[This refers to the Harriman location.]…read more We were driving up the Thruway and I noticed our right front tire was losing air. We pulled into Freeman's and explained the problem. Turned out while one tire was leaking the other three weren't in such great shape either. They mobilized and quickly replaced all four. We were on the road again in just a few hours. Excellent service and very friendly staff. An A+ experience all around. Highly recommended.

Our power steering was acting up so we had the whole system replaced. When we got the car back it…read morewas extremely loud so we brought it back again to get the belt adjusted. The second time they worked on it the noise was better and it seemed to be okay for small local drives. Once we took it on the highway, the belt broke off, coolant exploded and we lost power steering because the belt broke off the track and the car overheated. We brought it back a third time and they fixed it again but forgot to refill the coolant. The incompetence was unbelievable. This place seems legitimate but it isn't. You should go anywhere but here.

So I decided to give them another try and from what I understand they're under new management as of…read moreFebruary and the guys here are really nice and they are trying to regain customer service. I know I spent a little bit more than anticipated for my car wash, but I have to say they did a great job. Its was well worth it. The service here is great. I had Dog hair that they are trying everything in their power to remove. They get five stars back.

I have been frequenting Frankie's for over 12 years since I moved to the area…read more They started out absolutely fantastic. Four years in, I noticed I still had to come home and vacuum a few spots here and again. Right after Covid might have been the absolute best crew - between 2020 - 2024. I just got home with my vehicle after spending $70 including tip, on a mini-detail job. The person cleaning my vehicle looked no more than 19. No problem. Kids can do good work. Not this time... They missed the entire center console, leaving debris, dust, and crumbs. They missed one entire rear door - it was not vacuumed out or wiped down. They didn't touch the rear seats at all. The front seat had rock salt residue remaining on the headrest from my kids in the backseat. The sides of every seat weren't touched at all. There was dust and crumbs still remaining on the floor and on the floor mats. They didn't even snap the floor mats back in, I had to snap them in myself. They didn't even remove the front floor mats to vacuum, I removed them myself and tons of pine needles and this winters rock salt remained. Like I said - the best and most thorough crew I have noticed was between 2020-2024. This crew is like those teenage kids that prop up in a parking lot holding signs. I had to go home and vacuum and wipe down the inside of my vehicle after spending 70 bucks. I understand it's not a full detail - but when you go years at the same place as the prices increase with inflation, you now have rights to judge when the job doesn't match the price tag. Absolutely disappointed. 2 stars only for how friendly the staff is.

Called in for a last minute inspection this morning. Owner is accommodating, and efficient. Great…read moreplace!

Just moved here my husband said it was great service and very fast! No issues and we will be using…read morethem again for our auto needs

Went here for some new tires for my wife's truck and they've become like family ever since. They've…read moretaken care of my whole families vehicles as if they were their own. Amazing prices and they stand behind their work. No hidden fees or sneaky tactics. They always let us know what's urgent, what needs to be addressed in the future and will always check before doing any extra work when needed. Highly recommend!

Absolutely terrible mechanic. Stripped my drainage bolt on…read morean oil change, never told me then used silicon around it. Charged me the full price and let me on my way with a slow oil leak.

dropped the car off the next week ans it was worked on, wires were tracked and sensors chsnged. To…read moremake a long story short I am glad to say I drove out with my inspection and the price was more than fair. My car is a 2008 with 200,000 miles and is running smooth, Bob also did a semi synthetic oil change that I needed. I highly endorse this shop

Totally love this place instead of the other local places. Bob is honest and an upstanding guy and…read morefar.

I don't write much, but the customer service was so outstanding i had too. They are very friendly…read moreand up front and honest phone was ringing off the hook she was very skilled at taking care of me and the customers calling in all with a smile and a Happy Tone in her voice . I will come back for service again Thank you Loyal Tire

Receptionist Julianna is very racist and unprofessional. Make sure you have a witness when talking…read moreto her, she will say to cops any lie so she doesnt have to help you with your service. This place sold me a defective tire less than a year ago that popped 7 months later when driving casually on the highway. The tire company will give you a claim but this place refused to honor it instead called the cops lying saying anything to have you removed. Avoid this place by any means! The manager Mike Hagooian didnt even show up to help rectify the situation.

I got a blown tire on 87 and have to drive 16 miles on a run flat to get to Monroe…read more I call 5 shops and some don't have the right tires or running a scam telling me "state law requires us to replace all 4 tires on an all wheel drive car" but it will take 3 or 4 hours. I finally come across Lake Region Tire and they have my tires in stock and finish in less than hour. Stay away from the others, they will milk you.

