It is great being able to get information before arriving to the service specially when they do…read morewalk-ins too.

This place just opened and I'm so glad I stopped by! I loved how they called out everything they…read morewere doing to my car--it made me feel informed and confident. The manager was very knowledgeable about my car's needs and explained everything clearly. I was a little skeptical at first, but this team truly knows what they're doing and listens to their customers. Top-tier service all the way! I'll definitely be recommending them.

Only place I go to get my oil changed. They are the nicest, most professional place. Also, there's…read morea 20 % off discount Yelp coupon towards your entire purchase !

Had my oil changed today. Was a really great experience! Kelvin was cool, calm, kind, and very…read morehelpful. Felix was funny, friendly, told me my engine looked really good. I liked that! Philip took over with the fuel system cleaning and quickened it up a bit. Thank you to all of you guys, you really made my day. Your bosses should be really proud of you :) Yelp coupon for 20% off made it all worthwhile! True Story!!!

He is cheap and affordable thank you armaya for the hospitality .the quality was good too…read more Please do you do car repairs and oil change?

From the owner: Count on us for unparalleled attention to detail in all wheel-related repairs and essential engine…read moreoil updates.

There have been times a last minute issue on my car popped up and I needed a close place to check…read moreon it. The most recent one was low air pressure in one tire that I had put air in recently and figured there was something wrong with it. Gerry's Tires was able to let me walk in (I called first to make sure they could see me) and address my issue. There was a nail in the tire that they patched up. It took about half an hour and I can't thank them enough to seeing me last minute. Professional employees and a great quick service to address car issues!

I had previously left a lower review on the basis that I suspected damage from the service but in…read morehindsight, while the damage wasn't present when I bought the car it's entirely possible that Gerry's wasn't responsible and they tried to reach out to rectify the situation. I didn't end up contacting them but hey, it's a Subaru and the part was $20 so no harm no foul and no reason to ding Gerry's over an unfounded suspicion. As I said before the service was carried out in a timely manner and for a great price, and I'll absolutely be returning to them for rotations and future tire purchase and installation so based entirely on the service I've updated the review to reflect my experience with them.

Zero stars if I could…read more On Saturday, we brought a federal government fleet vehicle to this Jiffy Lube location on York Road for a routine oil change. The service receipt listed Kai and Darryl B as the technicians. Monday morning, while turning onto FDA Boulevard en route to Silver Spring ( nearly an hour away), the vehicle experienced a critical failure. Multiple warning lights illuminated simultaneously, and the engine began to smoke. Upon inspection, the vehicle was found to be completely out of oil. This created an immediate safety hazard and left us stranded roadside. We were forced to coordinate alternate transportation via another fleet vehicle to reach our destination, and ultimately had to obtain a loaner vehicle due to the condition of the van. This incident reflects a serious failure in basic service execution and raises significant concerns regarding whether the oil change was properly completed at all. The level of negligence involved placed occupants at risk and could have resulted in severe engine damage. This experience demonstrates a complete lack of quality control and regard for customer safety. I strongly caution others against trusting this location with their vehicle. This matter is being documented and may be escalated further due to the potential liability and safety implications involved.

Really can't complain about a business that does exactly what I am asking them to do without trying…read moreto sell me more. This is what I get when I bring my vehicles to Jiffy Lube for oil changes. Jiffy Lube doesn't require an appointment. A lot of the time I base my visits on driving by and seeing there isn't a line. Usually I am in and out in less than 30 minutes. Jiffy Lube changes my oil, lets me know what else they may have noticed during the change but don't really try to sell me things I wasn't planning on when I came in. This is a far cry from other quick oil change places I've visited in the past. Price wise, Jiffy Lube seems comparable to other businesses in the area that specialize in fast oil changes. I will continue to visit this place for my oil change needs until they give me a reason not to.

I went requesting and oil change, they sent me a quote with over $600 of items needing repaired,…read moremany of which had been recently worked on. All in all, they did way more work than requested and I payed over 300 for labor for services I declined. Will not be going back and would recommend being very careful when you look at or agree to their quote.

