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    Fleet Feet

    4.3 (35 reviews)
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    Olin S.

    3 stars for service, that's really is. Bought some $50 insets there that were useless, but I don't know if the guy selling them knew any better. He seemed knowledgable and the other staff was nice. If your a runner this is the place to go in Chico. Their prices keep them a 3 star establishment. Many items they sell you can order 20-50% less online.

    Super feet insoles I feel great!

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    1 year ago

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    13 years ago

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    Ask the Community - Fleet Feet

    Review Highlights - Fleet Feet

    The associate, Aidan, measured my feet and brought out a bunch of shoes for me to try and helped me pick out the perfect pair (I'm picky).

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Famous Footwear

    Famous Footwear

    (15 reviews)

    $$

    Customer service last Thursday was laughably bad. No eye contact, no acknowledgement of existence…read morewhatsoever. Blonde lady didn't even look at us until she asked if we wanted a bag after the checkout was done. Weirdly threw the shoes back into the box after removing the security tag. We just had to laugh it off after walking out of the store. Shoe selection right now for women is meh unless you like athletic shoes, crocs, or suede boots with a chunky heel.

    The store manager Robin and the associates working at this Famous Footwear in Chico are always very…read morefriendly and know how to deliver great customer service. I read some of the previous reviews left here about how they are comparing famous footwear to other stores and how they don't have a bathroom, etc... Really people?! This store always has a great selection of shoes and accessories to choose from. I'm always amazed! Oh, and Best Buy is literally right next to famous footwear so if you really need to use the restroom don't be lazy and just walk over people, no need to bash this store for not having one. They have a huge selection online as well and are always willing to order shoes for you. So if you don't see certain shoes or accessories you like in the store, they will help you out. A lot of stores do the same thing, so no need to complain about this one. I really like how they have a wide selection in bigger sizes as well since they can be hard to find locally. I recommend signing up to their reward programs as it comes in clutch and they always have greats deals like the "BUY ONE, GET ONE". I will continue to shop here as I am always treated very kindly by the staff and always find great products here.

    For Elyse - These are two of my favorite pieces I just bought from their store!

    For Elyse

    (75 reviews)

    $$

    walked in looking for a black pair of bootcut jeans, left with a pair of black wide leg jeans. the…read moreservice is okay, the workers are very pushy when it comes to shopping. they ask "oh what are you looking for" and then they find like items similar to them. they give you a fitting room and then they push more clothing onto you, fitting rooms have a small mirror so it basically forces you to go out and look at the mirrors outside of the fitting room. i needed the jeans for an event which got canceled, i went to return them and i was only given back $98 back in store credit! i needed that 98 dollars back in gas and turns out i just left with some stupid store credit. thanks for the store credit, but the clothing is so expensive.

    This place is amazing. I am so happy we found it. I have a 16 year old daughter who needed a formal…read moredress. Sadly my wife, her mother, passed away in September. We were going to go to the mall to look for a dress. I was feeling sorry for my daughter that she was going with me, and not going to have her mom's help dress shopping. We stopped downtown for coffee and happened upon For Elyse. I am so glad we decided to go in. The two young women working there gave my daughter the full on princess treatment. They showed her dozens of dresses, helped her try them on, gave her great advice, and paired the dress she eventually picked with shoes and a necklace. My daughter looked stunning with it all put together. It brought tears to my eyes. I am so thankful to Preslie and the other young woman whose name I didn't catch.

    Marshalls - Inside

    Marshalls

    (11 reviews)

    $

    Visited December 30th...see my receipt as always…read more This Marshall's is in Oroville. It is next to Petco and Raleys on Myers Street. I am adopting a rescue pup so I decided to stock up on more toys for my new addition. Prices are super reasonable and the line moves pretty quickly. They have a ton of clothing as well as furniture...shoes...Bedding and more! Plus snacks! Many Xmas items were dramatically reduced! Great experience with a super friendly employee ( I think her name was Morgan ). Clean inside!

    Absolutely HORRIBLE customer service! Today was the second time that I had to return something that…read moreI received damaged from an online purchase to this store! The first time I was told that they would do it this time but not again! This time I told them that I didn't want any hassle as I know that I can return an online purchase that I received damaged. With Marshall's new receipt policy for online purchases it took 5 associates including the manager Indi 45 minutes to figure out how to issue me a refund. Even then they ended up giving me cash back instead of putting the refund back on my TJMAXX card which is what I used to make the original purchase. I had ALL of my paperwork showing the purchase! They were all very RUDE and treated me like I was doing something wrong! They were making snide comments not realizing that I could hear them! It's not my fault that items aren't packed securely and then mailed with FedEx who does NOT handle packages with care!! I am really starting to rethink if I want to continue purchasing from Marshall's.com!

    Kohl's

    Kohl's

    (36 reviews)

    $$

    God help you if you have mobility problems. After trying to walk the store for selection and then 1…read more(ONE) dressing room, and the back and forth for the right size wasn't bad enough. But, then there is only 1 check out area, with mostly self-checkouts (with no one to assist understanding how to use them) and 1 (ONE) register person with a waiting line of 5-6 customers. So, after having no choice, due to hip pain, I left the 2 clothing items at the self- check and had to endure the walk back to my car. What is so hard about hiring enough people to man more than 1 register and your self-check area?!

    This is a very niche review but I just have to leave it. I had left a pair of Ray Ban sunglasses in…read morea dressing room about ten years ago and my wallet in a cart a few days ago... Both times, angelic people had taken both my items to the customer service kiosk in the back of the store without hesitation. Nothing was stolen out of my wallet and my glasses were intact when I got them back. I just wanted to thank those people and I hope that good karma comes back to them ten fold. There are good people everywhere! A review on the store itself: the staff are always kind and helpful. They have sooo many options for clothes and home decor. This has been my go to store for clothes shopping for the last decade or so and I'm always complimented on my outfits! Highly recommend this Kohl's and the lovely people who run it and shop there!

    Fleet Feet - shoes - Updated May 2026

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