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    Arlo Chicago

    3.5 (162 reviews)
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    View from our room at the Arlo
    MaryLinda W.

    We came to Chicago to see a play as many people do, and chose the Arlo due to its proximity to the theater and Millennium Station. Terrell checked us in and was quite helpful switching us to a room with a view of the city and some restaurant recommendations. All of the staff were friendly and helpful. The king size bed was quite comfortable and the room was clean. We definitely enjoyed our time here and will consider the Arlo when we return.

    Gloria H.

    Arlo Hotel nails the affordable-luxury vibe. Thoughtful details like a complimentary umbrella and Divvy bike passes make it feel boutique without breaking the bank. Can't wait for my next stay!

    Vuyelwa W.

    Love this hotel in the heart of magnificent mile! Best staff and location is super close to Millennium park and the other attractions ! Unique and more of a boutique hotel ! BeautyFULL rooms and comfortable beds!! New bathrooms

    Bed but
    Soroosh P.

    I travel a lot for fun (mainly) but sometimes for work. Of 500+ nights I've spent in hotel rooms this stay marks the 5 nights I've spent in a hotel room. My issues with the hotel are the deceptive practices they use to earn incremental revenue, living bed bugs in the rooms, faulty room design, and awful (comedic) level of customer service. I would stay away at all costs. If I was given a free stay I wouldn't even stay here. I called in to the hotel around 10am the day of my check in and asked if I could check in around 1040a. The gentleman who answered said yes, if there is a room available. There was no mention of an early check in. When I arrived the gentleman who checked me in said I would be subject to a $50 early check in fee. In all the nights I've ever spent at hotels I've never been charged such a fee. I asked him how the policy works and his response was you won't be charged if you come back around 2-4p. But after checking in the fine print (attached says it only applies to check ins before 12p. Had I known this I would've eaten at the ground floor restaurant and waited it out. But the front desk clerk misinformed me to upsell the early check in. To me this is dishonest and borderline stealing. Phased I got to room 511, a lower floor room. Immediately I noticed the tv wasn't working so I had to put in a request to get it fixed, at this point it was 11:15a. Then upon opening sheets I noticed a living bed bug, photo attached. So at around 11:30am I brought the bed bug down to the lobby and the same gentleman didn't bother to apologize about the inconvenience. I had to ask them to give me a new room as it seemed like the hotel's bed bug was an issue for the customer. This is the first hotel I've ever stayed at that had this issue. Given how much time was wasted, it was 11:45a before I got into the other room. Upon entering the new room, there was no water, and only one robe. The walls are incredibly thin, and the destination fee is a joke. They mention it gives you a fifteen dollar dining credit, which is a joke it only apparently works for dinner. And when you charge the dinner to the room they don't even take the $15 off the bill. Overall this hotel is a horrible establishment. The level of nickel and diming customers is abysmal and the customer service is awful- doesn't even know how to empathize with a customer.

    Leslie C.

    Perfect location! Downtown on Michigan Avenue, I could walk everywhere I wanted to go. The hotel is very close to many sites such as the Bean, and it was easy to get to Lake Michigan, museums, Navy Pier, great restaurants, etc..I even walked to the hotel from the train station. Very friendly staff. Ebony at the front desk took excellent care of me, and Ian at the restaurant provided excellent service as well. The restaurant had a full bar and delicious food. I ate there a few times. The hotel is very modern and chic. I love modern decor so I really enjoyed it. The hotel room was very spacious and even had a little sitting area by the Nespresso machine where we enjoyed our espressos. Our room also had a desk, safe, refrigerator, and an alarm clock that was also a charging station for electronics. We also had plenty of drawer storage in the bed frame, and a large bathroom with a barn door. The lights automatically come on when you enter the bathroom. There were also lights around the beds so if you get up in the middle of the night--as soon as your feet hit the ground, these lights turn on so you can see. It's very clever but it can also wake up your friend in the next bed. I also appreciated the coat hooks on the wall as soon as you enter the room. We each were provided with 2 complimentary bottles of water each day, which was a nice perk because we did so much walking and needed to stay hydrated. The room had everything we needed and more! I really enjoyed my stay and would definitely stay here again.

    Amber R.

    We stayed two nights at Arlo - Chicago. We arrived very early (7 am) and the woman at the front desk, Eva was incredibly helpful. She was able to get us in to a room right away ($75 fee), provided recommendations for local restaurants and gave us complimentary water bottles. The room was small, but modern, clean and comfy beds. My only complaint is the window faced another building, so room was dark with no view. Location was great, right next to Millennium Park and near restaurants, coffee and Stans Donuts. Would absolutely stay again.

    Tony G.

