I've been here a few times over the course of several years. Each technician is quick and personable!

not trying to leave a negative impact on here because the first time i brought my pc up a few years ago service quick and smooth took them less that 3 days but now in today i brought my pc that i just wanted to upgrade and took about a month of no progress so i recommend not to bring in a desktop to be build by them read more

My phone no longer works. I was having complications after a week or so now my phone doesn't even cut on. My face id stopped working as well. MY camera fucked its probably been a year now. read more

I called to have my kid's screen replaced. He gave me all the information I needed as well took the time to clean her phone as well! It was quick + seamless with no wait time! Definitely will return for other services read more

This store absolutely blows. Not only did I ask for a simple HDMI repair for my Xbox that was supposed to take TWO DAYS, I had to go to the store TWENTY TWO TIMES to even SEE my Xbox again after they shipped it off to Philadelphia! And when it FINALLY came back after TWO WHOLE MONTHS OF WAITING, they had to nerve to give it to me still not repaired! Then I took it back another TWO TIMES, AFTER PAYING and I didn't get ANY results! If you need to get repairs, don't make the same mistake I did. Stay far, FAR away. read more

Fast and accommodating was able to get my screen fixed quickly and at a lower price than competitors.

Mr.Fix was a lifesaver! I needed one camera lens repaired on my iPhone. Seth took care of my repairs in less than 15 minutes! I highly recommend this shop for any Apple device product repairs. read more

Let me tell y'all something! They are honest and true! My colleague suggest them to me for my Apple laptop keyboard stopped working (I had just bought it from someone that already was giving me a bad time). They fix my keyboard super quick and found the part before charging me ( it's a 2015 MacBook and it's hard to find parts). Will forever be my tech guys! Go to them! read more

Read: I would really disregard all the one and two star reviews here because you can tell these are just frustrated customers that couldn't get their way this is a non-biased and honest review from a customer in 2022 Highly recommend Mr. fix cell phone repair in Richmond Virginia Broad Street. This is my second time here and I have had nothing but good experiences. My cell phone screen cracked the first time which I came in and got repaired within 10 minutes for a price that was much cheaper compared to other locations (I seriously called five different cell phone repair shops in Richmond and this place has the best price). I forget the name of the employee you helped me but he was very kind and was very professional in his work. I came in today January 2, 2022 and an employee named Bernie helped me today. My cell phone screen had a LCD crack which I have no clue what that is until I looked it up. I was a bit frustrated because I had originally got my phone fixed at the same location, but Bernie fixed it up for me no problem. Highly recommend the store they are safe clean and professional. The product is high-quality and I am a happy customer. read more

Mr Fix - IT Services & Computer Repair Near Me - Richmond, Virginia

There are fast and professional nestled in the heart of Richmond. If you crack a phone or computer head on down and ask for Seth.

Great service by a very knowledgeable and friendly staff person. Will definitely be returning for future technology repair needs!

Great service. very clean inside and the worker was fast and gave a fair price! would recommend. I needed my phone screen fixed and it only took 30 minutes! would come again for future repairs. thx. read more

Every single time I come here I get great customer service and absolutely no issues !!! Highly recommend

I was in town for business and was helped by an absolute gentleman. He had red hair and spoke with a slight accent. I'm very grateful to have been helped by such a knowledgeable and polite young man. read more

I got a Windows blue screen error message on my laptop and called Mr. Fix. They said to bring it in. It was immediately diagnosed as a problem with the hard drive. In a couple of hours, they replaced the hard drive and re-installed Windows. I was grateful to get a working laptop the same day and the price was reasonable. Good work, nice people. read more

Oleksii at Mr Fix repaired my iPhone X screen in less than 10 minutes. The service was amazing and the repair even came with a warranty. I highly recommend them to anyone who is looking for quality repairs with a quick turnaround! read more

I would highly recommend Mr. Fix! When my laptop screen separated, Martin was able to quickly resolve the problem. He went above and beyond with his service and was very helpful! read more

