My husband and I frequent this place every time we come up for a couple weeks and we love it. We love their prime rib. We love their waffles. It's just a good place. But tonight we arrived and to only be turned away and as soon as I talk to the one gal, I asked them we're just here for the prime rib. Can we just be seated so she goes and ask the manager Melissa is that her name? So we got in we got to sit down no big deal. There was a girl in training with her name is Sarah she does a great job great job and so we get our meal. Everything's good taste fine and I had let the staff know that we didn't appreciate the Manager and all of her antics! She's turning away customers while we were sitting there at least 20 people were turned away that's revenue that is revenue because she couldn't stop running her mouth and blabbing to everybody instead of waiting on tables like she should she should lead by example not by what she did because your training a Waitress and she sees you just blabbing your mouth to people and not helping anybody not taking care of anybody. Taking the tips or whatever off the tables, the manager and then just go in about her day and having her little friends come in so she can chitchat it up with them instead of waiting up on customers.! We are not from here. It is a great place to come when we do eat at top deck. But seeing the situation this evening was very disappointing knowing that this manager is not an example or any type of leadership at all I'm sorry she's not and apparently your staff feels the same way. So I hope that it gets corrected fast because you should never shut down anything because you wanna chitchat with all your friends and another thing. My husband sat there while I was paying and he heard her the manager Melissa go to her. African-American friend Male and tell them it's them. They're the complainers they're the ones like he's gonna come and do something to us. Retired law-enforcement so we understand how people act. And we observe everything. That's besides the point though again I hope that Melissa is educated and how to run a restaurant instead of running her mouth! Not a good experience at all I will be contacting people in the morning. Thank you. But Sarah was excellent, and the gentleman the Indian tall gentleman he is phenomenal just a sweet, sweet man. read more

This evening, my wife and I decided to come to top deck. We love the place. It's delicious. We've been coming here forever. Our waitress was excellent. Her name is Sarah and she's good. She served us and she was very attentive. We also wanted to give a shout out to the gentleman, Indian gentleman who's been there for almost 25 years. He is amazing. He is awesome. So we arrived only to be turned away almost the manager is telling everybody that we're only taking takeout orders. To us we were disappointed because we drove from Northern California all the way to here and this is one of our stops so we asked again if we could sit down and have some prime rib. It was granted which was nice. The thing I didn't appreciate is the manager I believe her name is Melissa. She is not a leader. She does not have leadership skills. What I saw tonight was really bad. She wanted to close the place because she didn't have proper staff, but yet there were three cooks in the kitchen . There were four people that could deliver food and it was not busy at all and she just sat around with her little Homies and wanted to chitchat with everybody and Sarah's running around tending to customers Turning away, customers is revenue . Yes I understand you could get it in a form of takeout. I get that but it not allowing people to sit down because you the manager Melissa wants to go around chitchatting with all her friends and not help people you are not a team player. I'm sorry I have been in restaurant business for years. You are not a team player at all My wife was at the counter pain while I'm sitting there. This manager was talking to her African-American friend baldhead guy and she's she's pointing us out like oh them. They're the complainers they're the ones ......what kind of manager says that So I hope that the owner reads this I hope someone sees it because this is not good. I would hope that you would want your restaurant run very efficiently. Yeah, and we recommend this place all the time to people and it's very sad to see what was transpired this evening read more

What a hidden breakfast gem! The staff is so friendly. The food came out hot and just as we ordered it. The prices are reasonable. The casino area is pretty shabby. Don't let that discourage you from taking the elevator up to the third floor for an enjoyable experience. read more

Top Deck Restaurant - The "Classic breakfast." - American Near Me - Reno, Nevada

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I have come here twice bc it's convenient to where I live downtown. Both times have been terrible experiences. The food is not horrible but the service is the worst I have ever experienced. Not only does it take at least 15 minutes for your server to recognize you, once they do they are very unfriendly and quite frankly rude. Elba Was my server today she approached by saying. What do you want, not good morning or anything like that. Before I could answer she started a loud conversation with her server assistant before getting my order. I told her my order. She grabbed the menu. Said that's it and before I could complete it she left. It's people like this that make me embarrassed to be in this industry. I wish everyone was a professional but unfortunately it's definitely not the case. If I was the food and beverage manager at cal neva I would have a serious restraining of all the front of house staff. If the staff wasn't so ghetto maybe you could compete with the other casinos in town. read more

