This should not take very long because I waited for a table longer than it took to leave after receiving my meal. If a place with "Burger" in their name cannot properly cook a medium-well hamburger, there is something terribly wrong. I had high hopes when I found a burger place that serves grass-fed beef and it happened to be just down the street from where I was staying. The place was packed on a Friday night a bit after 6pm, another positive sign. Oh boy, was I in for a treat ... NOT! When I saw that they had a house margarita for $5, I was even more enthused, but wait, things went downhill quickly after drinking about half of my margarita, which was pretty good by the way. I ordered a 1/2 pound Angus beef burger, medium-well, with sharp cheddar, lettuce, tomato, pickle, and herb mayo on a brioche bun ($9.95), adding bacon, sauteed onions, and avocado ($1 each). Fries do not come with their sandwiches or burgers, so I thought I would try a side of their Skinny Fries ($2.99) as well. When my burger arrived, I was quite impressed, it looked delicious. The brioche bun was perfectly toasted, the burger patty thick, and the contents I ordered piled so high that I was wondering how I would shove it into my piehole. The first bite was pretty good, the burger was a little more pink on the edges than I expected for a medium-well burger, but I thought "what the hell" and took another couple bites. As I got closer to the center it was obvious that this burger was much closer to medium-rare or rare than medium-well, it was nearly raw in the middle. My stomach turned because there is a reason they put warnings on menus: "WARNING: Eating uncooked or undercooked beef can be hazardous to your health!". I do not give a shit what Gordon Ramsey says, I do not eat uncooked or undercooked beef, not until tonight at least. The poor waitress came back and asked me how my meal was and when I showed her my uncooked/undercooked burger, she apologized profusely. She asked me if she could take it back and cook it longer, meaning "nuke-it", or if I wanted something else, but my this time I had lost my appetite and asked for the bill. The manager also came by to apologize and took the burger and fries ($15.94) off my bill, but they lost a customer by letting me walk out the door without so much as comping my margarita or offering me a free or 50% off meal the next time I came in. I NEVER tell establishments when I visit that I am a food and travel writer with a popular website (80,000+ visitors a year) in addition to being Yelp GOLD Elite for 6 years running and a Zomato "Verified" Connoisseur. I, obviously, also have never accepted a single gratuity in exchange for a meal, hotel, play, or anything else I write reviews about because they have no idea who I am until I leave my card after paying the bill. If a place offers a free dessert, drink, or anything else because I am dissatisfied with my experience, I am more than happy to accept it because that is what good business owners and managers do, make amends to unhappy customers in hope that they will return again. OK, this has gotten much longer than expected, so I shall stop here. I also shall not return to Tru Burger and you might consider doing the same. CombatCritic Gives Tru Burger 2 Bombs Out Of 10 ... Only Because The $5 Margarita Was Pretty Good And The Service Decent ... More Bombs Are Better! read more

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Loved this place! Best grass fed burger I've ever had. The food and service was amazing!

OK, but not a place I'd return to. I got the Friday fish fry. The beer batter tasted like it had NO salt in it. Plus it was really thick - too much! My companion got a buffalo chicken sandwich. Again, OK, but not special. The order seemed to take a long time, considering it was mid afternoon and there were only six other customers in the place. The coleslaw was nice and fresh-tasting. read more

Great happy hour specials for food and drinks. Patio seating as well as indoor. Quick service and good quality food.

Overpriced for what you get. You can get just as good of a burger at Chili's. Yes I said it. :)

