Government workers are literally incompetent. As well as the security guards when they want to…read moreanswer the question you have for social security workers! I had went a month in advance to go ask some questions. Security didn't let me in just to ask a simple question. Said you need appointment and gave me a paper to call. Also, a form to request a copy of a ss card for a minor. I called to get appointment for a copy of a minor ss card. I ask what do I need to request them. The person tells me the usual identification for a minor(passport, school ID, vaccines and birth certificate together). Not once said that there is a criteria for the ages. 0-4 you can use this and 4 and up you can only use this. Also, all documents that is medical has to be notarized and signed by a doctor. Today is my appointment. What a slap in the face I get when I show up with the documentation that the person on the phone TOLD ME!!!! Person at the window like huh. Yeah, none of this is correct and gives me a paper and tells me this and that. He asks for a iehp card. Only card from iehp is insurance card. On the paper it says they can take that so why did he ask for it, huh? Something else about it can't be issued more than four years!!!!!!! Side note. When the conversation is all done. He said he can help me all the way until 4pm. I told him I'll be back in 20mins. I don't live far. I get back he isn't at his desk but a lady. I let the lady know if she can notify the person that sitting there that I'm back. Nothing. Waited 40min seen people go to his window to be helped.

2nd time I've been to this office in the last 6 months.... the employees here are courteous &…read morehelpful... most of the reviews Ive read on here are not at all what I experienced... They do have a mail drop off at this location.... it is inside the building.... The officers will direct you at the front-door.... The officers are friendly and accommodating.......but need to do their job.... Thank goodness the employees here were available to help me out once again.... Thank you!!!

They don't answer the phone Idk why…read more I called early right at 8 am and no answer disappointed

July 29, 2026…read more Subject: Complaint Regarding Customer Service and Wait Times at the Employment Development Department Disability Office To Whom It May Concern, I am writing to express my serious concerns regarding my recent experiences at the Employment Development Department Disability Office. Today, I returned to the office after previously visiting last week. I waited outside for approximately one hour before I was able to speak with the security guard, whose name was Jacob. Unfortunately, he was very rude and unwilling to assist me. I requested to speak with a supervisor, and after some hesitation, a supervisor came out to speak with me. The supervisor introduced himself as Buddy. He approached me wearing sunglasses and greeted me by saying, "What's up? What do you want?" I found this to be disrespectful and unprofessional. I asked him to address me properly and introduced myself by saying, "My name is Hope. What is your name?" I then explained that I have a heart condition and cannot safely remain outside in temperatures exceeding 100 degrees for extended periods. Last week, I waited outside for approximately three hours under the same extreme heat before I had to leave because of my medical condition. During our conversation, the supervisor stated they were having issues and were currently working on July's disability payments. However, it appears that many people are experiencing the same problems. The conditions at this office are unacceptable. The lines are extremely long, and many people are waiting more than eight hours in dangerous weather conditions. It often takes over four hours just to get inside the building and another four hours before being seen. During that time, people also receive parking citations because the surrounding parking is limited to two hours, even though the office is aware that customers are required to remain there far longer than the parking limit allows. I understand that many individuals are seeking assistance and that the staff may be dealing with a high volume of cases. However, there must be a better system in place. No one should be forced to wait all day in extreme heat, especially individuals with medical conditions or disabilities. Equally concerning is the manner in which some employees interact with the public. Treating people as though they do not matter only adds to an already difficult situation. I respectfully request that this matter be reviewed, including both the customer service provided at this office and the excessive wait times. I hope meaningful changes can be made to ensure that everyone is treated with dignity, respect, and compassion while receiving the services they need. I would also appreciate a response regarding what actions will be taken to address these concerns. Thank you for your time and consideration.

Had my citizenship interview with officer Dasy Ramos. She was very welcoming and very nice, I was…read moreextremely nervous but after we started talking all my anxiety went away , very thorough with the interview. I passed my civic test , writing and reading . Afterwards went for my oath ceremony.

The employees are friendly and patient with you. The officer that took my case was super nice.read more

I was calling around to different services to help my daughter with her mental disability. The…read moreworker was quite knowledgeable & her assistance was beyond what I have ever experienced from a county worker! I forgot to get her name to let her supervisor know what service she gave me was excellent!

