Staff seemed pretty incapable, most of the time there were 4-5 people in line waiting to be helped. We asked about a product and were told where to go, but employee had no knowledge of the product. Googled in about 10 seconds and got the answer they didn't have. read more

Sick and tired of you being out of stock of high protein Retriever and when it comes back , it's 2 dollars more.. Always out of gem shavings.. And it's apparent you hire great Employess to hide Your inventory deficiencies. read more

They have been very nice when I've come in. I purchase big bags of dog food every couple of weeks. I am a senior and at this point not one person has offered to help me out with my heavy load. I would think they would automatically ask, "do you need help out?" read more

Benbrook Tractor supply is a favorite. The people have always been helpful. The lp gas is quick to get. Friendly service , great local store. read more

I spend a lot of time shopping here, the staff is great and so helpful. The only reason I take it down to four stars is because of this darn pooper scooper that they have already replaced once. It's cheap plastic and the replacement just broke so I basically am throwing that money away. I just ordered one from Amazon and received it it is heavy duty metal and there is absolutely no way it can break. I spoke with the manager last time they had to replace my plastic one and told him he needs to order some in that are made of metal. I would prefer to spend my money locally but that could not happen here. Just really frustrating. It's not going to stop me from shopping at tractor supply I love the store. read more

Go big or go home. If you visit Chico, you gotta see where the farmer's daughter shops. This isn't Nordstoms, but they do have great boots you can wear if you're mucking stalls or competing at the Cow Palace. (Yes, that's a real place.) I hate to say, They have everything, and let it hang there, They have, pet supplies, farm and ranch supplies (no category for this on yelp), Western, ranch and gardening clothes and supplies. Somewhat like OSH meets PetCo meets feedstore. (no category for feedstore on yelp either) Honestly, go to their web site if you can't visit in person. They have everything and the service in the Chico store is great. I got my dog a Harley Davidson toy which makes the sound of a motorcycle and has "Bad to the bone" written on it. They have John Deere toys too. read more

On certain things this store comes in Hnady. Saved about $20 on a wheel barrel wheel of all things becasue tractor supply carry's a-lot. Other things are reall on a per user basis. Staff is usually helpful and the store is usually clean. read more

Tractor Supply - Department Stores Near Me - Chico, California

Worst customer service with cashier Coulette. She doesn't seem to want to be there, and ignores people when we come in. I over heard her talking about a fellow associate, and it was all bad. I will not be going into the Willows Tractor Supply again. read more

I actually really really like shopping here for dog food and toys and what not so they get my five stars. However!! Tonight I am dissatisfied with yelp because on yelp it says they are open til 9. I got there at 8:15pm and they were closed. The store hour sign says they close at 8. So yelp needs to correct their time listings. Again other than that I love this place. But now my dog is going to yell at me read more

This store has a terrific manager named Casey Jo and she is dong a great job and her staff appreciates her. That was refreshing! We had great customer service and will go the extra distance to shop at this store. read more

Great place to shop! I get my dog food and horse cookies here. They always have everything I need in stock and they have the special grain free dog food my cocker spaniel needs for a reasonable price. I do all my pet shopping here! read more

I have shopped at tractor supply ever since they opened. I have always found their staff to be very helpful. I must say there is one employee in particular. That has gone over and beyond to help me. Her name is Saralynn. I truly appreciate her. I fine tractor supply has a great selection and wonderful prices. There seasonal items are always a great find. read more

I give the Chico Tractor Supply a -5 stars! The service sucks! U have been there Multiple times and its always the same, no service! Secondly THE MECHANIC TOOLS SETS ARE JUNK AND WAY OVER PRICED! read more

Every single time I shop here the customer service is lacking. I understand not everyone has a bubbly bright personality but seriously being rude is ridiculous. You are in the customer service industry at least try to care. read more

This is the most unwelcoming store, lack of product, no one wants to help you or have knowledge of any products. Run by children. Too bad. I worked for this company. Their lack of attention to their stores is unbelievable. They only worry about bottom line. Really too bad. They have the market captured so customer service means nothing. read more

Got some baby silky chicks and ducklings there. Great place with friendly workers. Good place for welding related ( round sock, angle)

