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    Thompson Chicago

    4.1 (248 reviews)
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    Alonzo A.

    Flew up to Chicago for 3 nights for my birthday. This is a stay I've been anticipating for quite a few months and it def left me wanting and expecting more. I've been to Chicago more than my fair share of times. Especially back when round trip flights from NYC were under $100 on random weekends. It was an easy 90 minute flight and you got to experience one of the world's iconic cities. This time I decided to stay in Gold Coast, an area I haven't explored much before but was def more wealthy than other areas I've been. Check in did take some time but a room was available early so that was a plus. They did let it slip that there were balloons up in the room lol. View was spectacular and the room was large by Chicago standards. Bathroom was also very nice. Went to pop some waters into the mini fridge and it was not only leaking quite a bit of water, but the fridge was warm. Engineer came up, seemingly fixed the fridge but left the puddle of water lol. Turns out the fridge wasn't fixed so they brought another mini fridge while we were out and stuck that on the floor next to the bed. Sheesh. Lobby is busy, dark and a bit small. I never like hotels where the lobby is packed with people consistently. I want to chill in the lobby in peace and/or get to the elevator to my room. Brunch spot here is popular as is the one across the street. Elevators are also a bit dated and slow. Had a drink at the bar downstairs, interesting set up. Wine could have been a bit colder and a better pour. Also of note, no turndown service is provided here. Didn't expect that as most 4-5 star hotels offer it. This was my first stay at a Thompson and it left me disappointed given the price range, area and level. I wouldn't stay here again but that's also because all of the restaurants we dined at were mostly in the West Loop area.

    Art in the lobby
    Arkadiusz S.

    Great hotel in Gold Coast of Chicago. The location of this hotel is perfect for anyone that visits the city. It has a great bar located in the back of the lobby. Very good restaurant is also located in the hotel but in case you feel like exploring a little there is a half a dozen of restaurants within one block radius. Rooms including the bathroom are clean. The floor to ceiling windows in our room made our room feel so much bigger. Don't forget to request complementary robes. Our room only had one when we checked in but upon request the housekeeping brought another one quickly.

    Exterior
    Charlie T.

    Very nice spot in a cool area with lots of things going on. The decor inside is modern and the staff are super helpful. The room is super clean, and the bed is very comfortable to sleep on. I will come here again for sure.

    Hiro S.

    The location, location, and location...! You just cannot beat the location. Once you are there, you know you are so close to all those cool restaurants/bars. As others mentioned, one of the two elevators has been out (for awhile), but I did not have to wait for a very long time - except for one time (about 10 min). All the staff members I encountered were very friendly and easy to talk to, so I did not have any other issues.

    Bennette I.

    This boutique hotel is located right next to everything - a short stroll to Michigan Avenue, Lake Michigan views and residential brownstones, boutique shops, coffee spots and iconic Chicago restaurants. The Thompson Chicago gets my vote! We only stayed one night but our accommodations, linens, towels, bed, bathroom, staff, hotel lobby and restaurants were five star.

    Nice bar!
    Jim K.

    This is a very nice hotel with a great location in the Gold Coast area. Unfortunately, we had a large amount of cash stolen that was in plain view in our room. We did not realize that the hotel had daily housekeeping services. In all of our travels since the pandemic, no hotel has had housekeeping services without requesting it first. The theft was our fault, not the hotel's. I left the money in full view and should never have done that. Our room was extremely nice. We had a fantastic shower with a tropical overhead outlet and a shower wand. It was like everything had been refurbished within the past few months. The bathroom was great. Instead of individual toiletries, there were large bottles of shampoo, gel, and conditioner in the shower. They were quite thick and thus difficult to pump out, especially if you had wet hands and had to hold the bottle. This was the first hotel we can remember having a hardwood floor. It was good-looking. We never ate at the restaurant but the bar was quite nice. One thing that was interesting, is that there were always two or three employees by the front door but they never would open the front door for you. It made us wonder what their job was.

    View from our room.
    Anne W.

    The Thompson is perfectly located near shopping and dining in Chicago. The room was comfortable and clean. The view of the city was spectacular. The service was impressive and the doorman, who keeps dog treats in his pocket, and introduced me to dogs in the neighborhood, was so kind! We did have some confusion at checkout attempting to split the rooms with my sister and her husband. It seemed like the person checking us out was in a hurry, and mid-understood that we wanted to split the bill, and not just pick up the parking, which was ours alone. We ended up having to work it out between us, but it would've been SO much easier and more convenient for them to do it at check out. We'd love to know where the pillows came from. So comfy!

    Megan S.

