Took pride es 2 mobility scooter in for simple diagnostic I…read moream a senior amputee on a fixed income Went into established and asked for a simple diagnostic on why it would not charge I was charged a 125.00 dollar on this matter It was nothing more than a 5 dollar fuse Was contacted by staff which was very sarcastic and rude over the phone letting know it was nothing more than a 5 dollar fuse Went down to pick my scooter up and was surprised to be charged 130.00 dollars for a 5 minute fix I highly recommend checking internet on any electrical items you might have prior to taking to this store Pricing is completely ridiculous I give them a zero star rating

Their customer service needs improvement. They need to be more respectful to the handicapped…read morecommunity. My caregiver and I went in about a month ago to look at different durable medical equipment for me. They were supposed to order specialized utensils for me that I was to come in and look at first, as per Valley Medical, to see if they were compatible for me and if the price was right, then I would have purchased them. Valley Medical just ignored me and never gave me that chance. We have now went to a different business that truly cares about their handicapped clients. Shame on you, Valley Medical!

Said they are not able to call you on a landline to tell customer there perspiration is ready for…read morepick- up!

This pharmacist,Barnaby is so afraid of dealing with controlled substances he will not fill them…read moreeven if they are legal and justified. I spoke to him on the phone and told him he's been dispuring the same medication for the last year(when it's due) and he said I was not telling the turth. I go in and he say yeah, I see we have been.Unfortuately his fear of beauracracy get's in the way of common sense. One more thing. I am constantly calling this pharmacy to see if they have filled something. It will literally take them a week if they are out of stock. I don't mind that but try having the courtesy to call me.

I love the kind and professional service at KindCare! The owner and the assistants even remember…read moreour names! The selection of over-the-counter items are helpful when you need something in addition to prescriptions. Some of the prices are even less than those at the big chain stores! The staff also made the process of transferring ALL of my prescriptions from my former pharmacy to KindCare. Thank you, KindCare, for being our neighborhood pharmacy!!!

I made an appointment for an RSV vaccination a few days in advance. Upon arriving for the shot, I…read morewas informed I could not have it because the person authorized to give it had gone home. They could have called to cancel, but did not. On top of that, Kindcare filed a part D claim (over $300!) for the shot that I never got. The claim was filed days before the aborted appointment was scheduled. I had to get this claim reversed so that I would not be denied the shot when/if I finally get it.

I went there for the respiratory therapist visit with CPAP supplies. Ashley H respiratory therapist…read morewas amazing. The people at the front desk were great, Ashley was amazing and customer service, very knowledgeable helped me out completely. Highly recommend their services. 5/5 stars!!!

Ashley was very supportive and professional in helping us determine how to better use the cpcp.read more

Dr. Laya gave me the best exam I ever had, and I started wearing glasses at age 12 and am 75 now…read more He was very kind and took a lot of time each visit. I highly recommend him and feel grateful I found him.

Chico office is horrible I been trying to get my supplies they them and they say I have wrong…read moredocuments we sent it Over to dr its been month and a half and still no supplies I have been with anything from owens for over a year and not 1 supply they are the worst medical supply company ever here I am having to buy my own supplys out of pocket I have contacted my health care provider and file a grievance on owens in chico

My 94 year old father had a stroke and had been fully independent with good life quality until…read morethen. The stroke fully disabled him and I didn't want him to finish life in a nursing facility so retired early to take care of him. Alex, the owner of One Source Mobility, talked to the OT and the PT at the rehab where Dad spent 18 and a half days after a few days in the hospital. Alex had a ramp installed and a bar by the shower so Dad could continue his therapies at home and didn't try to sell us anything in addition, ever. He was very accurate with assessments when I thought we needed more, explaining that with the progress Dad was making he would recover faster working with his therapists to overcome the temporary obstacles. He checked in very often to make sure things were going well, not just on the phone but FaceTime, even, with the therapists in the home. By the end of the 7th month Dad made a full recovery, the Dr. said it was a miracle. Alex is a licensed contractor and he is also an Assistive Technology Professional, a Master of Certified Environmental Access Consultant, a Certified Aging in Place professional, has an Executive Certificate in Home Modifications from the USC School of Gerontology and is a Certified Living in Place Professional. He listens, takes his time and is very reassuring. He was so calm and explained things so well it was easy to trust his judgement.

The guys at One Source Mobility are life savers! My elderly father fell and broke his leg,…read moreconfining him to a wheelchair for 90 days and then a walker TBD. My fathers house sits up on a 20" high foundation and had no accessible entrances. In order for my father to come home from the hospital, I had to get wheel chair ramps installed ASAP. After calling a number of ADA contractors who shied away from residential work, I got in touch with Alex at One Source. Alex took the time to talk to me about my father and his needs. Addressing my father's accessibility issues so he could come home from the hospital was his #1 goal...NOT selling me equipment. He recommended temporary equipment until after my father's initial recovery and his condition stabilized. He could have very easily tried to sell me a bunch of equipment at this point, but purposely did not. It was more important to him that my father's needs were addressed in the most cost effective way and in the timeframe that allowed him to come home, than it was selling us more equipment. Alex gave us the most economical option that met our needs in the short term, and then came back once my father's condition stabilized and provided a great long term ramp solution, again with both longevity and economy in mind. Alex has also followed up with calls to find out how my father is doing and making sure everything is working for him. I can't thank the guys at One Source enough! I highly recommend them!

There was so much confusion with my prescription and the manager was AMAZING! I stayed on the…read morephone with my insurance for like an hour and he ran the prescription through multiple times. Due to someone calling in and filling the order at 2 different pharmacies, it was a huge inconvenience but he was so patient. Thank you! So many good people in Chico. Thanks for being one of them. Mandeep, your kindness is appreciated!

Staff is always helpful and go beyond to help to what I want!! I go often and all staff is amazing !read more