I had an "emergency" the other day with my computer. I went to the computer cave and I was…read moreincredibly impressed. It's a professional shop who bend over backwards to help. My problem was an emergency for me only. Dave was the person who helped me and he fixed my problem quickly, professionally and with good humor. Like I told him...all of my computer issues go to Computer Cave from now on. jay

I needed a letter reattached to my laptop, David is very resourceful and helpful. he did not charge…read moreme. I have used this company serval times and never had a bad experience. Pricing is fair and kind employees.

I recently relocated from Atlanta, which had plenty of great PC retail resources. I wanted to give…read morea local mom-and-pop shop a shot down here in Richmond, so I went to John's. Massive mistake. What was going to be my 4th PC build (all on my own mind you) has turned into a complete disaster. Save yourself the headache and just make the drive north to Micro Center or go south to 2000 Net Computers. They both have 15 and 10 day return windows respectively except for physical damage. John has all these annual awards plastered proudly above his workstation. After my experience, it is blindingly obvious he only gets those awards because he is practically the only shop within a 20-mile radius selling PC parts--not because of his customer service. The backstory: I accidentally spilled coffee on my old PC. Assuming my old components were dead, I went to John to buy a brand new Intel i5-14400F, an ASUS motherboard, along with all of the other parts you need except a GPU to build a PC. While the system posted the first night, it suffered a complete hardware failure the very next morning when trying to boot it back up after not even going through the BIOS setup the previous night...Couldn't get it to post. When I brought the parts back, John confirmed that BOTH the brand new CPU and motherboard he sold me were completely dead. I initially appreciated that he didn't charge me a fee to look at the PC, but I quickly realized his "free diagnosis" was just a lazy fishing expedition to find a way to blame me. To make matters worse, he didn't even bother to test my GPU to confirm if it was working, despite me explicitly telling him on four separate occasions that the graphics card was my absolute biggest concern! Instead of doing the right thing and exchanging the factory-defective parts that failed within 24 hours, he basically pointed at his "All Sales Final" sign and told me I was on my own to deal with the manufacturer warranties. This was after he verbally agreed just two days prior to swap the board out if it was dead....He completely backed out of his word when it came time to actually do it. To cover himself from taking a hit on his broken inventory, John doubled down and started making up wild, technically impossible excuses, trying to gaslight me into thinking I fried the components: He claimed I was missing a bracket which was for AMD compatibility on an Intel LGA 1700 socket (which is physically impossible to mount). Showed him the instructions stating otherwise... Moving on. He then claimed I plugged in a 3-pin ARGB lighting header incorrectly, which somehow magically bypassed the motherboard's isolated power delivery and instantly executed both the board and the CPU. Anyone who has ever built a PC knows this is complete nonsense. The last response I got from him while rounding up my parts was a "Well I don't know, but you can just exchange them, ASUS and INTEL are great about that". Well, hey John... take a look at the attached photo. My old "coffee-ruined" motherboard, CPU, and RTX GPU? Turns out they are fully functional. I hooked them up inside the new case, plugged in those exact same 3-pin headers you said I had wrong, and the system booted flawlessly. Thanks for the new case, water cooler, and power supply, John, but selling a customer $400+ in defective silicon, pretending to do a "free diagnosis" where you don't even check the GPU I asked about four times, and making up bogus hardware claims to protect your own wallet is terrible business. I brought the rig back to you only to expect you to do the right thing, I have plenty of resources that could have told me otherwise... You gave me nothing. I will gladly take the extra hour drive up 95 from now on. If you want him to assemble a PC for you... I guess go for it... But if you're into building..proceed at your own risk

I stopped by this shop during their open house. Looks like they rebranded to Hanover Books &…read morecomputers!! The shop is smaller in size with a nice cozy feel and includes brand new books as well as computer repair services! The inventory of books was limited but had a best seller books in each category. I wish they had used books I was a little bummed that all the books were full priced. The staff were super friendly and seemed to have great rapport with their return customers.

Highly recommended: I thought my iPhone was dead! Verizon could not fix it; so I purchased a new…read moreone and took the old one to Mr. Fix Cell Phone & Computer Repair. My old phone had my entire life on it! After letting him keep it for a while, he was able to resuscitate it! Great service, great prices! I will happily return here for any of my future electronic repair services.

I will never go anywhere else! Fast service on target "reasonable price!…read more I highly recommend this business if you need assistance with your phone or your computer. He fixed my work computer. I thought it was a lost cause he was very knowledgeable and got it back working immediately within a couple days Thank you so much!

Patrick, the owner of Geeks For Rent, is the only computer technician I trust with my electronics…read more Fast service, reliability, and friendliness is standard of care at this facility. Look no farther if you've got a technology problem, Geeks For Rent will fix you up!

Computer World proved themselves again last week. I did not introduce myself as one of their…read moreregular customers, but, no mind, the person at the front heard my tale of woe. He offered to check my laptop in case it was something he could quickly pinpoint. And he did. It was a dumb problem caused by me (unnoticed loose charger cord) and he graciously mentioned that it is a common oversight, nothing to be embarrassed about. Always competent professionals. Forget the fancy office; these guys know their stuff.

It's been a month since I took my computer here to get fixed, and it's even more messed up than I…read moreinitially realized. They left a bunch of remote access and antivirus software on my laptop, my iCloud won't sync correctly, and there's a lot of little things that tweak bad. I swear every week I find some new issue. Would have been better off factory resetting it myself and saving the money. I've had to uninstall practically everything anyways.

Apple quoted me ridiculously high price just to "fix" my computer that was never broken. Apple also…read morenever mentioned the dormancy issue that can happen when their devices sit unused (which is exactly what happened to mine). Thankfully, Computerology in Richmond diagnosed and fixed it without the Apple price tag. They're Apple-certified, honest, and way more transparent.

I had a computer issue with accessing some of my files, and the Apple Store guy was drawing a…read moreblank. Marney figured it out! I would highly recommend Computerology for their knowledge and experience.

Handyman, Martin was able to come by on short notice (same day) to install a replacement doggy door…read moreon an inside/outside wall for us. It required some sanding and cutting of metal which we were not able to do ourselves. The replacement door was custom and expensive so we did not want to even attempt to do it ourselves. He did a great job, was friendly and professional. We would definitely hire him again and have, in fact, already talked to him about a couple of upcoming projects we plan to do.

Mardi did a great job hanging my Flex-mount ceiling storage units in my garage…read more I had 4 units that needed hanging and he did a great job. The units are hung and very secure. The job took a bit longer than expected, as he needed to go to the hardware store a couple of times to purchase some items to accommodate my desired configuration, but I'm happy with the results overall. Would hire him again.

Great service, great price and great overall experience. My daughter broke our computer monitor…read moreand Promac was able to fix it within a day. Also love supporting a local business that has just been around a few years started by a veteran who served our country overseas. Highly recommend them.

I could not have asked for a better experience at Promac. Their turnaround time was lightning-quick…read moreand they were able to completely solve my Dell's issue. I'd recommend this store to anyone in Central VA.