Came in w my kids dad to buy the new treadmill that inclines and declines. We knew we wanted to get…read moreit and we knew we wanted to buy it online- possibly fr Dicks, depending on if they price matched or not. We were at the mall anyway so decided to go in to check it out in person. Tyler or Taylor, crap I'm bad w names, but it was either Tyler or Taylor, really went above and beyond to help us with answering our millions of questions and trying to help us when we asked to get it going to try out. He was unable to get that key thing to work, but man, did that kid give it a valiant effort. We really appreciated his assistance and patience. The store is clean and well stocked. Will absolutely be back and highly recommend.

Another chain store that does well checking off a lot of needs in many different categories. Much…read moreof it must come from China and currently be subject to tariff prices. Strong service and part of the mall.

Large store with a good selection…read more Sportsman's Warehouse, in my opinion, is a discount Cabela's. They cater to the north valley outdoor enthusiast: hunting, fishing, shooting, camping, barbecuing, you'll find your items here. This store is fairly new and is located within North Valley Plaza in the building once occupied by Mervyn's. The plaza has a lot of free parking and is easy to access from both the Cohasset Road and East Avenue freeway exits. I enjoy coming here to stock up on pellets for my Traeger grill. Easily the lowest price in town here. There is always a good selection and a wide assortment of options. They seem to have sales often as well which makes shopping here all the more enticing. The staff have always been friendly and helpful, too. You won't get a true Cabela's experience here, but definitely come if you are in need of outdoor gear at a good price.

Wanted to buy a gun and go through the process, guy behind the counter was less than helpful and…read moreacted like he couldn't wait for me to go away and never come back so that is exactly what I am going to do, NEVER COME BACK.

The employee helping me was very nice and helpful I ended up…read moreleaving with 2 running bras.

Not a great selection of running shoes for the avid runner. If you are looking for Super Shoes and…read moreSuper Trainers they lack in those. When I do go to try on shoes they rarely have my size in stock. The staff is friendly and helpful. There is no pricing on the shoes which would be nice to see.

First off, it was pleasant to walk into a store, and be greeted by an employee that truly loves his…read morejob and the products they sell. It was also great that the employee didn't try to shove the most expensive item into a sale, but rather listened to what was needed. The product was so quality, that we didn't mind the prices, being there was only a minimal difference between their store, and your cheap box store prices. Should we ever need anything else for our outdoor life style, we will look no further than this great little store.

I was in need of some last minute backpacking items and the staff was top notch. Greeted me as soon…read moreas I stepped inside. It was so refreshing to have that kind of customer service. I will be going back to do more shopping. My favorite store in Chico now!!! Side note: 2 customers came in after the close time and they were greeted just as well! It was a delight to see happy faces on the staff even if they didn't get to close the store down on time.

Gates Resale is an awesome spot to shop at. Its a small locally owned shop and have always found…read morewhat I needed. Everyone who works there is super helpful and great. Their collection of workwear such as Cahartt, Dickies, and Ben Davis gear is top tier. Their collection of military and outdoor gear is awesome too. I go back all the time they have great deals all the time and I make sure to bring friends/family when theyr'e in town! Highly recommend!

Meh. Have to agree on other reviews about the vibe. It' feels somewhat cold and off, though the…read moreowner has never hesitated to offer help and has been polite. The prices are on the good side of fair. Shopped here regularly before. Busted a hump to get to the store for a quick purchase, only to get a disingenuous "sorry" as they closed up early and the door literally got locked in my face by the second employee - the first just stood in the doorway and stared blankly back at me tongue tied, physically blocking me at the entrance as I tried to go in. As if I was supposed to be psychic and just understand I wasn't welcome even though it wasn't closing time. It was weird.

Customer service last Thursday was laughably bad. No eye contact, no acknowledgement of existence…read morewhatsoever. Blonde lady didn't even look at us until she asked if we wanted a bag after the checkout was done. Weirdly threw the shoes back into the box after removing the security tag. We just had to laugh it off after walking out of the store. Shoe selection right now for women is meh unless you like athletic shoes, crocs, or suede boots with a chunky heel.

