I love Lane Bryant in general, the Lane Bryant in Redding is the best! The staff is so friendly…read more They've gotten to know my preferences. They make wonderful suggestions for things I might like. They're always honest if something is working or doing nothing for me. I'll look online and kind of "preshop" then I go in and show them what I'd like to try on. The staff sets me up in the dressing room with my picks. I try on my picks and I'm out the door in no time. Usually with a bag of yummy new clothes. We're lucky to have such a great Lane Bryant in Redding!

Lonnie should be the face of Lane Bryant, period. Each time I am in Redding as my fortune would…read morehave it, Lonnie is always there. I'm immediately greeted with a "Hello, welcome to Lane Bryant!" Followed by, "Are you looking for anything specific or can I help you find something?" Great service really makes a shopping experience and I always enjoy visiting the Redding location. I'm a decades long LB shopper and obviously then love the clothes, so this review is more about the service level in the Redding store. I eyed a few items that were in the wrong size and before I could ask, Lonnie offered to look the items up online, and had them shipped to my home. He also offered style advice (as did the other Associate whose name I did not get), on a sweater I wasn't sure about due to the length. Lonnie gave me some style suggestions on how to wear it, and it went home with me. Great, personable, 1:1 service. I told Lonnie if he worked in Sac the store would sell out lol thanks again LB, for hiring staff that provide excellent service, with a few laughs and a smile.,

The manager at this store, Sheri, is a terrible person. She is abusive to her employees and fires…read morethem without any reason. She is unprofessional and unhelpful. Lina and Stacey are amazing and your store will go under without them. Other than the management, the store is so messy it's hard to find anything. The prices don't match with the quality of the clothing. The carpet and condition of the store is disgusting. I am shocked people don't get sick from the mold that has to be in the carpet. The plus size section is a joke. Good luck.

Love this store. It's my favorite location. I prefer it to the Anderson store. Very friendly staff…read morethat go above and beyond to help you. Amazing fitting rooms. Extremely clean and shiny mirrors. Very impressive up keep on the entire store in general. Love the sizes that accommodate All sizes and curves. Highly recommend this store and especially this location inside the mt shasta mall.

I love this store. everything is unique and the music is always the best. Leanne, the owner is over…read morethe top friendly. Any shop that takes their dogs to work with them is a place I want to shop. The Peddlers Closet is a really fun place to shop & visit!

Excellent selection of Clothing , Knick knacks, Art Glass and Antiques. Very nice and helpful staff.read more

I don't go to Kohl's anymore, so this is the only department store I occasionally frequent…read more I've been coming here for years, since I was a little boy! Now, the store feels a little behind the times - it needs a major upgrade if it's going to continue to be around in the future. Their selection of clothing is still pretty varied - have a lot of excellent men's dress attire, activewear, etc. They also offer home décor and other items like towels, bedding, etc. I agree that occasionally wait times at registers can be ridiculously long. At this point, why not try self-checkout? Sephora is here too, but I wouldn't ever use it because I'm a man. And the store is extremely lively and pleasant to frequent during the holiday season with the Christmas music playing, the decorations, the customers walking around the store looking for gifts, etc. Anyway, this is still a great department store for this city.

If I could give zero stars to the JCPenney Salon, I absolutely would. This was by far the worst…read morecustomer service experience I've ever had at a salon. I paid to have my hair dyed, and it came out extremely patchy and uneven. Even the esthetician who did the service admitted out of her own mouth that I shouldn't have had to pay for such a poor result. Despite that, the salon manager refused to fix or redo the color to remedy the issue. What made the experience even worse is that I was still charged full price for a service that was clearly done incorrectly. There was no accountability and no effort to correct the mistake. I will never return to this salon again and cannot recommend it to anyone looking for professional service or quality results.

It was a half hour until closing and two girls were working. Not one of them greeted us. I asked…read morethem how they were doing to point out that I shouldn't be the one asking. They didn't ask us what we were looking for and it overall felt like we weren't welcome there. I won't be back. You would think that a small business would be want to offer the best customer service, but that wasn't the case here.

Very very nice people. walked in for a gift certificate. They made it out for us and they were…read moregreat. There's a great little shop.

God help you if you have mobility problems. After trying to walk the store for selection and then 1…read more(ONE) dressing room, and the back and forth for the right size wasn't bad enough. But, then there is only 1 check out area, with mostly self-checkouts (with no one to assist understanding how to use them) and 1 (ONE) register person with a waiting line of 5-6 customers. So, after having no choice, due to hip pain, I left the 2 clothing items at the self- check and had to endure the walk back to my car. What is so hard about hiring enough people to man more than 1 register and your self-check area?!

This is a very niche review but I just have to leave it. I had left a pair of Ray Ban sunglasses in…read morea dressing room about ten years ago and my wallet in a cart a few days ago... Both times, angelic people had taken both my items to the customer service kiosk in the back of the store without hesitation. Nothing was stolen out of my wallet and my glasses were intact when I got them back. I just wanted to thank those people and I hope that good karma comes back to them ten fold. There are good people everywhere! A review on the store itself: the staff are always kind and helpful. They have sooo many options for clothes and home decor. This has been my go to store for clothes shopping for the last decade or so and I'm always complimented on my outfits! Highly recommend this Kohl's and the lovely people who run it and shop there!

The woman working the counter was so nice, funny, and helped me so much. I'm so grateful for her…read morehelp and I got exactly what I was looking for.

The most AMAZING shopping experience a self conscious, low self esteem chunky girl…read moreWith anxiety WILL EVER HAVE! No need to ask for a fitting room. Nope. When they see you holding stuff they approach you. Your name gets put on the fitting room Door. They take your clothes to be tried on in the room for you and set them up oh so neatly awaiting you to try them on. Trying clothes on is the worst. You get hot. You get sweaty. Then you get frustrated and end up leaving. Not at Torrid. Nope. Built in rotating fans in each fitting room. That you have the control dial to its speed and where it points. Can you say HEAVEN!! And when you like an item but need to try another size. But you know dang well Once you get dressed your not coming back to the fitting room again. Heck no. But no worries at Torrid. Nope. They check on you and get you any different sizes and/or items as you need anything while your inside the fitting room. The staff is AMAZE BALLS. The Redding store is my FAV. They know the regulars by name and shopping often turns into fun with friends it feels like. Never a depressing sad experience like I always used to have. Prices are up there but the clothes last FOREVER! High quality and high fashion and it's well worth the money. Highly recommend.