Great store for country clothes and boots…read more Drawback is it is a little pricey for the brands they carry. Service is sometimes good, and others nonexistent.

Overpriced. I tried to return shoes only 10 min after purchasing. Store credit. Never again…read more Waste of time, look elsewhere.

Do not recommend!!!! Too expensive and customer service is not great. Will not come here again. I…read morewas attempting to return shoes for my mom and was 4 days too late. Never mind that my mother was in the hospital and is disabled. They don't give a shit. Zero stars and the manager is barely able to vote.

For Elyse has the absolute best customer service! From the moment I walked through the door it felt…read morelike a VIP experience. Maddy and Jada were incredibly helpful. I was looking for a few outfits for a trip, and they put together a personalized room for me with thoughtful suggestions that I loved! You can tell they really care, I've never had such a wonderful experience before at a boutique! I will definitely be back, highly recommend

walked in looking for a black pair of bootcut jeans, left with a pair of black wide leg jeans. the…read moreservice is okay, the workers are very pushy when it comes to shopping. they ask "oh what are you looking for" and then they find like items similar to them. they give you a fitting room and then they push more clothing onto you, fitting rooms have a small mirror so it basically forces you to go out and look at the mirrors outside of the fitting room. i needed the jeans for an event which got canceled, i went to return them and i was only given back $98 back in store credit! i needed that 98 dollars back in gas and turns out i just left with some stupid store credit. thanks for the store credit, but the clothing is so expensive.

An awesome dress shop. The quality is exceptional, dresses are beautiful/tasteful, and reasonably…read morepriced. Customer service is great. I recommend this store for dress selection, appropriate for almost any event.

I tried to buy my friend a gift for her 18th birthday, I go in this store for the first time and I…read morebuy a pair of pants that I thought might be cute, however I knew if they did not fit her I would return them as the pants would not fit me and they were $70 that was supposed to go toward her. I informed the workers who I was looking for and that it was a gift, not once did anybody bring up a "return policy" however I ended up seeing it on the receipt the day I went to return them 6 days later(which is within the 14 day return policy.) I walk in the store and talk to the man at the counter and explain that the pants don't fit and I would like a refund. I had my receipt, tags on the pants, and aside from when I finally gifted the pants to her and she tried them on, they have only been in a clean bag that I had also bought that day. The man seemed as if he would give me a refund as well but then says they smell of cigarettes, which they absolutely do not, but even if so I explained that if we can't wash them them that is not our fault whatsoever. But like I said we do not smoke and the pants have been in a smoke free car ever since we found out they didn't fit. The man sends me out the store and leaves me confused because whatever he is smelling neither I nor my friend can smell, because they are brand new and again we do not smoke, nor should someone be expected to alter how the environment they are in smells to accommodate a pair of pants that we aren't even sure will fit. I called the store multiple times with being sent to voicemail Everytime, and eventually resulted to e-mailing the business, I approach the situation as detailed and respectful as I can and it has been several days with no reply. Makes me think they are purposefully avoiding my email so they can tell me it is past the 14 day return policy. It makes me feel like they are just finding any ways to keep money even if it means bad business, it shows greed, unprofessionalism, lack of communication, lack of accountability, and it did not do anything but take my money and leave me with pants that will not fit anybody. I wouldnt even be making this review if they would have answered my email trying to find a middle ground or some form of understanding, even if they respectfully declined my request to return and explained exactly why would be better than being completely ignored. I've debated going back into the store, however the only reason I would even go back at this point is to say this which I have said to you guys about 3 times now all in different forms of communication. You cannot say I have not tried or have not been respectful about this situation and you choose to "reply" with silence. I would not bring my business back here ever, which is sad to say because I really do like the female employees there, all very accommodating and welcoming, the man at the front and whoever is in charge of answering emails is who I am directing this message to as those are the only 2 factors of this store that have absolutely repelled me to spend money at the establishment again. I have been more than understanding, more than patient, giving u multiple days in between reaching out to get back to me, but it is very clear how this business operates based off how I have been treated. I'm not sure if it is because of how I look, maybe the color of my skin, or if you treat all your customers with disregard because based on the reviews many people like this store, hence why I shopped there in the first place, but I have received nothing but bad service since going in to make my return

Beautiful store Excellent customer service. I highly…read morerecommend! The owner and staff are Amazing!

I was browsing through Downtown for a cute dress to wear to an outdoor garden wedding. The two…read moreladies who were working were super nice and talked with me about the new dresses they got in. What I especially appreciate about this shop is the unique details that a lot of their clothing has. I picked out a perfect strapless dress for around $$60. and got a million compliments!! If you haven't gone into Ruby's yet you should, they have great clothes and nice helpful staff.

I always buy my shoe at Big 5 have been ever since they opened, I'm old so don't do sports anymore…read more I have always had the best experience in this store. They are very helpful finding what I need and also on sale. Thank you for all your help.

This is the only place to buy sports equipment in Oroville. It doesn't have the highest quality…read morestuff but the prices are good.

Visited May 27 2026. This is another cute clothing boutique in what I call old downtown Oroville…read more Both Ruby's and Red Fly are owned by the same person according to the employee ( just a couple doors down from each other). They both have different styles which I like! Red Fly caters to men and women. Both shops have beautiful clothing that is unique and really cute! Still looking for my replacement sunglasses but I am super picky on the fit! It's great to shop local and find high end clothing that will make you stand out! Both shops have sexy yet classy dresses which I love!

BEWARE! BUSINESS STEALING FROM PATRONS, was at Ruby's and ended up purchasing around $300 worth of…read moreclothing and then continued to their other store Red Fly next door and spent $250 there. WHile at the register of either store, I was not made aware of their HORRIBLE return policy which states returns only accepted for store credit within 14 days, EVEN WITH RECEIPT PRESENT AND TAGS STILL ON CLOTHING. When spending that kind of money on clothing especially not trying on some things it's absurd to not give the customer back their money if something doesn't fit or work. If they choose to apply that policy you should at VERY LEAST BE NOTIFIED OF IT BEFORE THE EMPLOYEE GLADLY TAKES YOUR HARD EARNED MONEY AND COMPLETES THE SALE .

The employee helping me was very nice and helpful I ended up…read moreleaving with 2 running bras.

Not a great selection of running shoes for the avid runner. If you are looking for Super Shoes and…read moreSuper Trainers they lack in those. When I do go to try on shoes they rarely have my size in stock. The staff is friendly and helpful. There is no pricing on the shoes which would be nice to see.