I had such a great experience at lulus picking out my grad dress. Specifically the blonde girl Ken! I came in with my friends and we all left with great pieces! anytime I go in she always goes above and beyond. So glad she was there when I was shopping! read more

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I drove here from out of town and I had about 10 minutes to shop, the lady came up to me three minutes in and said they closed the register early so I actually only had five minutes, so they close the register at 4:55pm not 5pm. I found it kind of rude. They should definitely put on the website that they close 4:50/4:55pm if they're not going let people shop until 5 PM. Overall, I had a negative experience. read more

This is a fun fantastic place! Fun, flattering and stylish clothing at outlet prices! read more

The Outlet by Lulus - Street View - Women's Clothing Near Me - Chico, California

All was a great great place to find cheap returned goods. Love the prices and the employee atmosphere.

I learned about Lulu's through my teenage daughter. Didn't you know? It's where EVERYBODY would get their homecoming dresses, amongst other things. I'm not tryna be some hip GenXer wannabe, I genuinely like the clothes here. I just happened to be the oldest customer in the store ha ha. This is where clothing and accessories (and some shoes) from Lulu's can be found at very low prices. Most of the items in the bins are $10 and the dresses are a bit more. I found a hooded sweatshirt for daughter and a knit wrap dress & summer hat for me. Everything was $10. There are dressing rooms at the back of the store so unlike the online store, you can actually try stuff on. There's something to be said about brick'n'mortar stores! Make sure to check the hours and days - they are open Fri - Sat. I also noticed they have a Senior Hour on Sunday from 10:00 - 11:00. I wonder if that's when they give out AARP discounts? I could have spent more time here but I was conscious of making the BF wait and wait...besides there is more to life than just shopping. Well, sometimes. read more

Every time I've gone with my fiancée it's been an amazing experience. The staff here is incredibly helpful and friendly! So much selection at incredible value, I see my fiancée's eyes light up every time she digs through and finds an outfit she loves. Five stars! read more

You can't beat the price! The fun and tiring part was going through the bins. If you need a dress for a wedding or special event or even a cocktail dress for date night, check this place out! Sizes run from xs-xl only. I needed a little black dress for an upcoming party and walked away with 4 dresses. Cards only. Final sale. Only open Fri-Sun as of now. Great and friendly staff. I'll be back in the future. read more

The Outlet by Lulus - Women's Clothing Near Me - Chico, California

I love the outlet! It used to be a lot cheaper but as it got popular the prices definitely went up, which I understand but is also disappointing. I love their dresses but do wish they had more tops! read more

I ordered a dress online and was fortunate because I loved it and it fit me well. According to a few other reviews, they have not had the best results. I am usually an XS but read all of the reviews and learned that the dress ran small. For some reason the site would not honor my 20% off discount code. I called in, spoke to one of the reps and she found another code that I could use. It took a while to order by phone but was very happy once my dress arrived. I will most definitely order from them again in the future. I used to shop at Bebe but since their stores have shut down, their customer service has taken a dive and their prices are just too high. read more

The Outlet by Lulus - Women's Clothing Near Me - Chico, California

Buying a dress online is tough. Will it look like it does on the model in the picture? How will it fit me? Is the quality of the material and workmanship okay? The only way to really know is to see it, touch it, and try it on. Well, Lulu's makes it easy to give them a shot. Lulu's offers free US Shipping (ground, so about 10 days) for purchases of $50 and up, and free returns within 10 days. Can't ask for much more than that! After you place your order online, they email you a tracking number sometime before the end of the next day, and you wait. The estimated delivery date was accurate in my case. Should you not be happy with your purchase, you may email them for a free UPS shipping label - just be sure to have the package posted within 10 days of delivery! Monique was a terrific Customer Service Agent - it was almost worth the 45 min wait to talk with her. I had an unusual issue with the dress I had ordered. She had me email her a photo of the oddity, and was able to credit me to cover expedited shipping on a replacement dress given the time constraints of our special situation, as well as send me the free UPS shipping label to return the dress on hand. The replacement dress arrived in good time, and the smaller size fit me better than the first, even though my measurements had alluded that the larger first dress would be the correct pick. It was a go. Additional dresses were quickly ordered with normal shipping, and Lulu's had 4 happy customers! I was only bummed a bit that it was a dry clean only gown. read more

