Great experience at Glen Allen Best Buy. In the market for a new fridge and washer/dryer. Chris…read moretook such good care of us taking time to review measurements and features that would work for us. At check out Chris, Brandon and Teddy all helped to seal the deal. All were very helpful and patient with two old boomers.

Today I learned on the phone - after an endless wait - that you cannot speak to anyone at Best Buy…read morewithout giving your name and email to "verify" your information for "security" purposes. The gatekeeper on the phone seemed to not understand a word I was saying. This is ridiculous! What lousy customer service!

Sean and his brother are highly experienced and were able to install 3 TVs for me that look…read moreamazing!! Super friendly and efficient! I will be using them again for more jobs.

​We were completely satisfied with the service given by Mr. ADKINS. I was looking for someone to…read morehelp an older family member to understand how to use his TVs when he was alone with them and his assistant living . I was not able to get there to work with my cousin so Mr Atkins stepped in and gave him expert service and got all the TVs running again and my cousin train with how to use his remote controls and the various options . I found him to be very reliable and dependable and answered all of that questions I would not hesitate to recommend him or to use his Services once again . You can't go wrong with Sean Atkins !

We are a small business in the Richmond area providing custom embroidered and screen printed…read moreapparel. We rely heavily on our computers to run our art and digitizing software, so when our main art computer started crashing and shutting down our art programs in mid design work, we started losing lots of time and money having to go back and start from scratch. I reached out to Nerds to Go to see if they could help and within just minutes of me sending an email, I was contacted by James. I explained the importance of this particular computer and that we really couldn't leave it with them for an extended amount of time because it would stall our production. They scheduled us to come in on a day that worked with our schedule and within less than a few minutes were able to tell us what the problem was and presented us with 2 solutions, the first was repairing our current machine so that we can carry on with business as usual for the time being, as well as offering to build us an updated CPU. I never felt pressured into purchasing something I didn't need and felt 100% comfortable and confident that these guys knew what they were doing. They understood the importance of keeping our business running on schedule. They were professional and proficient, and explained everything in a way that I could understand. I would highly recommend using Nerds to Go for all of your IT network needs.

Had a computer issue related to cloud connection, which we did not want. The only tech person…read morepresent had no clue, but pretended that the issue was resolved, but was not, as we later learned. The charge for 30 minutes worth of operating the keyboard came to $ 100.00. I tried to negotiate a 50% reduction, but unfortunately I did not succeed.

Were upfront with all of the costs, great communication as they worked on the vehicle, took pride…read morein a job well done. Highly recommend using this company.

This is my second visit for 2 different issues. I needed a new touchscreen for my 2013 Hyundai…read more These guys went above and beyond to find one. They still had problems but were relentlessly determined to resolve it. KUDOS!! The second issue was programming a new remote key fob which they did in mere seconds!! These guys are great! I highly recommend them. Steve Godlewski 1/4/26

Impeccable customer service!! They serviced my 4 speakers and a vintage receiver and now the system…read moresounds fantastic. Friendly staff, take time to explain things and make you feel welcome. The service tech really knows his stuff. Highly recommended, especially for vintage stereo gear!!

PUBLIC REVIEW -- Audio Exchange (Richmond, VA) A factual…read moreaccount of my experience from July 2024 through September 2026 My experience with Audio Exchange on West Broad Street in Richmond, VA has been consistently disappointing, unprofessional, and costly. From my first visit in July through today, the business has demonstrated poor communication, disregard for my property, and a complete failure to resolve issues they directly caused. Installation Negligence Resulting in Property Damage During an installation visit, an Audio Exchange technician left my FOX access panel open, creating a direct entry point for rodents into my utility closet. This led to contamination of the area, including fecal debris, seed hulls, and damage to personal property stored inside. Despite notifying Audio Exchange promptly and clearly, management failed to respond, failed to take responsibility, and failed to send anyone to correct the issue. Their inaction forced me to hire a licensed pest‑control company to clean and sanitize the contaminated area. I paid $250 out of pocket for a problem caused entirely by their negligence. Poor Communication & Lack of Follow‑Through Throughout this process, Audio Exchange repeatedly failed to: Return calls or follow up as promised Address installation issues they acknowledged Schedule completion of the work Retrieve their own loaner equipment Provide any corrective action or apology Their communication has been inconsistent at best and nonexistent at worst. Even after multiple attempts to resolve matters professionally, Audio Exchange left me with unfinished work and additional expenses. Disregard for Customer Property & Safety Leaving an access panel open is not a minor oversight -- it created a health hazard inside my home. Rodent intrusion is a serious issue, and Audio Exchange's refusal to respond after being notified shows a troubling disregard for customer safety and property. Summary I have tried repeatedly to resolve this situation directly with Audio Exchange. Their continued lack of response, failure to complete the installation, and refusal to take responsibility for the contamination caused by their technician has left me with: Unfinished installation work A rodent intrusion caused by their negligence A $250 cleanup bill Contaminated personal property Weeks of ignored communication I am sharing this factual account so that other customers understand the risks of doing business with Audio Exchange.

Four years later and my Target STILL hasn't let me down! Everything looks so bright and airy…read more(still), and I've used the pick up option more times than I can count - with HUGE success. But here's the BEST part: THIS TARGET NOW HAS DRIVE UP SERVICE! DRIVE. UP. It is SO easy and all you do is use the app to place your order and it's almost always ready in seconds! Then, you just pull up to one of the four designated parking spaces, tell the app that you're there, and magically a Target employee will come running out with your bags. You sign something, and then you're done. This. is. revolutionary. for. folks. with. BABIES!!! This means I don't have to go through the hassle of getting my baby out of the car seat, taking the stroller out of the trunk, carrying the child in the store, looking for sanitizing wipes for the basket, and then repeating all those steps to get back inside the car at the end of the shopping trip just to go in the store and get one thing. Thank, you, Target. *mic drop*

It was my first time to this particular location up Staples Mill, and unfortunately it wasn't my…read morefavorite experience. They seemed to be out of a lot of stock, including a particular drink I was looking for. There were no folks at the registers to help with check out, so self-checkout was the only option. I was exhausted after a full day of work, and I am not one of those millennials who prefers to scan my own items. They should at least have one register staffed for folks like me. But I'm guessing the entire store is short staffed, as I didn't see a single person working there aside from at returns. To add insult to injury, the machine also did not print a receipt for me. Fortunately, I have the Target Circle app so I confirmed the receipt was accessible there.

It's so easy to LOAD UP on vegan groceries at BJs. I bring home wonderful plant-based ingredients…read moreto cook for my family, including tons of faux meat, nondairy cheeses, and terrific cruelty-free household items, as well. I'm glad I took my friend's advice and switched from the primary competitor (Costco's) because she was right: BJ's has a much better selection of great finds for vegans! I certainly like walking into BJ's without digging around for my membership card first. Of course you still need to show it at checkout, but that's not nearly as inconvenient. I've had nothing but great customer service experiences at BJ's, too. I'm a big fan - check out my pics! Yes: vegan friendly

BJs had no cashiers today, only self service. This is reason enough for me to not renew my…read moremembership. Plus, BJ's gas is not Top Tier certified. While it meets the basic cleaning standards set by the U.S. government (EPA), it does not pay for or meet the stricter extra-detergent performance standards required by major car makers.