I ordered a Zaxby salad from the Zaxby's on Schaumburg Road when I got it to the house five minutes…read moreaway, opened it up and all the letters was just soggy. The chicken wasn't even cut into pieces. Those egg roll was just like slop inside of it. I asked for an extra piece of chicken and they gave me some kind of little Tender strip that was fried instead of grilled since Zaxby's was sold to a company out of Atlanta, the quality of its stores here in Columbus has gone to trash.

Would literally give a 0 if i could. the absolute worst restaurant in this town, the manager is…read morehorrible. waited 40 mins for a mobile order being the only one inside while everyone in the drive though kept going. manager didn't even try and make my food just said he would send a email. the guy couldn't even make food, how is he gonna send an email. absolutely pathetic, do not waste your time.

Horrible customer service Everyone has a long face…read more I came in when it was empty and they still made a mistake on my order and forgot a whole burger. Everyone has a mad face including the manger who was scolding the cashier after he took our order. I had to drive back from our air bnb and get the missing burger and still had to pay for it. Even though it was the cashiers mistake.

Awesome food but more important, awesome service. We came in late after a long trek from NY and the…read morestore was 30 mins shy of closing. Not only did we not get met with the typical death glare for coming in so close to closing but we were actually met with a very friendly and helpful employee named Rachel. She was an absolute pleasure and delight. Thanks for having great burgers AND great staff !

Great food, fresh upon drive thru! The people and service was professional and efficient. The…read moreambiance was down to earth and personable, great place for lunches and dinners! Will return to the Columbus, GA Guthrie's again soon!

The coolest thing about THIS location is that it is attached to Circle K. Like if you go into the…read morebuilding there's no door between them.. it's open space. Sooooo... if it's not happy hour (i.e. cheap drinks... I think $1 for medium from 2pm to 5pm at this writing) just go get your drinks in the convenience store area where they advertise $.79 at this writing. We've always found it fairly clean, nicely decorated, open and bright with large windows, and fairly well staffed. We're in love with the new ordering kiosks. But it's a good idea to wipe them off with an antiseptic wipe before use. We find that it is easier to customize an order (add and substitute sauces, cheese, add free onions etc) without mistakes if you don't have to relay a complicated order through an employee. It's our favorite Taco Bell in Columbus. Try it. I think you'll like it. :)

On February 5, 2026, I ordered some lunch from Taco Bell on Veterans Parkway, and the entire order…read morewas old tasting and cold. The Nacho fries were very old. The texture was like cardboard. They appeared to be reheated. I also found hair in my chicken burrito. I will not be eating here again. No thanks!!!

Customer service is horrible, the worker touched raw chicken and then proceeded to touch my…read moresandwich with the same gloves. After something said to her about it, all she did was change her gloves and never washed her hands. This isn't the first time I had a problem with this store. There is no manager on duty, it's extremely slow, and they could be a bit nicer. I definitely would not recommend this store!

Ordered sandwiches at 12:30. Showed up at 1:15 to pick them up but they weren't ready. Order…read morefinally ready at 1:30, but customers ordering at the counter were getting their orders completed first. There was only one person working. Not sure if there's a manager, but someone needed to be on site to help the one person working.

I used to like this place but the service is not good. I get it no restaurant is perfect all the…read moretime but when an issue is presented the lack of customer service I experienced today is Unacceptable. Buyer beware!!!!! I will not be back.

Food was fresh and it was about 20 minutes to closing. First time trying it and will try again.read more

Last time we came everything was on point. So disappointed this time. The fried rice was so hard it…read morewas like eating raw rice. Talked with someone and they gave us new stuff but same problem. My daughter hurt her tooth on the rice and we ended up throwing away 3 trays of rice and the new carton.

Food is great, for most part staff is good. But on several occasions I have seen staff clean…read morerestrooms walk out and start either fixing orders or bagging orders without changing. I addressed issue privately with manager and he pulled her to the one side out of view. It must have been something they laughed about and it could have been something totally seperate but the way it appeared was that it was this situation. I went back several times and seen same type of situations where gloves are crossed contaminated. It can make some people deathly sick. I don't understand why it continues..

Ordered a large. Waited until I got to the 2nd window to say that they only have medium. At least…read moremention it.

The food is obviously good! But they always forget my sauce! And when I went to McDonald's on a…read moreSaturday night only two people were there including me. And the person took almost 1hr to come to the voice box and I'm not even lying. As I sat there making sure the employees knew my order and hearing them repeat the exact words that came out my mouth got me thinking WHERE IS MY 4 PIECE CHICKEN NUGGETS AND MY SWEET AND SOUR SAUCE!! They forgot my drink, burger, and left me with poor packaging cold fries. I also payed full price. DONT COME TO THIS MCDONALDS!!

I really enjoy coming to First Watch! Their fresh-squeezed juices are amazing -- they switch them…read moreup from time to time, and every single one I've tried has been so good. The portions are okay, but the food itself is very tasty and well prepared. What really stands out, though, is the service. Every person I've encountered here has been extremely nice and welcoming. Definitely a spot I keep coming back to!

First Watch is consistent, and that's why we love it! Generally pretty fast service once you're in…read moreand seated (our wait was only 15 minutes on Easter morning, surprisingly) and our server was friendly. I got the club sandwich with fruit. The fruit wasn't great- the pineapple and strawberries both looked/tasted like they'd been left out for awhile, but the sandwich was great. I also tried the chia pudding which was sooooooo delicious!!