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    Social Security

    3.2 (6 reviews)
    Closed • 9:00 am - 4:00 pm

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    Social Security

    Social Security

    2.4(55 reviews)
    9.1 mi

    Government workers are literally incompetent. As well as the security guards when they want to…read moreanswer the question you have for social security workers! I had went a month in advance to go ask some questions. Security didn't let me in just to ask a simple question. Said you need appointment and gave me a paper to call. Also, a form to request a copy of a ss card for a minor. I called to get appointment for a copy of a minor ss card. I ask what do I need to request them. The person tells me the usual identification for a minor(passport, school ID, vaccines and birth certificate together). Not once said that there is a criteria for the ages. 0-4 you can use this and 4 and up you can only use this. Also, all documents that is medical has to be notarized and signed by a doctor. Today is my appointment. What a slap in the face I get when I show up with the documentation that the person on the phone TOLD ME!!!! Person at the window like huh. Yeah, none of this is correct and gives me a paper and tells me this and that. He asks for a iehp card. Only card from iehp is insurance card. On the paper it says they can take that so why did he ask for it, huh? Something else about it can't be issued more than four years!!!!!!! Side note. When the conversation is all done. He said he can help me all the way until 4pm. I told him I'll be back in 20mins. I don't live far. I get back he isn't at his desk but a lady. I let the lady know if she can notify the person that sitting there that I'm back. Nothing. Waited 40min seen people go to his window to be helped.

    2nd time I've been to this office in the last 6 months.... the employees here are courteous &…read morehelpful... most of the reviews Ive read on here are not at all what I experienced... They do have a mail drop off at this location.... it is inside the building.... The officers will direct you at the front-door.... The officers are friendly and accommodating.......but need to do their job.... Thank goodness the employees here were available to help me out once again.... Thank you!!!

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    Social Security
    Social Security
    Social Security - Irritating when u only need drop something off and u ask where u have go and nobody helps geez thanks go get training

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    Irritating when u only need drop something off and u ask where u have go and nobody helps geez thanks go get training

    Social Security Office - New processs

    Social Security Office

    3.3(38 reviews)
    11.2 mi

    I checked in recently with my Mom to update her Direct Deposit information and we were really…read moreimpressed by how well this Office is run! The Room was well lit and properly staffed and the Security Guard was fully in his role as the first point of contact being assertively welcoming, inviting, and showing us how to proceed using the smart and efficient high tech systems. The waiting area was clean, comfortable, and spacious and there were large screens keeping everyone updated with their place in line and which window to go to. The lady who helped my Mom was very professional and organized! She helped us update Mom's direct deposit info as requested and reassured is the reissued checks were on the way. We recieved the direct deposit yesterday and are so grateful for the staff for making the process very easy and pleasant! Thank you to the Ontario Office Team for being on top of your operational excellence, we appreciate you so much!

    So I came into this office and the security guard straight up told me that he is not going to…read moreanswer my question. I wanted to show him the letter and he said no to us twice. The security guard turned around and proactively asked the guy sitting next to us to see if he needed help. Before us, he was patiently asking a question from another African American lady. Wth! He really makes me think that they are doing racial profiling. Part ii, after waiting for one hour, we left the office. I called the SSA number and was told that the wait time was going to be 120 plus minutes. Since I only have today off. I searched around and found a place to upload docs. Meanwhile, I am still waiting for a call back from SSA.

    Photos
    Social Security Office - Ticket number ft. metal bench seating

    Ticket number ft. metal bench seating

    Social Security Office
    Social Security Office - The person who has been rude to mom

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    The person who has been rude to mom

    West Valley Detention Center - regular long sleeve top as you can see... just discriminated for having bigger chest.

    West Valley Detention Center

    2.8(55 reviews)
    5.5 mi

    My son is detained at West Valley Detention Center in Rancho Cucamonga, CA. He was having a serious…read moreissue with his meals and this was causing extreme weight loss and health issues. The young lady, SCS Sanchez, who answered the phone when I got through, was so kind and pleasant. She put me on a brief hold and called his unit for more information. When she came back on the line she gave me good information that the issue was taken care of by one of the Sargent's today and that he would be getting his meals correctly. Thank you SCS Sanchez; I was ready to do battle and you just quietly, patiently and efficiently got the information I needed. You blessed this Momma's heart!!

    I call and they never answer phone ( picked up phone 1 time & left phone off hook) ..Went to…read moreinformation desk recently & very rude ( young Mexican lady) like they don't want to do there job .Call set up appointment & no answer because last time I did online didn't go through. Had the worst experience just going to see my mentally ill son . They should put a gate opener because last time we waited 5 minutes and no one was in the front entrance so we drove through... They need to have a little compassion with families visiting loved ones . We're not criminals! The lady that checked us in was good for visitation and the guard to check us to go through security was very pleasant. First time visiting my son in jail so we were a little nervous and we were running late to boot

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    West Valley Detention Center
    West Valley Detention Center
    West Valley Detention Center - My food handler's Certification for the San Bernardino County.

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    My food handler's Certification for the San Bernardino County.

    Social Security - publicservicesgovt - Updated September 2026

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