This is still the go to place for prime rib special. 6 ounces of prime rib, french fries or mashed potatoes and gravy, and a soup or a salad. All for just $7.99. We have been doing the special here for about 15 years. The price has gone up since Covid started, however it still fills my 17-year-old boys up. Still plenty of food. Quite a few of the workers remember us and greet us every time we come in. They always make us feel welcome. Today we had a new waitress taking care of us. Her name was Shantel. She was very happy and cheerful. Wonderful personality and very friendly. What we ordered: 3x prime rib special ($7.99) Steak and lobster ($12.99) Steak and shrimp ($8.99) 5 dinner salads The salads were included and were very nice. I asked for extra tomatoes and the dressing on the side. Shantel was very accommodating. Dinner was pert and service also, can't ask for better. Still our go to place for inexpensive prime rib. read more

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This is a diner located conveniently inside a casino. We put our name on the list and were seated 20 mins after. For the price, this place cannot be beat. Servers were extremely nice, although, you could see they were understaffed and struggling to keep up. Food was basic - we ordered the burrito (which was massive) and the steak special. I don't think I'd ever be able to find this meal cheaper anywhere else, but manage your expectations - the food quality is no where near that of your standard sit down restaurant. read more

Top Deck Restaurant - Burrito - American Near Me - Reno, Nevada

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This was absolute GARBAGE I did not enjoy I ordered a rib eye steak and it was burnt and the floppiest disgusting think I have ever tried while to service workers were good I would never try this food again. The ranch was nasty. The salad the prime rib looked like it was out a can . You have better luck eating at a McDonalds or Burger King wouldn't recommend read more

Top Deck Restaurant - So bad we couldn't eat - American Near Me - Reno, Nevada

Great ambiance! Food was delicious and very much worth the price. This is going to become a Reno staple for me in the future.

I am doing an update on this review as it has been over 10 years since I have been here. The good news is the prices have not changed much and pretty cheap to eat and my wife and I used our comps for this place. The place is more lighter and brighter instead of dark and gloomy. Prices range $7 to $15 dollar a meal depending on what you are planning to get. Unfortunately, I could not get the bad stuff because I forgot my gout medication at home. The portions are very good and decent. We ordered both the wraps. I ordered the Cal Neva wrap for $10 dollars and my wife got the Chicken Caesar Wrap spinach. They did not ask us if we wanted potato salad or fries. Anyways I remember I could not eat fries because that is a trigger for my gout. We asked the waitress for potato salad and she said she thought we ordered the fries. Anyways they gave us the potato salad with no cost which was great. Overall, I would say it was not too bad. I would come back, but the service can use some work though as they forgot to give us some water after they asked us if we wanted more. But I would give it a 4.5 stars. read more

Top Deck Restaurant - Cal neva blt - American Near Me - Reno, Nevada

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We went here early on Friday evening. The prime rib was weird and didn't taste like prime rib and either did the ribeye. There was no one there and I think because things didn't turn around we had what tasted like boiled meat. The server was very nice and warned us not to get the mash potato's because they are powder and the baked was actually good. lobster was fine if dunked in butter. read more

Having just arrived in Reno, I needed a quick beer and some lunch. I Yelped the area for cheap food and the Top Deck at the CalNeva came up. I walked about 3 blocks to get there and through the smelly VERY old casino up several escalators, around hidden corners, up some stairs, around more corners and finally found the Top Deck. For some reason, I thought it would be outside or have a view based on the name. Anyways, this place is everything it should be, from the staff, old booths, patrons, and the food. It is definitely old school but in a charming way. Everyone I dealt with was super nice and checked up on me often. I ordered the special "Tuna Melt with fries" (only $5.00!) and a Coors Light (big can, maybe 16 oz only $2.50). This meal also came with soup or salad. I had the salad. What a great deal! My tuna melt was toasted nicely, lots of tuna and cheese oozy goodness. Fries were hot and average type. Beer was cold and salad good. There were a lot of other options I considered from their menu from breakfast items to steak & eggs or lobster to the Hangover Special (Intriguing - I almost got this one). If you want a great deal for some old school type food, give the Top Deck a try. Just plan for an extra 15 minutes to find the place once you enter the doors. read more

