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    Firestone Complete Auto Care

    3.4 (99 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Mal servicio el mecanico me insulto feo y casi me pega fireston porfabor tomen carta en el asunto y tienen que corrern a ese mecanico que es una mierda mal servico por parte de el Edi fue quien mea estado alludando para que el carro quede vien pero el mecanico no save aser su trabajo y es una mierda

    My bent rim

    So have been to a lot of firestones. Gotta say this store is great. Techs are honest and will always tell ya the truth. Had bent rims @ $700 each and they called a guy to see if he could fix it instead of spending a fortune buying a new one. Again top service techs. Then had low tire pressure. They checked all before I left. When leaving an older lady pulled up saying she had low tire pressure. They jumped right in and checked her 4 tires. Never witnessed such service in the auto repair business. God bless them

    Drew S.

    Yelp Fam! The weather outside is frightful & that means that flat tires are standard in the winter. Luckily Jeff & the Team at Firestone really helped me out. I was headed to work when I noticed our car had a flat tire, after frustratingly searching for mechanics. My fiancée gave me the number for Firestone, I spoke with Jeff, who was super helpful and knowledgeable. After a brief conversation about my issue we agreed that We should have the car towed to access the repair. In a flash our tow truck arrived, I met up with Jeff at Firestone. He logged my information and assured me he would take care of me. He had a mechanic assess the tire and gave me estimates for the repair. Even in this crazy time jeff was able to help and provided great customer service. The Firestone was clean, everyone had masks, hand sanitizer was available & the bathroom was clean as well. While I waited I chatted with jeff and by the time we finished our vehicle was almost done. Overall what could of been a very stressful situation was sorted out with tact and efficiency. I would recommend Firestone Complete Car for any tire repairs, they were very professional. Big shout out to Jeff!

    Check your receipt for upsells that you don't need and aren't told to you!
    Caroline L.

    I live within a mile of this location so it's suuuper convenient to come here... until it's not. I called on Wednesday to see if they had the tire I needed for a one-tire replacement, they said yes and quoted ~$250 for one tire. Super high price considering the tire itself is $150 but, whatever, convenient. I dropped in the next day at 9am to get it replaced and they said it would take all day, that I could pick up at 5pm. I asked if I could make an appointment and avoid the long wait. They said yes, 9am Friday. I dropped it off and they said 1.5-2 hour wait. Seemed silly for having an appointment and needing ONE replacement but okay. I went to a coffee shop (that'll get exceptional reviews! Mugs around the corner!) and got caught up in work so came back at 1:20pm. When I walked up, two women were outside on their phones and didn't look up or move at all. After a few minutes waiting in an empty lobby, a man came by with a plate of lunch to say "someone will be right with you". After another 5 minutes of waiting someone came in and said they were working on it... right now, and it'll be another 15 minutes (it took another 45 minutes). The woman working was at least explanatory that an appointment "helps" and they're busy because "there's a sale right now" so... $15 measly dollars off and 4.5 hours later I'm still waiting. Also: she popped in to say the person working on it said one other tire needs to be replaced bc it's bald. Lmaoooo wish I could say "cool can you do that one, too?" but I'd rather never come here again and not risk another 4.5 hour wait. Also, I don't believe them as I get them checked at every oil change and last time they were more than fine. Helpful suggestion: be like my dealership and give a number to text for updates and questions, and also... hold your actual appointments and give realistic expectations. If I could EXPECT a 4.5 hr wait for ONE tire I would be annoyed but at least prepared for it, or choose to go to Mr. Tire instead. OH WAIT. Was able to pay and looked at my receipt, which has "road hazard protection" which I a) never asked for and b) wasn't told about. At least give me the option when it comes to up selling??? Definitely got a refund for this $26 bogus charge! Again, the woman working the desk was sweet and helpful when I asked, and she took my annoyed tone in stride. If I could review just her itd be higher as I'm sure she's told to add the hazard BS or it auto-adds. So if you do ever come here (please don't) check your receipt, make sure you don't need your car all day, and have low expectations.

    Lovely waiting area

    Make an appointment for 10am, wait, your car won't even be pulled into the garage until 11:45 while you continue to wait in the seating area with no notice in between. For something as simple as a 30 minute oil change be prepared to wait 3 hours for $100+. Never again.

