Thank you Patty for fixing my bridesmaid dress after the other place in Sacramento messed it up…read more Patty is the best at what she does!!!! Hands down and by far the best!!! Reasonable pricing and exceptional works and great customer service!!! Love u Patty!!

I had such a great experience at lulus picking out my grad dress. Specifically the blonde girl Ken!…read moreI came in with my friends and we all left with great pieces! anytime I go in she always goes above and beyond. So glad she was there when I was shopping!

I drove here from out of town and I had about 10 minutes to shop, the lady came up to me three…read moreminutes in and said they closed the register early so I actually only had five minutes, so they close the register at 4:55pm not 5pm. I found it kind of rude. They should definitely put on the website that they close 4:50/4:55pm if they're not going let people shop until 5 PM. Overall, I had a negative experience.

Such a great place to buy clothing in Chico! Chic, on-trend clothing plus gifts and accessories…read more Friendly, attentive service. Clean store. Great sales. My family and I stocked up this holiday season. We will definitely come back.

Came in for a wedding guest dress this morning. Had lots of questions, and every one of them was…read moreanswered in full and with great care. Much appreciative to Anika for her calm and support! Will definitely be back for future events.

Great old and new vinyl albums. Good prices and local. Friendly service. I will visit often to…read moreexpand my collection.

Cool place.Same as it was back in the 80s when I first started coming here.Alot of really neat…read morethings like albums, Posters,Tapes,Ect.

As per usual, the inventory in these discount stores is ever-changing - walk in one day, find…read morecertain items, come back the next and those items will be gone and there'll be new ones in their place. The ever-changing inventory and set-up are similar to those of TJ Maxx and Burlington. However, I find Ross probably to be the least extravagant of the 3. This store tends to be messier, has longer lines, the quality of clothing is a little less acceptable, bathrooms are often locked [which is annoying], and sometimes there is an unpleasant smell inside. With that being said, if you take the time to look through the racks of clothing, you're sure to find something exceptional, and at a reduced price! I used to go here all the time for socks. I could get 5 3-packs for under $30. And the brand was Under Armour. This store can get crowded relatively fast, so come early in the morning. That's when I've noticed there are only handfuls of customers in the store. Service is excellent. I've returned clothes here before that just didn't work for me without hassle or interrogations. And the good news is that they'll accept a return even if you bought it from a Ross in a different city. Hold on to your receipt, please.

I went to the Ross in Chico and it was SO much better than the one in Auburn and the dressing room…read moreattendant said the one that is even better is the one up in Paradise!! This one in Chico has better clothes, home goods and purses!! Love this Store!

This Tilly's is by far the friendliest and most helpful location that I have ever visited. The…read moreemployees are very people oriented and more than willing to go above and beyond. On my visit today I was helped by Lilian on the floor when I was struggling to look for a specific item and was given the best answer for what I needed. They took their time to give me the best information so that I could make the proper decision on my purchase. As I got to the register, I was greeted by Lily who had great, positive energy and great customer service. My trip today couldn't have gone any smoother. The location owner is very lucky to have a solid, hardworking team!

POOR CUSTOMER SERVICE! I've been here 1/2 and not one…read moreof the employees have acknowledged me or my daughter. This is obviously not a business with customer service in mind.

Horrible customer service. Ignored 3 emails and no way to call. I do not recommend it.read more

I have purchased from Design by Humans for several years--for T-shirts for my husband and me. The…read morelast purchase, received early Oct 2023, contained a t-shirt of the wrong size. I've been using their internal return emails feature--there is no phone number or customer service available--for over a month, and I've been greeted with only silence. I've submitted three emails a week apart and I waited another week to submit reviews, hoping for a response. I'll update my review if they ever do respond. Don't order if a wrongly sized random t-shirt bothers you. My husband is 6'5" and wears an XXL--for the length. He can't wear a size S.

Visited today..August 21st..see receipt…read more I was in Oroville today visiting friends and I noticed my backpack for my swimming stuff had broken its strap. My girlfriend suggested Ross in Oroville so I decided to give it a try. SO glad I did...I found the perfect backpack (Nautica) on sale that was deep enough to hold a large towel..goggles..paddles and swimming cap. Great price and quality was very good. They have men and women's clothing. ..shoes..jewelry..housewares and much more including kids clothing. Everything is discounted and relatively affordable. They are known for carrying designer items for up to 60 percent less then other stores. I would not say the quality of the clothing is very good but if you are on a budget then this is a good option. Overall it was a good experience and I got an awesome backpack!

The store is unorganized & messy with things all over the floor. Staff doesn't care about their…read morejobs & neither does management or they would take pride in their store.