If you look around at these places many have surley employees and questionable practices. Unionpost is always friendly and helpful. I am a happy client read more

Recap: Incorrect Info: I went out of my way to your outer Richmond location because you had the last Air Pickup listed as 6:00 PM, when it is 4:30 PM. See attached Request for Service: I entered the store and explicitly requested the "cheapest label" overnight to Nashville. I stated I believed it should cost under $30. Upsell: The owner then grabbed a more expensive size envelope than needed for a business envelope. Misrepresentation of Need: The owner/defendant claimed I "had to pay much more" and insisted on a service costing over $180 for "Early AM delivery." Even though i asked "how much is it for end of day"? Intentional Delay: While I was under a strict time constraint to reach the main UPS hub by 6:00 PM, the defendant intentionally delayed the transaction by taking a personal call instead of processing the transaction to an employee who worked slowly. 2. The Financial Harm Actual Cost vs. Charged: I was forced to pay the inflated rate under duress to ensure a $120,000 check was overnighted on time. Subsequent research shows the correct rate for the required delivery time was $84.19. Refusal to Refund: Despite a clear error in service recommendation and packaging, the defendant has refused to refund the $80 overcharge, offering only a $25 "nuisance" payment. How much could I win? In California Small Claims Court, my recovery is generally limited to actual economic damages, but there are ways to increase the total:I want a refund of $100 or I will take the following actions: Stop payment on the transaction. I will escalate this to UPS upper level management. Btw, my best friend retired from UPS in Supply Chain Management File a Small Claims suit for the amount listed above. Notify: the BBB. Yelp. Google Maps. Richmond Review / Sunset Beacon Please make this easy and refund the $100 overcharge Sincerely, Joe Tassone read more

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Very friendly and flexible - a great community builder and wonderful to have their many services in the Richmond district. Efficient, honest and reliable. Would highly recommend!! read more

Came here around 10:50am today. No appointment needed. I need to take my passport photos. $16 for two 2x2 with Yelp $2 check in discount, original $18. Nick is the one who is helped me today. He is so friendly and attentive. He took the picture and stapled it on my passport renewal form and checked my form as well. He provided an excellent customer service. Thank you so much!! :) read more

UnionPostSF - Front entrance 4/10/24 - Notaries Near Me - San Francisco, California

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I have recommended this business to many people friends because it is very convenient for this neighborhood. You can drop off your packages that have prepaid labels from UPS, USPS, Fedex, and DHL instead of going to four different businesses. They always ask if you need a receipt and all my packages go to where they needed to go. Never a problem. You can also get passport photos, fingerprinting and personalized packing a shipping for a charge. read more

Got Canadian passport photos done here. They have a neat specialized camera which has the photo requirements for many countries pre-configured. You can get the photos printed or in digital format. read more

Ignore the yelp special for passport pictures. Cost is no longer $12.99.. I wish Yelp will take it down. The cost is $20, but they will give $2 off when I showed her the yelp special. The person took 3 pictures till the 3rd one looked ok. No smiling. No glasses. read more

Only ever had to drop had to drop off packages, never anything complicated, but overall it is usually a good experience

Loved it here, small place but overall nice atmosphere. Reasonable pricing as well which I loved. Would recommend to others needing services done here read more

Really friendly and thorough. I came inn o a weekday morning to have my passport photo taken. I didn't catch the man's name, but he was really helpful and patient. He made sure I liked my passport photo before printing it out and went over all of the steps needed to process an expedited passport renewal. He even provided me with a prepaid label so I could just drop it at the post office when I had gathered all my docs. For folks still masking indoors, he was respectful of that and seemed to model the customer's behavior. Have a mask? He'll put his on. Don't have a mask? He'll take his off. Great to have such helpful services in the neighborhood, without the long lines. read more

Irina - a wonderful and kind worker - kept the store open 15mins past the close time to help me out! So responsive and helpful!! Thank you Irina! read more

This place is so convenient. You can literally drop off any of your USPS, UPS, Fedex return packages here!!! Just drop and go! Or wait around 20 seconds if you want a receipt. They provide packing tape, and clear window envelopes to enclose your sending info. WOW! The service is a hit or miss, but the last few times I've been here, they have been very polite and nice. Sometimes the wait can be a few minutes, depending on what service the person in front of you is getting done. But if the employees know they are working on a long order, and see that you're only dropping off a package, they'll ask you while helping the other customer. Grateful for that! read more

Great spot to drop off all kinds of packages and get things notarized! They accept pretty much any kind of shipping and I was in and out with a notarized statement in 5 minutes. The guy that helped me was friendly and the place is nice and neat. read more

UnionPostSF - Notaries Near Me - San Francisco, California

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I had a package to ship to Europe. The clerk refused to serve me in the order that I entered the store. He kept saying he could help other customrrs faster so I had to wait. While waiting he served other customers whose business took far longer than mine would have taken. After waiting an hour and being skipped over 3 times I left. read more

