I live in the land of hot chicken, and I was pleasantly surprised at the quality of this hot…read morechicken. I have eaten here a couple of times, and the food quality the first time was near perfect. You don't want to show up here hungry though, because it is not fast food. The first time we waited about 30 minutes - the second time about 45 minutes. The place is comfortable with red decor, and there are tables inside & outside. If it's busy, I can see all tables being taken. There's free parking outside in the lot. Love: service (kind); chicken (fried well, juicy); fries (crispy, seasoned well); portion (large) Like: spice level (good but not consistent) Dislike: (bathrooms are not clean; didn't check the second visit)

went here and got 2 strawberry shakes and that was by far the best customer service i've ever had &…read morethe shakes were amazing! thank you to the young man who made them for me and my boyfriend!

Food is always good. Service is good. Ambiance is good. I've tried two times now to add points…read moreafter the fact and nowhere on the receipt is a number to add the receipt. Not sure how.

I used to like this place but the service is not good. I get it no restaurant is perfect all the…read moretime but when an issue is presented the lack of customer service I experienced today is Unacceptable. Buyer beware!!!!! I will not be back.

Food was mid. Service was subpar. Employees acted like we were an inconvenience to their doom…read morescrolling while we waited on our food. The straw dispenser was out and we asked for straws for our floats and drinks, and the cashier slammed the door shut to the storage cabinet to make sure we knew she didn't want to deal with us. The good news was that the roach we spotted on the floor was headed towards the bathroom and not the kitchen. Love Cookouts and tend to frequent other locations pretty regularly, but we don't recommend this one. It has really declined in the last year.

The food is delicious. The service was great. The ambiance is peaceful. Great food and great…read morepricing.

This place is absolutely bomb compared to all of the other zaxbys the lady up front has been here…read morefor a while and never fails to make sure my food is right i come every sunday and see her doing the best she can. although today was different she seemed to of been helping two other employees whom might of been new while keeping up with her duties. we need more like her!! great costumer service and will be returning next sunday when i visit columbus again!. As far as the community goes the back always seems so quiet but gets the job done and makes sure my food is plated nicely i don't think anything should be more improved. Everything seems perfect to me!.

Seriously displeased with this zaxbys me and my wife have been going almost every single week at…read moreleast once and not one time have they gotten our orders correct. I don't leave reviews on anything but i'm so heated at this moment because how does one eat zaxbys without zax sauce??? I understand we are human and i make stupid mistakes myself but good grief out of the 26 times we've been since march of '26 .

Great food, fast service, and friendly service. My kind of food and the folks are super nice.read more

I used to go at least once a week, but not any more. Prices have gone up and food has gone down…read more Last visit my pork chop was dry and barely warm. I took it home for the dog. I also found out the money in the "tip jar" is not divided among the employees but is kept by the owner.