6-17-19 Came back for the third and final review. This one will be brief - this is our new Anthem spot! It takes us a lot to put restaurants into this spot. BobbyQ's off Dunlap is up there in this tier. We love this place! The service, the food, and the reliability! Every single time has been great. This time I got the Green Chili Queso Burger, my wife the Mediterranean burger with chicken breast and little Kate the kids cheeseburger standby. My only complaint was running out of room in my stomach for more food!! We're *very* happy with Tru-Burger and wish them the greatest success. We'll be back at least once a month. Cheers! PS -Megan is the best sundae maker in Anthem! ******************** Well.... we came back for desert!! We had peaches and ice creams and cookies! Read more for the details ... ... so in less than 3 days we decided to come back to this hidden gem and give it the reverse restaurant test we always give places and that is 'giving a restaurant 3 chances to prove their worth'. In this case we were going to give it 3 chances to fail or come up with just one bad experience. I know... I know... it seems harsh or looking for failure but trust us when we say we didn't think it would fail. We came on memorial holiday Monday and had an amazing server who's nickname was 'peaches' treat us to the next best experience this place had to offer. Our daughter, Kaitlynn, was being a typical terror (I say that in the gentlest form of course) and dropping crayons left and right under the table and asking for desert long before we had our appetizer. Speaking of which we started off with the blue cheese buffalo chips and ... uhmmm... I devoured them all. Yes. All of them. It was that good! Next up was crazytown. The wheels came off the train and the adults in the room were acting like kids. By that I mean we chose entrees and meals and drinks that were destined to take us down regret alley and compunction corner. I took the California burger with onion rings (because uhmm... why not add onion rings to an already filling and perfectly fine burger?). My wife chose a full steak and salad entree and our little one had the same kids cheeseburger meal. For drinks we had the old-fashioned (because maybe it was a fluke it was so good! -no, it wasn't ... it was that good) and some wine I forgot that turned out to be really good. Apple juice for the little one. The meal was amazing!! No, really. We tried to find something wrong and there wasn't and rbis time for desert we had the baked cookie with ice cream on it. Desiree the manager came out again and recognized us at the same time we recognized her and over tasty desert bites we talked about the earlier review and how appreciative she was (even though we weren't looking for acceptance or she knew we were about to write a follow-up). The waitress Peaches came back with the check and made sure we were taken care of and after paying made our way out by wheelbarrow - we were stuffed! So, round 2 of 3 and we were extremely pleased of the back to back service and food this place offered. Sometime in the next month we'll be back and give it the final whirl of our review process and if it passes, which I'm sure it will, then we'll be fixtures to the place like pieces of art hanging on the wall. We already love the food, drinks, service and locale... why not just accept it and love that Anthem has a staple restaurant to goto whenever you want an amazing burger, drink, or fun atmosphere? It's about time ... and it couldn't have happened to a better place. Tru Burger for read more

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The food was delicious and was brought quickly and perfectly cooked. Davin was the best server! She was attentive and on point! I will definitely be going back for the food and the service! read more

The best burgers in town. Hands down. Great for takeout. Always medium, never over cooked. Add skinny fries.

I love this place! Whenever I'm in Anthem I ask my Daughter if we can meet there. I love that there is a burger portion for everyone. Service is good, food is good and it's always clean. read more

Tru Burger - Burgers Near Me - Anthem, Arizona

LOVE this place! The only reason I don't go more often is because they moved away from my area. I am absolutely crazy about the Bistro Burger. It has goat cheese, caramelized onions, basalmic... just amazing! In fact, I keep saying I will try something different there, and I never get around to it because I love that burger so much! They have lots of ways to customize your burger, between types of meats, bun options and cheeses. The staff there is always welcoming and friendly, and it's just overall a great place!! read more

The mask mandate was lifted in Arizona but I appreciated that the staff is still wearing masks and a sign is posted on the door asking that patrons to also do the same. My daughter attends one of very few public schools open FULL TIME in our area but if she so much as sniffles or sneezes, she will be sent home until you can provide a negative covid test. So, we are still being cautious so she can attend school without issue but enjoying all the indoor dining options while visiting the area. My daughter and I came in for lunch on Monday and enjoyed the following: Buffalo wings - my daugther loves wings but she doesn't like it with any sauce. They were kind enough to do 4 of the 8 wings with no sauce and 4 with the bbq. Tasty and a nice little treat before our meals arrived. This was probably the best item we ordered. Kids Mac n' cheese with a side of broccoli - Kraft Mac n' cheese and the kid loved it. She ate her entire side of broccoli so I'm sure there was some butter melted on it. Whenever a kid finishes veggies, it's a win so I will just take it. Chop Chop chicken salad - The portion of the salad was huge which was unexpected. I wish I had ordered the dressing on the side because they put more than I would prefer. They are generous with both the portions and their dressings so if you prefer light dressing, I'd suggest you ask for the dressing separately and toss it yourself. Overall, food was pretty decent and service was attentive. I would've probably rated this spot 3 stars but because of the precautions still being taken, I gave them an extra star. read more