    Kevin G.

    This place is a lifesaver. They are busy due to the location and these guys are out thru the grind but they knock out the work and they help people out. They plugged my tire from a nail and really helped me out. Will be back !

    New set of four Firestone All Season tires.

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    4 months ago

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    8 months ago

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    6 months ago

    They do good work and are straightforward. It always takes a while but they are reliable. We feel they give good value for the money.

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    1 year ago

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    Bridgestone S.

    Thank you for choosing Firestone, Katie!^Kristyn

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    7 years ago

    Needed an oil change! Took same day appointments and finished in 40 minutes. Great conversation and excellent service

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    6 years ago

    I appreciate this company for helping me out when I was in a pickle. I will be coming back here next time my car needs work!

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    Page 1 of 3

    Ask the Community - Firestone Complete Auto Care

    Does this store sell rims?

    Hello Sheldon, we appreciate you reaching out to Firestone with your question. We do not sell rims at our stores, but we are more than happy to help you find tires for your vehicle. Please let us know if we may be of additional assistance. ^Katrina

    Don’t See Your Question? Ask Away!

    Review Highlights - Firestone Complete Auto Care

    Got a flat tire the other day and looked up the nearest tire place to go to on my phone and this Firestone location came up.

    Mentioned in 2 reviews

    Read more highlights

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    Valvoline Instant Oil Change

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    I had an absolutely outstanding experience at Valvoline in Brooklyn, and I have to give a huge…read moreshoutout to Gabe and Jesse for going above and beyond. I came in for a coolant flush, and from the moment I pulled in, they were professional, welcoming, and incredibly efficient. They took the time to walk me through what they were doing, explained the importance of the service, and made sure I felt confident in everything before getting started. Gabe and Jesse worked seamlessly as a team--quick, knowledgeable, and detail-oriented. They made sure the coolant flush was done thoroughly and correctly, and even checked over a few other things just to make sure my car was running in top shape. I really appreciated that extra level of care and attention. The whole experience was smooth, honest, and actually enjoyable, which isn't something you always expect when getting car maintenance done. If you're going to Valvoline in Brooklyn, I highly recommend asking for Gabe and Jesse--they truly set the standard for great service.

    I visited the location near Canton, Baltimore. They were quick, efficient and provided…read morecomprehensive yet concise information about things our car needed. The oil change took 15 minutes, and we never had to leave the car. I appreciated their coupons as well. The synthetic oil change with 20% off was $90, so a bit more than I expected. But that was the fastest oil change I've ever experienced. Will come back for sure

    Fells Point Auto Repair - Fells point auto repair

    Fells Point Auto Repair

    (20 reviews)

    Fells Point

    Fells Point Auto Repair is fantastic. I went for state vehicle inspection and was able to get the…read morenecessary repairs done in the same day. All of the services were reasonably priced, and the work was very thorough and professional. I really appreciate their help. I highly recommend them. I know I will be going back the next time my car needs work done.

    I brought my car in for the Maryland Vehicle Safety Inspection. The mechanic called out a list of…read morerepairs after the inspection, claiming they were required for the Maryland inspection to pass. After doing my own research, it became clear that not everything on the list of repairs were safety-related or required by the state. Only after pressing the issue did the mechanic (named Malik) agreed and revised the list, which already raised red flags about trustworthiness of this shop. The experience only got worse from there. I dropped my car off early the next morning, as instructed, and called later in the day to ask Malik when it might be ready so I could arrange a ride. Instead of a simple, helpful response, I was met with outright hostility. When I asked, "Do you expect the car to be ready today or tomorrow?" Malik curtly replied: "Your car will be ready when it is ready." I asked my question a different way. Malik replied with the same exact response, " It will be ready when it is ready" I tried to explain that I just needed an estimate to plan my transportation. Malik responded "What part of what I told you don't you understand?" This level of rudeness and unprofessionalism toward a paying customer is completely unacceptable. Clear communication and basic respect should be the bare minimum, especially when you're entrusting someone with your vehicle and paying for their time and expertise. I cannot in good faith recommend Fell Point Auto to others. There are plenty of competent and respectful auto professionals in Baltimore , Fell Point Auto isn't one.

    Firestone Complete Auto Care - tires - Updated May 2026

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