    We stayed for one night Christmas Eve and loved the whole vibe of the hotel. We were upgraded to a Jr Suite for our family and our girls enjoyed the big tub and the extra space. The view was fantastic and the breakfast was delicious. We'll definitely be back on our next Chicago visit. It feels like a small cozy hotel with warmth and little nooks and crannies to hang out. The location is perfect and the staff are friendly and super helpful.

    Pano of my room.
    Jade M.

    This is my first trip to Chicago since pre-COVID. During that time, I decided that supporting AirBNB is no longer a moral option. I wanted to stay somewhere close the major expressways, walkable with lots of food and shopping options, and still felt neighbourhood-ish. Thompson Chicago was perfect. My stay was 9 days so I got a terrific per-day rate. Cheaper than AirBNB - that was a surprise. Room is beautiful; they upgraded me to a high floor upon check-in! Nice. Good free coffee in the lobby if you don't make your own in the room. Comfy bed, good linen, nice terry bathrobe, nice hard floor, no ooky carpeting. Best of all was staff. The guys at the front, car and luggage, were friendly and cheery and remembered me every day. Thank you, Sam, for your big smiles every day. I'll stay here again and again.

    Johanna A.

    My husband and I stayed here on the New Year's Eve Eve. We were both extremely satisfied with the service we received by the staff. The lobby is super cozy with a fireplace and very welcoming. Our king bedroom was big compared to other hotels we've stayed at. Very roomy. Great view. Pillows and bed were so comfortable!

    Betsy M.

    Had a 3 night stay here and loved every minute of it starting/ending with the early check in and late check out. The hotel itself is lovely and within walking distance of shopping/dining. All of the staff I encountered were wonderful from the front desk and door staff to the food/beverage and housekeeping. We had meetings on their 3rd floor, many of our meals on the second floor. There is this door that has a placard with "Secret Staircase" on it which explains the local artist exhibit in the stairwell. What a TREAT!!! It was a lot of fun to check out the wall murals/paintings that I believe start at the forth down to the ground level. My room was facing Bellevue, a king room that was a really nice size with a huge bathroom and wall length walk in shower. Sleep quality was amazing. There was a mini bar in the room chock full of goodies, although I did not partake. While there is no coffee in the room, they serve coffee downstairs every morning around the corner from the lobby. Plus there is a Starbucks literally a two minute walk away that opens at 4:30-5AM and has mobile ordering. I truly loved my time here!

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    Always great service and a great room. Looking forward to my next stay. Quality property in a great location.

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    Thompson Chicago Reviews in Other Languages

    Ask the Community - Thompson Chicago

    Do you have parking?

    It's valet.

    Do all the rooms come with a mini fridge? Or is it something you can request?

    My room (13th floor) had one but it had a lock/key and was already full of booze to buy. I don't think there was extra room to store leftovers (if that's what you need it for).

    Don’t See Your Question? Ask Away!

    Review Highlights - Thompson Chicago

    Stayed here for Valentine's this year - in a junior suite facing NW - very nice room, clean and very comfortable.

    Mentioned in 5 reviews

    Read more highlights

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    theWit Chicago, a Hilton Hotel

    theWit Chicago, a Hilton Hotel

    (635 reviews)

    $$$

    The Loop

    This was a wonderful find. We enjoyed a corner table by the…read morefireplace, high top with a peekaboo view of the river. Beautiful Floor to ceiling windows. They've got a great appetizer and wine list for you to choose from the music was perfect. The service was great. We had such a wonderful time, sitting, watching people watching the city Gorgeous space. Great for couples or families and private events.

    Pretty dismal experience. Theme of our stay was LATE…read more Arrived at 4:00 on the dot for checkin. However we had to sit in the lobby for 20 minutes because our room was not ready. So we sat there watching dozens of people get metal detected before going to the rooftop. So we were LATE to where we needed to go. Ordered $100 of room service. It was LATE so I called to cancel. Lady on the phone was rude, told me no and hung up on me mid sentence. I wasn't able to eat my share because well, it was LATE. Wife said her food simply wasn't good regardless. Something as simple as butter and jelly for the toast wasn't provided. Arrived back between meetings. Stood out front and in the lobby for over 15 minutes to try and give my keys to the valet attendant. No one was anywhere to be found. Wouldn't answer calls from the front desk. They finally took my keys then some dude chased me down saying they can't keep them and I have to keep waiting. Oh this made me LATE to my next meeting. $89 a day for poor performance was not worth it. I would 100% suggest parking yourself or a block over at London house. They always have 4+ attendants. Help with luggage and doors etc. oh and it's CHEAPER. We appreciated the room upgrade. The room itself was okay. It wouldn't get below 71 degrees and got upwards of 76 degrees during the day. Even with the shades closed. For as much as we spent, I would expect a lot more. Rooms were fine, but the service, in all aspects was not.

