Good people fast service!!! Needed an oil change and they fitted me in right before the holiday.

Very professional and knowledgeable. JT works on all types of cars including hybrid vehicles. He is an honest and trustworthy mechanic.

Very honest, quick to respond, good prices but took extra long on a straight forward job. Car running great. Thanks

I highly recommend JT Auto-- it's now my go-to auto shop! I first stopped in a couple months ago when my check engine light came on (everyone's worst nightmare!) and most recently for routine maintenance. I called up JT Auto as soon as my check engine light came on and I was connected with Lisa, who is an absolute gem! She was able to get me an appointment for the next day and walked me through the whole process. I had to come back more than once in between my meetings, and Lisa was very considerate and informed me that because they were experiencing a delay, she could stay open a little late so I could pick up my vehicle. The first time I checked in, she informed me that the wrong part was sent over, but Lisa expertly navigated calling the right folks to ensure that I got the right part! When picking up my car, JT was able to answer all my questions and recommended some helpful service tips that may save me from some grief in the future. The second time I went in was for routine maintenance and the whole JT Auto team was able to get me in and out ASAP! I can say with confidence that JT Auto is my go-to location for all my car needs. Thanks to the whole team for providing efficient, reliable service! read more

JT Automotive - Auto Repair Near Me - Baltimore, Maryland

Let's appreciate the mechanics who stay open during Covid 19 and keep my car running smoothed! JT Automotive was recommended by Yelp and I got a response less than 10 minutes. Same day appointment and they didn't keep my car over night. The pricing was very reasonable and the location was very easy to find. Tom also had lots of personality which is greatly appreciate since I know nothing about cars and I'm can get quite nervous when I walk in asking for service. You are truly appreciated and you have a new customer! read more

JT Automotive - I agree! - Auto Repair Near Me - Baltimore, Maryland

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I had a small accident in Baltimore. I googled shops and this came up. I regret ever having taken my car there. just got off the phone with the dealership, my transmission is DEAD because these guys failed to reset the axle properly and now after I paid these guys $2,000 to fix my car, they caused damage that will be about $8,000. I am a lawyer and I plan to sue them if they do not pay for the repairs directly to the shop. Not only that, but I have the bill where they charged for a "new fender" part, and the fender was clearly the same one with the dent pulled, that is actually criminal fraud and I am going to work with the Baltimore State's Attorney's office to have the responsible employee charged criminally. The only way they can fix this is to pay for the Cadillac dealership to fix my car, otherwise 1. I am going to sue the hell out of them (fraud is an intentional tort, and there will be punitive damages), and 2. I am going to have someone incarcerated for fraud. I have proof from the dealership that whoever worked on the front left axle was the responsible party. This situation will not turn out well for the shop. The owner of the vehicle is my brother, and therefore I am going to bill my standard attorney fee rate of $400 per hour on this case. They will be responsible not just for the $8,000 repair, but also for $8,000 in attorney's fees, plus their own attorney's fees, plus the punitive damages (I am going to ask for $20,000). The cheapest way for JT Auto to resolve this would be to pay the Caddy dealership to repair my car. That will cost JT Auto $8,000. If they fight me, that will cost them between $20,000-36,000 (because of the punitive damages from the intentional fraud). If you're going to rip off a customer with fraudulent work and shoddy workmanship, you better make sure you know who you are ripping off. read more

My Go To For All My Vehicles When I Need Immediate Service. Fair & Reasonable. Gets me right every time. Once repair is done I never have to come back for the same issue. Definitely would recommend to all my Family & Associates. read more

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JT Automotive is awesome! Honest, reliable & timely. I was in Baltimore from out-of-state when my alternator died. They had my Toyota Camry repaired & running better than ever in less than 24 hours. Good people & great service. I lucked out going with their shop! read more

My vehicle had two light indicators (one was a check engine. I know I should never ignore this one, so I immediately checked Yelp and reached out to three repair shops since I'm new to the area. JT Automotive had great reviews to support the stars. So the instant/immediate response to my quote request blew me away, so they earned their 1st star. Availability was next day with a easy drop off process; they earned the 2nd star. Stayed in contact with me while servicing the vehicle and asking for consent; 3rd star earned. Explained the situation which enabled me speak intelligently with my after-maket installer about a the error message AND addressed a couple of other matters including an oil change I paid for previously elsewhere (ugh!) - they earned their 4th star. Then he was honest and didn't break the bank account - the 5th star earned. I will be back and highly recommend them. read more