This probation/choice office is awesome.. the security guy there was so very nice and sweet and…read morevery helpful too.. my granddaughter and I had take my kid there and the security guard answered all my questions and gave my granddaughter a granola bar that was so nice of him.. they need more guards like him in places like social security office.. I give that young man a million stars for his helpfulness and his caring he was awesome ty to that security guard that was in the probation office on 3/20/2017 between 10 am and 11:30 am.. need more ppl like him and they should be trained to treat ppl great just like this young man treated us.. ty Mr Security Guard

5am on Friday morning our property where we store our work equipment and tools was broken into. The…read morefence was pulled down and one suspect broke into our shop and stole as many high dollar tools as possible (these are the tools we need to make work and make a living. The other proceeded to drive a get away car up to the damaged fence and help his buddy load up tthe car. They were in and out in a couple minutes, but we captured them on multiple cameras. We didn't notice the break in until Monday morning and we immediately called the Sheriff's department. Deputy Gober was the deputy that arrived and took the report. To be honest I thought it was a waste of time and we were going to be out the thousands of dollars in tools. Deputy Gober said he was going to work with his partner and a detective and they will see what they can turn up. Less than 24hr later Deputy Gober had contacted us and let us know that they have the suspects in custody and we can identify and pick up our stolen tools at the Sheriffs's office. Thanks Deputy Gober and the Big Bear Sheriffs Department, you guys crushed it!!!

Joshua tree branch, this is some of the worst policing i have ever seen in my 60+ years. the police…read morewill show up hours later after you call and are quick to say everything is a civil matter not checking everything out. the worst policing is the detectives and there sargents, capitans and chiefs who are either over worked, not staffed enough or plain just don't care enough to get on cases in a timely fashion. when you complain about months going by and nothing being done, the detectives will ignore you and go slower, if you complain to higher ups, to sargents you may get action in a few weeks after months have gone by. the caps & chiefs just will reassign it to other do nothing detective. then if you go higher up to i.a. they just take complaints then send you a letter saying your complaint is denied and everything was done right by officers or detectives. there all in cahoots and all are worthless in many ways. It is really that they don't care that you received subpar service or worse incompetent service. if you ask for police cam footage you will be denied. if you try to sue them for incompetence good luck finding an attorney to do it. bottom line if you complain they work less on your case and the D.A.s are worthless also as they rely on the crappy info job the detectives do of getting to the bottom and finding the perpetrators. ALL the perp has to do is blatantly lie to detectives and they fold saying it's a civil matter. i say they all need to have a pay cuts or blame the higher ups for not staffing extra people to help. rediculos policing they will just retire while supposed to be working a case, thanks Arron H... so i still want to sue them for incompetence because i found out myself who stole $40k from me after 4 months not them. if you are an attorney who handles crappy policing complaints that lead to major money loses for victims. please respond to me at: 7609033200 please leave a message if missed. thank you

My granddaughters social worker got fired for possible trafficking.. I heard there are others. This…read moresystem needs to be investigated.

This is juvenile court which is a stone's throw away from probation court and juvenile hall. This…read moreis the county's idea of one-stop shop I guess. Just group all the correctional facilities in this area and screw the homeowners.

Plenty of parking near by and the facility is bright, clean and secure. Jury check in was easy,…read morewaiting area is pleasant. Plenty of seats with bright floor to ceiling large windows. Jury service team is professional and informational video is just right. Filled with good info for first timer and not too long. There is a small snack store with cold and hot food if the wait is long.

Absolutely terrible mishandling of peoples times and schedules. Group of us was selected to attend…read morejury duty and the judge paused many times and lost his place in the jury selection process. He went off and rambled about his personal life when literally no one has the time for stories. Took 3 unnecessary breaks and is having us return to continue the jury selection process. Do better San Bernardino county and stop having judges come out of retirement to help on cases!!!!

It was a pleasant experience, unlike other government offices they were very helpful, quick and…read moreeasy. Just don't go by yourself late in the evening the outside homeless people are pretty scary.

With an area of 20,105 square miles, San Bernardino County is the largest county in the United…read moreStates by area. This means that county workers have a ton of people to serve. Wait times for any service is usually timely, so do any type of paperwork online if possible. San Bernardino county covers the valleys to the mountains almost out to the Arizona desert. Temperatures can change drastically depending on the area so check updates before you travel.

Teresa Partenteau I…read morewant to thank you for protecting us and keeping us safe! I don't think You all get enough positive feedback, so I decided to let all know all of You are very appreciated! May God Bless and keep all of You safe on a daily basis! Kind Regards, Teresa Sue Parenteau P.S. I live in San Bernardino!

This police department attempted to cover up evidence of entering a property illegally without a…read morewarrant and violently ending a dogs life. If there was no mistake why cover it up and not take accountability? If police don't have to follow laws or warrants where does it end? Apparently this department doesn't follow codes and lets their officers run rampant doing as they please without protocol. I hope when everyone involved in this death sleeps at night they are aware of the corruption that resides in them and they feel the weighing guilt of the hurt they caused on so many. Shame on this department for seeking no accountability and hiding from the truth.

I'm here for testing and it is a really nice building. Easy to manouver, easy to get around, signs…read morepointing to everything, plenty of parking, very clean and it is what it is expected of a government building.