If I was still a student, this place would be my jam. Visiting Chico State for the weekend, I really wanted to check this shop out because I love Lulu's. Walking inside, I was instantly ordered to put my iced coffee on the counter. So that stressed me out a little. Shopping was more like digging and trying to figure out what the heck I was looking at. Just too stressful for me. I can see the draw with prices being cheap. I like that this is an option, but thanks I will pass. read more

I've been shopping at Lulu's ever since they had a brick and mortar in downtown Chico. I'm a loyal lulu's customer and when i see my SF friends get packages from lulu's I tell them it started in Chico! So, you can imagine how excited I was when I found out there's an outlet! I'm from Chico, but now live in San Francisco. Yes, I drive up to Chico specifically to shop at the outlet. It's the perfect place to get a dress/clothes for any occasion. I recently got married, and I got all my engagement photo outfits, bridal shower, bachelorette party, and rehearsal dinner dresses all from the outlet. It's definitely worth the drive because everything is $10 dollars! It's not even clothes that are out of season. You can find clothes that are currently online. I've gotten clothes from brands such as ASTR, J.O.A, Free people, billabong... oh and also, they have shoes!! The outlet is organized by size so you can go through bins and find things to try on. Every time I go in, it's clean, welcoming and just has great energy. The people that work there have all been extremely helpful especially Ashley.. she's the best!! Since I go in so much, she's knows my style and while i'm trying on my bags and bags of clothes she'll throw a piece under the curtain and say "I think you'll like this." Anyway, for those who don't live in Chico, I promise its worth the drive, and also you get to check out Chico, it's really cute downtown. read more

I'm a little scared to post such a high score because this experience was completely amazing and I'm scared everyone will learn about this amazing spot. That being said, I drove to Chico from Fairfield to check it out with modest expectations. This is a true outlet store. None of these items are made for the outlet, unlike Nike and other well established outlets. These items are either modestly defective (I saw nothing alarming. Maybe a misplaced sequin or two) or are over stock items. Personally, I enjoyed the challenge of digging through the bins for my finds. Everything was well organized, and not a dress was in the wrong spot. I was also amazed at the quality of their selection. I was expecting far less to choose from, especially on a Sunday. Most importantly of all, the customer service in store was amazing. I felt welcomed, and one store associate actually matched me with an evening gown that is out of this world and an insanely cute Jumper. I wish I wasn't moving to Florida so that I could come back! read more

Outlet store downtown Chico should be called Lulu's Sewage Outlet. Clothing is wadded up in steel bins scattered throughout the store. The clothes and shoes are all returns or defects. After seeing my wife pick though this stuff for more than an hour, I was done. $15 or $20 should be more like five and dime for what they offer for damaged returns or seconds. Lots of foot traffic and tire kickers here, not much cash register action. Final word ......over priced, overrated imported cast offs. read more

A couple of months ago I stopped by to get a dress for my engagement photos. Chakeira and Darrian went above and beyond to get me what I wanted! They gave amazing suggestions, and even called me to let me know when my sizes were back in stock. I went back in yesterday and saw Chakeira again. She immediately recognized me from my last visit, and gave me the same 5-star treatment that I received before. As someone with experience in retail store management, I can tell you that these ladies are the exception. Not everyone gives this level of care, attention, customer service in their jobs. Lulu's - Give them a raise! read more

The lulus outlet is by far my favorite store not only in Chico but literally all of the United States! The outlet allows any age person to dress like they own at least six figures and not like broke college students! The clothes range from delicate swimwear to warm winter peacocks! The brands they offer are top notch as well. They range from free people, amuse society, Steve Madden, Frankie's bikinis, Levi's and so many more. Not only does the outlet have an amazing clothes but the staff lead by Ashley is wonderful! I look forward to going to the outlet everyday before I go to work because the people that work there I now consider friends, not just people trying to take my money! The pictures attach are just free of the amazing friends that I got at the outlet! They are perfect for all occasions! read more

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We walked in after having brunch across the street, lots of cute clothes. Everything is organized and very well priced.

