We had lobster dinner at Ugly Mug. It was ok, service was good but place is not very comfortable and not very clean either, which was surprising as most places in Cape May are pretty well maintained. read more

Ugly Mug - Beer, Wine & Spirits Near Me - Cape May, New Jersey

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This is a really bad restaurant, the food is very bad and everything is cold. If this place wasn't on washington street it would be closed and it should be. read more

Went for a late dinner on a Saturday night. Inside was just getting started with live music & bar was too busy so chose to sit at an outside table as the weather was perfect. Fast service. Had the Caesar salad with chicken. Huge portion. Decent Caesar with 1/2 lb of chicken. Chicken was cooked well, did not seem pre-made which I appreciate.. read more

Ugly Mug - Caesar salad with chicken. - Beer, Wine & Spirits Near Me - Cape May, New Jersey

Not going to lie the food was not the best. Portions are decent and so is service but for the price the food is really not that great. We had nachos and a sandwich both came deconstructed and we're pretty mid overall. I wouldn't bring guests here and I don't think I will be returning either. It has nice outdoor seating and the drinks are good, very expensive but good. we won't be back. read more

Haven't been here in a couple years but man has this place fallen! We stopped by for a quick bite at a not so busy time of year. It took a bit to get service but our server was a tad on the b'tc'y side. We ordered nachos but what came out was a plate tortilla chips, beans and beef (that tasted awful) with a ton of cheese on it. on the side was a plate of some shredded lettuce, a smatter of diced tomatoes, a tiny container of guacamole, a mass produced container of sour cream, sliced peppers, olives, annnd a jalapeño. Sweet Lady of Guadalupe, save us from this disturbing mess! Also, cheesesteak egg rolls should have onions in them and served with a sriracha ketchup on the side, not an over fried steak and cooper sharp with a heavy white cheddar on the side. Whoever is managing or newly owns this Cape May staple needs to change some things, fast. Bah! read more

Frozen food - do not recommend. Service was okay. Ambiance was good. I was so disappointed by this place. Everything on the menu sounded so good. I got the chipotle chicken panini. First off only thing that was good was my diet and the bread itself. The chicken is frozen chicken strips, so bland no flavor. I had to salt and Pepper myself. No taste of chipotle what's so ever in this entire meal. The guacamole is obviously from a supermarket along with the sour cream. I'm very surprised a restaurant would have the audacity to serve food like this. read more

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Our order took long to come out from kitchen and when we did get it, it was cold. What caused the holdup? It wasn't crowded ... wouldn't have been so disappointing to wait if the food was piping hot. Thankfully, it was a beautiful day and our table was outside. read more

Ugly Mug - Picture of the restaurant from outside. - Beer, Wine & Spirits Near Me - Cape May, New Jersey

Everything was great except the lobster it was overcooked. Nice service and there's in door and outdoor dining. Once we ate inside and once outside liked having that choice! read more

Food was great. Lobster was a great deal and a good portion. My issue is with service. Service was bad. The server Tina was so rude and didn't care about our table. Had to flag down three different people to get a refill. One busser didn't speak English, one host said she would but forgot and another server said I'll grab your server. I told the server and she was like oh... my friend asked for a coke refill and tina rolled her eyes at us. She is what is going to make us go somewhere else. It's a shame because my family and friends have been going here for over thirty years but we are done. We can go plenty elsewhere in cape May. read more

Ugly Mug - Beer, Wine & Spirits Near Me - Cape May, New Jersey

Terrible service and management when we were there. After making a mistake with my husband's order, more than once at the same meal, they refused to make it right. They never apologized or seemed to care. Would not and have not gone back since. read more

Service was great, beer was cold, but the food left much to be desired. The pretzel was loaded with tons of salt and the cheese dip tasted like it came out of a can. The cheesesteak eggrolls taste like something you get at the grocery store for your 10 year old kid to microwave when you aren't home so they don't burn your house down. We won't be back. read more

Mocktails were excellent and the food was fantastic. Service was quick and helpful and the restaurant was well organized and friendly.

