Great people! I've used them for UPS drop off many times during my breaks and lunches and service…read moreis always speedy and I'm in and out in a minute-I utilize the 5 min drop off zone spot right out front everytime!

Poppy is wonderful in every way...extremely knowledgeable about anything having to do with mailing…read more, and also effortlessly makes you feel seen, heard, and valued....and the assurance that whatever the situation, it will be handled...5 stars from me..Just a wonderful asset to there Outer Sunset community.

I walked in thinking I might need a hard hat and a safety vest just to drop off a return, but don't…read morelet the construction tape fool you--these folks are still delivering (pun absolutely intended) top-tier service. Despite the shop currently looking like a DIY project gone rogue, the staff is incredibly organized and efficient. I was in and out faster than it takes to find parking on Geary. They haven't skipped a beat; the service is as reliable as ever, even if you have to dodge a stray ladder to get to the counter. If you can overlook the "work in progress" aesthetic, it's still the best spot in the neighborhood for shipping and notary needs. Professional, fast, and apparently immune to the chaos of a remodel. Executive Summary: * Location: 5758 Geary Blvd (at 22nd Ave), SF * Status: Undergoing interior renovations. * Service Quality: High efficiency; no impact on operational turnaround.

The perfect place to do your returns . I have too many returns. Coming here relieves my mind of one…read moreless thing to worry about. Without a printer a QR code and you are set a receipt and you are home free again . They also have a good notary service if you need it. They are open till 6:30 on weekdays Saturday it's 5pm. They sell moving boxes and supplies also. They are quick an to the point make it easy after you get in the door it runs very smoothly.

Staff lady is very helpful and kind. She went out of her way to help me repack my items so they…read morecould all fit in my box. She gave cheaper alternatives as well.

I'm very happy they are near my house! I would have to go 8 more blocks to the USPS which would eat…read moreup a lot of time. Family owned and nice people who work there! Thank you for the service! And you don't have to wait in long lines at this place!

I use this place regularly and have for more than the last 10 years or so. I'm leaving this review…read morejust as a counterweight to the endless bad reviews this place seems to be getting. I like using this place. It's the same couple young workers there all the time. They don't remember me and that's fine. They just deal with an endless line of people all day long sending packages, making copies, or shipping back returned items. It's the same repetitive routine with them having to keep explaining the same instructions and corrections because we don't do this every day like them. Are they incredibly friendly and customer service oriented - not exactly but they do get you what you need to know and try to get you along on your way. This is not the kind of place where people would want to ooh and ahh and leave an A+ review because it was so great, or something. So all they seem to get are lousy reviews from people that were frustrated. That's not fair. They will try to help. One time, i recall, the fellow (i guess "erik" per other review comments) even was really kind and just paid for my fax fee himself because I'd forgotten to bring anything with me in rushing out to catch them just before they closed. Anyways, many thanks to you folks there at the irving str ups store for always being there and putting up with all of us all day long day after day. (Oh yes, and the self service kiosk where you can just scan the UPS return shipping QR code and print out your own shipping label is just da bomb...)

This is my go-to UPS store. I have been dozens of times (hello, Amazon returns) and I have never…read morehad to wait in line. This is mainly because they have a self-serve kiosk. Cell service can be spotty so I always pull up the Amazon return label before entering.

I often use them for package drop offs for FedEx and UPS. But they offer other services too. I used…read morethem last week for a notary service on some legal documents. They made it VERY easy and the price was VERY affordable. They performed the whole thing for me in under 10 minutes for start to finish. I was very grateful for the fast friendly guy who helped me. I'd happily got back for any of their services.

TLDR - consistently awful person and service…read more The man who usually works here speaks softly and has the gentlest "energy" But for the umpteenth time I had the weirdest interaction. I gave him a document to notarize. He asked where the rest was. Omitting details for brevity, but I explained myself. He immediately escalated by asking why I was being difficult. I disagreed with the premise and pointed out that I was literally holding *all* papers out for him to grab. Instead of noticing and focusing on the actual task/service, he was more interested on "winning". I turned around and was bummed we didn't have an audience. Very similar things have happened in the past when I've asked simple questions and he just creates friction and unavoidable conflict. Hate to be an armchair psychologist but this delusional man - operating under the guise of charm - needlessly turns basic interactions (e.g. "just dropping off, where do I put this box?" or "hey can you help me with this label issue?") into degrading, gaslight-ey situations claiming the opposite of the the objective, visible truth while it is happening. Pattern behavior, not a one-off instance. Passable place if you don't need to interact? ‍

This UPS store is great! The staff is friendly and helpful and always trying to make things work…read morefor customers. Now that the holiday season is on full swing they also added staff to expedite and help us get in and out with minimum issues. Thank you!!