I experienced complete incompetence when trying to order pants to be transferred from first the Tractor Supply store in Yuba City and then second from the Auburn Tractor Supply to the Chico Tractor Supply store. The employees at the Auburn & Yuba City stores were great, however Greg and Mike at the Chico Store need to get it together. I was told repeatedly that they would call me back and not once was I called. I only have the pants that I ordered because I called again to inquire if they had arrived. When I go to pick them up the employee tells me that Mike and Greg both did not know who the pants belonged to after having been called by the Auburn store to verify! Wow!!! read more

This is "My" store!! Not "My" by like meaning mine, but when I go into Chico for supplies this is where I go. Always friendly, always Courteous, and always Helpful. I have never had a bad experience here, whether it be dog food, work clothes, Fencing, Sawdust, you name it everyone is here to help. Management should give themselves a pat on the Back, and praise their employees because this is an awesome store!! read more

DON'T SHOP HERE!!! My friend was falsely accused of shoplifting here, She even offered to have them search her and they still kicked her out! She left humiliated and confused. The manager later called to apologize for the employees behavior. Not a place you want to shop or something you want to risk. read more

Had the real displeasure of shopping here some time back, got checked out by a real old prune of a bitch, I think her name was rebecca. taller, thin, 55-70 ish. Came over to open a new lane, and since guy in front of me had laid down his stuff, he said "go ahead man" I walk over to her register, and what do i get? a face full of attitude, and some mutterings about how she asked for next person in line. After which she refused to put my items in a bag, failed to thank me for my business, and left items on counter all spread out closer to her for me to reach and collect. well then.... PISS ON YOU TRACTOR SUPPLY, you can shove your bitchy checker straight up your horses ass! read more

Not the friendly, or positive place to shop for your farm and garden needs in Chico, Highly recommend feed stores, or big box stores, Tractor Supply should lose the chip on its shoulder- on 6/4/17 was my last, of previously many visits to this location, store #793, ticket # 52384 Cashier "REBECCA". This trip in was short, went right to the section I knew had what I was looking for, and in 3 minutes I was back up to the front registers. 1 lane open which quickly amassed 6 in line, me being 3rd, ones ahead of me checking out and laying out their items when much to my later displeasure "Rebecca" opened up register on end and announced she'd take next person. Seeing the person before me with items laid out, I turned and went to "Rebecca's" now open lane. To this she scoffed that I was "not the next in line". This I let slide without explaining the simple solution. Of course this set the tone for the rest of her SNOTTY ATTITUDE for the remainder of the transaction. Her next bit of lip came when she had trouble scanning the bar code stickers on my items, this apparently was my fault for coming in and deciding to bother her with the trouble of scanning an item that would cause her so much hassle. Then at the point of swiping my debit card, apparently I wasn't fast enough to enter the digits to make Queen Cashier Rebecca happy, she let me know by reminding me as my finger went forward that I needed to enter my digits. So, now that the transaction is finish she leaves my items just sitting there, no attempt to bag, hand them over or thank me for shopping there. At this I inquired if I might have them in a bag, to which she flies off the handle about how that'll be another charge as they now charge for bags, ok, no problem for me, I'll handle them without a bag, but you'd think I just purposely ruined the rest of her life ...I just said ok, nevermind, took my items up in my hand, and left with her final glare of anger in lieu of any thank you for your business. Well, I'm happy to say after that icy cold reception and display of manners by a 60 something yr old woman representing tractor supply co. I will gladly NEVER return, and I'm happy to say that the other retailers in Chico area have all managed to never treat me with anywhere near the lack of common courtesy as Rebecca at Tractor Supply. GOOD RIDDANCE! My only regret on this review, is that I was unable to score zero stars, instead I had to be generous and reward them with 1. read more

What a great place to shop. If you need it for your farm they have it. The staff is knowledgeable and friendly. If you need supplies for your horses and or chickens you can get it here. read more

The worst customer service I have ever dealt with. Guess a simple apology was to much to ask for staff that could care less if the store delivers or not. Talks with manager and several store visits resulted in me not getting what was advertised on the memorial day sale after I was told the product would be there. I have bought many items like Gun safes and pet supplies and will not spend another dime in this store. Guess I should have bought local from C bar D. read more