    Hampton Inn Majestic Chicago Theatre District - Hotel entrance

    Hampton Inn Majestic Chicago Theatre District

    (134 reviews)

    $$

    The Loop

    While searching hilton.com for a hotel to stay at on the day of my birthday, Hampton Inn Majestic…read moreChicago Theatre District was the first to pop-up within Chicago. I want to say that I have had my eye on this hotel for a while now after looking for Hilton hotel locations with a peloton bike, which this one has. Other than that, I loved that the location of this hotel sits in the heart of Chicago, surrounding a plethora of activities which made it the perfect choice for hotel stay to celebrate. Okay, it was an experience going up to the lobby area to check in at this hotel, a blonde moment as I am known for if you follow my reviews. The lobby is located on the 4th floor, so be sure to choose "L" for the lobby because there is no 4th floor button listed in the elevator. Me and two other hotel guests had an adventure going up to the lobby area after trying to figure out where the 4th floor button was. My experience with the receptionist working behind the desk was nothing less than professional. Since my room was already booked through Hilton Honors, the only thing check-in consisted of was a verification of my information, a briefing on what is offered, and the receptionist giving me my room key. For your information, check-in starts at 4:00 PM and check-out ends at 12:00 PM! If you have the Hilton honors application, there is the opportunity to check in with the application, choosing your room, and receiving a digital key, which will allow you to go to your room contactless without seeing a receptionist upon your arrival. I have not used this method, but if you are interested in no contact whatsoever then you can use it with the Hilton Honors application. After locating and entering my room, I thought to myself this is fancy once I took notice of the design and interior color which appeared so elegant! There was a variation of vibrant colors in the room from its curtains to the headboard of the king-size bed, the carpet, and a gold chair that looked like something out of your grandmother's house. Out of all, I just could not take my eyes off the curtains which reminded me of cherry blossoms because of the colors. Inside the bathroom there were liquid products by Gilchrist & Soames Zero% attached to the wall. Throughout my travels, I have noticed that hotels have completely dealt away with the mini shampoo, bath soap, and conditioner products that made great travel hygiene additions. Along with those notable things inside of the room, it met my cleanliness standards. I had no issues whatsoever getting comfortable in the king-sized bed during my stay as my head was engulfed in between the comfortable pillows. While utilizing the shower, I really enjoyed the water pressure; its soothing pressure made me feel very cleansed during each usage. It was wonderful toggling with the spray patterns, with the addictive feel of the pressure hitting my face and body. Other things the room came with that I noticed were a comforter, an iron, ironing board, blow dryer, safe, comforter, a coffee maker (Hamilton Beach), a mini refrigerator, microwave, and USB and AC plugins attached to either the headboard of the bed, lamps, or the television cabinet, which added a nice touch to the room. And the Wi-Fi internet was easy to connect to and not once did I have any connectivity issues with it during my stay. Hampton Inn Majestic, as expected, had an exceptionally beautiful inner interior! As a fitness enthusiast, it was great having a fitness center onsite because it allowed me to keep up with my fitness routines during my stay. I must say that I was pleased to see several dumbbell weights, medicine balls, kettlebells, a decent selection of workout machines, and two peloton fitness bikes which charmed me out of my panties once I spotted them. And oh, honey did I enjoy it on my birthday with the lovely Hannah Frankson as my peloton instructor, who put my legs through torture during her low impact workout. Having the complimentary breakfast was a relief because I did not have to worry about finding a restaurant for breakfast in the morning. And I was highly satisfied with the quality of what was presented. It is served daily from 6:00 AM - 10:00 AM. For you all visiting the city of Chicago, there are plentiful sights, activities, and restaurants within a radius of Hampton Inn Majestic. As a resident, a few that I adore are Willis Tower, Millennium Park, and the Art Institute of Chicago! Next door is the CIBC Theatre, which I noticed upon my initial arrival at the hotel. And if you are looking to explore the city or outer part of the city, the Chicago Union Station, and CTA Train Station are very accessible to-and-from. I would surely book Hampton Inn Majestic Chicago Theatre District again due to my experience with it because the hotel met my comfort needs, and I loved that its location is within an accessible distance of things of interest in downtown Chicago. ~ Live every moment ~ Thomas G