Overpriced for the quality of food. They even use palm oil cheapest and most unhealthy what you'd expect from McDonalds. At these prices seriously they can't be bothered to use good quality EVOO. Won't be returning. The wait staff advised it was palm oil after checking with the kitchen. read more

I can't say enough great things about this small gourmet burger place . The first two things that come to mind are variety & quality. I've tried several things on the menu some of my favs are as follows: Chicken Sandwich tender & juicy (it doesn't hurt that all meat is hormone/antibiotic free). Bison burger (yes, bison really, really good) And the Cobb salad I usually get their ranch dressing (smooth & creamy). And their Hot Wings (fuego and meaty!) Lastly, the Happy Hour is pretty good but it does get noisy we usually choose the more quieter outdoor seating. Prices are reasonable on bar food and drafts even though we don't drink anything but drafts I do see a fair amount of margaritas and sangrias go out. All in all in my opinion I think you'll enjoy! ** My husband reminded me to mention even though the ban on masks and distance have been lifted here in Az, they still wear masks and have kept the sign encouraging others to do so, they also have plexiglass partitions between indoor booths. read more

We stopped coming to Tru Burger about 6 months ago due to slow service and questionable food. We came back tonight to give them another chance...mistake. I'm not sure if they have employed a one arm chef, trying to give the some credit, but it took 50 minutes to get a burger. We ordered an appetizer and it came out 5 minutes before the meal. Wish there were more options in Anthem... we won't be back. read more

We decided to stop in here for lunch today and I am so happy we did! The service was quick and all of the staff was very friendly. I ordered the Tru Chicken sandwich as a lettuce wrap and it was super yummy and very filling. My boyfriend ordered the Tru Bistro Burger and he was very happy with it. I'm excited that we found a yummy place to eat close to home! read more

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Really poor experience and explanation when ordering online. We ordered our family some food at 5:44 and at 6:15 when I arrived the order was cancelled. Literally was parking in the lot when I got the notification. When I came inside to ask why, they said "we don't take orders between 6p-8p bc we're so busy." I get it, if you can't handle the order, no big deal. There is only so much bandwidth. Just don't let me order and pay... wait 30... then drive to pick it up to be told to go f* off. Garbage. Do better TruBurger. You charge a premium, so deliver on that. read more

Medium Rare? In the voice of Gordon Ramsey, "RAW RAW RAW!!!" They're usually AWESOME!!! I love the food. Tonight was just a fluke I guess. I recommend you visit them. April 21, 2020 Add-on. The Owner reached out to this review and rectified everything. They just gained loyal customers for life!!!! Great food and an owner that cares about his patrons!!!!!!!!!!!! 5 Stars!!!!!! Period!!! read more

Tru Burger - Medium Rare??? - Burgers Near Me - Anthem, Arizona

Hibs n I love burgers and when we travel across the country, we look for local burger joints. we hate bacon and/or eggs on burgers bcuz you can't taste the burger. (our opinion) we love great meat and interesting flavors!! so we tried this place on our way home from flagstaff... wanted to love it. local meat, etc. but. burgers were small and overcooked gluten free bun literally fell apart bcux it was so dry (and tasted like shredded paper) waitress was not listening-we asked for fries and got sweet potato fries (hubs hates) parm fries were from a package fried pickles - meh iced tea. here is the kicker. if your ice tea is cloudy then you aren't cleaning your machine & materials correctly. ice tea was awful. service was mediocre not going back. read more

