on here. Being on the inside for the past year, I will say that there are some hard working staff members that work at WVDC. And they do their best to provide the best service possible. The deputies work their butts off and deal with some of the worst and craziest stuff ever. You literally are exposed to things that nightmares are made of. So for that I commend the SGT's, deputies, doctors, nurses and clinicians that work at West Valley Detention Center. It takes a mental and physical toll on individuals to work in this environment. And it is not easy. That being said, when inmates are "mistreated" it is because they are not being compliant (not following instruction or doing what they are told) and/ or they are resisting the officers. That's where disciplines come into play (brick diet) and being sent to the hole. It's jail folks. Don't break the law and do bad things. Then you won't have to deal with the politics of being incarcerated. And if you do have to serve time, stay out of trouble. Follow the rules. Ultimately jail is a consequence of breaking the law. And I believe that West Valley meets expectations of providing what is required to each individual as well as offering additional help such as mental health services to individuals struggling with mental illness. West Valley Detention Center actually has the best mental health services available, compared to the other SBC jail locations (HDDC, Glen Helen, Central). So West Valley is where it's at! The most services available.

    What the jailers at this facility don't understand is that Bail Agents cannot do their jobs unless…read morethey pick up the phone and provide Bail Bond information. Bail Agents lose business constantly due to West Valley jailers not picking up the phone. People take their business elsewhere when we cannot provide them information in a timely fashion. It's very convenient for these jailers to just not pick up the phones. They're knowing to pick up, and leave it off the hook so it doesn't disturb them. They have no idea on how such a simple act of not picking up can negatively affect one's livelihood. But who cares right? we're just bail bondsman. People can care less about us.

    Photos
    West Valley Detention Center - My food handler's Certification for the San Bernardino County.

    My food handler's Certification for the San Bernardino County.

    West Valley Detention Center - My experience and proof of employer finding me on Indeed to match up with my resume how validity for three years helps.

    My experience and proof of employer finding me on Indeed to match up with my resume how validity for three years helps.

    West Valley Detention Center - The 2 officers were twisting my arms almost breaking them , telling me "to take my shoes off" how could I ? They were breaking my arms off

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    The 2 officers were twisting my arms almost breaking them , telling me "to take my shoes off" how could I ? They were breaking my arms off

    Fontana Superior Court

    Fontana Superior Court

    2.5(41 reviews)
    3.0 mi

    SMALL CLAIMS CLERKS ARE THEE MOST UNHELPFUL PEOPLE TO DEAL WITH. Constant back and forth. Having to…read moreask the SAME question multiple times to not get a definite answer or any of your questions answered in a detailed manner. Literally got my small claims case pushed back a whole YEAR because of their incompetence. They DON'T answer in a timely manner as they claim, literally waited, just to be asked the SAME question after I ALREADY told them my case number and then kore waiting for their response AGAIN. I swea, it's like they DON'T want to do their jobs. It's like they really don't want me to sue the other party at all. They want to wait until the DAY OF the court date to tell me I need to be reprocessed because of the TINIEST detail. So lovely.

    Really Dirty! As you can see from the pictures, they dont care for cleanliness…read more Employees have attitude. One Employee came out yelling to the traffic line asking if we weren't actually fighting the traffic ticket to get out of line. When someone asked her a question regarding her statement ,she said very loudly " I'm not answering anyone's questions, I'm not here for that" she was the only employee there. Who else do we ask then? She was very unapproachable and unprofessional. Had to ask the sheriffs standing outside. They weren't the friendliest either but they were more helpful than that employee. When you go to the pay window, theres no privacy. Theres a speaker where that employee speaks to you. The entire line hears your business!!!!

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    Fontana Superior Court
    Fontana Superior Court - Bird poop on both sides of the window. Theres no maintenance.

    Bird poop on both sides of the window. Theres no maintenance.

    Fontana Superior Court

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    Social Security - publicservicesgovt - Updated May 2026

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