I had a very slow leak in one tire which them an hour to find because it was so small. It was only…read more$30 for the repair. Excellent service. They're honest, courteous and never overcharge

I've had multiple great experiences at this location of Midas! They are always very helpful and…read moretransparent with me about my vehicle and are able to offer me advice and affordable pricing. Atreyue has been very helpful in particular! I will continue to do business with this Midas. I came in here to fix my headlight and plate light and they were able to fit me in right away and send me on my way. Very professional and very hospitable!

Back in Nov 2025 I took my car in and without my permission the oil was changed. (Not part of the…read morerequested service) Oil had been changed a month earlier at different place. Car had sticker indicating it in windshield. Tech still changed it .. Fast forward to last week. Went back to get " " quote unquote free oil changé that I had to paid for back in Nov 2015 and this time they said they were out of stickers to placed on car's windshield, therefore, the desk guy gave me what you see in post as a receipt. (Remember) I return 4x before getting a receipt with company header. Strange ..

This location they don't get enough respect for what they all do. I noticed that they were short…read morestaffed, and I understood that it would take a while until my car was ready . I was okay with them taking as much time as they needed. I came here because I really needed two front tires. The tires were great, and the tech did a great job. The Manger Jessica was very nice and thanked me for my patience. If you are patient with them and not screaming at them like I saw others do, then they will be nice to you. Everyone needs to understand that when you bring your car in, there are others waiting. Please be patient and show some respect.

I recently bought four set of tires for my RAV 4, and the Mavis sold me as a name of "Goodyear…read moreAssurance MaxLife 2". 1st issue: However, looking at the actual tire sidewall, the name Goodyear Assurance MaxLife 2 is nowhere to be found. The branding is either entirely missing or completely blanked out. I requested the customer service person at the Mavis (he was very nice and professional) but unfortunately, he could not even find or provide me the answer. 2nd issue: I had to go to the store second time because TPMS light stays on. Because during the tire installation installer broke the sensor. Now my issue is, I am not sure whether I have received the product what I paid for. The major flaw is the unreadable sidewall branding. If I ever need to replace just one of these due to a flat or a blowout, I am going to have a massive headache trying to match it to the other three.

From the moment I called, the XTREME team was professional, prompt, and incredibly kind. When I…read moretell you the stress of calling multiple towing companies and to finally get thru to a LIVE PERSON! Made this experience 10x better then expected! They arrived super quick, handled everything with ease and made a incredibly stressful situation so much lighter. - The driver went above and beyond for me! Very communicative, courteous, and clearly XTREMELY experienced. I've used other towing companies before, but none were this personable and helpful! - Other companies do not compare to this level of service! What really stood out, aside from the top-tier service, was the price, it was fair and far more reasonable than other quotes I received. If you ever need a tow, this is the company you want on your side! 10 out of 10! Highly Recommend!

I had to enter a star amount to post this. the service this weekend was by far NEGATIVE! !!…read more Lemme tell you about my experience with X Treme Transport and Tow from Chester, NY. In early April, I found myself backed into a ditch. Liam from XTreme was at my house within 35 minutes. Less than what they estimated he would be. He was AMAZING! Now CONSUMER BEWARE!! Saturday night/Sunday morning experience was WAY LESS THEN GREAT! ! when my battery died, I didn't hesitate to call XTreme first because of my experience with Liam. my battery was almost dead so I used my limited battery to call XTreme as opposed to AAA because of my experience with Liam being outstanding. The driver, Ryan, arrived in about forty five minutes. He arrived with a dead jump pack and was unable to start the car. He ran back to the shop to get a different one, only to find there was not another. He came back to tell me there was not an additional pack and they had no jumper cables, said their other truck was in Maryland.... And left. Now not only my car battery was dead... so was my phone battery. When I was able to get into Walmart at 6am , but a charger block, get suns charge and I turn my phone on to a message from XTreme saying since they dispatched a driver, they hope I understand I Owe them $95!!!!! when I jsaid I was going to post my experience on google, fb, yelp, etc their tune changed fast saying the driver has since going on his way another call. Said it was not my fault they did not have the proper equipment to help me and they closed out my call at no charge. How nice of them, right?!? I have screenshots for anyone who would like the receipts! I wouldn't believe it myself if it didnt happen to me . Sadly, it was an attempt to collect from me. I knew better, but some people will pay it! That's called extortion. Shame on them!