    I went away for a solo vacation and this hotel did not disappoint! This is perfect for those who are not driving and plan to walk or use public transportation. I took the train from the airport and it stopped about a block away from the hotel. The train is about a 30 minute ride and $3.00 as compared for a $30 Uber! My room was super clean. Like seriously, the smell of cleanliness hit me as soon as I walked in. The room was so cute! The bathroom really stands out. I opted for a room with a view. Not sure if the price difference was worth the view because all I really saw was an alley, but I was fine with my choice. Pros: It is located on Michigan Avenue, so that's a plus if you are in a touristy mood. The Bean is right up and across the street, a very quick walk. There are a ton of restaurants and shops (including a popular pizza place and Stan's donuts) down the street. The staff was really friendly and helpful. I arrived early on my first day and they were able to accommodate me with an early check in. They also allowed me to check out later. This, of course, depends on how busy they are. Cons: The area is constantly loud. You will hear the train and sirens all night. The walls are also thin. So please keep this in mind if this could potentially bother you. Overall this is the cutest, boutique hotel! The lobby and elevator are so artsy. I would definitely stay here again!

    View
    Kourosh F.

    This hotel is awesome. Right next to everything. Literally, almost everything touristy is in walking distance. Service here was excellent. Friday staff. There's also a restaurant, although we didn't try their food, their cocktails were good. We got a room in the 16th floors and it was magnificent. Great views and really modern and simple. Will 100% stay here again.

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    Ask the Community - Arlo Chicago

    How fast is the internet connection?

    Fast. We had no issues whatsoever!

    Do they offer a vegan menu?

    No. In fact their resturant onsite is one of the areas primary steak houses. Lots of carnivores.

    View All 4 Questions

    Review Highlights - Arlo Chicago

    The hotel is literally right across the street from Millennium Park (where the famous Chicago Bean is).

    Mentioned in 21 reviews

    Read more highlights

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    theWit Chicago, a Hilton Hotel

    theWit Chicago, a Hilton Hotel

    (635 reviews)

    $$$

    The Loop

    This was a wonderful find. We enjoyed a corner table by the…read morefireplace, high top with a peekaboo view of the river. Beautiful Floor to ceiling windows. They've got a great appetizer and wine list for you to choose from the music was perfect. The service was great. We had such a wonderful time, sitting, watching people watching the city Gorgeous space. Great for couples or families and private events.

    Pretty dismal experience. Theme of our stay was LATE…read more Arrived at 4:00 on the dot for checkin. However we had to sit in the lobby for 20 minutes because our room was not ready. So we sat there watching dozens of people get metal detected before going to the rooftop. So we were LATE to where we needed to go. Ordered $100 of room service. It was LATE so I called to cancel. Lady on the phone was rude, told me no and hung up on me mid sentence. I wasn't able to eat my share because well, it was LATE. Wife said her food simply wasn't good regardless. Something as simple as butter and jelly for the toast wasn't provided. Arrived back between meetings. Stood out front and in the lobby for over 15 minutes to try and give my keys to the valet attendant. No one was anywhere to be found. Wouldn't answer calls from the front desk. They finally took my keys then some dude chased me down saying they can't keep them and I have to keep waiting. Oh this made me LATE to my next meeting. $89 a day for poor performance was not worth it. I would 100% suggest parking yourself or a block over at London house. They always have 4+ attendants. Help with luggage and doors etc. oh and it's CHEAPER. We appreciated the room upgrade. The room itself was okay. It wouldn't get below 71 degrees and got upwards of 76 degrees during the day. Even with the shades closed. For as much as we spent, I would expect a lot more. Rooms were fine, but the service, in all aspects was not.

    Hampton Inn Majestic Chicago Theatre District - Hotel entrance

    Hampton Inn Majestic Chicago Theatre District

    (134 reviews)