Overaggressive pricing. Suggest finding an alternate location. Went to return a purchase (so they…read moreare getting paid a fee by the retailer to handle that) and they wanted $3.50 to print out the one page mailing label. Picked up and went elsewhere so as to not encourage that kind of practice.

To my pleasant surprise during my trip to this post office today, there is a lady Cindy, who was so…read morenice and pleasant to work with although I had more than 20 boxes to be mailed. She deserves 5 Stars!! My past experience at this location had been horrible for the rude service I received, but Cindy changed it all! However, I can it as the same for her colleague, an asian woman who is loud and intimidating to her guests for not having change for their payment and I even heard her laughing at a guest for asking a question on whether an item they were selling includes postage it not. I hope there will be more Cindys at this location.

The WORST post office location in SF…read more I've never had a single issue sending anything priority. When I need to be extra sure it'll make it to its location I add signature confirmation. Somehow the priority box I sent from this location never even made it to the SF Distribution Center. I wonder if it even made it in the truck from the post office. What an absolute joke. So now I get to spend my time hunting for answers, refunding a buyer, and awaiting a refund (haha) from USPS which won't come for months IF it's approved. UPDATE: USPS confirmed packed is lost. "We regret to inform you that we were unable to locate any delivery information in our records for your item." GO TO THE CLAYTON ST POST OFFICE.

Trash customer service…read more Guy behind the desk on 12/19/25 had the most condescending attitude. As if we were inconveniencing him by asking for instructions His favorite line was: "I'm not helping you with that" This guy needs to work somewhere else if talking with people isn't his thing Next time I'll choose UPS instead

I like the New Post Office location it has a bit more parking space then the previous Presidio…read morebuilding, plus it's some what more scenic due to the landscaping. The drive was further for me then the Post Office in the Richmond, but with Free Parking, and an excuse to just relax while driving under the towering trees of the Presidio I think it was a fair trade off. The staff was efficient, and I enjoyed not having to wait in line. In short if you have to goto the Post Office it might as well be pleasant :) Fyi , it's also very bike friendly with paths leading here, and an ability to secure your bike when you arrive.

I just had one of the most pleasant experiences I believe I have ever had visiting a post office…read more The person helping me out, Mustafa, seriously is one of the nicest, most helpful people. Greeted with a smile as people walk in and was so incredibly upbeat, just the vibe alone in that place truly elevates your day. I hope he is there for the long haul because that man really loves his job.

What USPS won't make you want to stab your own eyeball, but this is by far the worst one! I just…read moremoved to the neighborhood so I don't know what it used to be back on their glory days, if they had any, but there's always only one person working behind the counter and you know most government employees have to abide by the speed efficiency to sloth level, unless if they're SFMTA meter maids. I decided to open a mailbox with them and in 2 months having one, they lost my packages twice already. There's no accountability cause every person you talked to would just say 'Oh it's not me who worked that day' We showed on one of our tracking receipts who received/signed for the package and conveniently that person has retired but somehow their name was still in the system and being used. I understand maybe it's not specifically 'you' that lost my package but you happened to be the person I'm talking to and you're wearing the uniform that represents that government entity you're working for, so have some accountability and pride in what you do. It's frustrating when you lost your valuables and all they could say "Oh it's not me. It's not my fault. I don't know. Check your address." This branch is very much neglected and they just keep rotating people who work here. Most of them can't really help you with anything more than shipping your packages or selling stamps. No other services provided here. I don't even know why people still want to wait in line just to mail something. I'd recommend invest in a cheap printer and just print your label at home, or a couple blocks from there you can go to a mail and photo service on Haight and Masonic. They also have mailbox service. It might be a bit more expensive than the USPS but it's better managed and not having the constant fear of losing your packages is worth it!

I had to do a FedEx return, this place is very cool, clean and chic, offer several services. Mail…read moreand Shipping Mailbox Rentals Printing Services Notary Shredding Very friendly and professional! 26th and Irving Sunset District

I needed some ceramic coffee mugs wrapped to take on a flight and there was such care in the…read morewrapping. Darrell offered me coffee while I waited on a nice living room setting, good music, lots to look at and an abundance of services are offered. That was last year. This year Darrell prepared my taxes. I live in Mexico and he really took care of me and filed for me. Thank you Postal People