Top Deck Restaurant - My receipt - American Near Me - Reno, Nevada

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So I am bouncing from my review on Siris, we came here fondinner last week, it wasn't busy but the server seemed very overwhelmed. My kid got pancakes and I got the prime rib. My biggest mistake was getting the prime rib. I ordered mine medium. It came out very well done. The mead was so bland and dry, it was like eating a dry sponge. No salt on anything. The veggie of the day was a canned green bean that was mush. The server wasn't very attentative and when she brought out our order she did in in 3 trips for 2 people. read more

Food was great and our server Walter was on top of everything. We love coming here for lunch or dinner. I recommend this place to everyone. read more

Top Deck Restaurant - He was so attentive and our food was fast and delicious. We always come here. We love this place!!!!! - American Near Me - Reno, Nevada

Sad to be leaving a negative review. Top deck used to be my go to hole in the wall, cheap diner! However with the price increases the food is no longer a deal nor worth the money. Quality has gone downhill and beers can be found cheaper at other local casinos and the staff is extremely rude. Bring back those eye catching deals though and I'd try it again! read more

Top Deck Restaurant - American Near Me - Reno, Nevada

We came here for the "old Vegas" experience-- cheap, good steaks. I forgot that Nevada still allows indoor smoking, so my eyes were burning. The portion sizes were good, with the prime rib & lobster being an entire tail and a decent sized slab of prime rib. The taste was worth the $16.99. The staff were absolutely great. They went out of their way to make sure we had exactly what we wanted and refills were frequent. Freda was our waitress and she was very welcoming and friendly, making double-sure that our order was perfect. read more

Really dry steak and very good Belgian waffle! Great friendly service! Really conflicting review but the waffle and friendly service saved it! The waffle was fluffy with buttery crisp. read more

Top Deck Restaurant - Really dry steak but it's really cheap! - American Near Me - Reno, Nevada

Visiting our son for the weekend, we were looking for a place to eat mid-day that wouldn't be crowded nor pricey. He reminded me of a previous visit when we had breakfast for dinner at Top Deck. I didn't remember much about the food but did remember the friendly atmosphere. We found the same friendly atmosphere and the food was good too. We all three came away full and content. Nothing fancy per se but that's not what we were looking for. I will return the next time I'm in town. read more

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Horrible steaks. We ordered steak and lobster, New York steak and a burger. The burger tasted like a dried out piece of cardboard. Both steaks had a very foul taste. After we finished eating, the restaurant was hurriedly shut down moments later. Hmmm really wonder why. We all became sick from the food. Well Neva go back. I was only refunded $25 on a $108 bill. Rotten steaks were still on the plate when we left. Not even 1 star but I had to give at least a star to leave a review. read more

In my recent visit, I decided to order the Prime Rib dinner with Macaroni & Cheese, vegetables, and a side salad. The pasta was a little dry but my waitress gave me butter to moisten it. The prime rib was decent. It could've used a little more seasoning, though. It was good dipped in the Au Jus Sauce. The vegetables were tolerable as well but I wish Top Deck could've offered more options like broccoli or spinach. Finally, the salad was fresh and tasty. However, it could've been plated on a bigger plate. The lettuce kept on falling to the side. I can say that my waitress was so hilarious, friendly, and hospitable. She took care of us pretty well! Overall, Top Deck restaurant is extremely doable for food. Good service and decent food. read more

Top Deck Restaurant - Salad - American Near Me - Reno, Nevada

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I took a chance on this place as there were some good reviews. I went with the bacon and cheese omelette. The omelette was dry and had bacon pieces clumped together in several areas. Two slices of American cheese were on top of the omelette, not folded inside. I expected shredded cheese to be folded in the omelette. The cheese slices were not melted and peeled off easily. The one piece of toast was room temperature and had no butter on it. There was a container of a butter-like condiment that was not appetizing. There were a few bites of the hash browns that were crispy and tasty, but the rest needed cooked more. My husband had the egg/bacon/hash browns/toast breakfast. Same experience with the hash browns and toast. His bacon was about half-cooked. The eggs were okay, but were not what he requested - they were at best over-easy and he ordered over-medium. The atmosphere was old Las Vegas which I enjoyed. It appeared to be clean and the staff was friendly. Prices were reasonable had the meal been properly prepared ($29 includes one water and one coffee). I don't expect to be back due to the food quality. read more

Good bang for your buck. Nothing much else. You get what you pay for. Don't think they have the spaghetti special anymore. Too bad.

