A wide range of services - clean store, great staff…read more Boxes, packing material, with a wide range of shipping options

PLEASE READ! Important need to know before sharing sensitive information with this businessI went…read morein at 10:18 a.m. on September 23rd with my mom to have my Live Scan completed. My mom was also interested in getting a Live Scan done, so she asked the man working there a few questions about the pricing. Unfortunately, his response was rude and dismissive from the beginning. He eventually answered her questions, but continued to have an attitude and even questioned her about who she was. I completely understand that I was the person being serviced and that my mom was not the one receiving the service at that moment. However, she was simply asking a basic question about the prices listed so she could potentially receive the service as well. There was no reason for the interaction to become unnecessarily confrontational or disrespectful. There were other customers waiting for services who witnessed the interaction. After seeing what happened, they decided to leave before receiving service. The employee then asked me why those people had left and assumed they were with my mom and me. They were complete strangers, and I had no idea who they were. My mom simply provided her own name when he questioned her; she never said those customers were with us. I paid $104 for my service, and I should not have had to sit there listening to an employee complain about other customers leaving, especially when I had nothing to do with them. I came in expecting a straightforward service and basic professionalism and respect. When I told him that I was uncomfortable with him bringing up and complaining about people I did not know, he wanted to end the session. I had to convince him to continue with the service that I had already paid for. Having to do that was extremely unacceptable and made an already uncomfortable experience even worse. I came here simply to get my Live Scan done. I expected professional and respectful customer service, and unfortunately, that is not what I received. Based on my experience, I will not be returning, and I hope others consider this experience before choosing to come here. EDIT: -- from google review You speak about keeping sensitive information safe, yet you included my full name in your response on google WITHOUT my consent. Where in my display name, do you see my full name? You have my full name because of my live scan!! I understand that your process may require asking clarifying questions, but the attitude and manner in which we were treated from the beginning were completely unnecessary. As a paying customer, I expect to be treated with basic respect, professionalism, and courtesy. Unfortunately, this experience has been very disappointing. Your response did not improve the situation or address my concerns in a meaningful way. I sincerely hope this feedback is taken seriously so that other customers do not have a similar experience. Please do better.

very helpful he can help u with anything excellent customer service this mail service is very…read moreConvenient around here for people live around the area service is great mail ,making copy everything that you need

The customer service was good and the process took less than 15 minutes. The gentleman helping me…read moreknew all the specifications on how the photo should look from not showing your teeth on a smile to looking straight at the camera as opposed to "taking a picture of my best side". It's best not to wear white as the background is white. All this for $15! If you're looking for a passport photo, this is a great place to get one!

These folks sure made my year easier…read more Had to ship and send to much stuff this year, and everytime I needed help, they were there to help. Great staff, just the best, so very helpful and knowledgeable. The cards are just excellent, such a wonderful variety. So much fun stuff. Just the best, Enjoy!

Best employees and service ever! I have literally never had anything but a great experience here --…read morefor years. Everything from a monthly box rental, to shipping and notary services, this is my go to, locally-owned shop.

We had a couple of bottles of wine we got from Napa /Sonoma trip and we wanted it shipped instead…read moreof hand carrying them back home and we were surprised that there weren't a lot of places that ships wine . Called them and they said they ship wine. Got there and we talked about shipment etc.. it was cheaper and faster than expected They guys working there were really nice and gave us assurance it'll be on good hands. So glad about this neighborhood gem exist !

Way overdue appreciation/review. Oh my goodness, these folks are the absolute BEST. One of my least…read morefavorite things ever is to return items. Especially without the original packaging. Especially when the items are fragile or oddly shaped. LPH makes it painless. Every single time. Thank you, thank you, thank you.

I've had a small mailbox here for two years. The rental price for the mailbox has increased almost…read morea hundred dollars every year. I ended up getting another box elsewhere, which is a pain - but I can't keep paying another 100 bucks every year. Also, this past year they've been closed a lot. If they're going to be closed all day they'll email you, but if they're closing for several hours in the middle of the day there's only a sign on the door, so you end up making a trip and putting money in a parking meter for nothing.

Staff lady is very helpful and kind. She went out of her way to help me repack my items so they…read morecould all fit in my box. She gave cheaper alternatives as well.

I come here to drop off my USPS, UPS, and FedEx packages. It is so convenient and what's even…read morebetter is that there are also so many cards available for purchase for all occasions. One less trip to another store for a greeting card. I had a few gifts that needed to be packaged up together and I didn't have the box nor packaging materials for it. The staff made it SO EASY for me to hand over my items and know that they will find the perfect box and add the right paper and padding to it. They also provide you with the cheapest rate between the shipping providers without you having to ask. Post & Parcel is a staple in my routine and always makes a great visit!

Couldn't believe how nice my experience was at Post & Parcel in Potrero Hill. I walked in with a…read morelast minute print job and they helped me get it done with minimal effort. After it printed, the sizing in my document was a bit off, so they helped me adjust it on the fly to get what I needed. The printing cost was very reasonable and in line with what I expected. Will definitely recommend based on my experience, and their super friendly staff!

This review is strictly for the notary service. Post and Parcel is just under a mile away from my…read morejob, so I walked on my lunch break to have some personal documents notarized. I did call first to be sure someone would be available. I spoke with Lynne who later greeted me when I got there. Lynne was wonderful. She was helpful, patient, and made everything easy for me. There are also scanning services, so she scanned my documents and had them emailed to me. I now have a digital copy! Thank you, Lynne. I appreciate your help and your kind words.

I've walked past this business for four years on my way to work and always noticed that it was…read morequite busy. Now I know why. The customer service here is phenomenal! I recently joined a clothing rental service called Nuuly and I was hoping for a quick way to ship the clothes back without going to the post office. I went inside Post and Parcel to inquire and I saw another Nuuly bag that was ready to ship out. I had a packing slip and was in and out within a minute. Everyone who works here is so nice. What a hidden gem in Laurel Village.

Quick and easy LiveScan procedure. Just bring in form and ID Card. I called in advance to see if…read morethere was any wait time and was told walk ins are fine. A staff member opened a laptop and punched in details on my form. Followed by finger printing. My prints were not clear, so they gave me some cream for the finger tips to help with the imprints. Thumbs first then 4 fingers together on both sides. I received a copy and a second copy upon my request. The whole process took about 10 mins, 9.10-9.20am. They texted me to write ATI # bc they forgot to write it in. Nonetheless they caught the mistake and rectified it. Parking can be challenging but not impossible. Note - Call in advance to see if there is any wait time. This helps gauge the amount of time needed for metered parking.

Amazing experience for live scan fingerprinting! In and out in 10 minutes! Would definitely…read morerecommend!