Hi, I missed the closing time by three minutes. I tried giving your store a phone call. Can you…read moreplease give me a ring back at 610-304-5877, I really need to pick up these clothes tomorrow, but you are closed thanks.

Do not waste your time! They do not clean the coats completely. Had to go back twice to get coat…read morere-cleaned and have something re-sew, because it unthreaded. The owners are very nice, but the value in money spent to the quality of work done is not worth the frustration going back and forth...

I went in for dry cleaning and to have a St. John knit suit altered. Everything was perfect upon…read morepickup! No need to go anywhere else.

My first experience here was good, good pricing, and they can get stitching done very quickly. My…read moresecond experience was not professional or positive. When I went in with 2 dresses to get buttons replaced for both of them, the girl at the front who is very young, acted sort of clueless, and said she would have to wait till the manager gets back to see if the buttons were available. Keep in mind it's freezing cold out to commute, so I was leaving my dresses there, not sure if they'd even be able to be taken care of. She said that they would text me if they did not have the buttons. I dropped those dresses off on a Wednesday, the pick up day was assigned to be Saturday. I get a text on Saturday saying that they don't have the buttons. Waiting 3 days to notify me that they did not have the buttons, not professional or considerate to the customer's time at all. It's one thing to not have the buttons in stock and not be able to check for them / see what can be done when the customer comes in, but to make them wait until the pick up day, and only text them on the official pick up day that you do not have the buttons is actually ridiculous and unprofessional. You should at least message or call the customer to make them aware soon after they came in, a day or two after is acceptable. Don't make the customer wait until the actual pick up day, as I thought I would be getting the dresses fixed. Had I known this is going to be this unprofessional, I would've dropped my dresses off elsewhere so they would've been ready for me in time. The other employees are mostly polite enough, but I don't know the name of the very young girl who works there, she was very quiet, and not knowing how to do her job. I won't be coming back here as a result of this.

I used to live right above Young's Cleaners and always trusted my items here. Kim is super sweet…read moreand prices are great. I have had three bridesmaid dresses, jeans, work dresses, and dress pants altered here. Kim also loaned me her umbrella once during a sudden downpour! Great family owned business. I have since moved to Logan Square but occasionally make trips out just to pop by Young's Cleaners with special items or tailoring.

Horrible service. Very expensive and they don't take stains out. Owners know English they act like…read morethey don't when you ask for a refund for items delayed by months and items are still dirty. Batter places around Chicago don't waste your time and money.

I am a huge procrastinator and brought in a dress I needed tailored for a wedding wayyyy too late,…read moreaka two days before the wedding. I obviously would have totally understood if Ms. Young said she couldn't do it in time (it needed quite a bit of tailoring too) but she was such a sweetheart and was able to squeeze me in and get the dress tailored overnight. I know she didn't have to do that and I am sure many other tailors in the area would have turned me away. It was a weird dress and needed some odd alterations but she made it fit perfectly. She is an absolute angel gem. She also has candy (game changer), dog treats, and an ATM in the shop to pull out cash. Sweetest lady don't go anywhere else!!!

They were late and completely overcharged me tries charging $105 for a simple hem on a bridesmaid…read moredress

I went there for alterations on the hem of my jeans. The owner was honest and did not try to…read moreupsell me which I appreciated. I thought I needed the original hem put on and he assured me that a regular hem would look perfect. It did and does!

Good service at a fair price. Owns mistakes if something goes wrong - hard to find these daysread more

Fantastic service. Quick and easy measuring for taking in my tux. Great value too! I was an idiot…read moreand forgot to pick up my clothes the day before I was headed out of town, and they still generously came in (after they closed!) and let me pick it up. Obviously I don't expect this every time and they 100% didn't have to go out of their way to do this, but it was so kind and even when I offered extra compensation, they turned it down. 10/10 would recommend for amazing service and great price!

This place doesn't want business. The lady attending the front is always making excuses for why she…read morecan't fix this or that. For example, I dropped off a pillow that the zipper needed fixing and the guy said no problem, they'll fix it. And they did! When I came with another pillow (the same design, just its twin with the same problem), the lady said it was impossible to fix. When I said that she already fixed the twin pillow, that's when she finally accepted it. Now when I'm asking to her do some alterations on three shirts, she said she "wasn't professional enough" to accept them. She gives explanations like "too hard" or "too much work" and I'm left feeling like she just doesn't want my business. It's unfortunate since she is my neighborhood cleaners and tailor.

