This was a horrible experience, no one was around for help , I continued to walk around to find…read morewhat I was looking for , went to the register and asked for help , employee was no help at all , talked to me like I was stupid. I asked if there was any specialist to assist me . He didn't find anyone and continued to talk to me like I was stupid, I will never strop foot in this location again.

Really bad experience at the Best Buy on Brook Road in Glen Allen. I had an online pickup and the…read moreapp kept saying the store was closed even though it was clearly open, so curbside check in didn't work at all. The curbside area was also covered in ice and felt unsafe. Inside, the customer service was rude, dismissive, and unhelpful. Between the broken pickup process and the attitude from staff, I won't be coming back to this location.

Sean did a great job mounting our 75 in TV, stripped and cut speaker cables, ran running cables…read moreacross ceiling and behind walls for clean cable management. Very skilled and clearly cares about the quality of work.

We got our 75" Samsung frame TV mounted flush against the wall and another 65" TV mounted outside…read moreabove our exterior stone fire place. The entire time Sean was incredibly knowledgeable, very professional, and the service was quick. Highly recommend!

Had a computer issue related to cloud connection, which we did not want. The only tech person…read morepresent had no clue, but pretended that the issue was resolved, but was not, as we later learned. The charge for 30 minutes worth of operating the keyboard came to $ 100.00. I tried to negotiate a 50% reduction, but unfortunately I did not succeed.

We are a small business in the Richmond area providing custom embroidered and screen printed…read moreapparel. We rely heavily on our computers to run our art and digitizing software, so when our main art computer started crashing and shutting down our art programs in mid design work, we started losing lots of time and money having to go back and start from scratch. I reached out to Nerds to Go to see if they could help and within just minutes of me sending an email, I was contacted by James. I explained the importance of this particular computer and that we really couldn't leave it with them for an extended amount of time because it would stall our production. They scheduled us to come in on a day that worked with our schedule and within less than a few minutes were able to tell us what the problem was and presented us with 2 solutions, the first was repairing our current machine so that we can carry on with business as usual for the time being, as well as offering to build us an updated CPU. I never felt pressured into purchasing something I didn't need and felt 100% comfortable and confident that these guys knew what they were doing. They understood the importance of keeping our business running on schedule. They were professional and proficient, and explained everything in a way that I could understand. I would highly recommend using Nerds to Go for all of your IT network needs.

I brought my vehicle to Audio Express to address an audio output issue. Following their initial…read morediagnosis, the amplifier and transmitter were replaced. A few days later, my left rear light stopped working. Assuming it was a simple bulb issue, I took the car to another auto shop. I was then informed that the problem was due to improperly reinstalled connecting clamps, which had been removed to access the amplifier during the prior service. I contacted Mike at Audio Express to explain the situation. He acknowledged the issue and assured me that I would be reimbursed for the cost of the repair. He stated he would coordinate with upper management and arrange for a reimbursement check. After several weeks without any update, I followed up and was told the matter was still pending. I continued to wait, but after more than three months and multiple attempts to get an update, I have neither received reimbursement nor any further communication. While mistakes can happen, the lack of follow-through and accountability in resolving this issue has been very disappointing.

This is my second visit for 2 different issues. I needed a new touchscreen for my 2013 Hyundai…read more These guys went above and beyond to find one. They still had problems but were relentlessly determined to resolve it. KUDOS!! The second issue was programming a new remote key fob which they did in mere seconds!! These guys are great! I highly recommend them. Steve Godlewski 1/4/26

Came into Audio Exchange with a budget and Donny and Dave walked me through the gamut of what I…read morecould expect in terms of my requirements. They both took the time to understand my listening and viewing habits and auditioned numerous systems for me. They didn't sell me on a brand either. They were both very keen to the reality that we all listen to and view different material and that our personal sound preferences will vary. After a short while we were able to find a system that worked perfectly for my needs. I've already recommended them to numerous friends and can't wait until my next purchase. Top class equipment and even higher class people!

Sold a Technics 1200 SL MK5 turntable to this business and was made to feel as if I was bringing…read morethem a piece of trash. They paid $200 for it, slapped on a cartridge that retails for $179 and sold it for $900. Obviously, it wasn't trash. I had replaced the 1200 SL MK5 with a 1210G, and I certainly won't be giving any of my business to this company for any future upgrades to my home entertainment system. If I had been thanked for giving them a good deal as opposed to feeling as if I were burdening them, I would have much less of a sour taste in my mouth.

While visiting the Target on Staples Mill and Hungary Springs Roads I needed help with something…read moreand I want to acknowledge Patsy and David. I asked and they delivered! In my opinion they went above and beyond and I would like to recognize them. You too made my day wonderful, thank you so much! Customer service is not lost on them, they did very well!

Accessibility. Inventory. Specialty items that may be unique. Customer service. Easy returns…read more Variety of products and services. You can even get your shots at the pharmacy. One stop shopping is something everyone appreciates

It's so easy to LOAD UP on vegan groceries at BJs. I bring home wonderful plant-based ingredients…read moreto cook for my family, including tons of faux meat, nondairy cheeses, and terrific cruelty-free household items, as well. I'm glad I took my friend's advice and switched from the primary competitor (Costco's) because she was right: BJ's has a much better selection of great finds for vegans! I certainly like walking into BJ's without digging around for my membership card first. Of course you still need to show it at checkout, but that's not nearly as inconvenient. I've had nothing but great customer service experiences at BJ's, too. I'm a big fan - check out my pics! Yes: vegan friendly

BJ's has cheaper gas prices and is convenient but these sakes mailers and coupons need to go. It's…read moreconfusing and inconvenient and too many mailings. Costco gives us one mailing a month. No coupons anymore and sales flyers will say 2.00 off or 3.00 off. Just tell me the price. Also, yo tell me if I spend 100.00 in one visit I'll get 20.00 off of an item is ridiculous. You insult the intelligence of your members. If I'm in your store spending my hard earned money..give me the discount without coupons.