Great center that is opened until 4:30pm on Saturdays for livescan ($25). Nick is busy helping many customers, and he'll do his best to be patient working with everyone, but you'll have to wait for his service. I was able to print, get my live scan and make my Amazon returns in one go! read more

They are helpful and provide excellent service better than UPS! I came here to ship a package across country and the woman who helped me taped the box for me while I wrote the name and address of the person that I was sending the shipment to. The woman who helped me showed me each price of the shipment was for usps, ups and fedex and when the package would arrive. The people who work there are nice and helpful and there is no line compared to the post office, fedex and UPS who all had long lines before Christmas. I will definitely come here again to do my shipments. I like to support small businesses. read more

Extremely rude customer service rep behind the counter. I had to drop off a prepaid package. The lady asked me step forward and place my package down. I asked for a receipt, she scoffs and says: "Can you wait?! I'm helping another customer." K. I wait and after she helps the other customer, she hands me the receipt and in the most sarcastic tone, wishes me to have a nice day. Then proceeds to THROW my package into the pile of packages. First time and last being a patron of this place. read more

Bad service and the lady working there is lack of knowledge of digital work. I had to resend my picture to the department I was dealing with. She scanned my passport picture without checking the resolution of the picture. I solved my problem by copying the picture from my own phone and it works much better than hers. Totally wasted my time and my money. Never come back! read more

Great place to send packages and get fingerprints done. Valentina is always very polite and professional. read more

If you're looking for the sweetest shipping and printing services in town, look no further! This spot has been my go-to for years when you I discovered it when I use to live in the area. In the last year, I recently moved and still travel all the way to this location for all of my shipping and printing needs in the city. For example, today a sweet lady working the store helped me with a packaging issue I had. I've never left having a bad experience. I highly recommend this place to anyone in the area or in the city and look forward to being a continued customer read more

DO NOT DROP OFF PACKAGES HERE. I dropped off a package with a pre-paid Fedex Express 2-day shipping label here on 12/11 and today 12/15 tracking shows it still was never picked up and according to them they have no records of it and it basically "disappeared off the face of the earth". With a 2-day express label, it should have been delivered by now. They advised me to contact Fedex and I'll do that but I'm doubtful Fedex will help me since tracking never even shows a pickup scan so why would they assume liability. (Update: Fedex investigation person called me back saying they only picked up one package from this location for that day and it was not going to my destination zip and did not match the description of my package and their driver confirmed they did not generate another label for another package either so not an issue with my label... this package simply did not get picked up) So basically best case scenario, they lost it before Fedex came to pick up. Worst case scenario, someone stole my package seeing as it was a pre-paid label and I wouldn't have gotten a receipt or anything linking them to my package. Both scenarios means you should not trust this place with your package. They said some manager would contact me on 12/17/18 and if someone does and somehow fixes this for me (I'm not sure how unless they magically conjure up my missing package) I'll update this review. Until then, BEWARE of this place and go somewhere else. read more

I needed live scan fingerprinting and came here because it was cheaper than some other places. The lady was extremely rude. She was rushing me and getting very frustrated when I didn't do it right. I have arthritis in my hands and some fingers don't extend well and I told her this. She still got frustrated and even let out a sigh. I would rather have paid $10-15 more and gone somewhere else. Will never come here again. read more

Nice local family owned business that has a variety of services! Was able to get my Livescan completed here as well as take passport photos. Make sure you check in to Yelp for $2 off your passport photo ($13 total). Their Livescan rolling fee is $25 (this varies by location and is fairly cheap) + any other processing fees of your application. Both times I've came I've been greeted with nice customer service, I'd definitely come be back! read more

I had to pick up a UPS package her around 5:30 and was less than impressed with the speed of the employee. I understand this is a small business, and there was only one guy working and the line was maybe 3-4 people deep. But even though he could see that everyone was growing impatient, he still worked very slowly making a lot of small talk and flirting with the current customer and her 10 packages. He was also a bit rude or came off as such to the couple in front of me who were wondering why the yelp coupon is not accepted. He explained that he could not get into Yelp to change it himself (?), and that they could not use the discount. *SO IF YOU WANT TO USE THE YELP CHECK IN, IT WONT WORK AND THE PRICING HAS INCREASED* Finally he asked what everyone was here for, let me get my package and I was off. I would not go back here again unless I have NO other choice. read more

Best service, ever!! Even the post office and UPS are never this helpful! We need more useful businesses like this one! Definitely coming here for more of my services!! Thank you!! read more

was try did money gram . Was try send money to my family in Mexico. Worse customer service from Alex! Hi is owner! Was try complain to manager by he owner. Russian super rude!!! Don't no business with... read more

One stop shop to renew my passport. I got my picture taken here. The renewal form was filled out here. The staff double checked my form. They don't take credit card for the renewal but you can pay cash (plenty of atm machines around). I received my new passport in 4 weeks. Friendly service! read more

Great quick and easy service, skip the lines at USPS and UPS. Easy drop off point for packages.