Very nice and pretty good job with tailoring…read more However, I had an issue with the operators. They are very nice people, but I think the language barrier is an issue. I took in a BRAND NEW pair of khakis to get hemmed. I got them back and put them on the next day and my wife noticed there was black grease near one of the back belt loops. I took it back and they were "gracious" enough to charge me $4.75 for the dry cleaning. I don't think we'll be going back.

Avoid, avoid, avoid!!! This is the absolute worst cleaners I have ever used. I would give 0 stars…read moreif I could. I just moved by them and thought I would try them for dry cleaning, shirts laundered/pressed and 2 oriental rugs. I should have heeded my GF's warning based upon her previous experience with them where they lost her clothing and didn't seem to really care, including arguing with her that she hadn't even brought it there. Yes, they ended up finding it, but no apology, no customer service, nothing. I don't think the lady that owns it really cares. Back to my experience... The owner (Suh) absolutely lied to me when I was talking to her about having the two oriental wool rugs cleaned. She first told me she sends them out to a local source who professionally cleans them through a machine specifically for this purpose. When I got the rugs back, they obviously were't cleaned this way. It appeared that just the surface was cleaned because there was a ton of dirt that came out of them when we unrolled it to check them after picking them up. When I discussed the cleaning method again, she said they don't clean it using the machine method. Wow, just wow. I couldn't believe it. What was worse was her attitude. No, wait...what was worse was the fact that they ruined one of the rugs that cost me about $2K. It appeared that it sat rolled up in some kind of water/liquid while they had it because the backing of that rug was severely stained when she gave it back to me. She took them back to try to clean them and get the stains out of the backing but gave them back to me again in the exact same condition. When I brought them back again, she just didn't care. I don't think I've ever had an experience with someone who is in a service business who just didn't care. Then she tried to tell me that I initially brought the rug in to her already stained. I again showed her the time/date stamped photos I took of the rugs (front and back) on the day I initially brought them into her...no stains in the photos. She just kept insisting that I did this. Kind of like when she lost my GF's clothes, Suh kept insisting that they were never brought there. Crazy, right? So, I'm out the $$ for the cleaning and I have a ruined $2K rug. Nice. That's not all... When I picked up a batch of shirts a couple of days later, the press had broken a couple of the top buttons on a couple of shirts and the front white shirt (in the bunch) had black smudge spots on it from the press or something. I couldn't believe they would try to give shirts back this way. Yup, you guessed it...according to Su, it was my fault and I brought the shirts in that way. Avoid, avoid, avoid. There are a ton of cleaners in the area, including several with great yelp reviews. Try those...seems I've found a good one and it is not Chicago's Cleaners. We've since talked to other people in the neighborhood about our experiences with Chicago's Cleaners and found out there are quite a number of others that have had bad experiences also. Avoid!

There's a reason why every time I try another cleaning service (including ones that pick up from…read moreand drop off to you home), I always come back to this mom & pop store. The couple are lovely and so friendly. They're always professional and helpful. But what matters most is that they go out of their way to help you. On a recent Sat, I called them to find out what time they close - the owner told me they close at 5pm. It was already 5:06pm - she could sense my disappointment so she asked me how far away I was and when I told her my location, she said to come over, she'll stay open until I got there, which she did! How amazing is that?! I was so grateful, I had a car that afternoon (which I don't usually have access to) and a small and rare window away from work and parenthood to get errands done. Any big/corporate business would've stuck to the official closing time, but not these guys. Highly recommend them!

This is the worst run establishment. The workers are mean and don't know what customer service is…read more I brought my bridesmaid dress to them for a simple hem. It cost $70 and when it was returned to me there was a stain right in the middle of the dress. I took it back to them to fix it.... which they were going to MAKE ME PAY FOR THE STAIN REMOVAL, give me no discount on the hem job which created this disaster, and said it wouldn't be done in time for my sister's wedding. Don't bring anything you care about here it will likely be ruined.