Always a stop when we're in town. Can't beat $16.99 steak & lobster!! Service is quick and friendly! It seems the cigarette smoke wasn't as prevalent thank the Lord read more

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No frills cheap deals restaurant. I've been going to Cal Neva for Steak and Eggs Breakfast for years. The price is creeping up but it's still a good deal. I remember it was $4.99 for Steak and eggs breakfast now it's something like $8.99. I remember when Reno was busy and this restaurant would be full of people, playing Keno and eating. Now it's pretty much empty and hardly any one playing Keno. I'm just happy they are still there and not closed down like every other place I'm used to visiting when I go to Reno. read more

Top Deck Restaurant - Steak and Eggs - American Near Me - Reno, Nevada

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I have been to this restaurant oh so many times over the years. It has never been great but there used to be a certain charm to showing up a casino diner at 3am and it be totally packed with drunk tourists, casino industry people and the occasional band or when the fair was in town, carnies. The food was super cheap and greasy with infinite coffee refills from the generally busy but pleasant servers. The last time I went here a couple weeks ago the atmosphere was tense as they were short staffed and even though most of the dozens of tables were empty, the bussers and severs were doing the jobs of several people with the cooks looking bored and heads down looking at their phones. My own server did not show up for a long time, maybe 15 min and a busser finally got my drink order before I saw her. Maybe they should recruit the many uniformed security that were hanging out and chatting with tables to help? I got the French dip with some fries and I am not sure where they got the beef that they served me or how long it was sitting around for but it was grey in color. I was both impressed and disgusted at the same time but hey, at least the fries were crispy! So I ended up handing the busser a cash tip and paid my bill and that, dear readers, will be the last time I step foot in Top Deck. Oh how the mighty have fallen. read more

Win or lose a cheap decent and fast breakfast, lunch or dinner. Try the prime rib which is deal.

Great food great service reasonable price they always have a smile recommend the lobster and prime rib for 17.99 great price

Good bang for you buck steak a little tough prime rib good a little dry but nothing some aju can't handle and steak sauce.good atmosphere read more

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This was our first stop after landing in Reno. Heard about cheap eats and we had to try. I would say this is definitely better than Denny's. It's located inside a casino with lots of free parking. Lots of options to choose from. Steak and shrimp for under $15. Unlimited coffee and soda, Keno service, and best of all, friendly staff members always checking in on you to make sure you have everything you need. We ordered the prime rib with veggies and steak and shrimp with mash potatoes. While the veggies are over cooked, clearly canned veggies, the rest was good. After eating, you can always try your luck and play some slots! ^_^ read more

Ordered the prime rib & lobster tail with some fries lol. The meal was inexpensive & good. read more

Top Deck Restaurant - American Near Me - Reno, Nevada

If someone would of waited on us we probably would of dropped a few hundred in the casino. Instead, we waited 15 minutes to be waited on and gave up and went to a different casino. read more

Can't beat the price! Yummy breakfast in a diner style restaurant. It's located inside the CalNeva casino. Coffee was just ok, not as good (or hot) as other diners. read more

Top Deck Restaurant - Steak and eggs - American Near Me - Reno, Nevada

I used to live this place but my last experience was pretty meh. I waited forever for a table but no one came and the waiters just kinda saw me waiting and shrugged their shoulders. You have to pay first now because people steal food, so that is understandable but too bad as you can change your order easily. The food was not as I remembered. The steak was dry and the seafood likewise dry and rubbery. The prices seamed to have almost doubled. My mashed potatoes were pretty dry and rough, it wasn't an enjoyable meal. Also, i now they charge you $1.50 to take out, which I don't understand as less resources are used. Ill try again as it was so bad I can't believe this was normal. I remember loving this place. read more