I totally trust Tom at JT Auto. I have been being my GMC truck to him since I purchased it 5 years ago. His integrity goes a long way with me and I definitely appreciate his level of honesty in a corrupt soc read more

Came in for an oil change - chose them based on other reviews. Did not disappoint. Trustworthy, quick & reliable. Will come back

My husband and I are new Baltimore residents and we needed new brakes/rotors for our 2013 Audi A8. We didn't want to pay overpriced dealership prices and we took a chance with JT Automotive. Even though there weren't many reviews on Yelp, there was a consistent theme among these reviews, which were reasonably priced, great service and reliable. To us, this spoke volumes meaning no B.S. An interesting fact we learned after meeting the owner, Tom, is that JT stands for Just Tom. His number one goal is to make every customer happy and provide excellent service with repairing your vehicle. You won't regret bringing your vehicle here for service/repair. The next time we need service or repair. We're going to JT! read more

Needed new brakes and rotors. JT found I needed both front and rear, it was a very reasonable price so I went ahead and got it done. I also needed a new tire, which because they didn't let me know upfront, they gave me the tire at cost and included the mounting/balancing for free. I am impressed with this garage and will be coming back for anything my car needs. Customer service was great - responsive, timely, and reasonable. read more

Great service, good value, and extra points for the history lesson in the office. Thanks again guys!

I want my brakes done you told me $458 I asked him what was that for they said when they do the brakes they had to replace the rotors Toyota say I do need rotors I'll pay $157 to get my brakes done from complete auto Jt tried to rob me and it was because I was black read more

Dropped my car off with several issues to be diagnosed. Told them what I'd already tried and about recent work to the car. Called me back a few hours later to tell me my computer and timing chain are bad, but couldn't fford the work (it was a fair price quote I will admit). Got into the engine and the timing chain was perfectly fine. Also found that the throttle body was missing a bolt, the computer is fine. The guy didn't even look at my car, didn't even open the hood. If he would have bothered he'd have seen the missing bolt and known the issue. Car was in the same parking spot when I got back, seat in the same position, steering wheel same position, car wasn't touched. Charged me almost 200 bucks for a guess based on what little information I gave, but all they know I could be an idiot. Never again. read more

I went to JT because I was tired of other repair shops (closer to where I worked) which weren't open when they were supposed to be. JT was very responsive to my Yelp inquiry, responding to my questions almost immediately. The next day JT was open when they said they were going to be; they fixed my problem quickly and at a reasonable price. I'll definitely be going back if I have any more car trouble. read more

Was having the hardest time finding help replacing my license plate (special screw and it was really tight) I called JT Automotive spoke with Tom he said to come in and he'd see what he could do. When I got there he was able to help me right away and noticed the tags I was putting on we're about to expire (I was waiting to get work done for my inspection cause I was quoted $800 at least from another place) Tom told me he was sure he could do it cheaper. I got him the list a few days later and he quoted me much cheaper then the other place and said it would be done in a days time. Quick about communication and very friendly! read more

Don't waste your time going anywhere else - JT Auto is the best shop in town. Honest shop that gets it done fair and fast. I just moved to Baltimore, and I took my Subaru Forester to All Phase Auto Repair to get inspected. Later that day they quoted me $5,400 (!!!) to fix all the problems needed to pass. So obviously I didn't go back there. After a quick Yelp search, I found JT Auto, and he fixed everything for under half that cost. Now, $2k for a single job sounds like a lot, but let me just list what they fixed: - Replaced entire front passenger control arm and ball joint ($300). - Replaced the catalytic converter and all exhaust piping behind it ($500). - Replaced entire steering rack and pinion ($580). That's just the parts cost. They also added a new belt kit and did an oil change. When you add it all up, they ended up charging only ~$600 for labor. Let me just emphasize - these were SERIOUS problems (the exhaust has gapping holes in it, and the front-right control arm was so bad the wheel was about to fall off). This was a MAJOR job, and I don't think you can beat the price they gave me anywhere. Now, that's just the money - all said, I would call that a very fair deal. But here's why I like JT Auto: these guys are straight to the point. I knew this job wasn't going to be cheap, but they literally showed me each individual problem on the car before talking it over. They didn't throw in any of the usual "recommended" BS - just pointed out the serious stuff that needed to be fixed and gave me a fair price. Finally, on top of everything, my airbag system was apparently off and I didn't know it! (I had the car detailed a few months back, and those clowns broke a wire in the process which disabled my airbag system). While my car was in the shop, the guys here figured out the problem, soldered the wire back, and reset my airbag system - all free of charge. That's the kind of mechanic you want. They fixed a very serious problem that I didn't even know existed free of charge. Read the other reviews here - they speak for themselves! I'm not going anywhere else from now on. read more