I arrived without preconceptions, never having visited before, and quickly realized this is no…read moreordinary fast-food outpost. Stepping inside feels like a deliberate step back in time--an appreciative nod to an earlier era of American dining. We were seated promptly by a waitress who took our order with efficient neutrality. She offered little in the way of engagement, ingredient explanations, or recommendations, simply waiting for us to decide. That approach is hardly a fault; her attentiveness shone elsewhere, as she refilled our drinks before they reached empty--a quiet, pleasing mark of care. The room itself is clean and classic in its color palette, with agreeable music underscoring the atmosphere. One of the genuine pleasures is the open view into the kitchen, where the team crafts smash burgers and other items in plain sight. I would prefer ketchup bottles on the tables rather than the single-serve packets that accompany the food, but the staff's ongoing floor cleaning throughout our visit spoke clearly to their pride in the workspace. Uniforms are sharp, and the manager was present, working the line rather than circulating among guests--an encouraging sight of hands-on leadership. Food arrived at a respectable pace, made fresh and transferred straight from griddle to table. Even with a busy drive-through, waits remained minimal. Pricing, however, delivered a jolt: a burger, side, drink, and shake ran more than $20 per person for relatively modest portions. There are also notable discrepancies between the in-restaurant menu and the app offerings. The unsweet iced tea was pleasant enough yet dilute--bordering on brown water--while the Coca-Cola was properly mixed, free of excess syrup or the opposite deficit, a competent fountain drink neither remarkable nor flawed. We began with the Butter Burger and fries. This ranks among the finest burgers I have encountered. Its sole shortcoming is size; a quadruple-patty version would have been welcome. The crust delivers satisfying crunch, the interior remains juicy, and the melted cheese, onions, and butter kissed on the griddle add layered flavor and texture that are difficult to surpass. The fries, cooked in beef tallow, gain a distinctive richness I appreciate; ranch remains my preferred companion for dipping. The Frisco Burger with chili cheese fries proved another standout--again easily capable of supporting a larger build. Minor notes: the sauce was applied unevenly, and the toast ran a touch overdone. The chili cheese fries themselves were well-proportioned. The chili carried robust spice and flavor, though beans heavily outnumbered the beef, all finished with a nacho-style cheese sauce. An American classic executed with solid competence. Yet the true glory resides in the milkshakes. The cookies-and-cream version is the finest I have tasted--intense flavor, generous volume, presented in an old-school malt-shop glass crowned with a cherry. It is simply unbeatable. The Kit Kat shake offers balanced candy-bar character without overwhelming the base; its creamy consistency flows easily through the straw and finishes cleanly. In all, a distinctive, well-run spot that rewards with exceptional burgers and transcendent shakes, tempered by portion size, pricing, and a few small service and presentation details.

I was excited to try the frisco melt, having seen a YouTube call it out as outstanding among fast…read morefood burgers. Mine came with one patty, not two, and it was about the size of a small coffee lid, about 1/8 inch thick and burnt to a crisp. The sourdough was grilled on the outside-ish but soaking wet with steam on the inside. It was drowning in American cheese and sauce though the Swiss cheese was absent. I threw most of it away. That bad. If you need to Tesla super charge, first stop at guthrie's, about 7 minutes away, and score some chicken fingers. Those are gooooood. The waitress was nice. It took a very long time to make this poor excuse for a... whatever you want tot call it. Just don't call it a burger.

The absolute best customer service! I placed a catering order and the management and staff were…read moreabsolutely lovely to work with. My order was correct, they were responsive and the delivery was great. We ordered burgers and cheeseburgers - food was delicious. We would definitely order from here again if we are in town.

*THIS REVIEW IS BASED ON THE MAC N' CHEESE ALONE*…read more The Mac N' Cheese was delightful. The flavor reminded me of Red Robin's Mac N' Cheese. It arrived very hot and the sauce was slightly watery. Overall, I recommend it.

Nicest folks here - came in later in the evening and Fritts was the nicest guy! Super clean Panda…read moreExpress and was a quick and easy stop!

Last time we came everything was on point. So disappointed this time. The fried rice was so hard it…read morewas like eating raw rice. Talked with someone and they gave us new stuff but same problem. My daughter hurt her tooth on the rice and we ended up throwing away 3 trays of rice and the new carton.

Do not get the steak! It was like eating beef jerky. I bit into it and almost broke my tooth…read more Couldn't even chew it. Very disappointed.

Went to chipotle had a taste for a quesadilla the lady asked "what can I get for y'all" I said can…read moreI start with quesadilla she said they can't do it in person and would have to order online I got mad because when I came there before about 2 times they served it to me now they can't serve it to me? Confused there cause I been getting it.Very disappointed!!

McDonald's used to be my go-to for an affordable breakfast, but their current pricing is completely…read moreout of touch. Longtime customers are officially being priced out. I recently ordered a basic sausage biscuit and was shocked to find out that adding a single slice of cheese costs an extra .90 cents! Charging nearly a dollar for a basic ingredient on a staple breakfast item is excessive.Treating a simple modification like a premium add-on makes the whole menu feel like a rip-off.

Does anyone actually work here? I've been in line for like ten minutes. The previous car just took…read moreoff and now I'm sitting here with no service. No, "Hi, we're running behind" or "hey, go to hell." Nope. Just silence. Perhaps they don't understand what "fast" in fast food means. The other line has had four cars go through already. At the end of this post, yes, I'm still waiting. I'm sure the food will be even worse. Way to go McDonalds in Midland, GA.