Jen was incredibly knowledgeable and really helpful in answering the litany of questions I had…read moreabout getting my boots repaired, weather or not it was worth it, and what to look for in a new pair of boots. She didn't upsell me on anything, in fact she told me I'm better off doing minor repairs myself on my current boots and looking for a new pair sometime in the future. I wish I was in a position to buy a new pair right now, I would gladly give my money to J & M. Highly recommend!

Jen was really helpful and nice not only over the phone but once I got to the store. Went in for…read moreboot repair, definitely recommend

Preston's is Old School Chico all the way....such a wonderful experience from a true and friendly…read moreexpert....! He made me some watch straps out of my daughter's old leather backpack and I will always come back for any other leather related job!

Preston is one of Chico's coolest dudes, a real artist and a truly unique character! Rebuilt my…read moreBirkenstocks multiple times and they always look like new. Go pay him a visit.

I have already listed what the issues are. If service had been done there was a financial value…read more BUT...... the quality of actual customer service was awful. They are shady in their service advice . I believe dishonest, and try to sell you on un needed service. Absolutely will not recommend to my worst enemy

I had a pair of ladies shoes that needed a broken strap fixed and add two whole cause the ankle…read moredidn't fit tight enough and Lou's fix for me one very happy customer I will return. Also, his wife makes aprons with NFL sports teams great quality workmanship. Have a nice day. And, the value was very nice. The value was affordable too.

I've had nothing but great service when I shop here. I had great customer service getting a gift at…read moreChristmas. The last time I was in, I met the owner's wife, who was working there. I need to get in there for a pair of jeans, they have a great selection.

Awful customer service, goods are overpriced and mediocre…read more but I cannot stress enough how rude the girls working there were. Go to a thrift store you'll get better quality things at a fraction of the cost.

I checked out the one star reviews and they are junk. Everyone should know that you can't return a…read moremattress. And people saying the woman is rude are out of line imo. They are a mattress factory, so when she says any mattress can be made into a full she means that you can pick any line or style or features and they can make it in full for you if they don't have it in stock. And when she says this, rather than saying she didn't understand, the customer is rude to the clerk! The clerk is trying to help you. They are a factory. They can make any mattress in any size! So these criticizers are way out of line, in my opinion. I'm going there tomorrow to buy a mattress. I'll update this review after. Maybe I will be surprised and the lady will be rude to me... but I don't think so!

I picked up a new mattress (no box spring) from Square Deal and I was very happy with their level…read moreof customer service. They went out of their way to have someone available for me when they are normally closed so I could pickup and pay for the mattress once it was ready. It appears just as well made as my previous Square Deal mattress, which is still in use on a guest bed.

I had an expensive pair of leather slippers. The sole was coming loose (unstitched) around part of…read morethe slipper(s) and I took it to Pat. I've used this business in the past with excellent results. I had the same experience this time. There is no other business in Chico that I would trust to repair shoes, boots, slippers, etc. Pat is an old school craftsman. I've seen other reviews who said he "didn't do what I wanted" but I've found that, as long as you clearly state what you want done, that is what you will get. Each time I've use his services he talked with me about what I specifically wanted done and then gave me the options. I've chosen what I considered the best options (not necessarily the cheapest options) and have been extremely satisfied with the results and the price.

Gave them an expensive pair of boots with a unique color that were so scuffed that the color was…read morecompletely gone. Another shoe repair place shined them up with an oil-based cleaner, which made the problem worse. David worked on them until they looked great. It was a ton of extra work, but they never changed my original quote, and I'm really happy with the outcome!

Goodwill, why are you increasing the prices so much? In many stores there are disabled people or…read morepeople on government benefits that are required to "volunteer" 20 hours or more a week? Why not just pay them? Getting free labor to sell donated items and paying top employees mid to high 6 figures a year? Maybe I just don't get it. This probably won't change. But, something that can and should change is the tape and price stickers that are used on merchandise! They both leave an insane amount of residue that is impossible to fully remove. I like shopping at Goodwill but I don't like having to see the residue on purchased items. Please look onto this.

Don't shop here, as specially now that they got rid of dressing rooms. They don't honor their…read morereturn and exchange policy and wanted me to pay extra to exchanging the exact same item.

Amazing vintage store! Absolutely overflowing with clothes. Not everything has a price tag but the…read morelady who owns it was so sweet and reasonable prices. Would recommend!

They have some beautiful finds, I would say more 70s - 80s looking items than 40s-60s, but that may…read morechange on the day you go in. They do have a men's section as well, which I think is nice for all the guys that are usually waiting around for their girlfriends. There are shoes and accessories. Staff is always friendly. There are a lot of not vintage items just vintage-looking, and some really stained and damaged tops in the front section which are not marked down. The store is very very packed full of clothes as well (and it's already quite small) making it hard to navigate and sort through. I wouldn't pay the prices they are asking, but I would if they put more care into the clothes they're selling and cleaning up the place generally. I think they could make the store easier to navigate and worth the prices by reducing overall inventory by 15%, and removing the stained and damaged and not-vintage clothes from the regular section, and having a distinct clearance section for those items.

Really good store with wide variety of furniture and collectibles. Very fair prices. We will be…read moreback next time when we visit Chico.

SO. MUCH. STUFF !!! Some collectibles. Some nice furniture…read more Some not so good stuff. A fun browsing experience!