I learned about Lulu's through my teenage daughter. Didn't you know? It's where EVERYBODY would get…read moretheir homecoming dresses, amongst other things. I'm not tryna be some hip GenXer wannabe, I genuinely like the clothes here. I just happened to be the oldest customer in the store ha ha. This is where clothing and accessories (and some shoes) from Lulu's can be found at very low prices. Most of the items in the bins are $10 and the dresses are a bit more. I found a hooded sweatshirt for daughter and a knit wrap dress & summer hat for me. Everything was $10. There are dressing rooms at the back of the store so unlike the online store, you can actually try stuff on. There's something to be said about brick'n'mortar stores! Make sure to check the hours and days - they are open Fri - Sat. I also noticed they have a Senior Hour on Sunday from 10:00 - 11:00. I wonder if that's when they give out AARP discounts? I could have spent more time here but I was conscious of making the BF wait and wait...besides there is more to life than just shopping. Well, sometimes.

I had such a great experience at lulus picking out my grad dress. Specifically the blonde girl Ken!…read moreI came in with my friends and we all left with great pieces! anytime I go in she always goes above and beyond. So glad she was there when I was shopping!

For Elyse has the absolute best customer service! From the moment I walked through the door it felt…read morelike a VIP experience. Maddy and Jada were incredibly helpful. I was looking for a few outfits for a trip, and they put together a personalized room for me with thoughtful suggestions that I loved! You can tell they really care, I've never had such a wonderful experience before at a boutique! I will definitely be back, highly recommend

Worked at this place in college. Was told I'd be doing " sidewalk sales" to start. Was forced to…read morestand outside and had the homeless physically threaten me and was still told to " guard the clothes" . Managers swiped MY sales constantly bc it was commission. The owner amber was disgusting and I was constantly accused of being an irresponsible party college girl if I so much as showed up to work with a headache. I renewed my lease over summer to work there and after that I showed up one morning, worked for a few hours and then was pulled into the back shoe room and fired on the spot, was told not to clock out. Overpriced clothing and horrible work conditions. Highly reccomend working for 5th st boutique or anywhere else in chico if you're looking for retail opportunities.

An awesome dress shop. The quality is exceptional, dresses are beautiful/tasteful, and reasonably…read morepriced. Customer service is great. I recommend this store for dress selection, appropriate for almost any event.

I tried to buy my friend a gift for her 18th birthday, I go in this store for the first time and I…read morebuy a pair of pants that I thought might be cute, however I knew if they did not fit her I would return them as the pants would not fit me and they were $70 that was supposed to go toward her. I informed the workers who I was looking for and that it was a gift, not once did anybody bring up a "return policy" however I ended up seeing it on the receipt the day I went to return them 6 days later(which is within the 14 day return policy.) I walk in the store and talk to the man at the counter and explain that the pants don't fit and I would like a refund. I had my receipt, tags on the pants, and aside from when I finally gifted the pants to her and she tried them on, they have only been in a clean bag that I had also bought that day. The man seemed as if he would give me a refund as well but then says they smell of cigarettes, which they absolutely do not, but even if so I explained that if we can't wash them them that is not our fault whatsoever. But like I said we do not smoke and the pants have been in a smoke free car ever since we found out they didn't fit. The man sends me out the store and leaves me confused because whatever he is smelling neither I nor my friend can smell, because they are brand new and again we do not smoke, nor should someone be expected to alter how the environment they are in smells to accommodate a pair of pants that we aren't even sure will fit. I called the store multiple times with being sent to voicemail Everytime, and eventually resulted to e-mailing the business, I approach the situation as detailed and respectful as I can and it has been several days with no reply. Makes me think they are purposefully avoiding my email so they can tell me it is past the 14 day return policy. It makes me feel like they are just finding any ways to keep money even if it means bad business, it shows greed, unprofessionalism, lack of communication, lack of accountability, and it did not do anything but take my money and leave me with pants that will not fit anybody. I wouldnt even be making this review if they would have answered my email trying to find a middle ground or some form of understanding, even if they respectfully declined my request to return and explained exactly why would be better than being completely ignored. I've debated going back into the store, however the only reason I would even go back at this point is to say this which I have said to you guys about 3 times now all in different forms of communication. You cannot say I have not tried or have not been respectful about this situation and you choose to "reply" with silence. I would not bring my business back here ever, which is sad to say because I really do like the female employees there, all very accommodating and welcoming, the man at the front and whoever is in charge of answering emails is who I am directing this message to as those are the only 2 factors of this store that have absolutely repelled me to spend money at the establishment again. I have been more than understanding, more than patient, giving u multiple days in between reaching out to get back to me, but it is very clear how this business operates based off how I have been treated. I'm not sure if it is because of how I look, maybe the color of my skin, or if you treat all your customers with disregard because based on the reviews many people like this store, hence why I shopped there in the first place, but I have received nothing but bad service since going in to make my return

