Food was great but pricey. The carbonara udon took 30 minutes. Surprising since there were only 3 other customers during lunch.

We waited 2 hours in line just to try their food . Ambiance ok , staffs are friendly . I ordered chef tempura, tasted nothing special except for 2 giant shrimps. Pretty pricy for yellow tail $28/ 2 pieces and 2 pcs of toro $30. My husband ordered the Wagyu udon $49 with $2 extra if you want green onion ( really?? However they delivered it to the wrong table , they didn't inform us but just let us sit and wait for 30 mins while the people came after us finished their meal and left . We left in the middle of the meal . It's unacceptable if you messed up the order, you should have corrected it right away . Never we will return ! read more

The food was good. But the service wasn't as good as expected. We ordered our entree and the server was saying that we should order an appetizer and it was already out of our budget so we gave in and asked him what we should get. He recommended something and I even asked him to point out on the menu so I can see the price but he "couldn't" find it so we said okay. Turns out, he ordered us the MOST expensive thing with only 5 pieces... 60 dollars for 5 pieces... we were really upset that he would do that to us and recommend the most expensive thing on the menu and not tell us the price....it just feels like they only want your money, not make sure you have a good experience. We would have been happy if he didn't push an appetizer on us and not try to grab as much money from their customers. read more

As someone who lives in Japan, and was SO excited when Udon Shin was announced- I regret to say that it is absolutely not worth visiting. When we arrived at the restaurant, the hosted asked if we would mind sitting at the sushi bar. I responded that we don't drink, and we were only there for udon, so I'd prefer a table. She smiled and asked again if we'd sit at the sushi bar. I asked if that was all that was available, and she just nodded. So I said it was fine, only to be walked back on a quiet Monday evening and see that only one table was taken. I was annoyed, but my husband and I shrugged it off and prepared to order. We were so excited, and got two carbonara udons, and the wagyu sando to share. Our waiter was nice, but the two men behind the bar were another story. They each came over when we sat down to let us know that we could tell them our sushi and drink orders, and I immediately let them know we wouldn't have any so they could focus on the two other guests at the bar. They came back another three times to get our order, and make new recommendations, and I responded each time that we don't drink nor would we be getting sushi. The final time the man was quite rude, stating, "You're at the sushi bar! That's what it's for, ordering drinks and sushi! We have nothing to do tonight!". I responded in the same tone that we asked for a table, and were told that the bar was all that was available- even though that clearly wasn't the case- so he'd have to take his complaints up with the hostess. When we finally got our food, I was beyond disappointed at the portions. I have paid for high end dining experiences, but I have never left one hungry. The cost is ridiculous for how little food you're getting, especially when you compare it to the muchhhh lower price and larger portion offered at the same restaurant in Japan. My husband and I literally went to a drive through after, because both of us felt like we'd been given two appetizers. DON'T GO HERE. Daruma Ramen has excellent bowls of both ramen and udon at fair prices. If you want a high end experience, try out PYRO! read more

We ordered the carbonara, kake udon, chef's tempura, and ume daikon salad. Surprisingly, the ume daikon salad was the star of the meal. It was super refreshing, and the combination of truffle and contrasting textures made it the most memorable dish. We also really enjoyed the flavors of the carbonara. The bacon was tender, but both the tempura bacon and chef's tempura were a bit soggy and seemed to retain too much oil. The kake udon broth had a unique smoky flavor, but the noodles were fairly average and reminded me of frozen store-bought udon. I couldn't help comparing it to Raku NYC, which offers exceptional noodles at a much lower price point. Overall, there were some strong dishes, but with a minimal menu and higher price point, the execution needs to be more consistent. read more

Udon Shin is very delicious and well worth the wait! Everything tasted super fresh and the sushi was phenomenal. I've been three times already and each time has been consistent in quality and service. There is a bit of a wait because everything is made fresh in house, as to be expected. The waitstaff have always been very kind and apologetic about the long wait. The carbonara is to die for. Definitely an unforgettable visit! read more

