Preston is one of Chico's coolest dudes, a real artist and a truly unique character! Rebuilt my…read moreBirkenstocks multiple times and they always look like new. Go pay him a visit.

Preston's is Old School Chico all the way....such a wonderful experience from a true and friendly…read moreexpert....! He made me some watch straps out of my daughter's old leather backpack and I will always come back for any other leather related job!

The nice guy at Lou's shoe repair fixed the sandal on the spot. Very reasonable price. Highly…read morerecommend.

Lou does good work, just make sure you get a price of how much the job will coast before hand. I…read moreusually ask first, but last time I forgot to ask how much my shoe repair would coast. I was so shocked when I picked up my shoes and Lou told me the price. I, of course paid, but I could have bought a much better, brand new pair of shoes for what he charged me. I had never ever been charged so much for a repair before, so, always ask before he does the job as to not get a huge bill after he gets done.

I've had nothing but great service when I shop here. I had great customer service getting a gift at…read moreChristmas. The last time I was in, I met the owner's wife, who was working there. I need to get in there for a pair of jeans, they have a great selection.

Awful customer service, goods are overpriced and mediocre…read more but I cannot stress enough how rude the girls working there were. Go to a thrift store you'll get better quality things at a fraction of the cost.

So I went there seeking to buy two mattress. One a full and the other a custom 3/4 mattress. The…read morelady took me through the selection process - first choosing the mattress by style and then arranging for the size you want. It was quick and easy and she was very helpful. I thought that the beds were really expensive but I also know that they are very well made. my last mattress was less than a thousand but only lasted five years. this one can be flipped and from the reviews seems like it will last much longer. the full was delivered the next day but the 3/4 we put on hold because they needed exact measurements. this bed frame was built in the 1700s when nothing was standard. it took a month and a half before we were ready to have them make it. after they delivered it they sent me a huge bill for an invoice that i had already paid. i was worried about this, because i had paid so far in advance. another company did this to me and they are still sending me bills ten years later and i have to check my credit report constantly and have on cue a legal argument in case they do, because they wound't fix it. these guys fixed the problem right away and apologized for sending me bills for a month. a lot of companies don't do this kind of service anymore and customers fall through the cracks, so for all these reasons i keep my five star rating.

We had 4 tall chairs that we use at our snack bar reupholstered at Square Deal Mattress Factory…read more Our experience was great from the very beginning. We worked with Jamie, Pam (I think this is the woman working at the front desk - if not, she's great too) and Clyde who did the upholstery. We encountered other employees as well and all were friendly, knowledgeable and helpful. We weren't sure about the exact material and color we wanted so they presented several options and explained the pros and cons of each material choice. We decided on a medium brown leather. They met every timeline and commitment they made to us. We couldn't be happier with our chairs. The finished product is high quality and fits in perfectly with our snack bar area. I highly recommend this company and I would definitely use them again.

I had an expensive pair of leather slippers. The sole was coming loose (unstitched) around part of…read morethe slipper(s) and I took it to Pat. I've used this business in the past with excellent results. I had the same experience this time. There is no other business in Chico that I would trust to repair shoes, boots, slippers, etc. Pat is an old school craftsman. I've seen other reviews who said he "didn't do what I wanted" but I've found that, as long as you clearly state what you want done, that is what you will get. Each time I've use his services he talked with me about what I specifically wanted done and then gave me the options. I've chosen what I considered the best options (not necessarily the cheapest options) and have been extremely satisfied with the results and the price.

Gave them an expensive pair of boots with a unique color that were so scuffed that the color was…read morecompletely gone. Another shoe repair place shined them up with an oil-based cleaner, which made the problem worse. David worked on them until they looked great. It was a ton of extra work, but they never changed my original quote, and I'm really happy with the outcome!

I was visiting from out of town when I came here. The store was clean and had many employees busy…read moregetting merchandise out to the floor. What I found strange was that they didn't have a 50% color day! Upon entering the store I had asked the cashier what the color of the day was and she tells me it's green. I was in that store for 3 hours, so I had a cart full, only to be told someone told me wrong. I was highly disappointed. Another thing I found strange was that they randomly priced items higher in marker if they thought they were worth more than Goodwills pricing. A coffee mug for $14.99! You gotta be kidding me! lol Someone had also priced the baby dolls in marker on their forehead. That won't wash off! The gentleman who was cashier was very nice and had good conversation. Even with the weirdness, I will be back when I'm in the area again. It's a great store.

By far the WOST goodwill I have been to. Jacked up prices and I mean they missed nothing in this…read morestore. The lady at the register argued with me about a kids book like her life depended on making this sale. Awful location and even worse customer service. Unfortunately I can't rate negative stars.

Amazing vintage store! Absolutely overflowing with clothes. Not everything has a price tag but the…read morelady who owns it was so sweet and reasonable prices. Would recommend!

They have some beautiful finds, I would say more 70s - 80s looking items than 40s-60s, but that may…read morechange on the day you go in. They do have a men's section as well, which I think is nice for all the guys that are usually waiting around for their girlfriends. There are shoes and accessories. Staff is always friendly. There are a lot of not vintage items just vintage-looking, and some really stained and damaged tops in the front section which are not marked down. The store is very very packed full of clothes as well (and it's already quite small) making it hard to navigate and sort through. I wouldn't pay the prices they are asking, but I would if they put more care into the clothes they're selling and cleaning up the place generally. I think they could make the store easier to navigate and worth the prices by reducing overall inventory by 15%, and removing the stained and damaged and not-vintage clothes from the regular section, and having a distinct clearance section for those items.