On 10/9/16, at 12am, my 18 year old son got a flat tire in the middle of nowhere and he had no spare. As we are not from the area, I Googled towing companies in Cold Spring, NY and Tow Time came up. I called them and immediately and very nice man named Bob picked up. I explained the situation and he said that he would go get my son and tow him to a local tire shop so that he could get his car fixed that morning. I explained to him that my son had no cash on him and that I was willing to pay him by cc over the phone, but he said don't worry about it, let me just get your son safe and we will settle up tomorrow. He picked up my son's car within 20 minutes and made sure that him and his friends had a safe way home. The next morning, Bob called me and said that he gave my phone number to Juan at Mavis of Cold Spring (who also was wonderful) and that he would give me a call and take care of me. Needless to say, when I spoke to Juan about 10 minutes later, Juan was gave me a fantastic price on the tire and labor (which ended up being more than just your average tire change) and had my son's car fixed in about an hour. Bob gave me a more than fair price on the towing and let me pay him that afternoon when we went up to pick up the car. Bob was truly a savior. He put me at such ease and I knew that my son was in good hands. Bob is really wonderful and can't say enough good things about him or Tow Time. read more