Came in w my kids dad to buy the new treadmill that inclines and declines. We knew we wanted to get…read moreit and we knew we wanted to buy it online- possibly fr Dicks, depending on if they price matched or not. We were at the mall anyway so decided to go in to check it out in person. Tyler or Taylor, crap I'm bad w names, but it was either Tyler or Taylor, really went above and beyond to help us with answering our millions of questions and trying to help us when we asked to get it going to try out. He was unable to get that key thing to work, but man, did that kid give it a valiant effort. We really appreciated his assistance and patience. The store is clean and well stocked. Will absolutely be back and highly recommend.

Another chain store that does well checking off a lot of needs in many different categories. Much…read moreof it must come from China and currently be subject to tariff prices. Strong service and part of the mall.

This is my favorite place in the world, not only is the staff some of the friendliest people in…read moretown, but they have the best advise on where to go to climb, hike and adventure in Northern California. Bruce the owner is such an important part of not only the Chico community, but has paved the paths for so many mountaineers. Nothing but love for this place!!!!!!!

First off, it was pleasant to walk into a store, and be greeted by an employee that truly loves his…read morejob and the products they sell. It was also great that the employee didn't try to shove the most expensive item into a sale, but rather listened to what was needed. The product was so quality, that we didn't mind the prices, being there was only a minimal difference between their store, and your cheap box store prices. Should we ever need anything else for our outdoor life style, we will look no further than this great little store.

Services were so BAD, I went there to look at some Rangefinding Binocular for hunting season and I…read morewent up to one of the worker and he kind of ignore me and said someone will help you when they can. But he wasn't doing anything. So I went back to the glass case and waited for someone to come over and show me the Rangefinding Binocular, I stood there for over 20 minutes. And I look back over at the other counter and there were 4 workers laughing and not one of them asked if I needed any help. I never experience anything like this as a customer, because when a customer is waiting at a glass case I'm sure the customer would like to look at something. If there was a Zero Star I would have given it Zero. Hopefully upper management will look at this review and have a talk with the workers around the Hunting and gaming section. I was going to potentially buy a $1000 Rangefinding Binocular for hunting. But will order it online from Bass Pro. Date: August 8 2026 Time: 4:40 pm to 5:00pm

Wanted to buy a gun and go through the process, guy behind the counter was less than helpful and…read moreacted like he couldn't wait for me to go away and never come back so that is exactly what I am going to do, NEVER COME BACK.

Great find! Wildcat Sportswear has been around for a long time and never disappoints. Great Greek…read morewear, nice cloth stitched lettering on CSU Chico sweatshirts like they used to sell at the bookstore years ago. Owner has been around for a while and is very friendly and helpful and prices are very reasonable

Wildcat Sportswear was my fraternity's go-to spot for all things apparel-related…read more The venue is rather small and is sort of hidden behind another building bordered by a small parking lot. It's not very visible from the road although it's in a fairly busy area adjacent to downtown. Due to this, I never felt that this spot was commercialized. Just a true mom-and-pop establishment. I enjoyed that this shop is also adjacent to the south campus neighborhood where all the Greek houses are. It was an easy two block walk from my fraternity house. The store, while small, is very clean and orderly. You'll find a multitude of Greek-related merchandise (cups, apparel, crafts, stickers, etc). The gentleman who runs the shop will also take custom orders for embroidering or ordering a particular product. A convenient little shop overall, and a true asset to the Chico State Greek community.

The employee helping me was very nice and helpful I ended up…read moreleaving with 2 running bras.

Not a great selection of running shoes for the avid runner. If you are looking for Super Shoes and…read moreSuper Trainers they lack in those. When I do go to try on shoes they rarely have my size in stock. The staff is friendly and helpful. There is no pricing on the shoes which would be nice to see.

Had been running around town looking for Nike Skull Cap... Called the store while at Dicks Sports,…read moreI had the pleasure of speaking with Samantha, Whom greeted me over the phone very pleasantly to informed me that the store had one left in stock and she would hold it for me. When I arrived at the store noticed Samantha by her welcoming energy. Thank you so much

Came in looking to buy shoes for my daughter. We waited 15 minutes or so for someone to help. Two…read moreemployees walked buy intentionally avoiding eye contact. They seemed busy with something. No big deal. I went to the front counter and asked for someone to help. The clerk stated that the two other employees were helping a customer with a ping-ping table. Ok...we waiting another 15-20 minutes and the two walked by several more times without addressing us. After 30 minutes without help, we left. Won't be back. The deals might be ok, but if I can't get anyone to help get stock out of the back, they might as well be closed. Complete waste of my time.

The people who served me were pleasant enough. When I bought my Ryka shoes 2 weeks ago, I asked…read morethe salesperson if I could return them if necessary. She said I had 30 days. 2 weeks later the shoes started fraying at the lace holes. When I tried to return them they said I couldn't because they were not in good enough shape to resell. They were starting to tear! That's why I wanted to return them. So, make sure you don't plan on returning your shoes if you purchase them here. You will not be satisfied with their return policy.

Customer service last Thursday was laughably bad. No eye contact, no acknowledgement of existence…read morewhatsoever. Blonde lady didn't even look at us until she asked if we wanted a bag after the checkout was done. Weirdly threw the shoes back into the box after removing the security tag. We just had to laugh it off after walking out of the store. Shoe selection right now for women is meh unless you like athletic shoes, crocs, or suede boots with a chunky heel.

I brought a new-used bike in because I stripped the pedal holes and needed new crank arms…read moreinstalled. I brought the necessary parts. I was told I had the wrong parts and they needed to order the right ones. They kept my bike for a few days before calling and telling me they needed to order the right ones and some of it was on backorder for a month. The price and time frame didn't work for me so I took it to another shop for a second opinion. The new shop installed the parts I brought and said they WERE the correct parts. I don't know if this was just a mix-up by the technician at North Rim or some other kind of shenanigans to get me to buy expensive parts from them instead of using what I provided. Either way, my trust is gone. They also charged me $20 to take off and put back on the same broken crank set.

Picked up this beast two weeks ago and I am Loving it! Was hesitant to pull the trigger but the…read morestaff helped me out and got it in stock for me. Had a great fitting done yesterday to tweak all the angles and heights to fit me perfectly! Would definitely recommend this shop to everyone! Also highly recommend the fitting. I'm amazed at what a difference a few millimeters one way or another improves your ride comfort!

So happy to finally have an REI closer than Medford or Roseville! Chico has a super friendly staff,…read moreclean store, and plenty of pick from. Grabbed a pair of Hokas today and some Smartwool, Beyond Yoga, and Vuori on my last visit. Hiker, biker, sport enthusiast, ... they have what ya' need!

I've never been in an REI that I can remember--but I can tell you this, I WILL remember my…read moreexperience at the REI Chico. I find the previous review about "snobby employees" extremely unlikely--I have found nothing but amazing people every time I've been in. Tyler in the Bike Shop was great, answered some noobie questions. The whole team was eager to help, super knowledgeable, helpful with all of my outdoor needs. I was surprised how good a selection of footwear and clothing they had too--and not just for "outdoors", but athletic wear, etc! Ive already spent several hundred here, and this has become my new favorite in Chico. Before you go outside, camp, hiking, a day of the lake, snow sports, or biking--THIS is the place to go!

This place is awesome! They have a great selection of gently used clothing, and the owner is so…read moresweet. I got a cool Godzilla shirt for only $12, and she even gave my pup a treat! Will be back for sure.

Great selection of wonderful quality items! There is a men's section too! Shoes, purses, clothing…read moreand a mix of "new" really cool t-shirts for under $30. I loved visiting this store !!