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    Mundo Tech - Broken base

    Mundo Tech

    (4 reviews)

    I have been a customer of Mundo Tech's for years, getting my phone ports cleaned, buying other…read moreitems or services, etc. I bought a Verizon LG V20 phone there since they said it would be able to work with my AT&T service, no problem. There were issues immediately, no 4G, no visual voicemail, no data messages including pictures and group chats, etc. so I called them about it and they said to call up Verizon and AT&T for instructions to do it, I followed their instructions, nothing worked. I called back Mundo Tech about it, they said they would call me back in 2 weeks, they didn't so I called back, they said to wait a little longer and they will call back, I waited and they didn't call, I called them, they told me to wait again, eventually I called and a different employee answered and after I told them who I was, the call ended and no one answered the phone after that. In the time I was stuck with the phone, multiple people close to me, including my grandfather died and it was tough to communicate with everyone since I was unable to get pictures or group chat messages. They had a 30 day credit return policy and I followed their directions, they never helped me or gave me an exchange or refund. I attached my receipt and at this point, if they do not refund me in the next month, I am considering filing a small claim against them.

    Love these guys. Highly recommended.... They are so co-operative and Well-communicated people. My…read moreSamsung S4 was going to die, but their support make this possible to reuse my favorite S4. They repair my water damaged phone. They do what they says. Love their service, love these people. Many many thanks to Mundotech...

    TechCrazies - itservices - Updated May 2026

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