Food is always good. Service is good. Ambiance is good. I've tried two times now to add points…read moreafter the fact and nowhere on the receipt is a number to add the receipt. Not sure how.

I used to like this place but the service is not good. I get it no restaurant is perfect all the…read moretime but when an issue is presented the lack of customer service I experienced today is Unacceptable. Buyer beware!!!!! I will not be back.

The food is delicious. The service was great. The ambiance is peaceful. Great food and great…read morepricing.

Good food at a great price. Please don't tell them what other places are charging, I hope they…read morenever get the memo. Clean atmosphere and ample parking. See our YouTube channel Coolest Life.

I ordered a Zaxby salad from the Zaxby's on Schaumburg Road when I got it to the house five minutes…read moreaway, opened it up and all the letters was just soggy. The chicken wasn't even cut into pieces. Those egg roll was just like slop inside of it. I asked for an extra piece of chicken and they gave me some kind of little Tender strip that was fried instead of grilled since Zaxby's was sold to a company out of Atlanta, the quality of its stores here in Columbus has gone to trash.

Would literally give a 0 if i could. the absolute worst restaurant in this town, the manager is…read morehorrible. waited 40 mins for a mobile order being the only one inside while everyone in the drive though kept going. manager didn't even try and make my food just said he would send a email. the guy couldn't even make food, how is he gonna send an email. absolutely pathetic, do not waste your time.

good southern comfort foods. always fresh. highly recommended.foods are freshly prepared daily…read more southern recipes. high ratings from public health department inspections. request uber eats, and grubhub provide prompt delivery from stadium drive and al other mtg restaurants.

I used to go at least once a week, but not any more. Prices have gone up and food has gone down…read more Last visit my pork chop was dry and barely warm. I took it home for the dog. I also found out the money in the "tip jar" is not divided among the employees but is kept by the owner.

I arrived without preconceptions, never having visited before, and quickly realized this is no…read moreordinary fast-food outpost. Stepping inside feels like a deliberate step back in time--an appreciative nod to an earlier era of American dining. We were seated promptly by a waitress who took our order with efficient neutrality. She offered little in the way of engagement, ingredient explanations, or recommendations, simply waiting for us to decide. That approach is hardly a fault; her attentiveness shone elsewhere, as she refilled our drinks before they reached empty--a quiet, pleasing mark of care. The room itself is clean and classic in its color palette, with agreeable music underscoring the atmosphere. One of the genuine pleasures is the open view into the kitchen, where the team crafts smash burgers and other items in plain sight. I would prefer ketchup bottles on the tables rather than the single-serve packets that accompany the food, but the staff's ongoing floor cleaning throughout our visit spoke clearly to their pride in the workspace. Uniforms are sharp, and the manager was present, working the line rather than circulating among guests--an encouraging sight of hands-on leadership. Food arrived at a respectable pace, made fresh and transferred straight from griddle to table. Even with a busy drive-through, waits remained minimal. Pricing, however, delivered a jolt: a burger, side, drink, and shake ran more than $20 per person for relatively modest portions. There are also notable discrepancies between the in-restaurant menu and the app offerings. The unsweet iced tea was pleasant enough yet dilute--bordering on brown water--while the Coca-Cola was properly mixed, free of excess syrup or the opposite deficit, a competent fountain drink neither remarkable nor flawed. We began with the Butter Burger and fries. This ranks among the finest burgers I have encountered. Its sole shortcoming is size; a quadruple-patty version would have been welcome. The crust delivers satisfying crunch, the interior remains juicy, and the melted cheese, onions, and butter kissed on the griddle add layered flavor and texture that are difficult to surpass. The fries, cooked in beef tallow, gain a distinctive richness I appreciate; ranch remains my preferred companion for dipping. The Frisco Burger with chili cheese fries proved another standout--again easily capable of supporting a larger build. Minor notes: the sauce was applied unevenly, and the toast ran a touch overdone. The chili cheese fries themselves were well-proportioned. The chili carried robust spice and flavor, though beans heavily outnumbered the beef, all finished with a nacho-style cheese sauce. An American classic executed with solid competence. Yet the true glory resides in the milkshakes. The cookies-and-cream version is the finest I have tasted--intense flavor, generous volume, presented in an old-school malt-shop glass crowned with a cherry. It is simply unbeatable. The Kit Kat shake offers balanced candy-bar character without overwhelming the base; its creamy consistency flows easily through the straw and finishes cleanly. In all, a distinctive, well-run spot that rewards with exceptional burgers and transcendent shakes, tempered by portion size, pricing, and a few small service and presentation details.

OMG!! Audrianna was so nice and respectful. She was so young, she looked like a baby, so I really…read moredid not expect the high level of service she provided. She constantly checked on us and made sure if we needed refills we never had to wait or ask. She provided the check with a smile, and she actually asked us how our day was. This was one of the best Customer Services Experiences in a Fast Food Restaurant that I have ever had. I would recommend this location for her Customer Service Alone

The absolute best customer service! I placed a catering order and the management and staff were…read moreabsolutely lovely to work with. My order was correct, they were responsive and the delivery was great. We ordered burgers and cheeseburgers - food was delicious. We would definitely order from here again if we are in town.

*THIS REVIEW IS BASED ON THE MAC N' CHEESE ALONE*…read more The Mac N' Cheese was delightful. The flavor reminded me of Red Robin's Mac N' Cheese. It arrived very hot and the sauce was slightly watery. Overall, I recommend it.

Last time we came everything was on point. So disappointed this time. The fried rice was so hard it…read morewas like eating raw rice. Talked with someone and they gave us new stuff but same problem. My daughter hurt her tooth on the rice and we ended up throwing away 3 trays of rice and the new carton.

Food is great, for most part staff is good. But on several occasions I have seen staff clean…read morerestrooms walk out and start either fixing orders or bagging orders without changing. I addressed issue privately with manager and he pulled her to the one side out of view. It must have been something they laughed about and it could have been something totally seperate but the way it appeared was that it was this situation. I went back several times and seen same type of situations where gloves are crossed contaminated. It can make some people deathly sick. I don't understand why it continues..

Do not get the steak! It was like eating beef jerky. I bit into it and almost broke my tooth…read more Couldn't even chew it. Very disappointed.

Went to chipotle had a taste for a quesadilla the lady asked "what can I get for y'all" I said can…read moreI start with quesadilla she said they can't do it in person and would have to order online I got mad because when I came there before about 2 times they served it to me now they can't serve it to me? Confused there cause I been getting it.Very disappointed!!