I have been very impressed with the service that I have received from Infinigence, LLC for…read morepromptness and assistance with my difficulties that I had with my laptop. I had used a different vendor previously, at which time I had to leave my laptop with them and had no access for several days to a week. Now, most things are taken care of remotely and promptly. The price is less also, which helps me and there are many different plans to choose from to get just what I needed. As I require more, I can adjust my contract, perfect.

Bob upgraded my computer set-up, dealing with both a Mac and an HP. I have a unique situation…read moreusing a virtual box for my accounting program and Bob set it all up so effortlessly and efficiently. He always arrived on time and was very pleasant to work with. He was always easily accessible via text when I came across an issue. His prices are reasonable and I am very happy with his work since he's been my "computer guy" for a number of years already! Thanks, Bob!!

Bob was great! He really saved us. So many businesses won't do house calls at all lately and he was…read moreable to schedule us within a day. He showed up on time and replaced my decrepit hard drive. He was really pleasant to work with, too. (I'm a senior and used to being condescended to by tech people. Bob talked to me as intelligent person.) His rates are reasonable for his high level of expertise. There were no surprises with the invoice. Bonus: In his downtime, waiting for the migration of information, he worked on some other issues we had with other computers. I highly recommend CTNY for your computer maintenance.

Always great! Professional and kind. What else can I say in order to get to 85 characters. Will…read morethis be enough

This is the most professional printer I have ever worked with. Vinny and the staff were amazing…read morewhen I brought my program in for printing. They looked at my program, gave me a quote and a very fast turn around for printing. They really got me out of a bind with my deadline. Price was half of Staples. My boss was impressed. BEST IN THE BUSINESS!

Really good customer service, great products! I have used them a lot for photo books, repair of old…read morephotos, etc.

I surprisingly experienced some really poor customer service at this business…read more I sent an order of 4 thousand negatives and slides and asked to have 3 small test sets of the same 9 frames done first, to decide what I would like, 1 set 8 bit JPG, 1 set 16 bit TIF, and 1 set 16 bit 'flat' TIF. After surprisingly having to explain what a flat image is to a photo shop, they seemed to understand. But the 'flat' scans they sent me back were identical to the other normally processed 16 bit TIF default scans. They also failed to remove sharpening and grain reduction from the flat scan, which I specifically requested. Ok fine, they made a mistake, no big deal.. So I politely asked them to fix this one set of the flat scams (9 frames only!) and I even spent time to look up the two contrast settings they needed to adjust in the Noritsu software to get a flat scan. (Note I've never used Noritsu but it was easy to look up). Mike Ross the owner then phoned me and was so angry I could barely get a word in or finish a sentence. He seemed to suggest I was changing the order when I was simply helping them after it was apparent they didn't understand a flat scan, which is a pretty fundamental concept in scanning, nor did they even give me a 16 bit TIFF with no sharpening or grain reduction. Luckily this occurred on the test set and not the main order so I can send the negatives to a more knowledgeable (and hopefully pleasant to deal with) lab. I honestly don't understand how someone stays in business with this type of belligerent communication with customers.

These guys is quick and trustworthy. Jaq really good guy. Thanks for repairing me old laptop.read more

After Apple Store's self proclaimed "Genius" Bar folks lied to me about my iPhone being…read moreunrepairable and needed to be replaced, Mobile Rescue in Norwalk just fixed it for $125 saving my $800-900. Gabe was the gentleman at Mobile Rescue in Norwalk (on route 7 near Wilton boarder) who fixed it and did an outstanding job. He also fixed a camera lens for free. GREAT to have Mobile Rescue in the area, and SHAME on Apple Store for outright lying I know Apple wants to sell phones but not all of us have $1k spare change sitting around.

I asked Michael to evaluate our home Wi-Fi network configuration because of some reliability…read moreproblems. He arrived when he promised, did a pretty thorough diagnostic of our settings and tweaked a few things. We haven't had any problems since. I'd certainly recommend Michael for commercial or residential jobs like this one. For the reasonable hourly rate, I paid much less than replacing my perfectly fine gear that might have had the same problem.

I have updated my review of Michael Petruccelli since a few weeks ago…read more For one reason or another he had never received my phone messages that I had left for him when I was having so much trouble with my computer. When he finally got my last message last week and read my 1-star review he acknowledged that he had never received my voice mails. Today he came to my home and fixed my computer to the extent that he could. He will come to "clean it up" next week. I am glad to see that it was a glitch in his voice messaging system and not with him.

I left her my Apple Computer because I wanted it secured because it was set up by my ex. I told her…read moreI wasn't in a rush because I had a spare computer. I guess she thought I forgot about it because when I reached out to her, she ignored me. When I showed up in person, she had wiped my computer and all the photographs and videos of my children. I even had the receipt that she had given me. I can't believe she's still in business. I think about this woman every day and the years and years of photos and memories that I lost because of her. There is nothing in this world that is more precious to me than my children. She could've stolen my computer, but at least saved my photos to a hard drive. I don't think I hate anyone more in the world than this sociopath. Do not trust her.

Best computer repair shop in Fairfield CT took my laptop in because it wasn't booting to windows…read moreharddrive was diagnose to be failing was able to replace and recover all my data within 2 days

l bought my first Mac from this store. Excellent customer service. I upgraded a couple of years…read morelater and the computer techs they have on staff went above and beyond to get my laptop ready for a big edit project I had waiting. S.C. Gunn

Evolve Computer in Shelton, CT, and its owner, Mike Terenzio, exhibited utterly unprofessional and…read morefoolish conduct.... I sold them a MacBook Pro months ago, resetting it to factory settings in their presence. They inspected and accepted it as is but failed to check for an MDM profile, which I was unaware of. Despite their supposed expertise, Terenzio falsely accused me of selling a "stolen" device (I've had this device that I purchased for over 5 years) and demanded a $100 refund, claiming I misrepresented the device. His harassing calls and texts, including one on June 12, 2025, calling me a "lowlife" who "peddles stolen computers" and threatening court, were baseless and aggressive. Using a scanned copy of my ID as a threatening tactic over a legally invalid claim is desperate and absurd. He then had the audacity to say, "giving you 72 hours to come down with $100" and then I'll see you in court". Torching a business relationship over a mere $100 with such incompetent, hostile & extortive behavior is beyond foolish. Avoid Evolve Computer for their unethical and clueless practices.