I love this place! I honestly hate shopping but the people who work there are so nice and helpful! this is the only place I'll ever go to again in Chico. Everything they have is top quality, there might be a rip here and a missing stitch there but that's the whole point it's an outlet store! Even then it's never very noticeable and does not ruin anything if you ask me. The best part is I don't ever see anyone wearing the same clothes as me around town. Which I personally love. Every weekend there is something new and the prices are perfect for my broke college butt! read more

I love lulus! great prices and great customer service. Shakira (not sure if that is spelled right) was incredibly helpful and very sincere about helping me find the best dress for my birthday! She's awesome! read more

The Outlet is absolutely amazing and I have become completely obsessed. The staff is so friendly and welcoming, they genuinely care about making this a great shopping experience for their customers. I have found some very high quality clothing for an unbeatable price. I love the thrill of it because I never know what I'll find next. You have to be willing to dig and be aware of defects. I go in every weekend now and consider it my own personal treasure hunt. read more

I went for the first time not long ago and it was very busy, and for good reason! You can't beat the price! I got a nice pair of heeled suede boots for $10!! However they've got to find a solution for the shower curtain "dressing rooms" the fans blow them open and there's no way to control it. About 50 women saw my a$$ while I was trying on dresses! Other than that it was fun, being a buddy to hold the curtains closed for dear life and you'll be fine. read more

I can't even begin to explain how happy I was leaving this place. Lulus is my favorite online store and to have it in person and be able to buy gorgeous items for such little amount of money makes me not want to buy anything at full price, Ever again. I bought so so much and spent like a hundred bucks. Items that are online for hundreds of dollars I bought for so cheap, my breakfast burrito is more expensive. worth the 3 hr drive read more

The Outlet by Lulus - Women's Clothing Near Me - Chico, California

I was trying to find a new outfit to wear to the Young M.A concert and I was looking in the mall and nothing was standing out. However Raymond helped me find a jumper that was a nice blue color and comfortable enough to last the whole night. The pictures came out awesome and made my figure look great too! read more

The Outlet by Lulus - Women's Clothing Near Me - Chico, California

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I came in from Stockton ca to find a nice dress for homecoming and I saw some dresses they were SUUUUUPPPPER expensive and then there was this one dress I saw online. I came in a few weeks ago and did not find the dress I saw online but the employee Ray put me on a wishlist luckily I found a backup dress and I looked lovely in it. Ray helped me find it and I was very surprised by the price and it was only 10 dollars. I strongly recommend this place and hope they never close. read more

This place is magic! I find name brand clothes with tags brand new all for $5?!!! It's insane. I don't have to shop anywhere else. Everyone who works there is extremely kind and helpful, I sometimes need to stop myself from going in there because I no longer have room in my closet... read more

This is my favorite place to shop in town! I am completely addicted to this store. I always find something amazing whether it's a basic piece I need or something unique and fun! Can't beat name brand clothing for an incredible deal! We're so lucky to have this store in Chico!!!! read more

Love Lulu's is right, I love The Outlet!! I can find such high quality clothing brands like Free People, Steve Madden, BB Dakota, and of course Lulu's for such a great deal. The store has such a unique shopping experience that you cannot get anywhere else. The store is very organized and full of diverse quality selections for any occasion. Everyone that works there is so friendly and helpful. You can tell they genuinely want to help you and make you leave happier than when you came into the store which I know I always do. The only downside to this store is not having anymore closet space for all my new clothes! read more

