Knowledgeable, fast, available, determined. David and Kathy got me out of a mess that took me 30…read moredays to resolve. They did it in ONE day. And they charged me less then someone else charged me for NOT fixing the problem. Apple Care tried but could not help. David quickly self-learned my accounting software to get my business data recorded again. So very grateful. Reasonably priced. Worth it to go well out of your way to use these people. I'm so relieved to know I finally found someone who gets it done.

Had warranty work and an upgrade done to my imac. They were knowledgable, pleasant, and fast. Good…read moreexperience

Bob upgraded my computer set-up, dealing with both a Mac and an HP. I have a unique situation…read moreusing a virtual box for my accounting program and Bob set it all up so effortlessly and efficiently. He always arrived on time and was very pleasant to work with. He was always easily accessible via text when I came across an issue. His prices are reasonable and I am very happy with his work since he's been my "computer guy" for a number of years already! Thanks, Bob!!

Bob was great! He really saved us. So many businesses won't do house calls at all lately and he was…read moreable to schedule us within a day. He showed up on time and replaced my decrepit hard drive. He was really pleasant to work with, too. (I'm a senior and used to being condescended to by tech people. Bob talked to me as intelligent person.) His rates are reasonable for his high level of expertise. There were no surprises with the invoice. Bonus: In his downtime, waiting for the migration of information, he worked on some other issues we had with other computers. I highly recommend CTNY for your computer maintenance.

I had an issue with my PC. It wouldn't start cause of a faulty POWER button. I brought it to…read moreJeff and he was very nice and courteous. He told me the part needed to be ordered and he'd let me know how long it was going to be when he received the part. Jeff kept in constant contact with me and did an AWESOME job on my computer. When this problem was going on I had my Mom in the hospital. I was there each day til 8:00 p.m. and when Jeff was finished fixing my computer he brought it to me at the hospital which I thought was amazing. And he didn't charge me extra for bringing it to me. I paid him an extra $10 dollars for doing that and it was worth every penny. There just isn't many stores like this around anymore....if I could give 10 stars I would have. P.S. Jeff also let me have my computer without paying him. It was a Saturday and his shop was closed Sunday. He said it's fine for you to come and pay me Monday. I couldn't believe it...his trust in me.

The owner is a crook. I had an important recording device that I needed to be trimmed for the…read moreauthorities. He promised it would be done the next day & that would be less than $80.00. It took him 4 days to do a simple trimming. I had to call him constantly to know the status. He knew that was a very important audio yet he lied on the pricing & timing. He then withheld the trimmed audio on another device & tried to charge me $99.00 for just TWO copies of the audio. He's a liar. A scammer. Do not do business him.

l bought my first Mac from this store. Excellent customer service. I upgraded a couple of years…read morelater and the computer techs they have on staff went above and beyond to get my laptop ready for a big edit project I had waiting. S.C. Gunn

Warning: Luke, the sales manager at Evolve Computer on Howe Ave in Shelton does not conduct…read morebusiness honestly or transparently. I brought in my computer to double the memory. He quoted me $300.00 and claimed he was giving me a great discount. I would later research and find out that two local computer stores would have charged me a great deal less for the exact same job. After the job, I brought my computer home and was distressed to find that my desktop screen was blank! It appeared that all of my approx. 45 desktop word and other document files/icons were completely gone! Without my knowledge or permission, Evolve had moved all of my desktop files to another folder that I could not see, and did not know how to retrieve. When I called the store to complain, an employee, Eric was rude and unapologetic. He told me to bring back the computer and stated it would take 10 minutes to fix. He also said they had forgotten to give me back my original hard drive (which legally is my property) and I needed to come back anyway to pick it up. When I subsequently spoke with Luke about how displeased I was with the service (and that I wanted an adjustment to the bill) he told an outlandish untruth about how Evolve purposely holds on to your old hard drive just in case there is a problem like mine. That's ridiculous. If it were true, they would have to keep every client's hard drive and require customers to make an unnecessary trip back to the store just to retrieve it. Luke stated I'd have to bring in my computer and leave it for at least an hour because they "had to do the job" over again in order to restore my files on the screen. I had a strong feeling which turned out to be correct- Luke was gaslighting me. Afraid to let Evolve touch my computer, I retrieved my original hard drive and then went to UBreakiFix on Bridgeport Avenue in Shelton CT. It took them just 10 minutes (I stood and watched) to restore my files on the desktop - which is what Luke's employee, Eric had originally stated. Not only did Luke falsely claim that it would take an hour of labor, but UBreakiFix said his warning that restoring my desktop screen to its original format would slow down my computer was also false. UBreakiFix felt badly that I had been swindled, and did not charge a penny for their service. I think Michael, Evolve's owner, should refund me $100 for their unprofessional service and for my significant time and trouble. I'm sure Evolve Computer will refute this review - but that will just be another falsehood.

I am overjoyed! My iPhone was severely water damaged after saving my son from a Hornet in the pool…read more I don't use iCloud and my photos and videos were feared gone. Jacob is the true hero in this story. He worked on my phone for 7+ hours and restored it, not only to saving the files but fully functioning iPhone again. I first brought the phone to UBREAKIFIX in Shelton who told me all efforts was not successful. I took a chance to seek someone else and I am SO grateful!!! Jacob mentioned he has over 35 years experience and his work is proof of that. HIGHLY recommend... I am now seeing a negative review on Yelp and am upset that someone felt that they had this experience with him because I am blown away with nothing bad to say.

Great local PC repair shop. Good for IT support, upgrades and more affordable than Geek squad…read more Prices are reasonable. Jacob the owner is very knowledgeable.

I had an issue with my migtating my files from an old Mac onto a new one due to the fact the old…read moreMac would not power on. Apple was unable to figure it out, but CDC was thanks to Chris!!!!

I would not recommend this company. Had a terrible experience with Sara and Ron and was taken…read moreadvantage of regarding a quote for a repair.

THANK YOU PCW. Quickly I want to note the folks at PCW now are definitely not the folks of the…read morepast. Omar and his team are kind, welcoming professional, AND invested in solving your tech problems. I knew the old PCW staff. It's a new era at PCW, and I am very grateful for their assistance and guidance.

I have used PCW computers services in the past, very knowledgeable of computers, and very helpful.read more