My cousins and I would go here when Duck's Trolley was too busy or had a hankering for ice cream…read more It was a great spot 10 years ago, but stores reputation has been destroyed over the years. I went through the driveway recently and waited nearly 20 minutes. The burger came out cold. I was livid. I am abhorred by this location lack of respect for its customers. Instead of demanding a refund, I decided to make this review. DO NOT GO TO THIS DAIRY QUEEN!!! You will regret it.

Memories from my childhood all flooded in when I took my grandson in for cheeseburger and…read morestrawberry milkshake. The cool shake followed by the fresh grilled burger is a delicious choice. No leftovers from this meal. I noticed the beautiful decorated icecream cakes and icecream desserts available to go. The Columbus store was clean and staff were friendly.

We eat at Ducks several times a week, never had a bad experience and love their food. Beth does an…read moreexcellent job and always gives her best to make sure her customers are happy. I'm always surprised how she knows so many of her customers by their first names and even what their go to meals are. It's always posted when Ducks will be closed. This is a small town restaurant and life happens, people get sick and family time matters! If you want to eat somewhere that never closes..even if they are short staffed and you'll wait forever for your food, then go drive to Columbus for lunch. If you want the hometown feeling and the best cheese burger around, that's Beth's and Duck's Trolly!

For as long as I can remember my family and I have visited this restaurant and had looked forward…read moreto out weekly visits. So, what I write below brings me NO pleasure. But, this place has changed and not for the better - I need to share why: Over the last couple of years the consistency in their food has gone from five stars to 1 for us and today was the last time we will ever go back and here is why: Service: Most of the people working there neither smile or greet you like they used to (even when the place is empty), they shove your plates at you across the counter and disappear. They girl (younger) seems to not comprehend the idea of focusing on taking the order and you have to repeat it over and over (it's still came out wrong - even when there is no customers?). Food: I loved their burger and fries - 3 time I have gone this month (busy, medium busy and no customers at different times in the day.) and all three times it has NOT been even close to what it was. For example: The hamburger meat falls apart the minute you bite into it, the bun is soaking wet with grease, the cheese causes everything to slide off (should you choose lettuce, tomato and etc). It actually becomes more like an accidental deconstructed hamburger than a real burger. The French Fries! They were awful: Burnt and the stale tasting (the oil was so old tasting - I almost threw up.) The fries also were hard as a rock! I have no idea what has caused the decline in portion size, flavors and overall cooking at this restaurant - but it is heartbreaking in a small town who seemed to spend time and money at this place. I would not recommend this place right now... Maybe they will fix the problem soon. I really hope they do.

EVERYTHING!! I Live in MS but from the Sweet Peach State! Thats where i ate! The Custard is…read morefantastic! So are the Burgers and Onion rings! Yum!

This is hands-down one of the best restaurants in Rockmart besides like one or two others…read moredefinitely my top three the food is always hot and fresh. The service is amazing no matter how busy they are. The restaurant is mostly clean. Sometimes they get busy and some tables need wiping off, but still a top notch Restaurant And believe it or not for a hamburger and ice cream place. They have one of the best fish platters around. Highly recommend.

Everyone was friendly and nice but our fries and buns were really burnt…read more We could smell the burnt oil from the moment we walked in. It has potential and it's nice and clean and it has more than enough parking packed and a double drive through We would go back but with how expense it can get, the food does have to be right

The breakfast is good but we bought a hamburger and a chicken sandwich another day. Dry and old…read moretasting. I didn't finish it nor the fries.

Food was mid. Service was subpar. Employees acted like we were an inconvenience to their doom…read morescrolling while we waited on our food. The straw dispenser was out and we asked for straws for our floats and drinks, and the cashier slammed the door shut to the storage cabinet to make sure we knew she didn't want to deal with us. The good news was that the roach we spotted on the floor was headed towards the bathroom and not the kitchen. Love Cookouts and tend to frequent other locations pretty regularly, but we don't recommend this one. It has really declined in the last year.

The food is delicious. The service was great. The ambiance is peaceful. Great food and great…read morepricing.

Oh look, a brandy new Guthrie's! If you've had Raisin' Canes, Zaxby's, and the like-- you think…read moreyou know, but you have NO idea! I haven't seen a Guthrie's since college and I was overjoyed. Fun fact: Guthrie's was my college foodie favorite in Tallahassee, FL. Seeing this location on our route (when we stopped for gas) gave me all the nostalgia feels and we had to pull over, STAT! The hubs had never heard of Guthrie's, but graciously accompanied me on my trip down memory lane as I squealed with glee, and enjoyed it as well. Although it's new (3 years old)-- this Guthrie's is the cleanest I've ever seen a fast food restaurant in my life. I pray they keep that up! The manager took our order and was so warm and friendly. True to form, I ordered a "Gut box" for old times' sake, and it was as perfect as it was circa 2003! The chicken tenders were fantastically golden. The buttery toast had that crispiness (not soggy from steam in the box like the other guys) to it that I love. Those fries were perfection as well. I hoovered everything down so fast I forgot to take photos. All in all, it was a great Guthrie's reunion for me and a great first time experience for the hubs. A win is a win!

9 out of 10 times I'm satisfied.... One manager was pushy but maybe he was just having an off day…read more The only time I have to wait is before 8am when parents and teachers, are making their way to work or school... that's to be expected. Keep up the good work!

Waffle fries are normally a favorite but the deterioration of the quality is pathetic. Plz see…read morephotos.

The food is always fresh and so yummy! My favorite stop on the way to work for fresh and always…read morehot coffee!! I had a minor incident with one of the employees during my visit at the drive thru. I called to speak with the GM who was not in yet, but immediately contacted me when she got the message I wanted to speak with her. Mrs. Carter (general manager) was so kind and apologetic while also very professional and genuine. I will definitely continue to visit Jacks on Retail Dr. in Phenix City, AL for a great meal and coffee! Thank you Mrs. Carter for being such an asset to our local Jacks! - Chelsea K.

Went through drive thru 1st time at Jack's 1/25/25. Excellent service, food and prices! Chicken was…read moreas good as Chick-fil-A! All good made to order - my way! Our new fast food favorite - lots to taste yet!

The food is decent, but there's a chance you'll have to go back because they didn't get your food…read moreright. The service is pretty bad, they don't smile or talk to you much and they often look like they hate their job. The ambiance is okay if you want a quiet, cold, empty place to eat.

the food is some what okay. but the service here is absolutely horrible. they want to catch…read moreattitudes for absolutely no reason. they have no reason to be so rude for no reason !! absolutely disgusting and ridiculous!!!