The Outlet is one of my go-to clothing store. The staff is friendly and knowledgeable about their products. I asked for some dressier, work appropriate clothing and they always accomplish the job. I always leave with more in my bag than I anticipated! Great brands at a fun place to shop! read more

This is a weekly stop in for me! The employees are incredibly friendly and the Manager Ashley is sensational at building community and encouraging those around her. Even with a closet full of clothes, it's easy to find a reason to stop in and leave with a few more treasures! read more

This place seems like a great idea! A bunch of clothes for just 5 dollars?!?! Thats right 5 dollars. Well there are a few catches. The clothes here are the unwanteds and overflows. Some may be tore and other have stains. Some just fine. How do you find those gems you ask? You have to search through bins of wadded up piles of clothes. You could spend hours looking through these bins but I was tired of it after 20 minutes. Next if you are bigger than a xs or s good luck! There are few M bins and even less L/XL bins. Oh yeah they are combined boxes. Not their own. They didnt even have L/XL shirt options. I did though find 1 piece of clothing. It was a struggle to find but I do love it. I just wont be back to search again. Not worth the pain again. There is also a shoe section. The flats are shoved in spots and not displayed and heels are piles on shelves. The whole store is just hard to navigate. read more

My daughter ordered a dress for graduation. They say their tracking shows it was delivered but we were home and there was no delivery. We asked them to help and/or refund but they are absolutely no help. It looks like we ar out $65! The customer service was a very rude person. Sad and will not be ordering anything from them again. read more

Every time I go to the Outlet with my daughter, everyone is so friendly and always have smiles on their faces! One day I honestly thought my daughter was buying everything in the store! As you can imagine, waiting for her to try on items took awhile. The girls saw how tired I was and offered me a chair! I was SO THANKFUL! All the Outlet workers are super helpful as well. I found a great purse, but noticed the chain was missing. I asked to see if there might one lying around. One of the guys was quick to find the missing chain! I am impressed on how well kept The Outlet is especially during the busy times. I tell all my co workers about the store! Thanks everyone for the greatest treatment and service! read more

My bestfriend and I were looking for some last minute outfits for a concert and a party and I almost gave up until I found this place. The clothes are super cute and their associate Raymond helped me and my bestfriend pick out the PERFECT outfits. He listened to my ideas and brought me so many different and cute options. And ultimately helped me pick a super cute purple jumpsuit to match my best friends blueish green one. He's AMAZINGGGG and the store is really cool. read more

I regularly stop by this store and could rave about the pricing and brand but I mainly want to take a second to compliment the staff! They are always so friendly and helpful, for example I went in earlier today and was by myself, but associate Bianca greeted me at the dressing room with a bubbly attitude and was more than willing to give me feedback on my outfits, I was even on the fence about a certain dress until she pointed out that a belt would fix the silhouette perfectly! Everyone there is always so nice! Great store! read more

I'm obsessed w the Lulu's outlet!!!! I just had he BEST service from an employee & manager! The clothes are in bins but they have it all organized based on sizing which makes it really easy. I'm super impressed w the quality and service I received, I'll be back! read more

Wow!! I just had the BEST experience at The Outlet! I made a trip from Sacramento just to shop here and, let me tell you, it was absolutely worth the trip! Ashley, Bianca, Lauren , Hannah, and Maya were incredibly helpful and provided exceptional customer service. I was concerned about going shopping solo, but Ashley and Bianca felt like friends giving me their honest input and pulled great options from the bins that I wouldn't have picked for myself but they worked out great! I left with so many clothes for such an affordable price! I was shopping for an engagement shoot and left with great options for the photo shoot and so many more staple items. If you are on the fence about whether or not it's worth the drive- DO IT. If you are wondering if it's worth the wait outside to get in- IT IS! I am already looking forward to coming back- which is saying a lot because I typically hate shopping! Thank you all for such a great and special experience. read more

Thank you so much for shipping so quickly when something is not correct you were fast to fix it I appreciate you I will continue to buy from you read more

