Huge shout out to Mike Robbins with freeman's auto. He was very helpful and professional with me…read morefrom start to finish. I highly recommend him and their company. Thanks again JOSH L. Saratoga, ny

Horrible and unethical! My personal experience, as well as that of some friends, is that they far…read moreovercharge, and suggest completely un-necessary work. I personally have NEVER encountered such pathetic and unethical behavior!!!

I called this place in need of help because my car was almost going into a ditch near a boat…read morelaunch. The jerkoff that answered the phone said "we dont do state parks & im in bed right now what do you want me to do." I never said I was in a state park and the asshole hung up on me twice

Had an absolutely horrific experience. The mechanics/people that own the shop are extremely…read moreunprofessional and rude. My moms car was in an accident and she brought it here. So after it being there a month they finally called and Said they repaired everything so we went to check on the car and it looked even worse then from the accident. They ruined the car more and didn't even repair most of the things that needed to be fixed. So we had to leave the car there again for practically another 2 weeks. Then the owner said it was gonna be ready mid week so we stopped by and they hadn't even started fixing it. So then we had to wait another week and we go today and the car still isn't 100%. I wouldn't even recommend my sworn enemy to this place!

They gave the best service ever and were very helpful! My car looked brand new after they worked on…read moreit. I recommend every one to go there for any collision issue!

From the owner: Give us a call We’re operat 24/6read more

Ok so first 4 stars , because no one is perfect!! I hit a…read moretree, trying to avoid a deer and severely damaged the right passenger side of my car. my insurance company recommended this auto body place so I went with it because I didn't know anyone else. They were very prompt on picking my ( Bettie )car up. They kept me informed of what was happening with my car via text, which was amazing. I can't really speak about the cost because I only had to pay my deductible. But the damage was pretty severe so I feel like even if I had to pay out-of-pocket, it was what it was. everyone I dealt with via phone and/or in person was very nice and very patient. here are a couple of pictures of before and after. Betty is driving like a dream. She got a facelift as it were. Thank you everybody it Woodcock Auto I appreciate you.

I brought my car there twice in the last year because of 2 separate accidents (neither one was my…read morefault) and they made the car look brand new both times. Everyone that works there was very knowledgeable and friendly.

I recently purchased a new 2025 BMW 4 Series convertible. I can honestly say that it was the single…read morebest car purchase experience I have ever had in my life. I'm 59 years old, so do the math on how many cars I've owned. When done right, car 'shopping' can be fun, but as we all know, not always. Car 'buying' is always much more challenging. And sometimes downright awful. Hard to find the model you want, rude or inattentive salespeople. And when I know more about the car than they do - which is way too often, can be super frustrating. And then the time it takes to complete the transaction on pick-up day can be perplexing, lengthy, and otherwise maddening. I share all this because my experience at Orange County BMW (Harriman, NY) was the OPPOSITE of that. It was just terrific! My salesman (Jon Lanzkron) and the general manager (Sami Ozder) were incredibly friendly, helpful, understanding of my situation, and HIGHLY engaged and responsive. I wanted to design my own spec on the car, which can be tricky from a timing standpoint. These guys walked me through the whole process and made it fun and seamless. It gets even better. On pick-up day, it only took about 60 minutes to complete the paperwork, shift my insurance, etc. It could have probably been even quicker, but I'm kind of chatty. Then the BMW Genius did an expert job walking me through the car's awesome tech features and then I was on my way. I cannot say enough about Jon, Sami and the Orange County BMW dealership.

I have driven BMWs for 3 decades and have brought my older model vehicle for repairs to this…read moredealership for a the last few years. The turn-around time has always been slow -in some cases literally WEEKS, and sometimes I have gotten different assessments at different times for the same issue so the quality of the work can be inconsistent, but overall, they eventually got it mostly right as far as I know. After my most recent experience, I need to warn anyone who loves their vehicle to find another place for repairs. Seriously. Don't bring any vehicle you value here. My vehicle sustained damage while sitting in their lot for another weeks-long wait. While I was told they would mitigation the damage, it is clear to me since picking up the car, they really just let it sit and fester a few days and handed it back to me in a condition that can't really be remediated properly now. In the entire process, I have never been able to speak with the service manager or anyone beyond the same front line advisor. I can't say I have ever experienced this level of willful negligence. I have learned the hard way that there is a reason they don't feature their staff or leadership on their website (it's a blank page); it is a means of avoiding culpability, good (even basic) business practices, and just plain decency. I truly believed the service advisor I had worked with for years had integrity, but the soullessness runs deep here. It's a little embarrassing to admit an attachment to a car-but I got a ton of joy driving my classic-particularly in the last two years marked by a lot of personal loss. Now it can't be safely driven anymore and it's kind of heartbreaking. Do yourself a favor and find somewhere else.

Excellent job. Ray and his crew were very responsive and…read more helpful and answered all my questions. Ray met me the morning of my appt and inspected my 2020 f150 bed. He went over all details of their process and reviewed my expectations. Completed job showed attention to detail and that their Rhinoliner applicator took his time to do it right. I Have had both rhino and linex before. They applied Hybrid Rhinoliner which to me is closer to linex in texture and hardness than older Rhino formulas.

I highly recommend Suresky Collision Center. I brought my 2021 Ram Longhorn for repairs and I…read morereceived my truck back in a weeks time as they promised. You could not tell where the damage was. I received it in perfect show room condition. They maintain a clean and organized shop unlike other collision shops. Very professional and they keep you in the loop during the course of repairs. Look no further.. Thanks Suresky

Horrible thieves! I always bring my cars here for service etc. I tried to start my car battery was…read morelow called and asked if I could pay for a jump start I don't need a tow. They tried to charge me 95$ plus tax! To a repeat customer! They will never get another penny from me! Not to mention I live 2 min away from there shop!

I never experienced a towing service with such a friendly crew. I got into a really bad accident on…read moreI-87 coming back from visiting family in Albany. The NY Thruway is notorious for it's bumper to bumper traffic on Sunday afternoons and this accident was a result of it. Quality got over to me super quickly given that I was up by New Paltz. They took me and my car to their shop in Vails Gate, conveniently located only 15 minutes from my apartment. The tow truck driver explained the entire process very clearly to me. My car was totaled and obviously that's no fun to deal with but the driver, and the owner did a great job of offering great customer service and making me comfortable as I dealt with the process. If I am ever in need of a towing service (hopeful not accident related) Quality Towing will be my go-to guys.