CCT is an excellent company to get help with computers. I…read morehad two laptops that needed help. One just needed a new battery, and the other needed a new part to connect the power. Apparently, I overextended the electrical connection, so it wouldn't start at all. Both laptops are working fine now. I will use them again.

I know someone who brought her laptop here to be repaired for water damage. The worker not only…read morecouldn't do the job (which in itself would've been fine), but he went on to claim that "I'm the best at this in New Haven. If I can't fix it, then nobody can." Oh really? Well she brought my laptop to another shop... and they fixed it. So much for that! False advertising. Guess the other review here calling him "Mr. Arrogant" was right. On top of that, he asked her to wait until he can find someone to help fix it. Why the hell would she do that? She can find someone else to do it too! Furthermore, I know I probably shouldn't have escalated it to confront him for his claims. But I just couldn't resist. But this was his response to getting called out. He resorted to borderline racial and political comments. Canada is about to become the 51st state..? Wtf does that even mean? LMAO.

THANK YOU PCW. Quickly I want to note the folks at PCW now are definitely not the folks of the…read morepast. Omar and his team are kind, welcoming professional, AND invested in solving your tech problems. I knew the old PCW staff. It's a new era at PCW, and I am very grateful for their assistance and guidance.

I have used PCW computers services in the past, very knowledgeable of computers, and very helpful.read more

Good prices and they price match if competitors have lower price. However what rates 5 stars is…read moretheir staff with a special shout out to Randy-thank you for your help. Appreciate you.

After my first appliance order did not show up, (internet order) I called the store in Milford. I…read morespoke to the manager named Dan. I have bought many appliances from this store. (I manage properties) Dan said he would place the order for me and set delivery for the next day. Mind you, my tenant already took off one day of work. A confirmed text was sent from PC Richards with a delivery window of 7:00am - 10:30am. 8:45am a person from PC Richards called to confirm delivery this am and the address. Guess what DID NOT happen!!! CORRECT no delivery!! I called the number that called me- the gentleman I spoke to basically stated that I was still 4 stops away and he saw a different time window. Not sure why when I have it in text. And nothing he can do- what did I want from him. I got a ton of pushback when I asked to speak to a supervisor. Eventually I was put on the phone with Dan the store manager that I placed the order with. Shockingly, I had the same attitude from him. Not his problem appliance was out for delivery and if I don't like it, I can cancel the order. At the end of the day, I was not looking for anything. I called to see what was going on with the delivery. A simple apology that this issue had taken so many sideway turns would have been great. Instead, I was met with an "oh well" attitude. I have to agree with Julio G (review Feb 21, 2025) that their customer service is not good and they definitely do not value their loyal customers. Maybe a little inservice training is needed

Bob upgraded my computer set-up, dealing with both a Mac and an HP. I have a unique situation…read moreusing a virtual box for my accounting program and Bob set it all up so effortlessly and efficiently. He always arrived on time and was very pleasant to work with. He was always easily accessible via text when I came across an issue. His prices are reasonable and I am very happy with his work since he's been my "computer guy" for a number of years already! Thanks, Bob!!

Bob was great! He really saved us. So many businesses won't do house calls at all lately and he was…read moreable to schedule us within a day. He showed up on time and replaced my decrepit hard drive. He was really pleasant to work with, too. (I'm a senior and used to being condescended to by tech people. Bob talked to me as intelligent person.) His rates are reasonable for his high level of expertise. There were no surprises with the invoice. Bonus: In his downtime, waiting for the migration of information, he worked on some other issues we had with other computers. I highly recommend CTNY for your computer maintenance.

I went in with a PC that wouldn't post and Chris was very transparent about the entire process,…read moreincluding whether it was worth repairing or not. Will definitely go back for any future repairs.

Revived my old desktop that wouldnt even boot-up. Done same day (in AM, out PM), very reasonable…read moreprice (I thought for my problems) and friendly. Would definitely recommend.

We came into this staples to get some printing done quickly. Upone entering you can find the area…read moreyou needs to be due to there being big signs showing what the areas are. The printing process it pretty simple. They provide you an email address where you would send the pictures that you would like to print. Once sent, you receive a one time code to then enter for printing. You have to added your credit or debit card first. You can make changes and preview what you would like printed. They also have a Amazon return/pick up hub in this location.

Tried to return an unopened computer after the two week limit. I think I'm at four right now. Told…read moreabsolutely not under no circumstances could I return a computer that I bought here. I said I can show you that it was a transaction. The 20 something things there were three of them were incredibly rude. I tried to keep my Cool and did this. It is not a store. I would go back to. What happened to Customer Service, it's a group of people that are probably at their first job. I wish them well. I surely hope they don't have to sell anything that wouldn't work very well for them. Staples good luck with Amazon. I don't see a very bright stock future.

Best Buy in Orange has an incredible selection of electronics. It makes choosing what you are…read morelooking for take a long time to compare the various features. Many of the different products vary considerably based on their quality and price. I was looking specifically for their wearable technology and Fitbits in particular. It was surprising to see the wide selection of TV, home theater, video Camcorders, drones, smart home security, and appliances they also carry. The store was stocked, well organized and fairly clean. Most of the people working there are knowledgeable and helpful. I am not sure that Best Buy is still an accurate name for the store. The prices have risen significantly.