This restaurant just can't get it right! For some unknown reason the cooks in the kitchen are highly incompetent and can't read tickets that include customer requests. For example, substitute romaine lettuce instead of the lettuce you normally use on the side salad. This apparently is too difficult for them. Same with differentiating blue cheese dressing from ranch, cooking a burger medium well not medium, adding or including extra sides of ranch with the zucchini fries. As you can see these are not major requests. It shouldn't be that difficult! But every time they blow it! I've had so many discussions with the manager that they don't even want to acknowledge the problems anymore and refuse to take my call when I call back to bring this to their attention. It's not fair when you pay good money and they can't follow simple directions. Even more pathetic is when you ask them to double check the order before it's picked up and they claim they do and they still get it wrong! The key is comparing the order against the ticket so you know what you're looking for and not eye balling it and think it looks good. Another important reason to verify against the ticket is to ensure all items in the order are in the bag so the customer doesn't leave and go all the home only to realize you forgot to give them several items in their order! Get it together TruBurger! I don't know what's happened to you guys but it's not good like it used to be. Today's food was terrible. read more

We love this local eatery. Fantastic, friendly, professional service. Always! Very nice happy hour. Our favorites are the fish tacos and the zucchini fries! Nice happy hour drink options. My husband gets a craft IPA and I enjoy the house sangria. Everything we've had here is delicious and well prepared. Our current favorite is the salmon. My husband had the Cesar salad with grilled salmon. YUM! I had grilled salmon, grilled veggies and a side salad. Extra YUM. So well prepared. Fresh high quality ingredients. We are enjoying the outdoor patio right now. Lots of heat lamps and wind block screens. Still, plenty of fresh air from the open roof top. Love love love Tru Burger. read more

We had a party of 10 and were sitting outside and yet the service was still spot on. the food was good quality and tasted great seeing as it was typical "American burgers and beer" type place read more

Love this place - the food is amazing and the service is great ! Lexi is the best - friendly, attentive - I always have to substitute items and she was very patient and everything was just as I ordered. I appreciate great customer service ! read more

We stopped in on a whim, after a long day of work, for a margarita and some apps. We were pleasantly surprised by the freshness of the food and the friendly service. We even ran into some friends at the bar and ended up staying longer, ordering more and enjoying a very pleasant evening. read more

Great food. Great drinks. The burgers are always amazing and they have so many good dipping options for french fries. Love sitting on the patio when the temperature is right. Wait staff is always friendly and the service has been great every time ive been here. read more

I have been to this restaurant many times in the past. I've also given it a good review. We were just there for happy hour. They had one available table and they decided that we should wait 15 minutes or longer before we were sat just in case they got a party of five or more. Also, the gentleman that we were dealing with when we called to complain to a manager you could hear him obviously talking poorly about us. I live in Anthem and I will no longer be back to this restaurant or recommend this restaurant to any of my friends or family. read more

We enjoyed our meal at Tru Burger. Everything is a la carte so if you want fries you need to order those separately, however a serving of fries easily feeds 2, maybe even 3 so you can get a couple baskets for the table and call it good. Speaking of fries, I strongly recommend the garlic parmesan, they were delicious. We also enjoyed the avocado sticks and fried pickles as an app, another couple of winners. As far as burgers go, they were seasoned well, but a couple of us had sections of our bun that were too burned to eat so that was disappointing. The restaurant was clean and service friendly, I would dine again if in the area. read more

I have ate a lot of burgers in my life and the best one I have had was at Tru Burger. I had one with goat cheese, bacon, and carmelized onions. It was delicious. I did not appreciate the undercooked bacon on it but my son likes his bacon that way and ate it for me. I did not like having to pay 3.95 for fries - they don't come with your burger automaticaly. I hate that so many restaurants are now doing this. It is a shameless cash grab. Service was just ok. We had to ask for refills on our drinks, which always annoys me when you are paying 3.00 for soda. Easy lot parking. Clean restaurant. read more