Very prompt service. Was able to schedule through yelp and they got back to me right away. I took my car in the next day and they were super friendly. Price was acceptable for the amount of work I needed done. read more

Put out an SOS for a honest mechanic Tom was the one and only who responded answering all of my questions quickly. Gave me an estimate and time to complete job which was right on. Thank you and you team for a job well done you are my go to guy for my automotive needs . Again THANK YOU read more

I went to my usual dealership repair shop to get a maintenance check up since they always send me coupons. Knowing they're more expensive than necessary for actual repairs, I searched on Yelp and found that JT Automotive had great reviews so I messaged them for a coolant exchange quote. They replied really quickly and I scheduled an appointment for the same week. When I came in, I also asked about an automatic transmission fluid exchange and he quoted me right away and offered me a discount. I ended up getting both repairs done for much less than I would have at the dealership shop and it was pretty quick too- an hour for transmission and they were already done with the coolant by the time I reached a cafe to wait. If you have a bigger repair that will take a while, Greenmount Coffee Lab is a 10 minute walk away and has free WiFi. There are also a few other Internet cafes in the area, just a little farther. read more

The reviews are all true. This place is amazing. I made my appointment through Yelp, and he had availability the next day. I went in for what was supposed to be a simple tail light fix, but nothing's ever that easy with my car. It turned out to be a super complicated wiring issue, and he informed me of everything that was going on and what he was trying. He was more transparent than any other place has ever been, and even gave me a ride home after they figured out it was going to take longer than they thought! The estimate was beyond reasonable, despite having to do an extra ton of work because my car is annoying. They were able to finish it the same day even after having to order parts! The owner followed up about how the repairs were feeling the next day. I would send anyone and everyone here. read more

We have trusted the team at JT auto multiple times for maintenance on our vehicles. Whether it is major work or something simple, the service and communication is always excellent. Pricing is extremely reasonable, and they are willing to work with you. JT is very friendly & honest, they will be our go to from now on. Highly recommend! read more

had to get break pads removed and had to get it done in a hurry since I need to be on the road for work. I looked and tried to get a quote one evening and they immediately reached out and got me in for the next morning. Service was great, reliable, and I would definitely recommend read more

Wow , Sunday contact early morning Monday check out and great price fast service and friendly this is now my go to place!!!!!

omg!! firstly, this jt guy curses his employees out right in front of you, which is not only extremely uncomfortable to experience people being verbally abused live, but it's completely illegal. he called me after having my car for a few hours to change only brake pads and rotors and told me it fell off his lift and is not drive-able!! they are telling me my car is totaled!! he told me he was obviously not charging me for the brakes and rotors since clearly this is negligence, and my insurance company just told me they couldn't tow my car because he is holding my car hostage until he is paid for the brakes and roters!! have you ever heard anything like this before???? read more

Its hard to find a mechanic that will quote you a price on yelp and stick to it when you arrive. I've requested two quotes from.them both times the quotes were fair and they were able to get me in within the week. And completed the service requested with no additional update that my car will blow up if I don't do x,y, z. I appreciate the ease of working with them. Highly recommend. read more

Good customer service and quick to schedule my tune up, oil change and flush my brake fluid. I'll be sure to use them if I need something done in the future. read more

I highly recommend JT AUTOMOTIVE. Customer service was top notched, specifically responding to my request for a quote within minutes. I had a particularly labor intensive job that was going to require days to fix and I had a lot of trouble finding a mechanic who wanted my business. Not only was Tom timely in fixing my car, but his price was half of what the dealership quoted to complete the repair. There is a reason Tom has excellent YELP Reviews. He takes care of his customers. read more

I went in for a same day oil change and it was one of the best auto experiences I've had since moving back to the area. The guys were real cool, down to earth and expedient with their service. Will definitely be back read more

I have been in Baltimore for almost ten years ago, I wish I had found this shop at the beginning. These guys are honest (they will show you the part they replaced and explain exactly what they did), they offer fair pricing ($500 less than Mr Tire for my last job), they are relentless in chasing down the problem, and they do excellent work. I will not go anywhere else from now on! read more

Tom is great to help the young adults just graduated from college and working in Baltimore. As a mom I can highly recommend him to diagnose the problem and repair so your loved one is safe. His prices are reasonable and he guarantees his work. Tom and Crew are our "to go to" car repair shop. read more

