I have now been to Computer World twice to have my laptop repaired and both visits were great. The…read morestaff is friendly, courteous, and the repairs are done quickly, efficiently, and at a reasonable price. If you need computer or laptop repairs Computer World is the place to go.

Computer World proved themselves again last week. I did not introduce myself as one of their…read moreregular customers, but, no mind, the person at the front heard my tale of woe. He offered to check my laptop in case it was something he could quickly pinpoint. And he did. It was a dumb problem caused by me (unnoticed loose charger cord) and he graciously mentioned that it is a common oversight, nothing to be embarrassed about. Always competent professionals. Forget the fancy office; these guys know their stuff.

Pro Mac service experience has been consistently outstanding! To had two recent services. I was…read morecompletely impressed! Their process is excellent. The servicemen are exceptionally knowledgeable and passionate. I referred several customers. thank you!

Had to threaten them with a small claims court case because it took them 5 months to get me my…read morelaptop back. Not to mention they had to BUY me a brand new laptop because they not only failed to fix my original laptop they BROKE my original laptop even more then what it was. I originally went in for a broken USB drive. Recived my original laptop in 2 peices and was informed that it no longer turns on. Also when I went to sue the company I also did some research and found out the company (From when I looked in may 2026) did not renew there business license.

Gave me a reasonable quote for a new fan and memory upgrade. Tony was very flexible and got my…read morelaptop back to me in short. Works great and QUIETLY!!

Marie and Tony were awesome to work with. They took care of the problem in less than an hour and…read morecharged a reasonable rate. Will call again.

I recently relocated from Atlanta, which had plenty of great PC retail resources. I wanted to give…read morea local mom-and-pop shop a shot down here in Richmond, so I went to John's. Massive mistake. What was going to be my 4th PC build (all on my own mind you) has turned into a complete disaster. Save yourself the headache and just make the drive north to Micro Center or go south to 2000 Net Computers. They both have 15 and 10 day return windows respectively except for physical damage. John has all these annual awards plastered proudly above his workstation. After my experience, it is blindingly obvious he only gets those awards because he is practically the only shop within a 20-mile radius selling PC parts--not because of his customer service. The backstory: I accidentally spilled coffee on my old PC. Assuming my old components were dead, I went to John to buy a brand new Intel i5-14400F, an ASUS motherboard, along with all of the other parts you need except a GPU to build a PC. While the system posted the first night, it suffered a complete hardware failure the very next morning when trying to boot it back up after not even going through the BIOS setup the previous night...Couldn't get it to post. When I brought the parts back, John confirmed that BOTH the brand new CPU and motherboard he sold me were completely dead. I initially appreciated that he didn't charge me a fee to look at the PC, but I quickly realized his "free diagnosis" was just a lazy fishing expedition to find a way to blame me. To make matters worse, he didn't even bother to test my GPU to confirm if it was working, despite me explicitly telling him on four separate occasions that the graphics card was my absolute biggest concern! Instead of doing the right thing and exchanging the factory-defective parts that failed within 24 hours, he basically pointed at his "All Sales Final" sign and told me I was on my own to deal with the manufacturer warranties. This was after he verbally agreed just two days prior to swap the board out if it was dead....He completely backed out of his word when it came time to actually do it. To cover himself from taking a hit on his broken inventory, John doubled down and started making up wild, technically impossible excuses, trying to gaslight me into thinking I fried the components: He claimed I was missing a bracket which was for AMD compatibility on an Intel LGA 1700 socket (which is physically impossible to mount). Showed him the instructions stating otherwise... Moving on. He then claimed I plugged in a 3-pin ARGB lighting header incorrectly, which somehow magically bypassed the motherboard's isolated power delivery and instantly executed both the board and the CPU. Anyone who has ever built a PC knows this is complete nonsense. The last response I got from him while rounding up my parts was a "Well I don't know, but you can just exchange them, ASUS and INTEL are great about that". Well, hey John... take a look at the attached photo. My old "coffee-ruined" motherboard, CPU, and RTX GPU? Turns out they are fully functional. I hooked them up inside the new case, plugged in those exact same 3-pin headers you said I had wrong, and the system booted flawlessly. Thanks for the new case, water cooler, and power supply, John, but selling a customer $400+ in defective silicon, pretending to do a "free diagnosis" where you don't even check the GPU I asked about four times, and making up bogus hardware claims to protect your own wallet is terrible business. I brought the rig back to you only to expect you to do the right thing, I have plenty of resources that could have told me otherwise... You gave me nothing. I will gladly take the extra hour drive up 95 from now on. If you want him to assemble a PC for you... I guess go for it... But if you're into building..proceed at your own risk

If you are having computer issues and are in or near Mechanicsville then pay John at Hanover…read moreComputers a visit. Had a SSD hard drive failure and he had me back up and running with new drive and new windows 11 in two days. And as for pricing I couldn't have done it myself any cheaper.