    Since I was seeing a musical at the Cadillac Theater, I decided to do a stayaction and reserved the…read moreroom at this hotel. This hotel is in the theatre district and near many great restaurants. The Hilton app made it very easy to reserve a room. Then the day before, I was able to select my room via the app. Even though the main entrance is on the ground floor, guests will need to an elevator to the second floor to check in. The reception floor is well planned out even though it's compact. By that I mean, as soon as you step out of the elevator, the reception desk is right there with a seating area. The breakfast area is towards the back room. Checking in was very painless. I made it to my room on a higher floor. For a downtown Hampton Inn, the room was quite spacious. Of course, the bed was very comfortable. The next morning, I went to the breakfast area which offered the typical Hampton Inn breakfast. There were plenty of seating available, at least on the day I was there. I imagine on the weekend, it can be quite hectic. Overall, a great stay at the Hampton Inn and great location for the theater distract.

    Hotel EMC2, Autograph Collection - Hotel EMC2 outside

    Hotel EMC2, Autograph Collection

    (212 reviews)

    $$

    Near North Side, River East

    As soon as I saw the photos of Hotel EMC2, I knew I had to book it for my quick weekend stay in…read moreChicago--and I'm so glad I did. Shout-out to Nia at the front desk, who was the first person I encountered when I walked in. Her energy was exactly what you want as a guest--warm, welcoming, and professional. I've spent most of my career in hospitality, so I naturally pay attention to the level of service being provided, and she absolutely set the tone for a great stay. Kudos to her and to the team that hired her. My room was beautiful. Nia also let me know I had been upgraded due to my Marriott loyalty, which was very much appreciated. I stayed in a king room, and the moment I walked in, I honestly considered extending my stay another night. The space had a sleek, modern look, everything was clean, and the lighting gave it a stylish city vibe. I ordered room service shortly after arriving and got a burger with fries (which I believe were Parmesan fries ). Everything was very good, and the room service attendant Lorena was just as kind and pleasant. Even though I was only there for one night, the experience was great from start to finish. The bed was comfortable, the linens were fresh, and the location is incredibly convenient--close to everything, which I always appreciate when traveling. I will definitely look to stay here again the next time I'm in Chicago and hope to have the same wonderful experience.

    I stayed at the EMC2 Autograph Collection in Chicago and it's the kind of place that makes you…read morebriefly reconsider your own apartment choices. The room? Smart without trying too hard. Clean lines, moody lighting, and that subtle blend of science-meets-art that somehow feels both curated and effortless. The art isn't decorative filler; it's intentional. The whole property has that boutique confidence: not loud, not trendy-for-the-sake-of-trendy...just precise. The aesthetic walks a tightrope between laboratory chic and soulful design, and it doesn't fall. The restaurant deserves its own paragraph. The olive cake alone should have a publicist. The food is thoughtful, layered, and memorable without being pretentious. It feels like someone actually tasted everything before approving the menu; which, these days, is not a given. Location? Ideal. Walkable, central, easy. The gym? Surprisingly solid. Not the sad afterthought treadmill situation. An actual usable space. But here's the thing. Beautiful rooms fade. Art becomes background. Even olive cake, tragically, gets finished. What stays is service. And Nia. Nia is the reason my long stay didn't feel like a stay. It felt like being known. Her smile isn't transactional. Her care isn't performative. The attention to detail is quiet and precise. She remembered my name everyday and I was there for a while. Makes you think, "Oh, someone is actually paying attention." There's a difference between service and hospitality. Nia understands the difference. That's what brings you back.

    The Langham, Chicago - Two double beds.

    The Langham, Chicago

    (440 reviews)

    $$$$

    Near North Side

    The Langham is going down as one of my favorite hotels and arguably for sure top 5…read more The room was amazing and I was very impressed by the birthday set up my wife arranged with the hotel and a third party vendor. Our view was stunning and I loved I could see downtown and the river from our room. We booked the cinema suite for a cute movie night and I loved that. They had a cute popcorn station with candy and pop, plus you can order room service. The spa was amazing and the facilities were nice.

