hands down one of the most courteous & informative experiences I've had at Oil Change. I believe…read morethe young man's name was Amir at the Middle River location . He was very well mannered & made us feel very welcomed. I will be back just for that.

Jordan at Valvoline in Ballpark road in Bowie MD did a fantastic job with service recommendation.read more

Great place! Came through in a pinch for me with great tires at the right price. Had me on the road…read moresafe and quick. Great service.

My Tire Pressure Monitor System (TPMS) light came on. I'm from Houston and use to going to Discount…read moreTires (DT) to address. But ooooof course, there are no DTs in Maryland so I turned to Yelp! I came across this business via Yelp and was impressed by the reviews. It's pretty close to my residence so I woke up early to get my TPMS addressed! Staff was helpful and I was able to pull right in and get my tires inflated. Thank goodness, there was no leaks and just truly air pressure. The technician gave me a brief rundown on what services are provided here so I'll be making this my go to spot for work that needs to be done my car!

OMG from the time the person answered the phone answering all of my amillion questions without any…read morefrustration, to giving me the earliest time that the shop could look at my car they were very kind and warming making me feel comfortable taking my car there. Once my car was looked at, they did call back with all the details of what's going on even things that were noticed during the initial diagnostic which is $120 by the way and is applied to the bill if work is completed at the shop. I'm glad i stumbled across this place reading reviews from yelp. The reviews were on point, this place is fast, friendly, price are reasonable mechanics were very efficient and nice, they took the time to explain in detail the issue with the car. I will be coming back for any other repair for my car.

My experience at Royal Auto has been awesome!!!! The mechanics there are all very friendly!!! I…read moreloved that they take there time to go over what you need for your vehicle and the prices are very reasonable!!! Thank You for all you do!! Ms. Mona

High quality and trustworthy service. Well priced and easy to get service scheduled…read more They've worked on my Chevy and Subaru for maintenance like oil changes, alignments, battery replacement, timing belt replacement, brakes, and other engine repairs. Shop owner and staff take pride in their work and will give updates on progress and recommendations.

The shop is short handed and yet they squeezed in my 2019 Subaru for replacement of a tire sent…read morethem by Tire Rack. They know my car better than me: When I called a couple weeks ago to schedule a spark plug change, Kim reminded me that my Subaru had gotten its 60k service a year or so ago. (In other words, it was her polite way of suggesting new plugs were not needed.) Time and price estimates tend to be accurate. I almost hesitate to recommend Federal because it already has a cadre of devoted clients.

guy at the door with a full jiffy lube get up on responded to me asking where to pull in for the…read moreoil change by saying: "get away from me, sh*t!" so I left. and I'd recommend unless your car is about to explode go literally anywhere else.

This isn't about the service done on the car but rather the wait time we have had…read more My partner called ahead the day before to check and see if we would be able to bring our car in early and have our tires changed (all 4). We were told if we came early the tires would be here and that we could get the service done in roughly an hour. (I planned for two at most just for safety, so ballpark 10am). We came right before 8am, and were told the tires are not arriving today until 10am. So we left (walked) and went to a nearby coffee shop to kill time. Came back at 10am to hand off keys (theypicked up keys probably about 10:20am) and it's almost 1pm now and we aren't done yet. The deal to save $30 per tire was nice to replace all 4 (total of $120 savings) was a good value, but the time we spent here has cut into the second half of our day and we have family visiting and staying with us for their birthday brunch (so this much time aside was not in our plans. The man helping us today was courteous and friendly, but this place definitely wont save you time unfortunately. We finished around 1:15pm!

I am updating review since I think it is too harsh. Forgetting to reset oil light is not that big a…read moredeal and the check engine light actions could be seen as being honest instead of not wanting to deal with it. So I am going with 3 stars.

Radiator flush = 6k blown motor "We can't diagnose the…read moreproblem" Don't fall for what they are selling or you could end up paying big

I came to this establishment when a family member recommended getting my new tires from here. Let…read moreme start by saying Isabella is that girl! I love her! The dealership was trying to charge me $700 to change my tires. Well I didn't want to spend that much on some cheap tires. So I came here and Isabella was able to help me save money by getting the service done during the EPIC sale weekend! The service was quicker than stated, and my ride is so smooth! I'd highly recommend coming here. Also thank you everyone for the reviews, I had to trust my handy dandy Yelpers!

The manager Dave believes it's okay to disrespect customers. I called in to see if there was a wait…read morefor an oil change and whoever answered the phone said "there's no wait bring it in and we'll take care of it." Trekked through the snow to get there about 30 minutes later and arrived to an empty parking lot and an empty lobby. Dave said it would take 2 hours for the oil change. He then tried to tell me that's normal for an oil change. He then started to talk down to me and speak to me disrespectfully when I was confused about that, having had most every oil change i've ever had take 30-40 minutes. For a company to promote someone so easily prone to disrespecting customers and someone so full of crap is a pure reflection of this entire store's attitude towards customer service. Do NOT give them your service unless you want to waste your time and support rude and disrespectful people.

Again, this is my go-to car place for quick service. I requested a Signature oil change, and a…read morecabin air filter replacement. The employees are always friendly and courteous, and I was greeted with a smile by everyone. I was informed that I also needed a brake pad replacement on my L rear tire and a rear wiper blade replacement. They gave me time to check with my hubby by phone to either go ahead or decline that brake pad service, which I proceeded with. They do not pressure you into agreeing to any type of auto service that they suggest you need. I used a coupon for the oil change, and they honored it with no problem as they always do. I was very happy with the service I received today, and my car is running so much better since the service. Thank you Jiffy Lube! Thank you to Samuel W, Terrell J, Dylan S, Michael R, and Chaun W. You did a great job that I truly appreciate it.

I really like this location. There's almost never a wait for drive up oil changes. Service is fast…read moreand professional. They helped me find a coupon before checkout (fyi this location does not accept the Jiffy Lube Groupon). Would recommend.

I will not take my car anywhere else! This is the most honest and helpful car repair shop in…read moreBaltimore City. Steve is always so kind and helpful when explaining what is going on with the car and what my options are. He is very knowledgeable and responsive.

This has been my go-to spot in Baltimore for any car-related issue. These guys here are honest and…read moregood at their job. They have never tried to trick me or upsell me anything; in fact, there were times they would advise against any repairs and ask me to come back if the issue continued. It's rare to find mechanics with such a work ethic these days. Highly recommended!