Haven't been here in ages and was back in town so swung by as it used to be a favorite. Must be under new ownership. Very rude service from host to wait staff. Won't be stopping again. read more

Great lobster portion and taste, Cole slaw good and fries standard. Ac, outside & inside option as well. Had a bathroom as well! read more

Ugly Mug - Lobster roll came with a generous portion, Cole slaw was good and fries were well delicious. - Beer, Wine & Spirits Near Me - Cape May, New Jersey

I hasn't been here in ages so on my last day of vacation we decided to come here for lunch. I got the fish and chips and my boyfriend enjoyed the shrimp salad on a roll. The fries were really good too! Everything was fresh and the staff was friendly. It was a good lunch! read more

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The drinks could be better. The Margherita pizza was reheated and not fresh at all and not heated long enough because the mozzarella on the pizza was hard and not melted like a fresh pizza would look like read more

So first time, so good! Just the fun history here. Look up when you walk in. The mugs hanging from the ceiling, ask about them, they will give you a sheet to give you the time frame of the nostalgia. The food was great. I had the French Dip and my husband had the Hot Roast Beef Sandwich! Tons of seafood on the menu. The bartender was super nice. A must , must try when you are in Cape May! read more

Ugly Mug - The Bar - Beer, Wine & Spirits Near Me - Cape May, New Jersey

We have absolutely loved this place in the past. Presently, it has gone down tremendously. If it says family friendly it is not. Asking us to wait outside in 23 degree weather. Very unfriendly staff. I understand the space and what it's meant for. But this is a family friendly place. Very disappointed again. Would not recommend. read more

We were served here and had a great time. Accidentally forgot to close out our tab upon closing hours. We returned within less than 10 minutes to pick up the tab and we were informed that tipping was no longer an option on our card within the system. We checked our pockets for cash because we felt bad and apologized for not having any, but bartending staff began to make rude remarks and acted with extreme unprofessionalism, even after trying to make amends. It's a shame because we had fun and the service was great, but we didn't expect their hostility over a simple mistake. read more

Usually, I have a great time at the Ugly Mug. The waitstaff is usually always friendly. The food and drinks are usually always on point. And the historical pictures of the foam-blowing contest--or whatever it's called--always make me smile. Not this time. We arrived and were greeted with an abrupt "how many?" I said "two" and was told there would be a twenty-minute wait. We returned in fifteen to twenty minutes, and the woman with whom we interacted before was gone. Instead, we were met by a gruff busboy with a rag stuffed in his pants. Before we had a chance to say anything, someone sat a party of one who had just walked in at a booth. The busboy asked what we wanted, and I told him that we wanted to check to see if our table was ready yet. He said that it would be a twenty minute wait, and I told him we already gave our name and had been waiting for twenty minutes. He went to seat us at a table in a room with no ambience that was overcrowded with other diners in close proximity rather than the main bar area in which I usually sit. I asked if there were any booths in the other room available, and he said that we would have to wait for twenty minutes. I told him that he sat the party of one before us, someone who had just walked in, and that we had already waited for twenty minutes, and he shrugged and said a lackluster "sorry." Unfortunately, the bad service did not end there. We ordered two cocktails, which we've had before here, and our waitress came back and said they were out of them. So, we asked if they could do two hot toddies instead, with no tea. She said they could, but the waitress looked incredibly flustered, so I told her that it's just hot water, whiskey, lemon, and honey. The drinks came out, and they were disgusting. They were dark brown, and believe it or not, they were actually served with a plastic packet of honey like you would get at a cheap diner. We each took one sip after adding the honey, which we had to stir with knives, and we sent them back, repulsed. After this, we were treated incredibly coldly, there was no apology given, and we were never checked on throughout our entire meal. Our waitress, if you can call her that, was named Allie. I'd like to give the Ugly Mug another chance, as I have several special memories there, but this experience put a horrible taste in my mouth. Literally. read more

Ugly Mug - Bub enjoying his hot buttered knocker... from the previous time that was actually great! - Beer, Wine & Spirits Near Me - Cape May, New Jersey

This place was just ok. I heard a good amount about it before visiting so maybe I thought it would be a bit better. Wings were solid! Avoid the pizza Chili was pretty good Philly cheesesteak was decent We were off to the room on the left and it was freezing due to the draft which sucks in December. Overall probably a good dive bar. You just have to know what to order and what not to take a risk on. read more

We placed a take-out order so I can't speak to the atmosphere but our experience with the Ugly Mug was great. The woman who took our order on the phone was very helpful and thorough. The food was prepared within 20 minutes. We asked for extra sauce for and they actually listened. Lastly, the food was delicious - we got crab fries (which had large chunks of crab) bbq & sweet tai wings, crispy green beans, the clam chowder (some of the best I've ever had), chicken fingers and a turkey club - There were absolutely no leftovers. read more

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A must if you are visiting Cape May. They have great, fresh seafood and the best lobster rolls. read more

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Decent food, but it is definitely a little bit tight in the restaurant itself. Pricing is not bad and we had a good meal.