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the service was really good! it's just the food was so.... mid. everything is rly salty and heavy if u like that then maybe it works for u. but for the price?? that's actually insane. marugame udon is light and amazing and half the price. it also took like 30 min for 2 bowls to come out and theres only 4 tables here at 3:30 pm on a wednesday. i wouldn't waste your money. also, bacon tempura? that's just odd and the bacon was basically a slice of ham. the kake udon broth was so salty i struggled drinking the rest of it. it was like straight sodium and msg. the carbonara is rly good! but i think the kake broth just ruined it for me. also i cant justify the price. but anyways love the service! glad i got to try it. read more

Udon Shin - carbonara udon - Noodles Near Me - Mesa, Arizona

My wife, my brother, and I stopped by Udon Shin to support a local business, and we're really glad we did. The build-out is beautiful, the restaurant has a great atmosphere, and you can tell a lot of thought, time, and money went into creating the experience. I think some people forget that when you dine out, you're not just paying for the food you're paying for the entire experience, from the ambiance and service to the quality of the ingredients and the work that goes into running a restaurant. Owning a restaurant in today's economy is incredibly challenging, and it's easy to underestimate what it takes to keep the doors open. Wishing AJ and the entire Udon Shin team continued success. Mesa is lucky to have passionate local restaurant owners investing in the community. We'll definitely be back. read more

We went on Friday in the middle of day a week after their grand opening, so we did not have to wait for a table. I had the Udon Carbonara, Ebi Tempura, and the Negi Toro Roll. The noodles themselves had great texture and were cooked well, but the sauce ended up not sticking to the noodles which resulted in a very plain tasting dish. The Bacon Tempura was by far the best part. The Ebi Tempura, on their socials and website, was pictured of having two pieces of tempura, but when we received it, it was only a single piece for $10. As for the Negi Toro Roll, it was 6 tiny rolls of mostly rice and seaweed and we could not taste the fatty tuna at all. These were the two disappointing parts of the meal. For the price of each dish, they were not worth it and extremely unsatisfactory. As for the service, I felt the servers were extremely unprofessional in some cases. We had about three different servers throughout our meal. At one point, I had stacked dirty dishes and moved them off to the side of the table. When the server came to drop off our Udon bowls, he made me move the dirty dishes to set down his tray, and when I tried to give him the dirty dishes, he turned around and walked away without taking the dishes. No one came around to pre-bus the tables at any point throughout the meal, and they all got very close to the table when speaking to us. For around $50 a person, at what feels like a restaurant that should be kept to a higher standard than a typical casual restaurant, I was very disappointed in the level of service we were provided. Keep in mind, this was not on opening weekend during the least busy time of the day. read more

Way too pricey for a bowl of udon. The food was decent, but the portion and overall quality didn't justify the price. There are better options nearby that offer better value for the money. read more

Ambiance was great, and the inside was very clean. The workers were also attentive and friendly. I was, however, disappointed by the food. I ordered the carbonara udon, and it took almost 20 minutes for it to arrive (our server did warn us about the wait). One look at the udon when it arrived--I can probably make the same exact thing in less than 2 minutes. Udon, egg yolk, some bacon fat, a silver of butter, grated Parmesan cheese, and green onions for garnish and that's the noodle dish right there. The "bacon" was in fact a deep fried piece of ham covered in panko. The taste of the dish itself also disappointed me. The noodles were creamy, but just okay in flavor. The "bacon" tasted exactly what it looked like: panko-fried ham. The kicker is that it costs $33. If their most popular dish costs that much and tastes so mid, I don't even want to try their other dishes. read more

People are hating too hard. 1 star? 2 stars? That's crazy. Waited about 25 mins. Got sat at the udon bar. Cool spot over looking a show kitchen. Hamachi crudo was good, but in portion and price I wouldn't order again. The tempura is the best I've had in my life & a must order. The house roll is very good. The udon carbonara is close to perfect. The Japanese cola drink is interesting. Grew on me. Will be back. read more

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The wait of 30min was completely forgotten once the food arrived. 10000/10 recommend. Order anything and it is top tier.