It's been a few years since I've been to Reno, but really glad Top Deck survived the pandemic. You won't find a better priced menu in the downtown area. Try the pork chop and eggs for breakfast, you won't be disappointed. Generous serving for $10. For lunch and dinner try the prime rib or steak and lobster tail, very affordable. They have a Keno runner that will take your bets while you eat and screens to show the drawings. There was no wait time to be seated and the service was quick both times I went. read more

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In town for 2 days and we ate here twice Ham and cheese omelette Club sandwich Chicken fried steak dinner Rib eye steak All was just fine and not a bad value for the price. I swear this place has not changed since I went to Reno to party in the early 90s. Hope it is still there next time I pass through Reno read more

I'm going on record essay this is still one of my favourite restaurants in the entire world. Just ate here again. Truly one of those places that I've been going to for close to 30 years and every time it does not disappoint. Perfect casino restaurant. Staff has never been anything but less than upbeat and on point.. Not sure how downtown Reno is going to do here in the near future but if you have a chance, come see this place. read more

I ordered the beef manhatten and chicken noodle soup, and my husband got the steak and lobster. Think small town diner food and ambience. The manhatten was really good with a heaping helping of mashed potatoes. The chicken noodle soup was some of the best I have had. The lobster was on the smaller side, but well cooked. The steak was cooked as requested and was tender. Strawberry shortcake for dessert hit the spot. All in all, I would definitely go back. The food was good, service was friendly and the price was GREAT. read more

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I hate to do this, but damn, Top Deck Restaurant at the Cal Neva, you need some serious help. We went there last night for dinner as our original choice, Kwok's, is currently doing take out only. With fond memories of the Neva's Steak and Pasta House (sadly now closed), we thought just maybe some of what had made that place special had somehow transferred over to the Top Deck. Well, I'm sorry to say that there's no way I could ever be convinced to go back there unless it was 2am, I was hungry, broke and beyond care. We ordered the rib eye steak (rare) and the 20oz prime rib (again, rare) and a couple of drinks. We received a nice salad that was fresh with tasty croutons, a good start. However, the soup of the day (clam chowder) was salty as all get out. Next came the entrees (we didn't get our drinks until the very end of our meal), and they were both massive disappointments. The wife's rib eye (~$14 or so) had the texture and color of old shoe leather, but without any of leathers' charms. Thin and overcooked, it got a couple trial bites and was pushed aside. My prime rib ($21), served rare as ordered, was bland and flavorless. I had to absolutely saturate it with au jus, horseradish and pepper to give it any taste at all. It came with a baked potato served with butter and sour cream and some sad little veggies that really deserved better than the fate that befell them last night. Oh, and it's the Cal Neva, so you gotta play a little Keno with your meal...right? Nope, don't do it! I played four games at $5 a pop (20 spot), and the super nice, sweet lady who collected my money and who was *supposed* to pay us when we won? Complete failure. She walked up and down our row apologizing to every single table...EVERY SINGLE TIME SHE CAME BY...for getting cards, change and payouts wrong. She told us we lost when she owed us $7.50, and then she lost my ticket when she owed us $12.50. When I pointed out that the lost ticket consisted of the same numbers we played in the previous three contests (a $10 win plus the $2.50 she owed us from the last card), she went and got $7.50 out of her purse with a profound apology. Stiffed me $5.00. Which is what I would have tipped her anyway, so I didn't bother to complain. Until now that is. Anyway, we finally got our drinks when our bill came and we hightailed it out of there. The cashier helpfully pointed out that we were undercharged $9.00, which was promptly tacked on to the bill and we left. What a joy! read more

Great food for the price. 20oz Prime rib with baked potato for $20 including tip was sensational.

The place was just OK if that. It had a sketchy feel to it. The server claimed to be her first day (possibly to inspire a higher tip). The manager seemed a little overbearing on her. The portion of food was good but nothing spectacular. If given the opportunity, I would probably choose another restaurant. read more

Was I a little scared as I made my way to this restaurant? Yes. Would I do it again? Yes. Came for the cheap lobster and prime rib. You get what you pay for, but it was satisfying. Glass of wine filled to the rim and desserts that were bulk ordered. The service is a little odd, only order from your waitress, don't wave down anyone else. Pay at the counter out front on your way out. I don't know how to play keno but it made me want to learn? Ambiance is exactly what you would expect from a dusty casino with elevators from the 70's. But I would do it again. read more

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