    $$

    The Loop

    While searching hilton.com for a hotel to stay at on the day of my birthday, Hampton Inn Majestic…read moreChicago Theatre District was the first to pop-up within Chicago. I want to say that I have had my eye on this hotel for a while now after looking for Hilton hotel locations with a peloton bike, which this one has. Other than that, I loved that the location of this hotel sits in the heart of Chicago, surrounding a plethora of activities which made it the perfect choice for hotel stay to celebrate. Okay, it was an experience going up to the lobby area to check in at this hotel, a blonde moment as I am known for if you follow my reviews. The lobby is located on the 4th floor, so be sure to choose "L" for the lobby because there is no 4th floor button listed in the elevator. Me and two other hotel guests had an adventure going up to the lobby area after trying to figure out where the 4th floor button was. My experience with the receptionist working behind the desk was nothing less than professional. Since my room was already booked through Hilton Honors, the only thing check-in consisted of was a verification of my information, a briefing on what is offered, and the receptionist giving me my room key. For your information, check-in starts at 4:00 PM and check-out ends at 12:00 PM! If you have the Hilton honors application, there is the opportunity to check in with the application, choosing your room, and receiving a digital key, which will allow you to go to your room contactless without seeing a receptionist upon your arrival. I have not used this method, but if you are interested in no contact whatsoever then you can use it with the Hilton Honors application. After locating and entering my room, I thought to myself this is fancy once I took notice of the design and interior color which appeared so elegant! There was a variation of vibrant colors in the room from its curtains to the headboard of the king-size bed, the carpet, and a gold chair that looked like something out of your grandmother's house. Out of all, I just could not take my eyes off the curtains which reminded me of cherry blossoms because of the colors. Inside the bathroom there were liquid products by Gilchrist & Soames Zero% attached to the wall. Throughout my travels, I have noticed that hotels have completely dealt away with the mini shampoo, bath soap, and conditioner products that made great travel hygiene additions. Along with those notable things inside of the room, it met my cleanliness standards. I had no issues whatsoever getting comfortable in the king-sized bed during my stay as my head was engulfed in between the comfortable pillows. While utilizing the shower, I really enjoyed the water pressure; its soothing pressure made me feel very cleansed during each usage. It was wonderful toggling with the spray patterns, with the addictive feel of the pressure hitting my face and body. Other things the room came with that I noticed were a comforter, an iron, ironing board, blow dryer, safe, comforter, a coffee maker (Hamilton Beach), a mini refrigerator, microwave, and USB and AC plugins attached to either the headboard of the bed, lamps, or the television cabinet, which added a nice touch to the room. And the Wi-Fi internet was easy to connect to and not once did I have any connectivity issues with it during my stay. Hampton Inn Majestic, as expected, had an exceptionally beautiful inner interior! As a fitness enthusiast, it was great having a fitness center onsite because it allowed me to keep up with my fitness routines during my stay. I must say that I was pleased to see several dumbbell weights, medicine balls, kettlebells, a decent selection of workout machines, and two peloton fitness bikes which charmed me out of my panties once I spotted them. And oh, honey did I enjoy it on my birthday with the lovely Hannah Frankson as my peloton instructor, who put my legs through torture during her low impact workout. Having the complimentary breakfast was a relief because I did not have to worry about finding a restaurant for breakfast in the morning. And I was highly satisfied with the quality of what was presented. It is served daily from 6:00 AM - 10:00 AM. For you all visiting the city of Chicago, there are plentiful sights, activities, and restaurants within a radius of Hampton Inn Majestic. As a resident, a few that I adore are Willis Tower, Millennium Park, and the Art Institute of Chicago! Next door is the CIBC Theatre, which I noticed upon my initial arrival at the hotel. And if you are looking to explore the city or outer part of the city, the Chicago Union Station, and CTA Train Station are very accessible to-and-from. I would surely book Hampton Inn Majestic Chicago Theatre District again due to my experience with it because the hotel met my comfort needs, and I loved that its location is within an accessible distance of things of interest in downtown Chicago. ~ Live every moment ~ Thomas G

    Since I was seeing a musical at the Cadillac Theater, I decided to do a stayaction and reserved the…read moreroom at this hotel. This hotel is in the theatre district and near many great restaurants. The Hilton app made it very easy to reserve a room. Then the day before, I was able to select my room via the app. Even though the main entrance is on the ground floor, guests will need to an elevator to the second floor to check in. The reception floor is well planned out even though it's compact. By that I mean, as soon as you step out of the elevator, the reception desk is right there with a seating area. The breakfast area is towards the back room. Checking in was very painless. I made it to my room on a higher floor. For a downtown Hampton Inn, the room was quite spacious. Of course, the bed was very comfortable. The next morning, I went to the breakfast area which offered the typical Hampton Inn breakfast. There were plenty of seating available, at least on the day I was there. I imagine on the weekend, it can be quite hectic. Overall, a great stay at the Hampton Inn and great location for the theater distract.