This place has been around forever. You used to be able to pay for a mug with your name to put on the wall, but they eventually ran out of space, so the only way to get a mug mounted with your name is to win their annual beer foam blowing contest. Otherwise, service is great and attentive, without rushing you. The food is great bar food, and the beer choices are excellent. Groups are fine here and they get busy on seasonal weekends and holidays. read more

My wife and I had lunch at the Ugly Mug, Cape May, NJ on 07/08/25. This place is expensive for the lack of quality. The food sucks with the absolutely worst lobster roll I have ever eaten (keep in mind this is a seafood town). My wife had the cheesesteak sandwich which she said was not good and actually looked worse from my vantage point. The server was adequate, no more. Recommendation: AVOID THIS PLACE. read more

Kathy gave us beautiful service, and she recommended the crab cake that was delicious

The Ugly Mug is a must stop while in Cape May. Every summer we do a ladies shopping day in Cape May and the lunch or dinner destination is always the Ugly Mug. The place is pretty big with plenty of outdoor seating. Our group of 8-10 is always able to get a table within minutes, which is always a huge surprise to us. They don't take reservations, so we usually send someone over to check on the wait time for a table. When we were there this week on a Monday evening, there was not wait at all and we were seated inside immediately. Our server was super friendly, took her time taking all of our orders and making sure she had everything right. I ordered the Lobster Roll with a Mug Crush to drink. Oh boy was that cocktail delicious and strong! The lobster roll came out absolutely overflowing with perfectly cooked lobster. I used the side of melted butter and doused that perfect roll in it. YUM! I love that they aren't skimpy with the portions. The side of fries and coleslaw are great too, seriously some of my favorite coleslaw ever - it's vinegar based as opposed to mayo based which is my preference. Why is this review 4 stars instead of 5? The entrees came out at different times, and one of us was left with no meal for a bit longer than everyone else. Ugly Mug is a glorified bar that has the added bonus of delicious food options. It's not a fancy, fine-dining establishment by any means. Give it a shot and you could become a regular with a mug hanging on the wall! We love that they honor their regulars past and present by keeping their mugs up. If you notice a mug facing a different direction, that is most likely a customer that is no longer with us. Such a beautiful tradition! read more

Im a regular.. local. Been coming here my whole life and im 60. We stop in usually when we open our house in the spring, in early April, were usually exhausted, hungry and thirsty - we looked forward to going to the Mug to start off our season. We got there after the evening rush.. there were still plenty of tables - the crowds were dying down. We were prepared to spend some time here.. having drinks and eating.. i was prepared to drop several hundred bucks here.. per usual. The waitress was immediately trying to talk to us about food and we indicated that we had just got into town and were tired from working and wanted to start off with drinks - she seemed to have an issue with that. She brought us a round of drinks and when we finished she came over again to pester us about ordering food - we tried to explain again.. we were going to order food - just not yet. She got very terse with us and began to bark, that it was a restaurant! and we were sitting at a table! - that if we were going to continue to stay there we MUST order food. Honestly we were put off by this. It was 630 in early April.. there were no crowds - the evening was winding down - we wanted to realx, enjoy music.. take our time.. order food when we were ready - we were there to unwind like we have hundreds of times before. We got our check and left. I dont think anyone cares. I don't know why im even writing this.. i don't think anyone cares anymore. The Ugly Mug was a part of my life, ive been coming here since i was a kid - i bring my friends here for the cheap lobster specials .. the great music and drinks Its changed. I wanted to get angry and complain to someone about it because i felt like we deserved better. I tried to find someone to talk to about our unfortunate evening but couldn't find anyone to care. So i guess thats it. They dont want our business - the tourist churn is really what they are after... I get it I threw away my Ugly Mug t-shirts and an said my goodbyes. I would rather remember it as the place that was close to my heart - than suffer the indignities of fighting with staff about churning over tables I guess we go to Delaney's now, maybe in time we grow to love it there as much as we did the Mug. Turn your mug out to sea.. your done read more