This is the third time I have brought my computer to Mr. Fix and the third time they have done a great job. Mikhail took my computer in, assessed it, replaced my failed hard drive and recovered all my data. Each step of the way I was contacted and made aware of the status and offered the option to proceed or not, so they checked the data to make sure it was recoverable before charging me. The turn around was reasonable (4 days, a day delayed but once the analysis had been done they moved quickly), they are very knowledgeable, nice to deal with and the prices are certainly reasonable for this level of attention and service. Very happy and will always go back whenever I have any tech issues. Thank you boys! read more

I just had an experience of getting two of my phones being fixed by guys at Mr. Fix. One was Samsung Note 3 and other was LG G3. Alex was the first one to greet and fix my phone and the thing that impressed me the most is their honesty and quality of work. Screen that was broken was fixed flawlessly and other glitch that was happening with my phone was also fixed by Mr. Fix. Prices were very reasonable and they will try to work with you. Although other phone was not able to be fixed due to its motherboard error and not the charging port, I do not regret giving these guys a chance to try to fix it. Only bad thing about this place is parking. There is not an easy parking around it so you may have to park on 4th or 3rd street and walk a little bit. Other than that, awesome people with honest business! I would recommend and use it again. read more

Genius at fixing phone with great prices. Guy working tonight was coolest with best service I have ever gotten at phone store fixed my iPhone in 30 mins. Go here nowhere else is worth it. Mr. fix it is the man and will help with anything This is a real review from real customer I just left read more

Great service. Knowledgeable technicians. We go here everytime any piece of our home electronics break. I got my phone screen repaired even at my home. They had mobile at home services too! We love shopping for screen protectors and phone covers and charges here on a shopping walk in downtown. Great place and should be everyones first choice! read more

I had the worst experience and had to dump my Dell laptop after handing over my laptop at Mr. Fix repair shop. My Dell laptop (bought in Nov 2016) was working awesome and my daughter she dropped it from the dining table. The charging port was damaged and I went to Mr.Fix (Short Pump side) in Feb 2018 for repair work, they have charged me around $55+tax. After repairing my camera stopped working suddenly ( it was On/Off), I went back and they kept the laptop for few days then returned back to me saying there is some issue you have change the camera wire though it was them who open the laptop to fix the charging port. I returned back saying okay will think about it and come later on as I need to work on my laptop now. Later my laptop was not turning ON, I went there and asked for help. The guy at the front desk kept the laptop and asked me to come tomorrow. I went there after 3 days and then came to know that they could not identify anything as they don't have any device to check these things :). I was shocked with this reply after few days. Later On after few weeks I went to other shop and they said the laptop is totally messed up when it was first fixed for the charging port and now I have no option other than dump this laptop. I am still thinking who's problem is this? Why this was not fixed at Mr. Fix. read more

Took in a Surface Pro tablet with cracked screen. They replaced it ($200) but the center of the touchscreen now doesn't work. They say not their fault. Would not go there again. read more

This place stocks knockoff Apple screens that break immediately, do shoddy repairs and this last time didn't even bother to screw my phone back together after they replaced my screen for probably the 5th time in 6 months. After replacing my screen here I've had numerous problems with my phone including glitches, parts of the screen not responding to touch and their screens are HEINOUSLY fragile even with screen protector and case on the phone. My partner and I own a business in this neighborhood so we like to support other local businesses here on Broad street but these people are straight CROOKS. Tell me how after dropping my phone onto the kitchen table from a height of about 6 inches three days after the repair the entire screen shattered (again). They refused to honor their warranty when I went back and brought this to their attention despite their being problems with the screen even prior to the break. Mr. Fix preys upon people in this area that have no other choice for phone repair on the bus line with their garbage parts and service. AVOID this business at all costs or you'll be coming back for another phone repair before your next paycheck hits anyway. read more

Cheapest price in the area, even used the pocket points app discount! Very fast, looks brand new!!! Super happy with my new iPhone 6 screen

Fantastic business. They were able to get me in on a holiday and have me out in 15 minutes. Can't beat that service.

