Have to return our xfinity router in! After being fleeced by xfinity for 4 years, we have decreased…read moreour WiFi bill about $100 . Also the reception much better for streaming! After much harassment with the home office, we finally had our service cut out! So. I thought that i would get the same treatment from the store! OMG ! They were open in the 4th until 4 ! But what made this special was how we were treated! The young man was so unstable and no pressure at all! He was very k and willing to help as soon as wi walked in ! He knew exactly why I was there! If this young man was CEO I bet this business would be much more customer friendly! Ty! The service was the best!

If you need help with your Xfinity plan or devises I recommend going directly to the store by…read moreCostco on 29. Amelio (who works there) is a tech genius. I walked in not able to get my new IPhone and Apple Watch to communicate with her other. They fixed the problem...I left the store with a new watch and a bill (including the watch) that is $84 a month less than I had been paying. It is worth your time to stop in!

Called Verizon repeatedly for an overcharge on my phone I kept being told would be removed. Finally…read morewas told to go in person to have this resolved . Waited well over an hour /hour and a half after being told I was "second in line" at time of check in. The people at the store were kind and doing their best so this review is not on them by any means/I know they can only do so much and at least they helped connect me with Verizon and even got on the phone to explain the overcharge I kept seeing/but lady on the Verizon end was a very rude person- finally admitted we were being overcharged and took off the fee. Not apologetic just rude. I can't wait to switch carriers *edit to add that when I came home I decided to check into my account and see if this was indeed corrected and it still was not! I had to get into the chat and threaten I would file a complaint and magically it finally was corrected and I was credit back the overcharge. Lady I spoke to on the customer service line for Verizon was "Sky" who was rude and said she would Make the correction and still did not. Disappointing.

They over charged me for 5 moths, they carged me for two phones and only one was not in use. It was…read morefroze and even the employess in waynesboro could fix it. I told them in December of 2025 to turn it off, again in January ---------------to April of 2026. Each month I called I promised they would have it disconnected. It was a dead phone and it could not be fixed. So around April the 3rd I told them AGAIN, DISCONNECT MY CELL, even though I paid them again and it was not due until April 23, I told them to disconnect my other cell also. I di not need their business. What a rip off. From December 2025 to April I was paying for two phones and only one worked. I feel like they just stole $540.00 from me but they don't care . After 25 or 30 years of being a loyal customer, they don't care.

Absolute worst provider you can go with. We were forced into a contract with Xfinity because they…read morewere the only internet service provider in the area. They continually upped the price of service without warning, and when we finally moved and requested a stop service... They continued to not only charge us, but also upped the rate again. I contacted their cancellation department several times, and each time when I was assured we were done and they would be sending me a refund... it never happened. This continued for seven months. When I finally got someone competent enough to actually process the refund and get things sorted, they sent me a refund for one months service... on a gift card that I received late and would expire that month. Do not trust this company. I will never in my life go back to working with them. Thanks for nothing.

Comcast must be one of the worst ever customer service companies. Their product is expensive and…read moreunreliable. Their customer service representatives misleading.

I stopped by the store to speak with an employee to review my account. The store was the quietest…read morethat I have ever seen, but it didn't affect the service provided to review my account. The review was good.

I decided to upgrade my tier of television. I have made two appointment in two different days…read morewithout a technician showing up. TWO days wasted, waiting on someone... the telemarketers who work the phones are very nice but the follow through on appointment is the WORSE customer service ever.

I don't know what I would do without Top Notch Computers period. They just did a fantastic job on…read moremy home desktop computer, updating it to Windows 11. Wow, amazing , innovative, kind , highly efficient and best of all , reasonably priced. If you go anywhere else you are doing yourself a disservice. Top Notch Computers is the best and don't forget it---I highly recommend them for anything after all they gave me a Happy Thanksgiving 2025.

I was never able to connect with a live person to discuss my need, so your service was non-existent…read moreand I will have to go elsewhere.

Came and diagnosed problem and h e a replacement on the way. Technician was professional,…read more proficient and respectful. I wholeheartedly recommend this company.

Most professional technicians that I have ever worked with. 100% exceeded my expectations.read more

Like most computer users, I have just enough info to be dangerous. But when my PC got the Blue…read moreScreen of Death, I froze. I had no idea how to fix it, and like many people, my PC is my work, is my PC. When I called, not only did I get a live person, but a friendly person, someone who felt my panic, and told me exactly what to do. When I arrived 20 minutes later, my computer was out of the bag, plugged in and being diagnosed before I could even finish explaining what had happened. And rather than sell me things I didn't need, I got advice to scrap the computer and upgrade. No money was to be made with that advice-and I was hooked. Marty's infectious excitement about computers, how they work and what vexes them is awesome. I found myself wanting to know more than I already did. In the end, I scared up an old PC and brought it back in to have the old hard drive copied over, clean up and optimized. It was all done in record time, by local guys who know their stuff...isn't that what we all say we really want in good service? There is no way I would go anywhere else. And when I buy my next laptop, I won't take it out of the box until I bring it to these guys to tweak. QuickFix is the kind of place you hope exists. There's loads of free parking, their fees are upfront and simple, and their disposition is straight-forward and congenial, without an air of making you feel like a loser for mistakes you might have made.

I have used QuickFix as the virtual IT department for my small business for 4 years and they have…read morealways provided fabulous service and have never disappointed me. Jim