First off, it was pleasant to walk into a store, and be greeted by an employee that truly loves his…read morejob and the products they sell. It was also great that the employee didn't try to shove the most expensive item into a sale, but rather listened to what was needed. The product was so quality, that we didn't mind the prices, being there was only a minimal difference between their store, and your cheap box store prices. Should we ever need anything else for our outdoor life style, we will look no further than this great little store.

I was in need of some last minute backpacking items and the staff was top notch. Greeted me as soon…read moreas I stepped inside. It was so refreshing to have that kind of customer service. I will be going back to do more shopping. My favorite store in Chico now!!! Side note: 2 customers came in after the close time and they were greeted just as well! It was a delight to see happy faces on the staff even if they didn't get to close the store down on time.

Wanted to buy a gun and go through the process, guy behind the counter was less than helpful and…read moreacted like he couldn't wait for me to go away and never come back so that is exactly what I am going to do, NEVER COME BACK.

Very limited stock on lead free bullets. I have been there 6-7 times in last 3 months and there…read moresupply hasn't gotten any better. This includes reloading bullets. Who ever orders doesn't realize that all of California hunting is with nontoxic bullets. They need to do better. I recommend yuba city.

Wildcat Sportswear was my fraternity's go-to spot for all things apparel-related…read more The venue is rather small and is sort of hidden behind another building bordered by a small parking lot. It's not very visible from the road although it's in a fairly busy area adjacent to downtown. Due to this, I never felt that this spot was commercialized. Just a true mom-and-pop establishment. I enjoyed that this shop is also adjacent to the south campus neighborhood where all the Greek houses are. It was an easy two block walk from my fraternity house. The store, while small, is very clean and orderly. You'll find a multitude of Greek-related merchandise (cups, apparel, crafts, stickers, etc). The gentleman who runs the shop will also take custom orders for embroidering or ordering a particular product. A convenient little shop overall, and a true asset to the Chico State Greek community.

The employee helping me was very nice and helpful I ended up…read moreleaving with 2 running bras.

Not a great selection of running shoes for the avid runner. If you are looking for Super Shoes and…read moreSuper Trainers they lack in those. When I do go to try on shoes they rarely have my size in stock. The staff is friendly and helpful. There is no pricing on the shoes which would be nice to see.

Had been running around town looking for Nike Skull Cap... Called the store while at Dicks Sports,…read moreI had the pleasure of speaking with Samantha, Whom greeted me over the phone very pleasantly to informed me that the store had one left in stock and she would hold it for me. When I arrived at the store noticed Samantha by her welcoming energy. Thank you so much

Twice, within the past 6 months, went to Big 5 looking for shoe's!! Both times, not one employee…read moreasked if I needed any help finding anything?? Both times employee just stood by the checkout counter, this last time 2 employees, one M, one F, never left from behind the checkout counter, just stood there chatting, as I walked out, I said, Thank You For Your Help!!! LoL Both answered back, Your Welcome, Thanks for coming in!!! It went right over there heads that I was being very sarcastic!! Drove to another Famous Shoe store, known for good Footwear!! As I walked in, was greeted , Welcome, the clerk asked if I need help finding anything?? I pointed to what I was wearing an said something like what I have on, she took me right were I need to be!!! That was customer service!!!! I bought shoes there!!! Will probably never go back into Big 5!!!'

I started shopping at FamousFootwear in Chico in about 2007. Love the selection, love that its…read morequiet....the manager is a bit creepy, though, she doesn't smile or try to have conversation. Had a friend who worked for her once and he says she is very odd.... I now shop on FamousFootwear.com and buy all my shoes online. After you spend a certain dollar amount (with the Rewards Program), you not only get regular gift certificates ($5, $10, $15 OFF) but also free shipping (with $200 a year in purchases). Overall, good!

The people who served me were pleasant enough. When I bought my Ryka shoes 2 weeks ago, I asked…read morethe salesperson if I could return them if necessary. She said I had 30 days. 2 weeks later the shoes started fraying at the lace holes. When I tried to return them they said I couldn't because they were not in good enough shape to resell. They were starting to tear! That's why I wanted to return them. So, make sure you don't plan on returning your shoes if you purchase them here. You will not be satisfied with their return policy.

I brought a new-used bike in because I stripped the pedal holes and needed new crank arms…read moreinstalled. I brought the necessary parts. I was told I had the wrong parts and they needed to order the right ones. They kept my bike for a few days before calling and telling me they needed to order the right ones and some of it was on backorder for a month. The price and time frame didn't work for me so I took it to another shop for a second opinion. The new shop installed the parts I brought and said they WERE the correct parts. I don't know if this was just a mix-up by the technician at North Rim or some other kind of shenanigans to get me to buy expensive parts from them instead of using what I provided. Either way, my trust is gone. They also charged me $20 to take off and put back on the same broken crank set.

Picked up this beast two weeks ago and I am Loving it! Was hesitant to pull the trigger but the…read morestaff helped me out and got it in stock for me. Had a great fitting done yesterday to tweak all the angles and heights to fit me perfectly! Would definitely recommend this shop to everyone! Also highly recommend the fitting. I'm amazed at what a difference a few millimeters one way or another improves your ride comfort!

I've never been in an REI that I can remember--but I can tell you this, I WILL remember my…read moreexperience at the REI Chico. I find the previous review about "snobby employees" extremely unlikely--I have found nothing but amazing people every time I've been in. Tyler in the Bike Shop was great, answered some noobie questions. The whole team was eager to help, super knowledgeable, helpful with all of my outdoor needs. I was surprised how good a selection of footwear and clothing they had too--and not just for "outdoors", but athletic wear, etc! Ive already spent several hundred here, and this has become my new favorite in Chico. Before you go outside, camp, hiking, a day of the lake, snow sports, or biking--THIS is the place to go!

So happy to finally have an REI closer than Medford or Roseville! Chico has a super friendly staff,…read moreclean store, and plenty of pick from. Grabbed a pair of Hokas today and some Smartwool, Beyond Yoga, and Vuori on my last visit. Hiker, biker, sport enthusiast, ... they have what ya' need!