The store manager Robin and the associates working at this Famous Footwear in Chico are always very…read morefriendly and know how to deliver great customer service. I read some of the previous reviews left here about how they are comparing famous footwear to other stores and how they don't have a bathroom, etc... Really people?! This store always has a great selection of shoes and accessories to choose from. I'm always amazed! Oh, and Best Buy is literally right next to famous footwear so if you really need to use the restroom don't be lazy and just walk over people, no need to bash this store for not having one. They have a huge selection online as well and are always willing to order shoes for you. So if you don't see certain shoes or accessories you like in the store, they will help you out. A lot of stores do the same thing, so no need to complain about this one. I really like how they have a wide selection in bigger sizes as well since they can be hard to find locally. I recommend signing up to their reward programs as it comes in clutch and they always have greats deals like the "BUY ONE, GET ONE". I will continue to shop here as I am always treated very kindly by the staff and always find great products here.

Ordered a board from them and it took three weeks to come in…read more Let me explain how this is a 5 star review: the board they had in stock had dents and dings, and they did not want to send that out to me. Instead, they ordered a new one from Sector 9 to make sure I had a perfect board and wasn't given the "beat up floor model." Josh was very responsive to my emails, and very clear with his communications and the steps they were taking. They value their customers and it is very evident by how I was treated. I cannot recommend them enough, and I cannot wait to make future purchases through them since I reignited the spark of skateboarding in my life.

I ordered a longboard through Amazon and Boards on Nord is the 3rd party seller. It's been over 10…read moredays - it was supposed to arrive today at the lates and FedEx shows they don't even have a package, just a label. All of the phone numbers are disconnected. (530-636-4340 & 530-899-1455) What's up?

Had been running around town looking for Nike Skull Cap... Called the store while at Dicks Sports,…read moreI had the pleasure of speaking with Samantha, Whom greeted me over the phone very pleasantly to informed me that the store had one left in stock and she would hold it for me. When I arrived at the store noticed Samantha by her welcoming energy. Thank you so much

Twice, within the past 6 months, went to Big 5 looking for shoe's!! Both times, not one employee…read moreasked if I needed any help finding anything?? Both times employee just stood by the checkout counter, this last time 2 employees, one M, one F, never left from behind the checkout counter, just stood there chatting, as I walked out, I said, Thank You For Your Help!!! LoL Both answered back, Your Welcome, Thanks for coming in!!! It went right over there heads that I was being very sarcastic!! Drove to another Famous Shoe store, known for good Footwear!! As I walked in, was greeted , Welcome, the clerk asked if I need help finding anything?? I pointed to what I was wearing an said something like what I have on, she took me right were I need to be!!! That was customer service!!!! I bought shoes there!!! Will probably never go back into Big 5!!!'

You guys have the best service out of all Lids I've been to. A large enough selection for the…read moreaverage consumer and the value is insane with deals and BOGO's. I wish there was a bigger store but it's all good!

I come here all the time, but one of their newer employees named MADDIE was extremely rude and…read moredisrespectful. To my face she said that the hat looked like "shit" and that it wasn't her job to assist me. Her name is Maddie and extremely disrespectful.

So happy to finally have an REI closer than Medford or Roseville! Chico has a super friendly staff,…read moreclean store, and plenty of pick from. Grabbed a pair of Hokas today and some Smartwool, Beyond Yoga, and Vuori on my last visit. Hiker, biker, sport enthusiast, ... they have what ya' need!

The super snobby Chico stereotype must have originated at REI. I'm honestly shocked at the comments…read moreand eye rolls of the staff both in the shoes and at the front desk. Obviously REI has cool stuff 5 star. But the employees are way better than you, so be ready for that. I asked for a black and blue pair of shoes size 12, so I could see how they look, and the sales persons said you know both will fit the same right. Almost as if they didn't want to go through the hassle of grabbing two boxes. You could definitely tell I was an inconvenience for them with only one other person inside that entire store. I considered mentioning it to the staff at the front counter until I got the eye roll followed by the "okay" after I refused the $30 membership. This place is a joke and I'll spend twice as much elsewhere just on principle.