E-mail/Letter I sent to Best Buy Orange, Connecticut district manager Michael, no response as of…read more12/29/2022. Credit card account closed as of 12/29/2022 @ 7:42pm. Good evening, Michael,       In my email, I am complaining about poor customer service and feeling uncomfortable while shopping at your Orange, CT location on December 22, 2022. While I fully understand retail theft/fraud exists, and we must watch out for suspicious patrons, employees, and/or contractors at all times. However, it's inappropriate and unacceptable for staff to continuously observe visitors in any form without providing high-quality customer service, such as asking if assistance is needed or alerting the visitor that staff members will remain nearby at all times in the event assistance is needed.       During this particular visit, not only was I followed, but I was also monitored and felt silently harassed. As I arrived, I headed straight to the Amazon display to purchase additional Echo Dots. Due to the multiple choices, I became increasingly indecisive about which product to purchase. As I looked around, I witnessed your employee, "Andrew" observing my area and acknowledging my indecisiveness. However, an offer of help never arrived. Shortly after, I witnessed Andrew speaking to additional staffers and their attention was immediately focused on me. Still, no help was offered. As I walked back-and-forth from each side of the display shelf, two staffers walked through my area and never offered any assistance, yet it was apparent to me that I was under their constant supervision. At this point, I realized that I was being suspected of trying to commit fraud. Needless to say, I would never do such. Other shoppers were reviewing the same products in the meantime, so I accepted their knowledge in order to make my final decision.       In fact, I have been a Best Buy credit card holder for 15+ years with Orange being my primary shopping location for the past 3.5 years. In those years, I have never felt the way I feel today. I trust this is not the way Best Buy wishes to conduct business with valued customers. I have been shopping at Best Buy for more than 20 years and have never encountered such treatment before including profiling. I would welcome the opportunity to discuss matters further and to learn how you propose to prevent a similar situation from recurring. I look forward to hearing from you. Yours faithfully, Javon Byrd

l bought my first Mac from this store. Excellent customer service. I upgraded a couple of years…read morelater and the computer techs they have on staff went above and beyond to get my laptop ready for a big edit project I had waiting. S.C. Gunn

Evolve Computer in Shelton, CT, and its owner, Mike Terenzio, exhibited utterly unprofessional and…read morefoolish conduct.... I sold them a MacBook Pro months ago, resetting it to factory settings in their presence. They inspected and accepted it as is but failed to check for an MDM profile, which I was unaware of. Despite their supposed expertise, Terenzio falsely accused me of selling a "stolen" device (I've had this device that I purchased for over 5 years) and demanded a $100 refund, claiming I misrepresented the device. His harassing calls and texts, including one on June 12, 2025, calling me a "lowlife" who "peddles stolen computers" and threatening court, were baseless and aggressive. Using a scanned copy of my ID as a threatening tactic over a legally invalid claim is desperate and absurd. He then had the audacity to say, "giving you 72 hours to come down with $100" and then I'll see you in court". Torching a business relationship over a mere $100 with such incompetent, hostile & extortive behavior is beyond foolish. Avoid Evolve Computer for their unethical and clueless practices.

He works on my Cell phone every time…read moreIt breaks consistent and reliable. He is also working on a computer for me, can't wait to see how that comes out!!

The best I've been going here for years and am always amazed by what he can do...but now my…read morecomputer died I couldn't get in completely corrupted and I needed it fixed fast not only did he reinstall windows without the bloatware but he saved my files too when I was pretty sure they would be gone and all within 2 hours- now that's amazing !!! And a lot less than anywhere else. fast service friendly people and prices what more can you ask for?

I had an issue with my PC. It wouldn't start cause of a faulty POWER button. I brought it to…read moreJeff and he was very nice and courteous. He told me the part needed to be ordered and he'd let me know how long it was going to be when he received the part. Jeff kept in constant contact with me and did an AWESOME job on my computer. When this problem was going on I had my Mom in the hospital. I was there each day til 8:00 p.m. and when Jeff was finished fixing my computer he brought it to me at the hospital which I thought was amazing. And he didn't charge me extra for bringing it to me. I paid him an extra $10 dollars for doing that and it was worth every penny. There just isn't many stores like this around anymore....if I could give 10 stars I would have. P.S. Jeff also let me have my computer without paying him. It was a Saturday and his shop was closed Sunday. He said it's fine for you to come and pay me Monday. I couldn't believe it...his trust in me.

The owner is a crook. I had an important recording device that I needed to be trimmed for the…read moreauthorities. He promised it would be done the next day & that would be less than $80.00. It took him 4 days to do a simple trimming. I had to call him constantly to know the status. He knew that was a very important audio yet he lied on the pricing & timing. He then withheld the trimmed audio on another device & tried to charge me $99.00 for just TWO copies of the audio. He's a liar. A scammer. Do not do business him.