What a good experience. Our pinoy server Matthew was awesome!.. The owner was very friendly! Food was of A+ quality read more

Udon Shin - Noodles Near Me - Mesa, Arizona

TLDR: Not worth the price and wait. We waiting 20mins for seating for 2, 1hr for two entries and one appetizer. Portions are small and price is high, wouldn't recommend and come back read more

The food is really good, but it's not something that will blew me off. The pricing strategy is not very smart. I am not sure how often someone will be willing to pay for that price for a bowl of udon noodles. read more

People say more about the food being expensive, but for me, the food was ok. The price is not cheap, but I did not expect it to be cheap. The atmosphere was more of a problem for me. It tries to give off a high-end vibe with an Asian-inspired seating experience, but the space is just too small for that. You feel way over crowded, and it is also very hot due to the open kitchen. They needed way bigger space to give the vibe they want to. read more

WARNING!! DRASTICALLY OVERPRICED! food and ambience was great, however I don't believe it was worth $300 for three people to eat one main course each and have to share one Sando,three rolls and two nigiri piece($20- they make you buy two minimum) and one dessert. It was a nice place but I will not be going back. Seriously, chili oil for $2 when it should be free. Udon was bland and needed it. Wagyu wasn't very good in the Udon, should've gotten the shrimp or carbonara. I would've happily paid between$100-180 but $300+ RIDICULOUS SORRY read more

I've been following this place on social medial for over a year waiting for it to open because udon is one of my all time favorite foods. I finally made it in today and was so excited to experience fresh udon and try some delicious looking sushi dishes. Unfortunately, this place just really didn't meet our expectations. The food is good but not incredible, and especially for what they are charging it's over all not worth it. Not in the slightest. $120 for two people; two apps and we shared a bowl of udon... it is just wild. The biggest disappointment was the udon noodles, I was expecting it to be very different fresh compared to frozen and honestly I couldn't tell the difference. The service was great, but for what they are charging and the portion sizes you receive I would have expected more out of this place. Ambiance was also lacking, it was really loud even with only two other tables occupied. Unfortunately, I don't expect this restaurant to survive with prices and portions where they are at now. read more

Let me start with it did not disappoint! We have traveled to Japan many times and Udon Shin has that feel of being Japan. The ambiance is perfect feel. We drove from Glendale, over 40 minute drive BUT so worth it. AJ is a fantastic host and great attitude. this attitude is demonstrated by every one on his staff. Chef Rex works magic with his combination of foods and ingredients. We tried many items and they exceeded our expectations. This a must visit. we are definitely will be coming back and bringing all of our friends and family. Thank you AJ and chef Rex for a wonderful experience. See you Soon Jose y Violeta read more

Good food but it's a little gimmicky and overpriced for what you get. We ordered all the kinds of udon and a couple of apps.

Saw this place on TikTok, as I'm sure many did. But I will never come here again. The food itself was okay tasting. Nothing special. However for the prices they were charging? Not worth it in the slightest. Wife and I both got the Wagyu Hot Udon and it literally had maybe 3-4 scraps of meat for ~$44 per bowl. Had to order an extra Bacon Tempura to fill up, which was another $9 for one thin slice. I would've given it a 2/5 and called it a day, but it was the way the cooks at the bar top did that left a sour taste. One chef (?) was constantly trying to upsell us things. One in particular I saw was some rice Wagyu bowl. Looked pretty good, the chef noticed I was looking, and told me it wasn't on the menu, it was some secret item thing. I asked if it was a shareable appetizer, and he said "Yeah! You can share it for two" Awesome, I'd be down for an appetizer before my udon. Again, it tasted alright. But then, I got the bill. It was MORE EXPENSIVE than the main course udon we got! And he told us it was a shareable. Being that vague is wild. How could we have known, especially since it's not on the menu. And the cherry on top is my wife overheard them bragging about how good they've been upselling stuff that night. Just such a slimey vibe. Overall, the final bill for everything we ordered, including drinks, was around $250. I could've gone to a chophouse and gotten nice filets with quality sides for that same price. Udon is not some luxury food worthy of charging that much. Save your money and get something worth the value. read more