We found this place on a whim when looking for a place to eat in Cape May! It is located right in the middle of the Washington Street Mall and you can't beat the view of the beautiful streets. We got there a little before noon and it was already half packed outside. It was a beautiful day so happy that we snagged a table! Staff were good, but it took a little while to get the waitresses' attention as they were often talking by the front, so they would be in view, but just could not grab their attention for a few minutes. We would pass on the chicken sandwich, but the lobster roll was DELICIOUS! It was such an unexpected surprise, the best lobster rolls I have had were in Maine and don't find many in this area which taste good. The price was fair for a lobster roll and had a good amount of lobster meat. It was perfectly paired with the butter and lemon. My husband is not a big fan of lobster rolls, but kept trying to steal more of mine. We will definitely both get this next time we're in the area! read more

Roast pork sandwich was really tasteless. Fries tasted like the grease needed to be changed. Service good. Beers good. I'm 70. Been drinking here since I was 17. Love the place. Love the ambiance. It's just the food should be a little better for what they charge. read more

We come here every time we come to Cape May. This is a very reliable place to come for burgers and fish sandwiches. They are both so good. Only wish they would serve fries instead of bags of chips to go w/the burgers and sandwiches! read more

This place was really crowded but they got our party of 4 in within minutes. The service was prompt and friendly. We ordered an appetizer the fries with cheese, bacon and ranch dressing. 2 of us got the French dip sandwiches. It was thinly sliced roast on a panini type roll and came with a bag of chips, one got corned beef sandwich with coleslaw and the last lady got chicken salad w/ bacon. 1 iced tea ( tea bag and water) 5 bucks. The sodas were 5 bucks each and one got an alcoholic beverage. The bill came to about 130.00 without tip. We gave 20%. I will not knock the food or services but come on! The prices were just too high. I mean 4 sandwiches and 1 order of fries that we split? 15.00 for 3 soft drinks and I believe the small glass of the alcoholic beverage was $12. I mean people be fair. The sandwiches could have at least came with fries. We dropped just about 160.00 for a very simple lunch. read more

$11 for a beer made 5 miles away when your neighboring establishments are charging $8? Wow. I'm a local, but still won't be back.

Ok struggled between four and five stars. Went with five. This joint (said with respect) has been fun the last two times we have eaten there. Located in the heart of Cape Charles and right on the mall by the beach. Typical pub however where they are slightly better is both times we have gone late October and mid December we got the lobster dinner. First time think they had twin one pounders for 19 dollars. That was several years ago. This time a single 1 and a quarter for 25. With gas and frankly everything going up due to inflation I would opine still a good price, if not great price. Place was crowded and the waitress was hustling but still really nice. Food came out fast so staff in the back is banging too. Beer and wine as you would expect. Local and top end crafts. Did not get the wine but assuming follies suite. Having good beer is the standard now. Mugs make the joint and Cape May is among the best places to go. Holiday season by the joint is festive. Earns the five stars. read more

Ugly Mug - Ceiling of mugs, of frequent and favorite customers. - Beer, Wine & Spirits Near Me - Cape May, New Jersey

Went here for dinner after a local made a recommendation. Not great at all. I will give them credit, even though it was a busy summer night we were seated right away. Most places made our party of six wait 20-30 min. Once we were seated the waiter was friendly and helpful and the food came quick. I was not overly impressed. I had fish and chips. Fries were average and the fish seemed like it came frozen from a box. Flavor was ok but certainly not homemade. My wife had the lobster roll and it was good. Best thing we ordered. My son had the pizza and it was bad. It was basically a giant wrap covered cheese and pepperoni. Do not order that! It was nice to sit outside but they did put us at a table near the bathrooms which was also annoying. No wonder we were seated right away. Tons of places to try in Cape May, I would skip this one. read more

Food was great our server was awesome, even went back at night for so drinks they had a dj which was great good music and a good time read more

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Horrible customer service. I was quietly charged 11.00 for my onion rings instead of French fries or chips with my burger for lunch there today. When I asked to speak to a manager, I was told " he could do nothing about it that it was an upper management decision" Well my decision is not to pay 34.00 again for a burger and onion rings at your restaurant! Your loss! read more

We went here for dinner while on vacation. The restaurant was hopping but did not have slow service. Our dinner was delicious. Would recommend their crab cakes... spot on.. read more

this place had roaches in the food. it was disgusting. and the food tasted terrible as well.