Stopped in on a Sunday night, party of 5, for dinner. Ordered a couple of burgers, sweet potato fries and the Chop Chop salad. Confirmed with the server that the salad could be made gluten free. After what seemed like forever, our food finally arrived. The burgers were lukewarm, and the fries and the chicken on the salad were cold. The menu didn't mention won ton strips, but the GF salad was basically a bowl of cabbage covered in them. Just removed them and carried on because the service was so slow and we were getting tired. It was obvious our food sat for awhile. They also charged extra for using a credit card. The hostess and the server were sweet and smiley, but the service and the food quality were lacking. read more

Cali is the sweetest and most helpful server EVER! Thanks Cali! Pastrami burger was amazing read more

Overall pretty good. I'd definitely go back. Good menu with plenty of options, service was pretty good too. The only reason I gave it 4 stars and not 5 is the burgers were kinda small portions for what they cost (my opinion) read more

The service was awesome! Our server checked in with us often. I had the California burger which yummy. The mushrooms could have been cooked a little more tho. My burger patty was cooked medium perfectly. We also got an order of Tru Fries which was a mix of regular and sweet potato fries. The sweet potato fries were tasty but could definitely use a sauce or something on the side. No room for dessert. I will definitely return. read more

True burger has outstanding burgers, good customer service, and a very laid-back setting. If I could add anything to true burger, I would suggest getting steak fries. read more

Service is friendly and efficient. Sat outside. It was a lovely evening. Food and drinks were good. Very tasty. Margaritas enjoy. Mostly everything on the menu. read more

Always our families go to in Anthem. Love the food, drinks and service. Would always recommend to families and friends.

Pros - Guacamole and chips were great. Sweet potato fries were excellent. Cons - I ordered a burger medium well and I cut it in half and it was medium rare. I notified the waitress and she took the burger back to the kitchen. I received the same burger cut in half and noticed the edges were "browned" where I had cut the burger in half. I took a bite out of the burger and this is what I found. The burger was still medium rare. I was shocked that they brought the first burger back but reserved judgment thinking they would have cooked it to my specifications. When I found this out, I decided to stop eating. We came here because we had a gift card but will not be back. read more

Tru Burger - "Medium well" burger - Burgers Near Me - Anthem, Arizona

Great Find right off the I-17 in Anthem. Fantastic menu with lots of options to satisfy whatever you are craving. We dropped in one evening as we were craving a good burger. Our server was Brooke, who had some excellent recommendations. I had the Green Chile Burger; my wife had the American Burger....both were excellent. We also tried the Fries, Sweet Potato fries, and the Zucchini Fries; all were tasty. You need to try the various dipping Sauces by getting the Sauce sampler; the Wasabi Ranch was great coupled with the Zucchini. Highly Recommended. Super Food, Great Service, Well Managed, and Super Clean. Kudos to the Owner and Manager. We'll be back for Sure! read more

Pretty terrible. Asked for medium got beyond well done. Bacon was so burnt it was black. Server never bothered to check back and seemed to have completely disappeared. When she finally reappeared I told her it was terrible and she laughed and said yes I can see that. Then offered a to go box for my pieces of charcoal. ‍ read more

Tru Burger - That black thing is bacon! - Burgers Near Me - Anthem, Arizona

The Parmesan garlic fries has freshly crushed garlic on them not just a dry rub!!! .... A.M.A.Z.I.N.G !!! The burgers were also really good ! read more

Tru Burger - French fries, garlic parm - Burgers Near Me - Anthem, Arizona

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Again a bad experience from this place. I ordered chips and queso and there were pieces of bread in the queso. Unless they are reusing stuff from other people's plates I don't see how bread pieces would be in a queso dip. Disgusting read more

Tru Burger - Who knows what's in the salad? - Burgers Near Me - Anthem, Arizona

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I like the vibe of tru burger and the people are nice. Food can be inconsistent but mostly it's good. The food is pricey and the burgers don't come with a side. We also noticed that there's a new charge for not using cash which was surprising bc the food cost is high. The receipt was confusing bc there are two taxes listed on top of the non cash charge. I probably won't go as often as I used to but I won't say I'd never go back. read more