The absolute best customer service! I placed a catering order and the management and staff were…read moreabsolutely lovely to work with. My order was correct, they were responsive and the delivery was great. We ordered burgers and cheeseburgers - food was delicious. We would definitely order from here again if we are in town.

*THIS REVIEW IS BASED ON THE MAC N' CHEESE ALONE*…read more The Mac N' Cheese was delightful. The flavor reminded me of Red Robin's Mac N' Cheese. It arrived very hot and the sauce was slightly watery. Overall, I recommend it.

This place is absolutely bomb compared to all of the other zaxbys the lady up front has been here…read morefor a while and never fails to make sure my food is right i come every sunday and see her doing the best she can. although today was different she seemed to of been helping two other employees whom might of been new while keeping up with her duties. we need more like her!! great costumer service and will be returning next sunday when i visit columbus again!. As far as the community goes the back always seems so quiet but gets the job done and makes sure my food is plated nicely i don't think anything should be more improved. Everything seems perfect to me!.

Seriously displeased with this zaxbys me and my wife have been going almost every single week at…read moreleast once and not one time have they gotten our orders correct. I don't leave reviews on anything but i'm so heated at this moment because how does one eat zaxbys without zax sauce??? I understand we are human and i make stupid mistakes myself but good grief out of the 26 times we've been since march of '26 .

Horrible customer service Everyone has a long face…read more I came in when it was empty and they still made a mistake on my order and forgot a whole burger. Everyone has a mad face including the manger who was scolding the cashier after he took our order. I had to drive back from our air bnb and get the missing burger and still had to pay for it. Even though it was the cashiers mistake.

Awesome food but more important, awesome service. We came in late after a long trek from NY and the…read morestore was 30 mins shy of closing. Not only did we not get met with the typical death glare for coming in so close to closing but we were actually met with a very friendly and helpful employee named Rachel. She was an absolute pleasure and delight. Thanks for having great burgers AND great staff !

THIS IS FOR THE NEW TACO BELL ON 8142 Veterans PKWY Taco Bell- THE NEW ONE…read more Every-time i order extra stuff at the new taco bell they always forget something. This time they forgot ALL of my extra stuff that I HAD PAID extra money for. This is ridiculous.

On February 5, 2026, I ordered some lunch from Taco Bell on Veterans Parkway, and the entire order…read morewas old tasting and cold. The Nacho fries were very old. The texture was like cardboard. They appeared to be reheated. I also found hair in my chicken burrito. I will not be eating here again. No thanks!!!

Customer service is horrible, the worker touched raw chicken and then proceeded to touch my…read moresandwich with the same gloves. After something said to her about it, all she did was change her gloves and never washed her hands. This isn't the first time I had a problem with this store. There is no manager on duty, it's extremely slow, and they could be a bit nicer. I definitely would not recommend this store!

Ordered sandwiches at 12:30. Showed up at 1:15 to pick them up but they weren't ready. Order…read morefinally ready at 1:30, but customers ordering at the counter were getting their orders completed first. There was only one person working. Not sure if there's a manager, but someone needed to be on site to help the one person working.

Food is always good. Service is good. Ambiance is good. I've tried two times now to add points…read moreafter the fact and nowhere on the receipt is a number to add the receipt. Not sure how.

I used to like this place but the service is not good. I get it no restaurant is perfect all the…read moretime but when an issue is presented the lack of customer service I experienced today is Unacceptable. Buyer beware!!!!! I will not be back.

Nicest folks here - came in later in the evening and Fritts was the nicest guy! Super clean Panda…read moreExpress and was a quick and easy stop!

Last time we came everything was on point. So disappointed this time. The fried rice was so hard it…read morewas like eating raw rice. Talked with someone and they gave us new stuff but same problem. My daughter hurt her tooth on the rice and we ended up throwing away 3 trays of rice and the new carton.

1 -- Food safety + zero customer care Location: McDonald's,…read more7350 Veterans Pkwy, Columbus, GA Date/Time: ~7:45 PM, after a 12-hour shift Order: #2 Quarter Pounder Meal -- well-done, only mustard + unsweet tea Employee at counter: Katrina I eat out a lot. Lately I've learned to pick my battles, because arguing over basic customer service has become a regular thing. But this one crossed the line. I got home, took one bite, and had to spit it out. The burger was pink/raw inside--nowhere near "well-done." I turned my car light on, opened it up, and took photos. Food safety matters. I shouldn't have to inspect dinner like a health inspector. I drove back, walked to the counter with the bag in my hand, and waited. The staff member looked at me--no greeting, no "how can I help you?" I said "hello," and explained I ordered well-done. Before I could finish, she said it "came straight off the grill." When I opened the box and showed the raw center, she just said "oh." No apology. No ownership. No "this shouldn't happen," no urgency. Ten minutes later, I got a remake--still no "sorry" or "thank you." Here's the bigger issue: we work hard for our money. Fast food isn't cheap anymore. I shouldn't have to fight for a properly cooked burger, wait 20-30 minutes, or be met with an attitude for asking for what I paid for. Mistakes happen; how you handle them is the difference between a loyal customer and a lost one. Tonight I felt like they were doing me a favor just for existing--while handing me a raw burger labeled "well-done." What I expect from management: A real apology and acknowledgment this is a food safety failure. Retraining on greetings, apologies, tone, and problem-solving. Clear standards for cook temps and order accuracy--especially when "well-done" is requested. Empower staff to fix issues with care and urgency, not defensiveness. I'm not here to embarrass anyone. I'm asking for basic respect and safe food. This shouldn't be normal. (Photos attached.)

The food is obviously good! But they always forget my sauce! And when I went to McDonald's on a…read moreSaturday night only two people were there including me. And the person took almost 1hr to come to the voice box and I'm not even lying. As I sat there making sure the employees knew my order and hearing them repeat the exact words that came out my mouth got me thinking WHERE IS MY 4 PIECE CHICKEN NUGGETS AND MY SWEET AND SOUR SAUCE!! They forgot my drink, burger, and left me with poor packaging cold fries. I also payed full price. DONT COME TO THIS MCDONALDS!!

They usually get the food right but the majority of the time they will give me diet instead of the…read moreregular drink. I end up pouring it down the drain.

From the owner: Think nothing can be better than your favorite Taco Bell® menu items? With our iconic Taco Bell…read moreSpecialties, you better think again. We have a great selection of delicious specialties like the Cheesy Gordita Crunch, Chalupa Supreme and more food items you'll love.

Dakota's is always spotless. Julie and staff are friendly and polite…read more The food is very good; today's chicken-pesto-mozzarella sandwich special was outstanding. A variety of take away meals are available, as are sweets. Lemonade, tea, soft drinks, and a coffe bar are available.

Inspired by previous reviews, today we tried out Dakota's Counter for lunch. Past reviews were…read morespot on: this place is a gem! The owners relocated to Pine Mountain from Cobb County in recent years, and the spot is named after their oldest son! They've been open for almost a year. The service at Dakota's Counter is exceptionally friendly and unfussy. You walk in, step up to 'the counter,' and place your order with ease and comfort, making the whole experience relaxing and enjoyable. You have a choice to eat inside, outside, or take out, catering to your preferences. We ordered the chicken caesar wrap with chips and a Cobb salad with chicken. Both were beautifully made, prepared to order, and incredibly tasty. The Arnold Palmers we ordered--with hand-squeezed lemonade and freshly brewed tea--hit the spot on this scorcher of a day. We ate in, and the dining room had a steady flow of customers coming and going, all with warm smiles. On the way out, we took note of their extensive order-a-meal option. Photo below.