I have been frequenting Frankie's for over 12 years since I moved to the area…read more They started out absolutely fantastic. Four years in, I noticed I still had to come home and vacuum a few spots here and again. Right after Covid might have been the absolute best crew - between 2020 - 2024. I just got home with my vehicle after spending $70 including tip, on a mini-detail job. The person cleaning my vehicle looked no more than 19. No problem. Kids can do good work. Not this time... They missed the entire center console, leaving debris, dust, and crumbs. They missed one entire rear door - it was not vacuumed out or wiped down. They didn't touch the rear seats at all. The front seat had rock salt residue remaining on the headrest from my kids in the backseat. The sides of every seat weren't touched at all. There was dust and crumbs still remaining on the floor and on the floor mats. They didn't even snap the floor mats back in, I had to snap them in myself. They didn't even remove the front floor mats to vacuum, I removed them myself and tons of pine needles and this winters rock salt remained. Like I said - the best and most thorough crew I have noticed was between 2020-2024. This crew is like those teenage kids that prop up in a parking lot holding signs. I had to go home and vacuum and wipe down the inside of my vehicle after spending 70 bucks. I understand it's not a full detail - but when you go years at the same place as the prices increase with inflation, you now have rights to judge when the job doesn't match the price tag. Absolutely disappointed. 2 stars only for how friendly the staff is.

So I decided to give them another try and from what I understand they're under new management as of…read moreFebruary and the guys here are really nice and they are trying to regain customer service. I know I spent a little bit more than anticipated for my car wash, but I have to say they did a great job. Its was well worth it. The service here is great. I had Dog hair that they are trying everything in their power to remove. They get five stars back.

Called in for a last minute inspection this morning. Owner is accommodating, and efficient. Great…read moreplace!

Just moved here my husband said it was great service and very fast! No issues and we will be using…read morethem again for our auto needs

Went here for an inspection and had a horrible experience. They literally took my sticker off,…read morecharged me, and THEN told me they couldn't pass my car because of my tints... like you didn't see that before starting?? Make it make sense. Now I'm driving around with no valid sticker because of them. On top of that, they tried to get me to pay them to remove my tints after putting me in that situation. Yeah no. Whole thing felt unprofessional and money-driven. If you have tints, save yourself the headache and go somewhere else. Terrible Service RUN FROM THIS PLACE!

They were not transparent about the way they conducted business. They did not tell me I would not…read morepass inspection & still put my vehicle through the inspection process & it failed then they asked me to pay.

Totally love this place instead of the other local places. Bob is honest and an upstanding guy and…read morefar.

This is by far is the worst shop I've ever been to. I went in for a simple oil change and rotation…read more My oil cap wasn't put back on. This was the last shop to touch my car I'm a 53 year old woman and I don't know much about cars but I do know this was negligence. When I called to speak to them about this they where rude and disrespectful. Needless to say i hope no one ever has to deal with what I went through with this business.

Been using them for a number of years. I have found that their prices are fair and reasonable. Easy…read moreto deal with and pleasant.

Came in with a flat tire, they checked it out said don't drive it the plug on the side is not…read moreholding so a tow truck company came to pick up my car. A man came out told us to move to the back, as I was about to move another guy came out and said go load up on the shoulder I don't like the tow truck drivers attitude, mind you it's busy Rt. 17 M and they made me drive on a flat up the driveway to the road. If my rim is damaged they will be hearing from me. Unbelievable that they would put someone's safety at risk! Shameful.

I got a blown tire on 87 and have to drive 16 miles on a run flat to get to Monroe…read more I call 5 shops and some don't have the right tires or running a scam telling me "state law requires us to replace all 4 tires on an all wheel drive car" but it will take 3 or 4 hours. I finally come across Lake Region Tire and they have my tires in stock and finish in less than hour. Stay away from the others, they will milk you.

My husband is an experienced car person. He has used lake region for many years without a problem…read more A few weeks ago he brought my dads truck in for an inspection and tires. About a week later my hubby heard this weird sound from the left wheel. Well some of the lug nuts were coming loose. Guess lake region didn't take the time to torque it to specs or even enough! Then about a week after that he noticed the brakes didn't feel right. He pulled off the rear wheel to see that the pads were badly warn which lake region should have checked during the inspection. Lost faith in them especially since we spent a couple of grand in their shop. Thumbs down!

I've had multiple great experiences at this location of Midas! They are always very helpful and…read moretransparent with me about my vehicle and are able to offer me advice and affordable pricing. Atreyue has been very helpful in particular! I will continue to do business with this Midas. I came in here to fix my headlight and plate light and they were able to fit me in right away and send me on my way. Very professional and very hospitable!

Let me just say, I wish I came to them sooner. Joe and the other staff are amazing. To the point I…read moredidn't mind the wait. Great customer service, they keep you updated and will answer any question you have. Thank you Joe and staff.

This location they don't get enough respect for what they all do. I noticed that they were short…read morestaffed, and I understood that it would take a while until my car was ready . I was okay with them taking as much time as they needed. I came here because I really needed two front tires. The tires were great, and the tech did a great job. The Manger Jessica was very nice and thanked me for my patience. If you are patient with them and not screaming at them like I saw others do, then they will be nice to you. Everyone needs to understand that when you bring your car in, there are others waiting. Please be patient and show some respect.

Misleading quote and poor communication…read more I called Mavis Discount Tire to get a quote for a full set of tires and a wheel alignment. The representative I spoke to gave me a specific price over the phone and even took my phone number to "lock in" the quote. When I arrived at the shop, I was told that no one by that name worked there. The staff searched my number in their system and couldn't find anything. I showed them the phone number I called -- it matched the Mavis location -- but they said there was no record of my call or quote. To make things worse, the price they offered in person was much higher than what I had been quoted. I checked the Mavis website right there, and the prices online were still lower than what they tried to charge me in the store. Very disappointing experience. It feels like there's a serious disconnect between Mavis's phone representatives, website, and in-store pricing. I ended up walking out -- I don't trust a company that can't stand by its own quotes.