Finally someone gets it right in Arizona! So many incredible dishes. I suggest trying one of everything on this menu. Everything about this experience was 10/10. The staff is kind and engaging. After traveling to Japan I have been spoiled/ ruined and this feels like an authentic vacation in the desert. read more

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Food, service and atmosphere was immaculate. Everything was amazing and the food quality was why we would come here over and over again. We met Aj and was just amazing and a pleasure to talk about the concept of Udon Shin. I recommend every time! read more

Hi! I went with my wife for dinner and we had I can't remember the udon name but it was so delicious! I love the service there I think that highlighted our night. Matthew was our server he was super sweet. read more

This place is AMAZING! The wait time was not even long, but it's a very fast wait time for how authentic the food taste and the experience you come in for. The food felt extremely fresh and right out the kitchen without sitting there for a bit before being served to you. The waiters and waitresses were soooo nice and the mangers really made it feel special with how the food was delivered. The ambiance of the restaurant was simple with an elegant taste in decor and the music was at a perfect volume. Overall, will be back again and inviting others. read more

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As someone who has worked in the restaurant industry for over a decade from casual to now note worthy fine dining environments here in Arizona I want to begin by stating this place was a joy! I attended with others who also work in the industry and they agreed. It is very rare to find a true scratch kitchen in AZ. The crudo was clean, fresh, and delicious. The shin house roll rich and flavorful. The udon was bouncy, tender, authentic, and as my lady put it "cozy" The flavors, texture, and technique were genuine and on point. Paul's service, knowledge, and Sake recommendations were spot on. Looking forward to when we return. read more

We stood in line for four hours on opening day. It was extremely disorganized but I gave them a pass given it was their first day. However, people were getting water and service after we were sat even when they were behind us in line. After we were sat, it took about 20 minutes to get water and that was only after we flagged down a different waiter. We ordered another 20 minutes after that, again after flagging down a different waiter. We both got the carbonara and it was pretty bland, nothing special. We ended up both having stomach aches after our meal. Also, we had no idea we'd be charged for water. It felt a bit deceptive, especially since water was $9 a person! There was no mention of tap water when we sat down and after waiting outside in the heat, it felt a little unfair. We sat at the counter where we could watch them make udon noodles so that was cool. However, we did watch the chef make a mistake on our cucumber roll and then laugh with another chef and wipe the cucumber off with a rag he had on the counter. The same rag we watched him wipe his cutting board down with after cutting raw fish and shellfish on. Safe to say, we didn't eat the sad $10 cucumber role that was only 5 small pieces. The waiter had sold us on the roll too as something to eat while we waited on the noodles as he said there would be a wait. Too bad the cucumber roll came out after the noodles. We also ordered the dessert Sando when we placed our order, since it was so hard to flag him down in the first place. He said sure and it would come after the noodles. We waited to see if it would come after and instead the waiter came over and asked if we wanted desert. To which we reminded him that we ordered. By now, almost 2 hours passed. He said it would be right out. We waited another 20 minutes and eventually gave up and flagged our waiter down for the bill when he asked if we were waiting on. To which again we said the dessert was still missing and just told him to forget it and let us pay and leave. The manager did apologize when we mentioned the cucumber roll incident and didn't charge us. It was concerning overall with the food handling safety we witnessed throughout our meal. We did end up getting some upset stomachs after the meal as well. Honestly, I hope they can figure out the timing for meals and their wait staff can improve since they are so new. However the prices were wild. We had two waters and two carbonaras and our bill was $100 not including a tip. It was quite the sticker shock. The food itself was underwhelming and bland. It's really unfortunate and a waste time of time to have waited for this service and food. read more