I love this store. They carry brands you would have to drive to Roseville or Sacramento for. The…read moreowner is a sweetheart and employees are super nice and helpful. Very in style clothes that are hard to find here in Chico. I feel this store is a goldmine for the Chico area. Thank you Urban Couture for celebrating Chico and delivering the best for us. This includes women's and men's clothing. Thank you and see you soon. Denise Dykhouse

I went in yesterday to browse the store as I'm still getting used to the new area since I recently…read moremoved to Chico. As soon as I entered the store I felt like I was being watched every second..I would be just looking at something (not even touching anything) and the person working would be just staring at me. I've worked retail for 10+ years so I get the keeping an eye on people, but constantly staring and being around every corner I would turn felt a bit excessive. I love bdg and free people, I own quite a bit of those brands and shop regularly at free people locations and urban outfitters. I'm not sure if it was just the way I look or what but I'm not sure if I'll be returning because I felt quite uncomfortable. I also work at a clothing store downtown as well.

Wall to wall records and some hippie things, oh my. For a college town, this record shop is…read moredecently priced with a good selection of new and used vinyl, CD's and random hippie stuff. The staff seem pretty knowledgable and they were playing Pavement's "Slanted and Enchanted" when I walked in. While I didn't walk away with some rare finds, I like visiting, browsing and seeing what's hot in the area. Prices seemed within reason but I was looking for certain titles which I didn't find the day I stopped there. Overall, this shop made me hum some melodies I hadn't hummed in years. If I'm in the area again, I'll probably stop inside. I just can't resist a good record store.

Rude owner, very uncivilized and uninviting. Could be a great place to hang out but the owner and…read moreemployee bring down the scene

Love Love Love this shop! I've become addicted to shopping at Bootleg. Every time I go in I find…read morethe most amazing vintage finds at a reasonable price. If you love fashion you'll love Bootleg. Awesome vintage designer leather purses too. I cannot say enough about how fabulous this shop is. Shop and enjoy!

Amazing vintage store! Absolutely overflowing with clothes. Not everything has a price tag but the…read morelady who owns it was so sweet and reasonable prices. Would recommend!

The service at Diamond W Western Wear is fantastic and so are their goods. I never buy belts…read moreanywhere else, theirs are amazing; they've lasted me for years I have yet to replace any - super durable and they look good. The shoe repair is great, they've fixed up a bunch of my boots and dress shoes. They even washed, conditioned, and water proofed my leather jacket for me. The owner is kind and generous, their products are great, and their work is reliable. I love this store.

I've had nothing but great service when I shop here. I had great customer service getting a gift at…read moreChristmas. The last time I was in, I met the owner's wife, who was working there. I need to get in there for a pair of jeans, they have a great selection.

This store is a great addition to Downtown Chico. The staff were very friendly and welcoming. They…read moredo have a ton of vintage stuff but they also have newer items as well. The staff told us that the vintage items have a different label than the newer ones, I think the vintage items have the price tag with a chicken picture on one side. I can't remember for sure. I really liked how they categorized the vintage items, they were all grouped by theme, for example one was farm themed, one was glassware, one was florals, etc. There were some items made by local people which I loved. Great shop where you can definitely find something for everyone.

Absolutely fabulous! I love this store so much! She has a wonderful collection and has been…read moreintegral in my vintage fashion journey! Even if you never thought you would wear vintage, give this place a look! You would be surprised at what you can find! Just don't take anything I've got my eyes on...

I can't believe I've never reviewed this toy shop bc I'm here a lot lol. My kids are (all three, 31…read morethrough 11) obsessed w this store. My sons into yo-yos (mostly gentry stein) and this place has a yo yo museum in the back. Friendly staff and any toy you can imagine lol.

Visited September 26th..see receipt…read more This place is off Broadway in Chico. After having amazing suishi at the Rawbar we walked over to this shop which is just a few steps away from the restaurant. They have so many toys! Stuffed animals! Puzzles! Jewelry! They have house decor items and some yummy smelling candles! This place is packed with so much stuff that the kiddos will have a blast looking at all the toys! You could spend hours in here! They also have nostalgic items which I love ( bought a mood ring and some funny gum). In the back of the shop is the Yo Yo Museum which houses the largest Yo Yo and Yo Yo memorabilia! Lovely shop with kind employees!