Straightforward. Old-fashioned copy machine where you pay the person at the desk instead of the machine having a credit card reader. Not yet set up for Live Scan services - they're waiting to be approved or receive equipment or something. Back to the FiDi I go! Polite, patient, and honest service. Expect to see neighborhood folks hanging out chatting in Russian with the worker(s). read more

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The worst customer service ever! The woman that they have working as the notary in the gray glasses was the rudest person I think I have come in contact with in a very long time. She had no time said please or think you was very demeaning and rude and I felt like I was inconveniencing her by giving her my business. I will never go back to this establishment ever again. read more

My best experience ever having passport photos taken: 1. I work til 5 so I was able to go after work 2. Service is AWESOME. The woman behind the counter was super nice and helpful 3. There's a coupon if you check in on yelp so it's decently priced! 4. Quick and convenient with street parking options Love it. Highly recommended read more

Don't come here. these guys are rude and very uneven tempered, go to the UPS store. I will never return here-

Found them on DOJ website for a live scan fingerprinting services. The operator was nice and helpful. They do provide Notary public services on site as well. Convenient location. I will try them for wine shipping some time later. Totally recommend it!! read more

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If there is a 0 star, that should be my rate for this store! The woman worked here with glasses was sooo RUDE!!!!!!!!! I told her I need to scan and email the document to my phone. Then I also need to email them some other documents to print. She just didn't understand what I need and kept saying that why I don't just make copies in a really inpatient manner. When she saw me printing, she said " $1 per page" which sounded like I didn't have money to pay at all! If it was not because the scanning machine at UPS was not working, I didn't walk by and suffer this terrible customer service at this store. Will Definitely never go back again! read more

I'm a traveling nurse and paid $95 for a tiny mailbox for 3 months. After almost a month of not receiving mail, we realized that UnionPostSF put my "middle name" as my "last name". The man at the desk obtained this information from my driver license and entered it into their computer wrong. My name was not only entered wrong, it was also misspelled and my old address was entered incorrectly too. The same man at the counter today never apologized or offered to correct the issue. He made me feel like it was my fault. I canceled my mailbox and got a full refund. I'd rather deal with the Post Office than this place. Parking is not easy either. read more

Came for passport photos and used the check-in for $2off. Either the price on yelp hasn't been updated or the price varies person to person, because yelp says reg $12.99 and I was told $16. I'm not confrontational & it's not a huge deal for me. I'm expecting them to cost more as a middleman. If I wanted to save on the costs, I would use an app, have someone take my pic, and get a 4x6 printed to trim 6 selfies via CVS or Walgreens...and then walk that sh*t to the post office so as not be charged any more "exorbitant prices." My company uses this place for shipping sometimes and I find them awesome for offering an all-in-one service. And a fingerprinting service I know many of used... Admittedly we don't use them too much anymore and one time a coworker said she was definitely over-quoted shipping rates. Keeping it at 4 stars if you need somewhere quick and helpful, and don't mind knowing that's what you're paying for. If you do mind, FedEx is only 2 mins away by Chipotle and USPS half a block away. UPS...is a bit further. read more

If you have a 9-5 schedule and you need to mail something to a P.O. box - you are pretty much out of luck in SF...Fedex, UPS and others dont send parcels to P.O. boxes... USPS does send packages to P.O. boxes but its offices have 9-5 schedule as well ...WHAT do you do? The answer is simple: You go to this spot which is open until 7 pm. Irina, who was very nice and helpful, told me that they extended their hours to accommodate people like myself... In addition, one of my packages was missing a zip code - she immediately googled it and added to the recipient address...5 stars for the great service ...Thanks IRINA!!! read more

I have always had an excellent experience getting a wide variety of services: faxing, copying, sending boxes, registered/certified/return receipt mailings, notary, etc. I've lived nearby for 8+ years and this is my go-to place. My modus operandi in life is you give the attitude you get. For example, I lived in Paris as an American for 2 years and never once had a Parisian be rude to me, contrary to popular opinion that they're rude. As well, cut people a break! We all have bad days and moments. Relax. read more

Since I and moved for quite a few times during the past 10 years, I rent a mailbox with Union Post for all that time. Not only it is very convenient, to keep my mailing address permanent, but also very reliable. I am very happy I entrusted all my correspondence to a business with professional staff and great owners. I have never had a single piece of mail or a package lost with Union Post, while it happens quite often with my apartment mailboxes or even work address. Possibility to send your accumulated mail from your mailbox to anywhere in the US based on your request comes handy when you do not have chance to stop by and pick it up yourself for a while. Also, 1 stop shop for passport photos, notary services, any shipment with any carrier, qualified advice on shipping costs and timelines. Thank you for your dedicated excellent service and being there for us! read more

I read the negative reviews and was quite worried when I walked in, but the young lady with a dog there offered me some completely opposite service. Easygoing, well-mannered and helpful! Oh! And the most important part is that she is really knowledgeable on how to pack and handle a package. Our box was too tall, so she helped us cut the box down on the four corners in order to reduce the empty space inside the box. I was really surprised by how well she performed all those cutting and folding skills, and she also added extra tape onto our package. Thank you for all the help so that I won't need to worry about the condition of the package on the way to its destination!! read more