Came into the store thinking I would get the best customer service, was treated as if I was homeless begger. wanted sandals as my feet do not like to be constricted by shoes. I bought some and they were going to order them from there store. came into get sandals and wore them before even noticing they were two different colors. My mistake though. will not recommend this to anyone. read more

If you want bad service, do NOT go here. I swear these birkenstalks are better quality than the ones I have ordered from the actual company! Workers were exceptionally knowledgeable about sizing and fit. Helped me find the perfect pair! and the Bakers dozen?? ARE YOU KIDDING?? I almost bough 11 more pairs right then and there. read more

This store offers a "tune up" for Birkenstock's if you buy a pair at their store. The tune up cleans the shoes sole & reseals the cork. I brought a pair in that I had bought from them (about 2 years before) and in 2 short hours they got them back to me looking brand new. They did such a good job that I called to ask the price on the "tune up" for a different pair I had bought online, and they told me I could bring the pair in and they'd do it for free. So nice!! Such great service and a reminder of how important it is to shop locally. Couldn't recommend this store & their products enough! read more

I ran in here during lunch one day and I was the only one in the store. Celeste helped me pick some Birkenstocks, and let me try on 4 or 5 different varieties to make sure I got the perfect fit. She was very helpful and attentive. Overall, the shoes were kind of expensive, but I don't mind given the level of service and the overall buying experience. read more

Walked into the store Sunday afternoon, there was no other customers in the store-we walked in and were not greeted. As we look around neither of the two employees asked if we needed help with anything. Service really could have been better. read more

We usually have a good experience here. They were busy on Saturday when we went in, yet the girls that work there seemed more interested in talking to each other. Everyone in the store seemed pretty unhappy with the service. I just think management should know. read more

Wowzas, i love shoes, and i love chico, and i love this chico shoe store! i came in to buy a pair of danskos, and was thoroughly impressed with steven and celeste's customer service. i thought that when i came in a few weeks ago to buy my birks, that i had stumbled upon a gem, and i really had. they have a cool club called a bakers dozen where if you buy 12 shoes, you get one free! a nice perk when youre a shoe loving local like myself. they also had a bunch of cool accessories, like tomfoolery. read more

Birkenstock - Shoe Stores Near Me - Chico, California

Love this store! Whitney was very helpful. Purchased a pair of Taos Moc Stars that are awesome. Now I can run faster and jump higher!

The BEST place to buy Birks!! I live in Redding and it is absolutely worth the drive down. Great selection, awesome customer service and helpful atmosphere. read more

We had a great experience here this weekend when we were in town. We swung in around 5PM knowing they were closing at 5:30PM and the gentleman that greeted us (tall with red curly hair) was professional and knowledgable and he quickly helped us find a pair of shoes for my partner (which were even on sale!). Not only did he brush off a strange color treatment, he did this while giving us restaurant recommendations! Highly recommend read more

I came in to buy a pair of Birkenstocks and was not greeted when I entered your store. I had to ask for assistance while your employees stood around with blank stares on their faces. I had to ask about sizing, details about why Birkenstocks would be the right choice for my needs. A gentlemen employee helped a little. The female employee handed me my shoes with no assistance or words. I did notice she had no problem helping assist another customer buckle her Birkenstocks. I came in with every intention of buying two pair of Birkenstocks today, however I left with no shoes and a bitter taste in mouth. read more

I do not know why no one has ever written a review about this place. They are the only place to buy birks! They will order anything for you and I love the one on one customer service! read more

The best place to buy great quality shoes! From getting custom-measured to finding the right color, fit and style, to the helpful employees, this store offers a first class shopping experience. read more

I was prepared to buy a pair of $170 Blundstone boots on Saturday. After I noticed a blemish in the stitching I asked the sales associate if he was willing to discount the boot. He advised it wasn't his decision and the owner wasn't there. I asked if he wanted to call the owner and was advised there was no way of contacting them. Too bad!! The store lost a sale and I bought them ten minutes later from Zappos. I tried to support local but sometimes the locals don't support their customers. read more

I have feet that are problematic and it is not easy for me to find shoes that offer excellent support that are fashionable. For a small store they have a great collection of shoes that fit these requirements. The staff is very well informed and I have always been treated courteously. I pop in quite often without making a purchase and they are always welcoming. read more

Just had the worst shopping experience of my life. I asked the clerks if I could bring my dog in with me while I shopped for my mom for mothers day- to which they replied, "yes." While I was trying to ask my mom (on the phone) her shoe size and looked at the store's options, I decided to give my very hot and exhausted dog water from a cup I had brought with me, which she ended up spilling. The whole time we were in the store, the clerks were complaining and making rude comments about how "disgusting" she was, and how "terrible" her behavior was, and other comments insinuating she has not been trained/had bad behavior. I tried to the best of my ability to clean up the ice that I could, and then had my friend ask the clerk if they had a towel to clean up the rest. Again, the clerks were rude throughout, exhibiting eye rolling and more complaints. Ultimately, we got kicked out of the store. The point is this: if they had told me "no" when I had asked if I could bring her in, I would have understood and complied, and then come back later. I respect store owner's decisions in deciding to allow me and my dog access to their store; but because I was treated so poorly in this interaction, the price I'd invest in doing business with this store is no longer worth it. I hope in the future, birkenstock store, if another potential consumer comes in with a dog like I did, that you immediately tell them you don't want animals in the store (unless that dog is a service animal). read more

The people here are informed, helpful and very nice. Great selection of shoes and they will find anything you want that they might not have in stock. And they fix shoes also. And best yet, they let me shoe shop with my black lab!! read more