I'm going to start by saying how difficult a task it is to find a decent mechanic that won't attempt to rip you off. Tom (the owner @ JT) succeeded my expectations. What a nice guy! Never mind the fact that he knows his stuff! We were pleasantly surprised to meet the nice staff at his shop for my brakes. The quote was the best one out of the at least 7 different places I contacted. It's a simple job, and I knew what I should be paying having grown up with a mechanic myself. I'm very happy and satisfied and I will support his business for any future jobs I might need. It's a small shop with good, honest people. I would absolutely recommend their services to anyone. read more

Same day service with a great price. I had my brake rotors and pads replaced. They were speedy and started as soon as I arrived. I will return in the future! read more

I got a quick response from them after my immediate question on yelp because my check engine light came on Saturday. I also got the most affordable quote after comparing prices. I dropped my car off 8:30am Tuesday and I got an email and a call to confirm that my car was ready before 11:30am. (I was thankful that they could squeeze me on short notice and with my time schedule) and my car was running like it did when i first bought it. I purchased extra parts just in case and they gave me my parts back that was not used to insure I got my money back. They told me what else I needed done to my car but did not scare me to make me think that my car had 1 month to live like other shops do to women. read more

I reached out for an appointment through yelp and they got back to me right away with their availability and an estimate. They took care of my car quickly and for a fair price. Everyone at the shop was friendly and nice. Thanks! read more

Purchased 06July18 * Pulled out of parking lot and water was leaking from the hard top. Was informed I was going to need to replace the "whole plastic piece" from the shop. I pointed to the roof and said, that whole plastic piece and the lady says, yes, the whole thing. Went back up and talked to Charles and Ty about having to replace the whole hard top (its plastic on the inside). They spoke with Devin who clarified that it was just the rubber seal and they would take care of it. 9July2018 * Took jeep out to test 4 wheel drive. When in 4low or 4high and in a turning motion, the jeep starts making a clicking/grinding noise and is leaking fluid. This is only happening in 4x4 10July18 * Went back to the dealership and explained the issue. After their mechanic looked at it, it was determined the u-joints needed to be oiled. They also explained the leaking fluid was because of the u-joints. They also replaced the rubber seal on the roof. 13July18 * While standing next to the jeep, front driver side, it begins making a noise like its air discharging from a broken hose and fumes billow from underneath. Upon inspection there is a neon green fluid that has been sprayed all inside the wheel well. I take it back to the dealership, after confirming it's not overheating and no lights came on. The mechanic states it was just compressor oil and the ac compressor looks recently replaced so maybe it was discharging an over charge but "there is nothing wrong" 14July18 * Pull into a parking lot and while finishing a phone conversation, sitting in park, the jeep begins to make the same noise with the same discharge of neon green fluid. I text Ty and inform him of the situation. He says he'll speak with Devin. At this point I have luke cold air. * Take the jeep to a different mechanic, he hooked up his gauges to the ac and diagnosed it was almost flat on charge. During diagnoses, it discharges two more times. I went to auto store, purchased $80 in refrigerant and leak search dye. Recharged ac and monitored. Everything seems to be working. On a side note, while getting groceries from the trunk earlier in the day, I noticed duct tape protruding from under the floor panels. I remove the panel and lift the carpet to find a hole CUT POORLY into the frame for no obvious reason. It may be there was a portion of rust cut out 17July18 * Got a call from Charles, I needed to come in and sign a missed document. Pull in and Charles is outside. Discuss with him the issues I had been having and the fact his shop told me "nothing is wrong". He walks inside and within 30 seconds it begins the same process of discharging and billowing. Two other sales men witness it and Charles and Devin hear it from the inside of the building. Charles takes the jeep down to the mechanic again and explains. After an hour, he returns and says it's a valve and relay. Bring the jeep in tomorrow, leave it for the day and they will repair. read more

JT Automotive - Auto Repair Near Me - Baltimore, Maryland

I saw JT on a Facebook ad. They were offering an incredible special for brake pad replacements for $90. I looked at the reviews on Yelp first and they were rated 5 stars. It's very convenient to book an appt. I went on their website and booked it online. I got a text that confirmed the appointment time and I received a reminder the night before. Everyone at JT is friendly. I also got my rotors replaced here because it was another good deal that couldn't be beat. read more

Had a great experience at JT auto- Tom was extremely helpful and professional, and the turn around time for my car needing parts replaced was less than 24 hours which was great! They made what can be a stressful experience very easy and affordable. Great work & would absolutely use them in the future. read more