    My wife and I are finally reflecting on our stay at The Langham, Chicago, from June 2021, when we…read moregot married and spent a few nights there with family. Although we grew up in the Chicago suburbs and know the city well, it was our first time staying at the Langham, and it left a strong impression. The most striking aspect was how spacious the room felt. We likely stayed in a Premier Room, which was quite large by city standards. The bed was massive, very comfortable, and just the right firmness. A detail that stands out is the space between the foot of the bed and the wall where the TV was mounted, which makes the room feel open and calm rather than cramped. The décor was elegant without feeling stuffy, highlighted by thoughtful touches like an espresso machine. The bathroom was another highlight: the frosted-glass window offered privacy while maintaining a sense of connection, and the rain shower had excellent water pressure and felt indulgent. The location is fantastic, convenient for work in the Loop, time in Grant Park, shopping on Michigan Avenue, or dining in River North or Fulton Market. During our trip, we ate nearby both nights, which made getting around easy and stress-free. The staff was warm and helpful throughout our stay, and breakfast at the hotel restaurant was memorable, even if the details are a bit hazy now. The lobby is beautiful, and several family members who stayed with us also commented on how much they enjoyed the hotel. At the time, pricing felt mid-range for a luxury hotel in Chicago, offering excellent value. It was summer, likely a less expensive time to visit, but even so, considering the room size, comfort, service, and location, it seemed like money well spent year-round. Thank you for such a wonderful experience. We would happily return and are eager to explore other Langham properties worldwide.

    JW Marriott Chicago

    JW Marriott Chicago

    (351 reviews)

    $$$

    The Loop

    We were in town briefly for a wedding, and the JW Marriott was our hotel of choice. While not…read moreluxury, the hotel was very nice and comfortable, and the location was central to our wedding happenings. Everything was great until I checked out and discovered that I had been charged $88 per night for parking. That was quite unexpected. I had been in Chicago just a few months earlier and had paid $55 at the L7 Hotel. So I was shocked that the JW could charge so much. How is their valet parking better than the valet parking at the L7? I realize now that had I been traveling alone, and not with my family, it would have been cheaper to fly to Chicago, than drive the 4.5 hours from Ohio. Apparently the hospitality industry hasn't caught on to the current affordability crisis, or at least Marriott hasn't.

    I typically stay here when I can while in Chicago, especially when the weather is bad, since it's a…read morethree-block walk from my office. Check in is quick, rooms are fine (and clean), and the executive lounge is nice. I was warned about eating in the bar on the first floor, which I hadn't done in a few years, but it was getting late, and the weather stunk. I saw friends in the bar area, so I took root at the table nearby. Service was fine, and I enjoyed a few of the Amber bee on draft. The menu looked good, and I ended up with a steak fried rice bowl. The steak was gross. It didn't even look like steak that should be served. It was fatty and tasteless. I ate less than 1/2 the rice and 1/3 of the steak. I wasn't starving, so it wasn't a huge deal, but those who told me to avoid the bar area for food were right.

    The St. Regis Chicago

    The St. Regis Chicago

    (41 reviews)

    $$$$

    The Loop

    I've been to Miru many times and finally got to try out the hotel for a staycation…read more Pros: -I loved that they had two restaurant options in the hotel. Both have incredible views but I would definitely recommend having at least one meal on the Miru patio if you are there during nice weather. -I was most surprised by their massive gym and has stunning views. It's also open 24 hours. They offered Pilates classes as well for an extra fee. -the hotel is brand new and all the finishes are so high end. The rooms are clean and quiet. The hallways are huge and felt like a maze to navigate but it also added to feeling of privacy. -there were so many high end details that made it extra special (the cozy Frette bath robes, welcome drinks, treat box in the room upon arrival, and the accent lighting in the room). -the location. It's just across the river from the heart of Michigan ave on the north end of a residential development. You don't feel like you are in the middle of the chaos of the city but the park, lake front and river are footsteps away. Negatives: -view was underwhelming ( fourth floor river view . Might choose the park view next time. I'd also recommend not facing the river as there was lots of honking/noise. -the room layout was awkward. They have this huge desk between the bed and tv. The full length mirror is a down a long hallway from bathroom/ where you would be getting dressed. -the room service comes on these huge heavy trays. The staff seemed like they were straining under the weight of it/ it was awkward. -I'd probably skip the spa/massage -$90/ day parking. Was able to do a spothero for about $40 next door.

    This hotel has it all from Pilates, to Barre to Yoga to their Athletic Club and Pool…read more The only complaint is that it's not bunched with the other hotels, its toward the end of Wacker next to the lake. So, walking from the Blackbawks shop when it's 20° isn't an easy task. Also, I wasn't able to try the Tre Dita since I didn't book a reservation in advance. Hopefully, I can schedule a reservation in the future. Plus, since it was mid-December, the St Regis had their third annual 12 Days of Sabrage, which guests of honor perform the evening ritual of champagne sabrage, which celebrates the transition from day to night. They offered complimentary toast of champagne and a Vosges Haut-Chocolate truffle. The hotel encouraged everyone to bring a new or lightly used winter clothing for children in need.

    Thompson Chicago - hotels - Updated May 2026

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