Great experience! The screen touch sensor on my phone stopped working and I was overdue for a…read morebattery. FF gave me a quote & wait time - less than an hour! Everything was super easy and my phone is back in good shape.

Service was so fast and pricing is Would definitely go again for any issues and recommend to…read moreothers!

Have an older laptop. Hard drive died. Thought I lost everything. They replaced the hard drive and…read morerestored EVERYTHING! Works perfectly! Fair, honest, fast and top-quality work. Life savers. Only problem I have - they deserve more than 5 stars!

I had an "emergency" the other day with my computer. I went to the computer cave and I was…read moreincredibly impressed. It's a professional shop who bend over backwards to help. My problem was an emergency for me only. Dave was the person who helped me and he fixed my problem quickly, professionally and with good humor. Like I told him...all of my computer issues go to Computer Cave from now on. jay

Pro Mac service experience has been consistently outstanding! To had two recent services. I was…read morecompletely impressed! Their process is excellent. The servicemen are exceptionally knowledgeable and passionate. I referred several customers. thank you!

Had to threaten them with a small claims court case because it took them 5 months to get me my…read morelaptop back. Not to mention they had to BUY me a brand new laptop because they not only failed to fix my original laptop they BROKE my original laptop even more then what it was. I originally went in for a broken USB drive. Recived my original laptop in 2 peices and was informed that it no longer turns on. Also when I went to sue the company I also did some research and found out the company (From when I looked in may 2026) did not renew there business license.

I have now been to Computer World twice to have my laptop repaired and both visits were great. The…read morestaff is friendly, courteous, and the repairs are done quickly, efficiently, and at a reasonable price. If you need computer or laptop repairs Computer World is the place to go.

Computer World proved themselves again last week. I did not introduce myself as one of their…read moreregular customers, but, no mind, the person at the front heard my tale of woe. He offered to check my laptop in case it was something he could quickly pinpoint. And he did. It was a dumb problem caused by me (unnoticed loose charger cord) and he graciously mentioned that it is a common oversight, nothing to be embarrassed about. Always competent professionals. Forget the fancy office; these guys know their stuff.

Cannot reccomend this business enough! I am not tech savy, but they were able to troubleshoot and…read morelay out my options clearly. Fast turn around time and it didnt break the bank!

If you need your computer repaired, I definitely recommend the TNC crew! Top Notch quality service!…read more10/10!

On April 7, 2026, I went to Experimax to get a new computer. Landon welcomed me, and I explained I…read moreneeded an updated device for my tax return. Though my old computer worked, it was too outdated for the software. Landon had someone assist me in selecting a perfect match and arranged to transfer my data. I also mentioned I'd return for another computer for remote work. When I came back on April 9, Landon helped me pick a second computer that met all my needs. On top of that, he also assisted me with setting up my profile, making sure everything was personalized and ready to go. In the past, they even resolved a phone issue I had, showing consistent excellence. Overall, I've had fantastic experiences. The staff is knowledgeable, friendly, and makes everything seamless. I highly recommend Experimax! Thanks again, Landon

Staff is friendly and has always been focused on solving my computer issues as inexpensively as…read morepossible. I trust their recommendations! Joel

Very pleased with customer service and expertise here…read more Dropped my iPhone 7 when out of case and the face cracked. Rode it out for a while but today the screen stopped functioning. Richmond Geeks saved the day! I initially went to the Batteries Plus down the street, but they had no one trained to fix a 7 screen tonight. I'm grateful that they referred me here! I got here at 20 til 7 and figured they wouldn't be able to perform the service tonight since they closed at 7 but they graciously offered to do the work anyways. The price wasn't as low at BP, but they did a great job and were super friendly and accommodating so I don't mind having to shell out an extra 20 bucks.

knowingly sold me a Mac book with a bad battery. Had to ask for the charger that came with the…read morecomputer before I left. Asked for a refund and they told me it would be refunded in two business days but actually set the refund for 7 business days. Very dishonest and unethical business.

The owner/manager was super pleasant and helpful. When she realized my headphones could possibly be…read morerepaired locally at another shop she didn't hesitate...

Apple quoted me ridiculously high price just to "fix" my computer that was never broken. Apple also…read morenever mentioned the dormancy issue that can happen when their devices sit unused (which is exactly what happened to mine). Thankfully, Computerology in Richmond diagnosed and fixed it without the Apple price tag. They're Apple-certified, honest, and way more transparent.

Replaced cracked iphone screen. The process didn't take long. Was reasonable price. The staff was…read moreFriendly and helpful.

This is one of the few places that I found to replace the battery on my apple smart watch…read more It is located in a mall area in the short pump area. Plenty of parking. The store itself is pretty small with no frills inside, which was fine. They had to send my watch to another store to get it replaced so it took 3 business days. The cost was around $125. Kind of high for a watch battery but cheaper than a new smart watch. My only complaint is that I took my watch in because of a bad battery so my % battery on drop off was like 10%. When I picked my new battery watch up, it was a 3%... I would have liked to have had them charge it some at least so that I could see that the new battery was replaced. It is kind of like picking up a watch or clock at another store and it isnt wound or set to the right time. But it worked find once i charged it I was glad to do this route vs a new watch.

I have used Mark's Help for a few years now and my issues are always resolved. Mark is a true…read morebusiness owner and cares about his customers. He comes to you and you can actually what he does to fix your problems. I had computer and printer problems and he handled both. Very dependable. Thank you Mark.

From the owner: Specializing in patient, in-home technical service for folks from 55-99 years of age. I promote…read morecomfort and transparency as I work with seniors. I currently serve Discovery Village and Lakewood Manor among others. I also teach classes regularly at the Lifelong Learning Institute in Chesterfield, VA.