If you are having computer issues and are in or near Mechanicsville then pay John at Hanover…read moreComputers a visit. Had a SSD hard drive failure and he had me back up and running with new drive and new windows 11 in two days. And as for pricing I couldn't have done it myself any cheaper.

I recently relocated from Atlanta, which had plenty of great PC retail resources. I wanted to give…read morea local mom-and-pop shop a shot down here in Richmond, so I went to John's. Massive mistake. What was going to be my 4th PC build (all on my own mind you) has turned into a complete disaster. Save yourself the headache and just make the drive north to Micro Center or go south to 2000 Net Computers. They both have 15 and 10 day return windows respectively except for physical damage. John has all these annual awards plastered proudly above his workstation. After my experience, it is blindingly obvious he only gets those awards because he is practically the only shop within a 20-mile radius selling PC parts--not because of his customer service. The backstory: I accidentally spilled coffee on my old PC. Assuming my old components were dead, I went to John to buy a brand new Intel i5-14400F, an ASUS motherboard, along with all of the other parts you need except a GPU to build a PC. While the system posted the first night, it suffered a complete hardware failure the very next morning when trying to boot it back up after not even going through the BIOS setup the previous night...Couldn't get it to post. When I brought the parts back, John confirmed that BOTH the brand new CPU and motherboard he sold me were completely dead. I initially appreciated that he didn't charge me a fee to look at the PC, but I quickly realized his "free diagnosis" was just a lazy fishing expedition to find a way to blame me. To make matters worse, he didn't even bother to test my GPU to confirm if it was working, despite me explicitly telling him on four separate occasions that the graphics card was my absolute biggest concern! Instead of doing the right thing and exchanging the factory-defective parts that failed within 24 hours, he basically pointed at his "All Sales Final" sign and told me I was on my own to deal with the manufacturer warranties. This was after he verbally agreed just two days prior to swap the board out if it was dead....He completely backed out of his word when it came time to actually do it. To cover himself from taking a hit on his broken inventory, John doubled down and started making up wild, technically impossible excuses, trying to gaslight me into thinking I fried the components: He claimed I was missing a bracket which was for AMD compatibility on an Intel LGA 1700 socket (which is physically impossible to mount). Showed him the instructions stating otherwise... Moving on. He then claimed I plugged in a 3-pin ARGB lighting header incorrectly, which somehow magically bypassed the motherboard's isolated power delivery and instantly executed both the board and the CPU. Anyone who has ever built a PC knows this is complete nonsense. The last response I got from him while rounding up my parts was a "Well I don't know, but you can just exchange them, ASUS and INTEL are great about that". Well, hey John... take a look at the attached photo. My old "coffee-ruined" motherboard, CPU, and RTX GPU? Turns out they are fully functional. I hooked them up inside the new case, plugged in those exact same 3-pin headers you said I had wrong, and the system booted flawlessly. Thanks for the new case, water cooler, and power supply, John, but selling a customer $400+ in defective silicon, pretending to do a "free diagnosis" where you don't even check the GPU I asked about four times, and making up bogus hardware claims to protect your own wallet is terrible business. I brought the rig back to you only to expect you to do the right thing, I have plenty of resources that could have told me otherwise... You gave me nothing. I will gladly take the extra hour drive up 95 from now on. If you want him to assemble a PC for you... I guess go for it... But if you're into building..proceed at your own risk

I've been here a few times over the course of several years. Each technician is quick and…read morepersonable!

not trying to leave a negative impact on here because the first time i brought my pc up a few years…read moreago service quick and smooth took them less that 3 days but now in today i brought my pc that i just wanted to upgrade and took about a month of no progress so i recommend not to bring in a desktop to be build by them

​We were completely satisfied with the service given by Mr. ADKINS. I was looking for someone to…read morehelp an older family member to understand how to use his TVs when he was alone with them and his assistant living . I was not able to get there to work with my cousin so Mr Atkins stepped in and gave him expert service and got all the TVs running again and my cousin train with how to use his remote controls and the various options . I found him to be very reliable and dependable and answered all of that questions I would not hesitate to recommend him or to use his Services once again . You can't go wrong with Sean Atkins !

Sean did a great job mounting our 75 in TV, stripped and cut speaker cables, ran running cables…read moreacross ceiling and behind walls for clean cable management. Very skilled and clearly cares about the quality of work.

Their delivery service is extraordinarily unprofessional. They will block public one way streets…read morefor 20 minutes or more, and when asked to pull into a loading area or alley so that they are not blocking the public street, they will become extremely rude and hostile. Their driver said he couldn't fit his truck into an open alleyway. Anyone that incompetent should not be a professional delivery drive.

I took my Bissel Pet Icon in for repair as per manufacturer recommendations. They called for a…read morereplacement battery. When that did not work, they called Bissel for a replacement unit. Luckily it was still under warranty. They called when the replacement unit arrived. Quick, easy and very friendly. Perhaps the cutest pup works there.

We went to Lipscombe Appliance since I thought we needed a new clothes dryer. I wanted to buy local…read moreand not use a big chain store. The gentleman there asked about the issues we were having. He then suggested that, before buying a new dryer, we first get the dryer vent cleaned. He also suggested a reputable company for the vent cleaning. After the cleaning, everything is working fine. We really appreciate the help and honesty we got at Lipscombe Appliance. Would definitely use in the future.

Absolutely the best in the business! After two vendors couldn't get the job done for us,…read moreLipscombe's professional team got it perfect the first time, at a significant savings, and were friendly and professional throughout the process! Top notch, start to finish!

ComputeRVA is the best! My computer was having a major issue and they did their best to fix it…read more Hunter and Tim were honest about the problem and steerer me to another computer. Honest, reliable and quick! Definitely will go back.

Our new home did not come with a refrigerator or Washer / Dryer. We purchased all of the above from…read moreLacy 's. They were knowledgeable and had just what I wanted. They delivered and installed the appliances quickly, efficiently and professionally. The prices were fair and we felt respected. We had an overall completely satisfying experience. HIGHLY recommend Lacy's Home Center!

Great spot for most general hardware needs, friendly and helpful service. Good general supply of…read moreelectrical, plumbing, etc but if you need lumber, this isnt where you can get it. Worth a phone call first if you are looking for something specific. Staff are knowledgeable and glad to assist. Will skip a trip to a big box hardware store to come here.

Don't let the small size of the store. Keep you from stopping in. The tech exchange is a really…read morecool place to get old and vintage games and gaming systems. the staff here is friendly, knowledgeable, and willing to help with any questions you may have. They also sell DVDs at a really good price.

My favorite game store in the area. Staff is nice and they have a great selection. Games are priced…read morefairly