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    Trouble Free Moving

    5.0 (4 reviews)
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    5 hours

    Response rate

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    Friend’s Moving Service

    Friend’s Moving Service

    4.8
    (134 reviews)

    I'm honestly really upset writing this because moving is already stressful enough, and Friends…read moreMoving Service made it so much worse. The movers handled my belongings far more carelessly than I expected. They were rough with my mattress, which was frustrating to watch because you expect it to be handled with basic care, not dragged around and treated like it doesn't matter. On top of that, my dining table and chairs were damaged during the move, and the shelf on my Traeger was broken. Seeing multiple items damaged during one move was incredibly disappointing and upsetting. What has made the whole experience even worse is what happened afterward. I am still waiting on the insurance claim to be resolved, which has only added more frustration to an already bad situation. Instead of feeling like this was handled professionally and with urgency, the process has felt stressful and drawn out. I also dealt with Vanessa, the owner, and unfortunately, that did not improve the experience. I understand accidents can happen during a move, but when people are trusting you with their furniture and personal belongings, care and accountability matter. Based on my experience, I would not use Friends Moving Service again.

    Friend's Moving Service was highly recommended to me by a friend. She and several of her friends…read morehad used them before. They're located in the Bay Area. They quoted me $100/hour for two movers with a 3 hour minimum and $50 gas. (Cash price.) There was some slight confusion on the website. When they say number of rooms they don't mean just bedrooms. They are counting living room and kitchen etc. We ended up adding another mover per Tony's suggestion. A side note is I am located more in the North Bay. They are based somewhere around Sunnyvale. So day of the move they were running late. I called Tony after 30-45 minutes past the expected arrival time and he let me know they were on the way but had hit some traffic. That's understandable. These movers are masters of real life Tetris! They crammed everything from a four bedroom house into one truck trip! They were very careful about wrapping up furniture with blankets and moving wrap. Nothing was damaged! They were very communicative about where to unload the large pieces of furniture in the new house. The only qualm I had was they nearly let my dogs escape from the yard multiple times and seemed amused and laughed at my panicked reaction. I had quarantined the dogs in the yard/master bedroom. But they opened the doors to move things through the yard and had the yard gate, sliding doors, and front door all open. (That could have been preventable from my end by having a friend watch the dogs at another location. But my friend and I thought that was very rude...) All in all it's a great value and they get the job done quickly. What would have taken us the entire weekend only took them the late morning to the afternoon. First time using professional movers and I'd say it's well worth the cost!

    Pure Moving Company

    Pure Moving Company

    4.9
    (879 reviews)
    $$

    I needed help with a move from a third-floor unit without elevators in the peninsula to a complex…read morein a bustling intersection in the city on pretty short notice. Booking: I sent an inquiry directly with the company due to their stellar reviews, and they were able to schedule me in for my preferred time/day. The overall process was really convenient, especially because of their flexible time window. Moving: the two movers, Herman and Aleksei, were incredibly efficient and very sweet/patient throughout the move. I appreciate that they handled both my expensive & economical items delicately. Also, I wasn't completely prepared on my end with the move such as knowing details like where to park for loading/unloading or even which items to move vs discard, which I had been dreading for weeks. However, thanks to their expertise and versatility, the move was stress-free. And a huge shoutout to Herman for his guidance and coordination that really ensured a seamless experience. Overall, this company lives up to its 5-star rating, and I highly recommend Herman & Aleksei if they are available!

    All I can say is WOW! This was truly white glove service from start to finish…read more It all started with James, who was incredibly knowledgeable, professional, and genuinely kind. He walked me through every step of the process, answered all of my questions, and even helped me find every available discount. From the very first phone call, I felt I was in great hands. When the moving team arrived, Sasha (Alex), Zhenya (Eugene), and Sergey (Serge), that's when the real magic happened. These three are like modern day Spartans: strong, precise, efficient and incredibly patient. They immediately earned my complete trust. I was moving from a two-bedroom apartment (Dublin, CA to Danville, CA) filled with fragile furniture, glass pieces, mirrors, artwork, and a massive 9 foot tall, extremely heavy mirror. I honestly didn't think it was possible to move everything without damage. The way they wrapped and protected every single item was beyond impressive. There was simply no chance anything could break. They completed the entire move, including carefully wrapping, loading, transporting, unloading, and placing everything exactly where I wanted it, in less than 8 hours. The anxiety and stress of moving disappeared the moment I saw how professional and organized they were. The service felt truly VIP, the pricing was very affordable, and the entire experience was completely hassle-free. If you're not booking this company, you're missing out. I highly recommend them, especially James, Sasha, Zhenya, and Sergey. They went above and beyond, and I am sincerely grateful for everything they did. Thank you, James, Sasha, Zhenya, and Sergey! You made what could have been a stressful day an absolutely exceptional experience. I will recommend you to everyone I know!

    Trouble Free Moving - movers - Updated July 2026

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