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Noodles were good. A5 Bukkake was amazing. Took 5 waiters to serve it for some reason

There is soo much to say, and positively! Flavor profile of everything we tried was well balanced and left me wanting more! We had the Chef's tempura, Ume daikon salad, hamachi crudo, toro taku, A5 Wagu Kamatama, and Carbonara. In all honestly, I didn't really like the texture and thickness of Udon noodles or flavor of Wagu beef until I ate here, and now Udon shin will be my go to. As a person with a gluten sensitivity, where I seldom eat gluten and deal with the stomach upset, I was pleasantly surprised that I was able to digest the udon and tempura without any problems, and then I learned that the flour and all the ingredients, including the A5 Wagu beef, are shipped in from Japan, which is amazing because we all know how adulterated US food can be. The staff and atmosphere were both inviting. :) We'll absolutely be back to enjoy Udon shin again! Side note: Of course the line is going to be long right now, it's opening weekend for a viral Japanese restaurant. Common sense says, if you don't like waiting in long lines for food, don't go right now because it will taint your experience read more

Everything was absolutely delish. Would definitely come back! Everything was perfect. Not sure why people are complaining!

Amazing food,service, ambiance, I loved the concept and the service from the waiters and staff.

If you're expecting the Udon Shin from Tokyo, DO NOT come here. I didn't have to wait in line and just walked right on in and this still was such a terrible experience. For starters, the restaurant only has 4 types of udon and two of them are over the price of $40. How is 80% of the menu not udon? Additionally, the quality of the meal did not compare whatsoever to the original location. I agree with one of the reviews below where they hired staff that seem very under experienced. He stated the $49 bowl of udon would take 30 minutes to make. So we wait and then he arrives with two of the $44 bowls, admitting he input the order wrong. If we wanted our actual order, it would take another 30 minutes so we decided to take our loss. On top of that, they refused to comp us despite admitting to getting our order wrong. Just terrible service. Marugame is much better for more than half the price. Definitely a huge money grab and I feel terrible for people that had to wait in line for this. read more

Let me first start off by saying the entire staff was super friendly and the service was great. Now as far as the food I personally think it's overly price. 2 pieces of nigiri cost $18. Bowl of udon noodles with 4 thinly slice of Wagyu cost $44, small portions, my son had to get Whataburger after. Total cost for two people was $130 for 2 pieces of nigiri and 2 bowls of small portion noodles. read more

Finally got a chance to try Udon Shin and it did not disappoint. I went with the whole family and they all loved it. We ordered the Carbonara and the kids had Kake Udon which were both fantastic. We also ordered the Hamachi Crudo which is the best dish I've ever had. Worth the price for all the first class ingredients!!! We'll definitely be coming back. read more

This was incredible. Experience was fantastic. Every ingredient is imported from Japan. Get the wagyu burger!

Waited 1 1/2 hours for our food. Our food came separately and I felt bad eating while my husband food was still waiting. Not only that but server gave us the wrong order midway through after a long wait. Server was very nice but insisted on us ordering desserts while we wait but who eats desserts before a meal? Anyway Menu is ridiculously priced and confusing to order. Nigiri price is strangely placed on the menu but you have to order two so why not just put the price of two on the menu instead of us being confused by it. Very disappointed drove 1 hour for this dining experience and probably won't come back. read more

One of a kind. Well worth the one-hour wait...might have been worth a 6-hour drive! We loved the A5 wagyu, the tempura prawn, and the Age Cream cake. The Iyoshi cola is interesting-full of ginger and fruit flavors. read more

I tried this place today and got so shock ed. it is a ripoff place to me. the food is way high compared the quality and quantity. a bowel of noodle cost under one buck, but they charge you more than $40 to $50. read more

Crazy prices, poor service. Even with wagyu and shrimp tempura, a bowl of Udon should not be charged $49.