Amazing experience at Prime Care Auto. Quality work and fantastic communication. Would definitely…read morerecommend 10 out of 10!

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

I can't say enough good things about Tito's Auto Care. From the very beginning, everyone treated me…read morewith kindness, patience, and respect during what has been a very stressful experience with my car. They took the time to explain everything, answered all of my questions, and never made me feel rushed or like I was a burden. Even when my car continued having issues, they stayed committed to helping me through the process. Their honesty, professionalism, and genuine care meant so much to me. It's hard to find a shop that truly cares about their customers the way they do. If you're looking for an auto repair shop that treats you like family and stands behind their work, I highly recommend Tito's Auto Care. Thank you all for your hard work, your patience, and for showing so much compassion. I truly appreciate everything you've done for me!

I'm pretty rough with my car, so I did a lot of research to find a proper affordable mechanic and…read morerefuse to go anywhere else. At Tito's you can drop your car off and they can shuttle you anywhere you need to be (within a 10min radius). I usually get dropped off across the road to get lunch. I've been here a few times and I've always been happy with their work. They replace and cut keys if you need more copies, do both standard and drum breaks, and more. Truly full service. And they're honest about the cost of labor and replacement pieces. The waiting room is kinda rough and cold so you can ask to sit in the office with the lot puppy they found and adopted this year. She's so well behaved. While I was waiting I got to talk with one of the co-owners and they're super friendly, you'll find good conversation with most of the folks here. They check in as they work on your car if they find any additional issues.

Kahn has taken good care of both my fiancée and I's cars with expeditious service. Recently brought…read morein my car and he diagnosed and fixed multiple issues within a day at a very reasonable price. We will continue utilizing his shop while we live in Baltimore.

This shop is absolutely wonderful! My fiancè and I were traveling from VA to NY to visit family on…read morea last minute trip. My low tire pressure light came on in Maryland and we stopped at Xtreme to get it checked out. The service was quick, efficient and these guys are first class! They are reasonable on pricing also. Highly recommend for anyone needing work done. We felt blessed that this was the shop we happened to stop at!

Kristy showed terrible customer service at the front desk in the shop. I went to pick up my vehicle…read moreafter having it serviced and she made wait several minutes while she took her time stocking the store's shelves in front of me. I said "hi" to get her to acknowledge me - no response. Once she was done stocking, she went behind the counter and stared at me without a word until I eventually told her that I was here to pick up my vehicle. Other than that, the service of the vehicle itself was fine and completed in a timely manner. I was updated by the mechanic throughout the way. As other reviewers mentioned, if you want to avoid high labor costs, I recommend checking out the local small business down the road.

Full of rude people, my girlfriend stopped there to change her tire and they yelled at her and told…read moreher she had to do it in street.

SAP Automotive has done good work for my vehicle. I recommend anyone that has issues with their…read morecars to being them here to great repairs at great prices!

Best repair shop I've ever been to. I will definitely be bringing back my car here in the future if…read moreI have any issues. Not only were they honest but they communicated with me all the time and didn't stop until all the issues were resolved.

Scott and Ryan at Holabird Tire are fantastic people who will look after you and your vehicle. They…read morehave fixed several of my vehicles without ever having to bring it back. I will always take my cars to them!!!

Excellent customer service! Friendly, efficient and attentive to details. Highly recommendread more

I took my son's car in there and nobody else that seem to find the problem he fixed it promptly. It…read morewas done the very same day for a reasonable price. My son recommended this business and I would recommend it as well.

Took my Ford F 150 to Kevin because Al Packard after an oil change told me I needed to replace rear…read morebrake pads and rotors. My truck had a noise when driving using cruise control on the highway that was intermittent. Kevin and his crew did an inspection to the front and rear brake and was determined that I didn't need new pads and or rotors, in fact I had over 50% of pads left. Kevin also ran diagnostics and went for a test drive to replicate the noise, but couldn't. Long and short, Kevin was extremely knowledgeable and honest and he didn't charge me anything. K&M a truly honest and knowledgeable Auto Service Shop!!! I would highly recommend K&M

best auto shop in baltimore city! they are honest, compassionate, and caring! it's not about a…read moredollar with them. they treated my 2000 buick like a bentley! unfortunately, my car couldn't be saved but, they could've clean me out! the didnt! they told me the truth! gave me time to process, he the best tony thank you! he deserves a million stars!!

Tony & Steve are the most reliable and honest mechanics I've ever dealt with. They're always spot…read moreon with diagnostics, fairly priced and do great work. I'm thrilled to send friends and coworkers there knowing they'll get the same great service as I do. Having T & S as my mechanics actually makes me sleep better at night, no joke. Great shop.

Great place! Came through in a pinch for me with great tires at the right price. Had me on the road…read moresafe and quick. Great service.

My Tire Pressure Monitor System (TPMS) light came on. I'm from Houston and use to going to Discount…read moreTires (DT) to address. But ooooof course, there are no DTs in Maryland so I turned to Yelp! I came across this business via Yelp and was impressed by the reviews. It's pretty close to my residence so I woke up early to get my TPMS addressed! Staff was helpful and I was able to pull right in and get my tires inflated. Thank goodness, there was no leaks and just truly air pressure. The technician gave me a brief rundown on what services are provided here so I'll be making this my go to spot for work that needs to be done my car!

Again, this is my go-to car place for quick service. I requested a Signature oil change, and a…read morecabin air filter replacement. The employees are always friendly and courteous, and I was greeted with a smile by everyone. I was informed that I also needed a brake pad replacement on my L rear tire and a rear wiper blade replacement. They gave me time to check with my hubby by phone to either go ahead or decline that brake pad service, which I proceeded with. They do not pressure you into agreeing to any type of auto service that they suggest you need. I used a coupon for the oil change, and they honored it with no problem as they always do. I was very happy with the service I received today, and my car is running so much better since the service. Thank you Jiffy Lube! Thank you to Samuel W, Terrell J, Dylan S, Michael R, and Chaun W. You did a great job that I truly appreciate it.

I really like this location. There's almost never a wait for drive up oil changes. Service is fast…read moreand professional. They helped me find a coupon before checkout (fyi this location does not accept the Jiffy Lube Groupon). Would recommend.