Cannot reccomend this business enough! I am not tech savy, but they were able to troubleshoot and…read morelay out my options clearly. Fast turn around time and it didnt break the bank!

If you need your computer repaired, I definitely recommend the TNC crew! Top Notch quality service!…read more10/10!

Wow... Am I impressed!…read more Recently my 2 yr old HP laptop overheated due to cooling fan failure. (It was making a loud whirling sound for a number of days before it finally quit.) I foolishly tried to dissect the laptop on my own, thinking I could clean out the fan and put it all back together -- using a YouTube video as my instructional guide. Having never done anything like that before, I screwed up the computer and it wouldn't start once I put it back together. I didn't want to take it to Geek Squad because they typically want to keep your computer for a week or more, and often end up deleting all your data as part of their "repair" process. After doing an online search with Google Maps for laptop repair, I found this place, Aaron's, which had about 15 glowing reviews (more than almost anyone else in the area), many of them recent. One of the things that caught my eye is how quickly Aaron's works. Most of the reviews indicated Aaron's was able to fix their computer in a matter of hours, unless a part had to be ordered. Sure enough, when I phoned that morning, Aaron answered the phone and told me to bring my computer by at Noon and he would try to have it ready for me by the end of the day (they close at 6 pm)! Amazingly fast, compared to the competition. As it turned out, he wasn't able to have it ready until the following morning, but I was still extremely impressed. He told me my fan was faulty and needed to be replaced and he would need to order it online. He was able to order the part with expedited delivery and I had my computer back within a couple days. Total time it was in Aaron's shop = 3 days (two of those because of the part being ordered). Total cost: $130. Aaron charges $100 to diagnose and repair most computer problems. If they can't fix it, there is no charge! Unheard of! When I picked up my laptop, the new fan was so quiet I couldn't even tell the computer was on. Aaron showed me my old fan and why it needed to be replaced. He also described how he was able to creatively fix the two couplers I broke and even replaced some of the tiny screws I lost when I had taken it apart. The company is very trustworthy with customer data devices, in my opinion, and they even take all major credit cards! I absolutely LOVE their fast, friendly service and VERY reasonable prices. They are located in a neighborhood that's off Pinetta Drive... very near the intersection of Powhite Parkway and Midlothian Turnpike.

Highly recommend Aarons PC Support. Very friendly and knowledgeable. He has fixed my PC multiple…read moretimes the last few years and I will not go to anybody else. The pricing and professionalism are unmatched. Cannot recommend Aaron enough and thank you. Aaron when you see this.....YOU ARE THE MAN!!!!!

Great experience with this game repair shop! The customer service was excellent, the staff was…read moreprofessional, and they did a great job getting my game system back up and running. They were helpful, knowledgeable, and made the whole process smooth and stress-free. It's hard to find places that take pride in their work and treat customers right. I definitely recommend them to anyone needing game repairs. I'll absolutely be coming back if I ever need anything else fixed!

I sent my computer here almost 3 months ago came to the place to see if my computer fixed and give…read morethem my money just to come home and my computer still was acting the same then took it bck just for them to tell me they can't fix it ‍

I actually took a personal computer there for repairs and found out that they are not a repair shop…read morefor single computers but for corporate generated businesses, however it was an experience and adventures so I have to score them high on my ratings since my name is Simmons to thank you

Do you remember good customer service? Well, I do and so do the employees at Simmons Computer…read moreSolutions. Good customer service, begins with hospitable communications with potential customers. I didn't actually buy anything, but their positive and helpful attitude, never wavered. Many people learn how to treat others, from their home. There is an old saying, "they have good home training", and the employees at Simmons certainly do. Thank you Dave for representing your people well