Nick at Mr Computer was great explaining issues before moving forward. He worked with me on my…read morecomputer resolving a first issue one Saturday AM . I am looking forward working with him on all our business systems, We highly recommend him.

Nick is the most incredible IT guy. His prices are extremely reasonable, he is very patient, and he…read morespends a ton of time with you. I didn't have to lug my computer into his shop, or have him come to me. He did everything remotely and we just discussed my computer issues over the phone while he took over my machine right in front of me. The first time I called him about whether my computer could be repaired or I needed a new one, he took over my machine and examined it remotely, spent some time talking to me, and didn't even charge me! After I got my new machine he helped me transfer a few things and spent a ton of time with me, even after business hours, for a very reasonable price. I will never use anyone else!

I know someone who brought her laptop here to be repaired for water damage. The worker not only…read morecouldn't do the job (which in itself would've been fine), but he went on to claim that "I'm the best at this in New Haven. If I can't fix it, then nobody can." Oh really? Well she brought my laptop to another shop... and they fixed it. So much for that! False advertising. Guess the other review here calling him "Mr. Arrogant" was right. On top of that, he asked her to wait until he can find someone to help fix it. Why the hell would she do that? She can find someone else to do it too! Furthermore, I know I probably shouldn't have escalated it to confront him for his claims. But I just couldn't resist. But this was his response to getting called out. He resorted to borderline racial and political comments. Canada is about to become the 51st state..? Wtf does that even mean? LMAO.

Amazing and friendly service! Calked when I was about to toss my computer out the window. CCT not…read moreonly prevented me from doing that, but also quickly guided me to the solution. Highly recommend their services. They'll always be my first call for computer service.

Transform (Ben) worked with our church to bring our church computers into the 21st century…read more Great service knowledgeable helpful responsive

My MacBook Pro is so much faster now that the disk has been upgraded. This was the recommendation…read moreof the Transform technologist. What I like best about Transform is that I can have a dialog with any technologist and get options as to how to resolve my need or problem.

I went in with a PC that wouldn't post and Chris was very transparent about the entire process,…read moreincluding whether it was worth repairing or not. Will definitely go back for any future repairs.

Revived my old desktop that wouldnt even boot-up. Done same day (in AM, out PM), very reasonable…read moreprice (I thought for my problems) and friendly. Would definitely recommend.

Yesterday I brought my laptop in because it would not turn on. Tech gave it a quick look, but said…read moreI should leave it and they would analyze. I was called back following day and said it is working like new. No parts were needed, just an adjustment.. They cleaned the laptop's inner workings and deleted a lot of potential problems. The staff are extremely friendly and knowledgeable. Very reasonably priced.

I have old system to be repaired. They all the way to solve my problem with very reasonable price…read more They have great services and friendly staff

Asks what i needed and willing to spend . Kyle my salesman…read morefound it in 10 min In and out of the north haven store in 30 min Thanks Kyle V

I am writing this review because I wrote to the company twice thinking they would at least respond…read morebut that never happened. To be fair, I have purchased several appliances from them without incident. I purchased a new dishwasher (with installation). Had no issue until recently. The dishwasher wasn't draining. I checked YouTube for suggestions. Removed the screws and pulled the dishwasher out. To my surprise the drain hose was spliced to the old one with a rusty pipe, not to the T drain as stated on their website. So all of the dirty water was literally going back into the dishwasher. As I said, wrote to them twice. Not even a canned response. Check any installation from this shady company. I need a new refrigerator but not a chance I would buy another appliance from them.

I have been back to Wallingford Computer again and again every few years as my laptops aged or got…read moredropped. You can't get better care or service, and I'm talking about skill, personal touch, and price -- the whole package. Here's my most recent experience: I have a MacBook with a dead screen. I called Ryan and Chris about it. Chris came out to my house, picked it up, took it to his space to check it out. He called me that night and let me know it needed a $700 part from Apple, more than the budget I'd suggested. I said thanks but let's forget it. Chris delivered it back to my house the next day and didn't charge me anything. How are you going to get more honest, transparent, caring service than that?

Our computer was repaired at a great price and in just over a week's time. I'm very happy with the…read moreservice provided.

I don't ever write reviews but I feel I have to this one time…read more I've had several Apple products over the years and have always been able to count on this store for purchasing all things Apple and fixing them. Yesterday my iPhone Xs stopped being able to connect to the internet. I had only had it for a few months, and it seemed it was an antenna issue. I brought it over and this guy Sam helped me take care of everything. I had Apple care so I was able to get my phone easily replaced; they had a replacement right there in the store. Then he reset my Apple watch as well to pair it to the new phone. On a side note, it's a shame that we have to purchase an extended warranty when the product is already over $1000, but that's on corporate, not the stores themselves. When I got home, my watch, which was in the process of resetting, got stuck in a bootloop (it displayed the Apple logo then went black, repeatedly and indefinitely). The next day, which was today, I brought the watch back to the store. Same as before, a short wait and I was given a specialist to help me. It turned out to be Sam again. He again was very helpful and tried everything to fix the watch in the store, and finally decided we had to send it out to get repaired. Now, I don't have the extended warranty for this watch, so I was afraid I'd have to pay the ludicrously expensive $399 repair cost (again, corporate's fault). However, they reassured me that since this problem was directly caused by them resetting the device in the store, I am covered for a repair. Super happy about that. I should also mention that I bought a screen protector at the store and got it installed there, but later that night I noticed there were bubbles and dust caught under it. I brought it back and they installed a brand new one for free. Again, fantastic (notice the theme here?). All in all, yes Apple products are expensive, but there's a reason Apple was the first (I think) company to reach a ONE TRILLION dollar valuation. It's not the crazy specs - there are many, many cheaper and higher spec phones with better displays, battery, etc. It's not the product design, although that is a major selling point (and sometimes a pain point - headphone jack removal is exhibit A). I've had many Android phones but there is one thing that keeps me coming back to Apple. It's not even their software. It is their unparalleled customer service and attention to detail that make Apple one of the best, if not THE best, electronics maker in the world. And of all the Apple stores I've ever visited, this one is the best of the best. Give Sam a raise.

I want a customer comes in with a problem. You actually just want to have a person available…read moreinstead of making them schedule an appointment or deferring them to AppleCare, which doesn't care. So woke it made me wanna puke a little bit I think I gagged in my mouth