Great prices but you better check every single use for your product. Fixed my iPad screen but messed something else up inside and took it back right away. Didn't use or realize the outer camera wasn't working and so Took it to geek squad they said possibly they could have disconnected the wire on replacing the screen so took it back to them and because it was over the 30 days since the original he fixed it they would not fix it I had spoken with the manager prior to going at a different store who told me just bring it up there and when I go out there they tell me there's nothing they can do. STAND BY YOUR WORK read more

Mr. Fix saves the day!!! My phone all but exploded on me earlier and we were left with no choice but to get it repaired. We found Mr Fix online (and a coupon!) and then went to see them on E.Broad St.. We talked to Denis and 30 min after my phone was fixed and back to 100%. He was very professional and helpful! I am so thankful for the quick repair and excellent service. Saved our lives!! Thank you so much Mr Fix for everything you guys do! read more

I was recommended by a friend. My screen for my iPhone was completely fucked. 20 minutes. Fair prices. It's like a brand new phone. The decor needs some work, but whatever. These guys are nice and fair. 10/10 would do again. read more

Great service and very quick, my iPhone needed a battery replacement @apple it would've cost about $125 plus tax and paid about $50 because of the add where I found them, thank you guys will definitely be back again when I have a problem !!! read more

Great service, fast, friendly and professional when fixing the screen of my iphone7. I would definitely go back and recommend this place to anyone who needs something fixed read more

Screen color is completely different, I cracked my screen on my iPhone 8+ and saw this place had good reviews and quick repairs. The tech did replace it very quickly but when I got home I noticed the color seemed off, when I compared to my friends IPhone the color was noticeably different. The colors are not as vibrant as the original screen and I'm currently trying to get my money back to take it to Apple for a fix. Very disappointed in the quality of the replacement screens used. read more

Came to the East Broad location because this store had a part to repair my phone that the Stony Point shop didn't have (LED screen for Samsung S7 in black). After 2 defective screens were installed on my phone (not the stores fault, bad luck with the parts provider!), Michael (one of the employees) helped me out with installing a proper LED screen for my Samsung S7. This one was free, as my other repairs had defective parts, which was under the warranty. The shop is clean, the service is super quick, and not a big blow to your wallet (compared to other stores)! The employee was really cool about the situation too. No hassle and no worries with this store. I would most definitely recommend this repair store to a friend! read more

These 5 star reviews here are REAL. Don't get fooled by another phone repair shop's 5 star reviews because they offer some free gift if they write 5 star review for them. Anyway, before I choose where to fix my iphone 6s plus's screen, I read some of the reviews here and they all seemed legit, so I choose to meet Alex. As others described, he did the job in 20 minutes with using genuine iphone parts. While I was waiting for my phone get fixed, we had a conversation and he told me that his goal is to see 50 of 100% truly honest reviews. Alex, you deserve 5 star review!  Good luck with your business! read more

Very amazing work. Shopped around for the best price with the best reviews for an iPhone 6s Plus screen repair and this shop came up. Passed my phone over and ten minutes later he gave it to me practically brand new. Highly recommend this shop to anyone needing a repair. Quality work. read more

The only computer and phone shop I would recommend to anyone! Mike is the only person I would trust with my electronics. He has fixed both my computer (with extremely valuable information) and my phone. I will never take my electronics to anyone but Mike. Amazing customer service in an extremely timely manner. If you want to assure your valuable computer and phones are fixed, he is the one to trust. read more

Great fast service and super friendly. Im a VCU student on a budget and can't afford to get a new Iphone. They helped me repair my screen and battery for a reasonable price. I am very happy with how everything turned out! read more

Great job, quick, and open late! Maybe $10 more than other places but this is close to me and was available when I needed it.