Replaced cracked iphone screen. The process didn't take long. Was reasonable price. The staff was…read moreFriendly and helpful.

This is one of the few places that I found to replace the battery on my apple smart watch…read more It is located in a mall area in the short pump area. Plenty of parking. The store itself is pretty small with no frills inside, which was fine. They had to send my watch to another store to get it replaced so it took 3 business days. The cost was around $125. Kind of high for a watch battery but cheaper than a new smart watch. My only complaint is that I took my watch in because of a bad battery so my % battery on drop off was like 10%. When I picked my new battery watch up, it was a 3%... I would have liked to have had them charge it some at least so that I could see that the new battery was replaced. It is kind of like picking up a watch or clock at another store and it isnt wound or set to the right time. But it worked find once i charged it I was glad to do this route vs a new watch.

good - lee was responsive and competitive with his yelp estimate. isaiah was helpful onsite and…read moreanswered all of my questions. cracked phone screen was repaired within 1 hour. bad - store is empty upon arrival and customers have to wait in silence for a few minutes until an associate finally appears. ugly - cybersecurity risk...not fond of giving up my passcode but understand the need for testing and warranty. so far so good. would return or recommend.

The glass replacement on my phone was perfect. Looks brand new. The price to do this fix was…read moreacceptable

The price I was given was incredibly fair and much less than fruitfixed or ubreakifix. the work was…read moredone fast and flawlessly. I've gone back multiple times for maintenance on older game systems that are very complex to take apart and clean/replace thermal paste. The owner is very direct and tells you honestly what's going on, how much work it will take, and then give an absolutely reasonable or better price. I can't recommend this business enough.

From the owner: Fast & Affordable Electronics Repair – iPhones, Smartphones, Tablets, MacBooks, PCs, Game Consoles,…read moreTVs & More! We offer expert repairs for all your devices at unbeatable prices. Get quick, reliable service for iPhones, smartphones, tablets, MacBooks, PCs, game consoles, TVs, and more—all at budget-friendly rates. Visit us today for fast turnaround and quality you can trust!

After reading the reviews, I am going to be honest, I was nervous...but this is the company my…read moreinsurance company went through for my dryer, so I was stuck. Imagine my surprise when the gentleman who arrived was neatly dressed, to the point, got right down to business, diagnosed the problem and took care of it right then and there. He explained everything as he went along and even vacuumed out my dryer before putting the barrel back on. Very impressed and highly recommend!

Scam! No call no shows. Constant reschedulings. I drove to the address provided - DOES NOT EXIST!…read morePhone numbers are constantly changing. The "owner" Tim doesn't answer phone and doesn't have voicemail set up (hhmmm wonder why?). Reporting this business to the BBB, reached out to the attorney general as well as local news stations. Bc seems like they have been scamming people for a very long. I even reached out to Lowe's and Home Depot to tell them to not recommend this company to anybody. Requested a refund after a month and a half of dealing with them. And I have still seen no progress. DO NOT USE.

My ECM on my truck had a code of processor failure. I took it to a different shop and they said it…read morewas unrepairable. I contacted Keyworks and I informed them of my issue and that a previous shop said it was unrepairable. Keyworks said they were confident they could fix it. Well I'll be damned, Keyworks fixed it and saved me a ton of money not having to buy a new one. Keyworks knows what they are doing. Don't waste your time and money at other shops like me. Have Keyworks do your repair. I wish I would have found them sooner.

Jason is the MAN!!!!!! Keyworks rockssss!!! Best price,…read moretrustworthy, experienced is all about him. Reaching him over phone is bit tricky, so best way is texting him, guys. Saved me and saved my Honda Element.

Very pleased with customer service and expertise here…read more Dropped my iPhone 7 when out of case and the face cracked. Rode it out for a while but today the screen stopped functioning. Richmond Geeks saved the day! I initially went to the Batteries Plus down the street, but they had no one trained to fix a 7 screen tonight. I'm grateful that they referred me here! I got here at 20 til 7 and figured they wouldn't be able to perform the service tonight since they closed at 7 but they graciously offered to do the work anyways. The price wasn't as low at BP, but they did a great job and were super friendly and accommodating so I don't mind having to shell out an extra 20 bucks.

knowingly sold me a Mac book with a bad battery. Had to ask for the charger that came with the…read morecomputer before I left. Asked for a refund and they told me it would be refunded in two business days but actually set the refund for 7 business days. Very dishonest and unethical business.