I took my car in, gave them the error code and they called me later saying the total would be…read more$1800. Included in that $1800 was $240 for them to verify the error code. They were going to charge $500 just for the part and another $200+ to install, i went to a dealership and the total for the part and installation was $540. They said the air filters (that had been replaced four days earlier) needed to be replaced, the spark plugs all needed to be replaced, and a tail light needed to be replaced. None of those things needed to be done. The one thing I can say positively is that they were not going to charge an insane amount for the battery if I had them replace that. They were however going to charge $75 for the test and replace of it. Advance Auto Parts does that free.

I brought my car in because of a noise from the wheel after it had been parked for a few weeks…read more They charged me a hundred bucks just to "diagnose" it, and said I needed a thousand more in repairs. I went to a different shop for a second opinion they told me it was just surface rust on the brake rotor from sitting too long, and the noise went away after driving a bit. They didn't charge me anything. Very disappointed. This place tried to upsell me on an expensive and unnecessary repair. I won't be coming back.

I've had two GREAT experiences with this auto shop! Always quick and efficient, with competitive…read morepricing. Today my bad battery was diagnosed and installed in under 30 minutes! 10/10 recommend. (PS. The only poor reviews on google are from before the new owner bought the shop in 2019!)

High quality and trustworthy service. Well priced and easy to get service scheduled…read more They've worked on my Chevy and Subaru for maintenance like oil changes, alignments, battery replacement, timing belt replacement, brakes, and other engine repairs. Shop owner and staff take pride in their work and will give updates on progress and recommendations.

The shop is short handed and yet they squeezed in my 2019 Subaru for replacement of a tire sent…read morethem by Tire Rack. They know my car better than me: When I called a couple weeks ago to schedule a spark plug change, Kim reminded me that my Subaru had gotten its 60k service a year or so ago. (In other words, it was her polite way of suggesting new plugs were not needed.) Time and price estimates tend to be accurate. I almost hesitate to recommend Federal because it already has a cadre of devoted clients.

Radiator flush = 6k blown motor "We can't diagnose the…read moreproblem" Don't fall for what they are selling or you could end up paying big

STAY AWAY. These people are liars looking to steal your money and your time. They make simple tire…read moreservice impossible. Incompetent management and simpleton workers can't follow a schedule- you will wait hours for a tire. After waiting four hours for one tire I left. This place is trash.

This isn't about the service done on the car but rather the wait time we have had…read more My partner called ahead the day before to check and see if we would be able to bring our car in early and have our tires changed (all 4). We were told if we came early the tires would be here and that we could get the service done in roughly an hour. (I planned for two at most just for safety, so ballpark 10am). We came right before 8am, and were told the tires are not arriving today until 10am. So we left (walked) and went to a nearby coffee shop to kill time. Came back at 10am to hand off keys (theypicked up keys probably about 10:20am) and it's almost 1pm now and we aren't done yet. The deal to save $30 per tire was nice to replace all 4 (total of $120 savings) was a good value, but the time we spent here has cut into the second half of our day and we have family visiting and staying with us for their birthday brunch (so this much time aside was not in our plans. The man helping us today was courteous and friendly, but this place definitely wont save you time unfortunately. We finished around 1:15pm!

Visited JiffyLube #245 Friday, July 12, 2024…read morePasadena, MD 21122 Justin, CSA, greeted me and ask what service I needed. I told him my car was a 2001 and I just wanted an oil change and my cooling fluid topped off. After checking my engine, he came back and showed me that I needed brake fluid. I agreed. Danny and Ken where there to explain about my 2 lights that were out, so I had them replaced also. All these things were explained in a clear, courtious way. This was without a doubt, a very productive and pleasant visit to Jiffy Lube. They cleaned my windows inside and out. Their whole staff acted very professional and kind and that's a very nice change in this day and age. Thanks again. Carole Daubert cdaubertmascari@yahoo.com