Great little electronics store near colonial heights. They offer a variety of gaming stuff,…read moreincluding some retro options (gameboy, NES, Nintendo DS). I was able to source a brand new battery for my old gameboy for a reasonable price here. My favorite part was the ease of ordering online for pick up and being able to pick up my items super seamlessly. The workers here are all super nice and were willing to provide quotes on repairing some old consoles I have as well. This is a great option to check out if you're looking for some harder to find retro electronics or need your old gameboy, Playstation or other system to be repaired!

I really enjoy coming here every week for a new game. The people are really nice but it does not…read moresmell good. It is also over priced but I'm a member so that is worth it. Keep up the good work!

So after reading what Justin the owner had posted, I apologize for the negative review posted of…read morethe situation. I cannot, in good conscience, put any blame on this company after it was clearly laid out. I do, however, wish I hadn't wasted money to not have it fixed but that's on me, not them. Thank you for explaining the circumstances, appreciate it!

Did an amazing job repairing my phone. The price was a bit steep, but it did beat purchasing a…read morewhole new Samsung phone.

I have used Mark's Help for a few years now and my issues are always resolved. Mark is a true…read morebusiness owner and cares about his customers. He comes to you and you can actually what he does to fix your problems. I had computer and printer problems and he handled both. Very dependable. Thank you Mark.

From the owner: Specializing in patient, in-home technical service for folks from 55-99 years of age. I promote…read morecomfort and transparency as I work with seniors. I currently serve Discovery Village and Lakewood Manor among others. I also teach classes regularly at the Lifelong Learning Institute in Chesterfield, VA.

Update 2: 4-stars for owner…read more1-star for staff at location and repair Owner called and has sent a full refund after discussion. Also offered to repair again, but after the escalation of this situation and dealing with staff at store on multiple occasions in-person and phone asking to have this done in the first place, we declined to use them to repair the cracked screen. Update: "Jeff", the manager reached out to repair via text, but we simply don't trust this business after visiting in person and then calling twice afterwards to have them replace in one day. Sorry, but we have never had a cracked phone screen in this household until we used your product. And it very well could have been cracked or dropped by your business since we noticed the cracks less than 18 hours after getting the phone back. It's a shame you couldn't replace it when we brought it to the store. Hopefully, a refund will be made since we gave you three chances to make it right. Steer clear! This place will swindle you. They do not honor warranty. Had a screen replaced because the touch aspect stopped working. Had phone for four years and never had a cracked screen. Less than 24 hours after getting it replaced, screen cracked and not by dropping. Paid $150 to replace the first time for an older Samsung Galaxy. Staff was rude and said they don't replace from phone drops, but if they opened phone they could tell if it was dropped or not. Hmmm, so I should believe them to tell me if the phone was or wasn't dropped? As it's an older phone (four years), I can guarantee it has been dropped a few times, so looks like an easy out for them to not cover warranty. They are either really bad at repairs or offer cheap replacement products to customers. Go to a more reputable place, like Computer Cave. They are honest and offer quality repair and products. Staff at this Fruit Fixed Store couldn't even tell me how much the part the cost or even acknowledge that glass can crack from cheap quality or improper repair. Save your money and repair elsewhere at a more reputable place.

Stopped in today. My Pixel 5 couldn't hold onto the charging cord. I tried to clean out the lint…read morein the USB port, but then my phone wouldn't charge at all. The technician was knowledgeable, helpful, and offered great customer service. I walked out 5 minutes later with a functioning phone. They did a fantastic job, and I certainly will do business with them again.

Couldn't have asked for better service. Called them up a few weeks ago and explained the issue with…read moremy Samsung tv. Tim took the time to explain the 3 issues the tv could be having. I dropped the tv off on a Thursday and he called me the following Monday. Quoted me a price and... Couldn't pick the tv up until Friday. Got the Samsung home and couldn't be happier. These guys go above and beyond and have great prices. Saved me $$$ by not having to a replace my tv.

The Customer service here is unbeatable! They worked…read morediligently with me on my TV issue and are very knowledgeable. I would recommend this place to everyone!

good - lee was responsive and competitive with his yelp estimate. isaiah was helpful onsite and…read moreanswered all of my questions. cracked phone screen was repaired within 1 hour. bad - store is empty upon arrival and customers have to wait in silence for a few minutes until an associate finally appears. ugly - cybersecurity risk...not fond of giving up my passcode but understand the need for testing and warranty. so far so good. would return or recommend.

The glass replacement on my phone was perfect. Looks brand new. The price to do this fix was…read moreacceptable

This place is wonderful with experienced help and very reasonable. I was shocked at the cost…read more(reasonable) of looking at my printer and the person who actually fixed it did not charge any more for the problem. I would highly recommend this place if you are looking for printer repair or for buying printer ink cartridges. They are also always available by phone (this is new in this era of leaving a message and I'll get back) so if I could give more than 5 stars I would as this is one of those hard to find and great places to help you with your printer issues.

Super helpful, efficient and knowledgeable. I would definitely recommend them. Thanks!read more

I have a 75 inch Roku TV that needs the backlight repaired. I told the technician this when he…read morecame. He does the diagnostic and proceeds to tell me I need the backlight and a new power source. Nothing was wrong with the power. You can hear the movies you just could see it. Then the tells me he has to call the office to see how much it will cost but goes outside to make the call. Then returns and attempt to quote me $490 for a tv I paid $670 for brand new. So I denied the service and paid him $75 to tell me what I already knew

You claim you review customer calls .... Clearly you do not or you would not keep the jerk guy…read morearound that answers the phone. He is ALWAYS so rude. This was not my first experience with your company but I promise it will be my last. I figured everyone has a bad day and I try to give a little grace. But after this last attempt to work with your company...I'm going to make sure you are exposed to the review you deserve because you do not employ anyone with decent customer service skills.