Knowledgeable, fast, available, determined. David and Kathy got me out of a mess that took me 30…read moredays to resolve. They did it in ONE day. And they charged me less then someone else charged me for NOT fixing the problem. Apple Care tried but could not help. David quickly self-learned my accounting software to get my business data recorded again. So very grateful. Reasonably priced. Worth it to go well out of your way to use these people. I'm so relieved to know I finally found someone who gets it done.

Had warranty work and an upgrade done to my imac. They were knowledgable, pleasant, and fast. Good…read moreexperience

Here's an update on this business, I recently dropped off my laptop last Friday, not yesterday. And…read moreI come to find out I called them on Thursday just to understand why there is no transparency at all or communication coming from them. They answered and the person who picked up the phone let me know that the technician is still working on it and I asked for an update and they said they will give you a call back. A few hours pass and they finally call me and a person named Omar is on the phone now which is probably the technician working on my laptop. He was trying to get a hold of me Tuesday because I apparently gave them the wrong password for the laptop and he ended up dialing the wrong number because he said he called me and I didn't see any recent calls. So going forward, I asked him if he wanted to meet tomorrow at 3pm and thats what we did. I got there a little earlier just to make sure I was there before the technician and met him at the door. The person that works there alone is a pretty anxious and quiet person so bare with them, they are a real good help and very understanding too. When Omar arrived he went to go get my laptop and tell me what's wrong with it, he let me know about all the issues going on and the repair will be around 300-400 dollars, which isn't too bad because I feel like if I went anywhere else they would've costed me an arm and a leg. Overall the rating went up and a truly recommend these guys because I told Omar I need my laptop by the 24th and he said he will try his best to prioritize my laptop more which I really appreciate. I will update another post after I received my invoice of my repair and have my laptop back. -AJ

THANK YOU PCW. Quickly I want to note the folks at PCW now are definitely not the folks of the…read morepast. Omar and his team are kind, welcoming professional, AND invested in solving your tech problems. I knew the old PCW staff. It's a new era at PCW, and I am very grateful for their assistance and guidance.

I would not recommend this company. Had a terrible experience with Sara and Ron and was taken…read moreadvantage of regarding a quote for a repair.

I went in with a PC that wouldn't post and Chris was very transparent about the entire process,…read moreincluding whether it was worth repairing or not. Will definitely go back for any future repairs.

John was excellent! Took a laptop I feared needed major repair and shortly after informed me that…read moreall I needed to do was attach an external keyboard bc the laptop was fine but the keyboard on the laptop itself was non-functioning.

I've used JR MANY TIMES and he is reliable, fair, fast and a good communicator. He has gone out of…read morehis way to find components for me and get them installed quickly. He works out of his house, but that is one way he keeps his pricing very competitive. I never have to get out of my car, which is important in these times. He is also available to come to your home if necessary and can do Intranet, modem, router, etc. troubleshooting, repairs and installations. Good to know!

I had an issue with my PC. It wouldn't start cause of a faulty POWER button. I brought it to…read moreJeff and he was very nice and courteous. He told me the part needed to be ordered and he'd let me know how long it was going to be when he received the part. Jeff kept in constant contact with me and did an AWESOME job on my computer. When this problem was going on I had my Mom in the hospital. I was there each day til 8:00 p.m. and when Jeff was finished fixing my computer he brought it to me at the hospital which I thought was amazing. And he didn't charge me extra for bringing it to me. I paid him an extra $10 dollars for doing that and it was worth every penny. There just isn't many stores like this around anymore....if I could give 10 stars I would have. P.S. Jeff also let me have my computer without paying him. It was a Saturday and his shop was closed Sunday. He said it's fine for you to come and pay me Monday. I couldn't believe it...his trust in me.

The owner is a crook. I had an important recording device that I needed to be trimmed for the…read moreauthorities. He promised it would be done the next day & that would be less than $80.00. It took him 4 days to do a simple trimming. I had to call him constantly to know the status. He knew that was a very important audio yet he lied on the pricing & timing. He then withheld the trimmed audio on another device & tried to charge me $99.00 for just TWO copies of the audio. He's a liar. A scammer. Do not do business him.

I only interacted with Angelo via phone, but I was impressed with his honest evaluation of whether…read morethe job I was inquiring about would be worthwhile. He did his best to guesstimate the cost of a service call based on a similar recent job, and compared that to replacement cost; it's likely not worth it, but he chose honesty over a sale. Would come back in the future.

This is the best computer repair place around. The guy who runs the business was Absolutly…read morewonderful. My laptop screen was broken and because the screen was more than he quoted me originally, he didn't charge me for labor. He was very accessible, and extremely helpful explaining everything as we went along. He was also very understand as I'm a college student and needed it done as quickly as possible. He has my business for good!

Bob upgraded my computer set-up, dealing with both a Mac and an HP. I have a unique situation…read moreusing a virtual box for my accounting program and Bob set it all up so effortlessly and efficiently. He always arrived on time and was very pleasant to work with. He was always easily accessible via text when I came across an issue. His prices are reasonable and I am very happy with his work since he's been my "computer guy" for a number of years already! Thanks, Bob!!

Bob was great! He really saved us. So many businesses won't do house calls at all lately and he was…read moreable to schedule us within a day. He showed up on time and replaced my decrepit hard drive. He was really pleasant to work with, too. (I'm a senior and used to being condescended to by tech people. Bob talked to me as intelligent person.) His rates are reasonable for his high level of expertise. There were no surprises with the invoice. Bonus: In his downtime, waiting for the migration of information, he worked on some other issues we had with other computers. I highly recommend CTNY for your computer maintenance.

Repaired my cracked screen on iPad- they new exactly What…read moreto do - had it ready same day as promised- at quoted price .... what more can you ask The lady next door at UPS said they knew their stuff - she was spot on - their times vary - best to call ahead Thanks for nice job - Paul Ruggeri

i had brought in a mac book of mine that had stoped working in the summer of 2022. i had brought it…read morein in November 2022 and had payed at least $400 for them to look at it and see what happened happened and to fix it. i called every week and no response. on January 2023 i called back around the 5th and said that we're gonna call me back and never did. i called back today just to find out it was unfixable because it had water damage. it had took them 2 months just to wait and find out it was unfixable. terrible service.