I purchased an item from your online store and I was highly disappointed. I returned the item and when I went back to my order list to leave a review I was unable to. Well I am going to leave one here just in case someone does the same. But, I purchased a dress from your website...I thought for the price and the reviews (not knowing you could not leave a bad review) was a good deal. Not the case. Got the dress and went to try it on and it was damaged. The quality of the material was cheap. Obviously. Now I see that the items on the website are way overpriced for the material. Will never shop there again! read more

I've seen this company grow from a shop downtown to the money maker it now is. I have also worked in a couple different areas of this company and been a customer. There are pros and cons to any business but working for this company is one of the worst experiences I ever had. Aside from the constant changes in policy (and them never letting staff know, not even a quick email) it was a barrage of micromanagement, always feeling like you are in the wrong and a lack of general awareness regarding the employee. I worked in both the warehouse and Customer Service and they both had ups and downs but Customer Service was by far the worst experience. Multiple "Shift Leads" lead by a head shift lead listen to your calls and chats constantly telling you how you should do things better, even when it was an inappropriate sexual encounter from a customer. Pretty much every day going to work was like being persecuted for one silly thing or another. Very rarely did they give positive feedback and it almost felt like we were set up to fail. Something would go wrong in the warehouse yet when you got to work there would be no notice until you are 4 customers in, each having the same issue and you have to "chat" your shift lead asking what was going on. They didn't allow any communication other than chatting in a group chat even when we had no calls.You have to be able to chat with up to 6 people at a time and very quickly resolve issues while being on the phones was a little more laid back but took more time. Expect to be told you are not handling enough customers even when you feel chatting with 5 or 6 people at once (all with very different needs) is not in line with the kind of customer service you are expected to give. Constantly being chastised for the tiniest thing was just part of the job. Working for the warehouse was a bit less stressful as long you as kept your head down and worked fast. Regarding the actual items; most Lulus brand items are pretty good but zippers tend not to be the most reliable as well as some stitching. Pretty much any other brand was very good quality though. This is a Juniors retailer so , from what I could tell, mainly the Lulus brand pants and shorts were very very small while their tops were a pretty normal size range. Dresses ran a little small (Juniors sizes) in Lulus brand but fit pretty standard in any other brand sold on the site. The shoes are all pretty cheap and last about a season (you get what you pay for there) and the jewelry was not well made. This business, as its been growing, has gone from employee aware to completely uncaring. Like I mentioned above, you will be micromanaged relentlessly and constantly told you are breaking some rule which was just imposed that week. I understand growing pains within a company but this was just blatant disregard and neglect. This goes for my experiences in both the warehouse and Customer Service. Regarding the customers, due to the issues with the Lulus brand clothing, they do refund or replace if the item comes with a hole, split seam, broken zipper (list goes on) once you show a picture. They also go out of their way to make customers happy even when it wasn't the companies fault (which is both positive and negative for them as a business). Long story even longer; miserable to work for (thats why they have such a high turn over rate) but the items themselves (most anyway) are well made. Stick to the alternate brands if you don't want to have to send something back due to a defect. read more

I had the most incredible customer service experience last night with LuLu's. Katelyn (not sure if that's spelled correctly) deserves to be recognized for her amazing ability to LISTEN to my concerns and be empowered [by her company] to make a decision to take care of the customers needs (ME)! I had placed an order on Monday for several dresses and expedited the shipping to 2-day...I have a wedding Friday and wanted the dresses to make it to me by at the latest Thursday. I didn't see any shipping status come through on my email, so I called on Tuesday to see about an ETA. Katelyn checked with the warehouse and I'm not sure of exactly what the issue was with fulfilling my order, but she said that everything I ordered would be shipped out that night and she was not only going to reimburse me for the 2 day shipping, but they were putting it on a 1-day shipping to get it to me in time for the wedding!!! She was attentive, concerned about my call, took ownership and was able to ship it to me even faster (and cheaper) than what I ever expected!!! Thank you for a great first-time experience with your company...I can't wait to receive my order. You have a new, loyal customer, moving forward! read more