My phone had picked up a virus. The agent that I spoke with assisted me with deleting apps that had…read morethe virus attached and cleaned up the problem. I highly suggest this site for any repairs/services that might be needed.

Beware! I had a…read morescreen replaced in my I phone 16 and was told I had a lifetime warranty on the repair with no discussion of any exclusions. My screen is cracking from no particular act and I was told when I went into have it repaired the warranty did not apply to physical damage of which there was none IF YOU GO TO CPR YOU DO SO AT YOUR OWN RISK! BEWARE!!!!!!!

I came in and there was only one other customer to the two employees so I was greeted immediately…read moreand my watch was taken back to get the battery changed. It was genuinely painful to watch the female employees try to engage with the elderly customer who gave one word answers to everything. Kudos to the employees, I know what it's like when corporate mandates scripts, but I also know what it's like to just want to buy what you need and leave without being sold on fifty unrelated and unnecessary corporate upsells. She handled the interaction well, staying cheerful despite corporate BS Reasonable prices, but minus one star because they didn't have the tools to change out the battery

I'm not sure if everyone knows this but Batteries Plus also have car batteries. I purchased my…read morebattery online for $30 cheaper than anyplace else I could find and after they installed it they also gave me a rebate for $23. For my old battery! Zoe installed my battery and did a great job, very careful. I got the rebate within 2 days too!

Samsung 65" QLED TV went dead 6 months out of warranty. Samsung wanted $225 for a visit and a week…read morebefore they were available (!) Sooo, since Samsung had already screwed me thought I'd give these guys a try. $125 for the visit and available today or tomorrow (!) Michael came diagnosed it to the control board which would take about a week to get from Samsung. He took the TV. A week later to the day, he called to say the TV was ready and delivered it right away. Great service IMO. Other reviews are really good.

I have a 75 inch Roku TV that needs the backlight repaired. I told the technician this when he…read morecame. He does the diagnostic and proceeds to tell me I need the backlight and a new power source. Nothing was wrong with the power. You can hear the movies you just could see it. Then the tells me he has to call the office to see how much it will cost but goes outside to make the call. Then returns and attempt to quote me $490 for a tv I paid $670 for brand new. So I denied the service and paid him $75 to tell me what I already knew

I see that many folks don't share my same sentiments about Best Buy judging from the 2.5 star…read morerating. Yikes! I just purchased an LG microwave and electric range and had an amazing experience. The purchase was smooth as ever. I found the items that I wanted and that were in stock and ordered them online for delivery and installation. The delivery was free and installation prices were comparable to other places. I ended up upgrading to their tech/service program because the cost of individual installation was the same price. So now all of my appliances are covered for repairs, etc. and I got free installation as a result. They were excellent about communication. On the day my appliances arrived, they texted, and then called when they were 10-15 minutes out. They arrived on time and were extremely professional. Both men wore masks and had our things set up in under an hour. I paid to have them move our old stove and they did with no problem. Again, I have no complaints with our experience. Very happy with our choice to purchase from Best Buy.

I wanted to share some feedback from my visit to Best Buy this morning…read more Unfortunately, the customer service experience was disappointing. I noticed employees using their phones while stationed at the customer service line, which comes across as unprofessional and can make customers feel like they aren't the priority. Customer service employees are often the face of the store, so I believe management needs to do a better job reinforcing the phone-use policy and expectations around professionalism and attitude. A positive experience I do want to highlight is the Apple team in this store. They were extremely professional, knowledgeable, and helpful. They represented the store very well, and I really appreciated the difference in their customer service. At this point, I haven't decided whether I'll return to this location. That will depend largely on my next visit and whether I see an improvement. This is also one of the reasons many customers choose to go directly to Apple.. their customer service standards and professionalism are consistently emphasized. Hopefully, management takes this feedback seriously and uses it as an opportunity to improve the customer experience.