    Hotel EMC2, Autograph Collection - Hotel EMC2 outside

    Hotel EMC2, Autograph Collection

    (212 reviews)

    $$

    Near North Side, River East

    As soon as I saw the photos of Hotel EMC2, I knew I had to book it for my quick weekend stay in…read moreChicago--and I'm so glad I did. Shout-out to Nia at the front desk, who was the first person I encountered when I walked in. Her energy was exactly what you want as a guest--warm, welcoming, and professional. I've spent most of my career in hospitality, so I naturally pay attention to the level of service being provided, and she absolutely set the tone for a great stay. Kudos to her and to the team that hired her. My room was beautiful. Nia also let me know I had been upgraded due to my Marriott loyalty, which was very much appreciated. I stayed in a king room, and the moment I walked in, I honestly considered extending my stay another night. The space had a sleek, modern look, everything was clean, and the lighting gave it a stylish city vibe. I ordered room service shortly after arriving and got a burger with fries (which I believe were Parmesan fries ). Everything was very good, and the room service attendant Lorena was just as kind and pleasant. Even though I was only there for one night, the experience was great from start to finish. The bed was comfortable, the linens were fresh, and the location is incredibly convenient--close to everything, which I always appreciate when traveling. I will definitely look to stay here again the next time I'm in Chicago and hope to have the same wonderful experience.

    I stayed at the EMC2 Autograph Collection in Chicago and it's the kind of place that makes you…read morebriefly reconsider your own apartment choices. The room? Smart without trying too hard. Clean lines, moody lighting, and that subtle blend of science-meets-art that somehow feels both curated and effortless. The art isn't decorative filler; it's intentional. The whole property has that boutique confidence: not loud, not trendy-for-the-sake-of-trendy...just precise. The aesthetic walks a tightrope between laboratory chic and soulful design, and it doesn't fall. The restaurant deserves its own paragraph. The olive cake alone should have a publicist. The food is thoughtful, layered, and memorable without being pretentious. It feels like someone actually tasted everything before approving the menu; which, these days, is not a given. Location? Ideal. Walkable, central, easy. The gym? Surprisingly solid. Not the sad afterthought treadmill situation. An actual usable space. But here's the thing. Beautiful rooms fade. Art becomes background. Even olive cake, tragically, gets finished. What stays is service. And Nia. Nia is the reason my long stay didn't feel like a stay. It felt like being known. Her smile isn't transactional. Her care isn't performative. The attention to detail is quiet and precise. She remembered my name everyday and I was there for a while. Makes you think, "Oh, someone is actually paying attention." There's a difference between service and hospitality. Nia understands the difference. That's what brings you back.

    The Langham, Chicago - Two double beds.

    The Langham, Chicago

    (440 reviews)

    $$$$

    Near North Side

    The Langham is going down as one of my favorite hotels and arguably for sure top 5…read more The room was amazing and I was very impressed by the birthday set up my wife arranged with the hotel and a third party vendor. Our view was stunning and I loved I could see downtown and the river from our room. We booked the cinema suite for a cute movie night and I loved that. They had a cute popcorn station with candy and pop, plus you can order room service. The spa was amazing and the facilities were nice.

    My wife and I are finally reflecting on our stay at The Langham, Chicago, from June 2021, when we…read moregot married and spent a few nights there with family. Although we grew up in the Chicago suburbs and know the city well, it was our first time staying at the Langham, and it left a strong impression. The most striking aspect was how spacious the room felt. We likely stayed in a Premier Room, which was quite large by city standards. The bed was massive, very comfortable, and just the right firmness. A detail that stands out is the space between the foot of the bed and the wall where the TV was mounted, which makes the room feel open and calm rather than cramped. The décor was elegant without feeling stuffy, highlighted by thoughtful touches like an espresso machine. The bathroom was another highlight: the frosted-glass window offered privacy while maintaining a sense of connection, and the rain shower had excellent water pressure and felt indulgent. The location is fantastic, convenient for work in the Loop, time in Grant Park, shopping on Michigan Avenue, or dining in River North or Fulton Market. During our trip, we ate nearby both nights, which made getting around easy and stress-free. The staff was warm and helpful throughout our stay, and breakfast at the hotel restaurant was memorable, even if the details are a bit hazy now. The lobby is beautiful, and several family members who stayed with us also commented on how much they enjoyed the hotel. At the time, pricing felt mid-range for a luxury hotel in Chicago, offering excellent value. It was summer, likely a less expensive time to visit, but even so, considering the room size, comfort, service, and location, it seemed like money well spent year-round. Thank you for such a wonderful experience. We would happily return and are eager to explore other Langham properties worldwide.

    JW Marriott Chicago

    JW Marriott Chicago

    (351 reviews)

    $$$

    The Loop

    We were in town briefly for a wedding, and the JW Marriott was our hotel of choice. While not…read moreluxury, the hotel was very nice and comfortable, and the location was central to our wedding happenings. Everything was great until I checked out and discovered that I had been charged $88 per night for parking. That was quite unexpected. I had been in Chicago just a few months earlier and had paid $55 at the L7 Hotel. So I was shocked that the JW could charge so much. How is their valet parking better than the valet parking at the L7? I realize now that had I been traveling alone, and not with my family, it would have been cheaper to fly to Chicago, than drive the 4.5 hours from Ohio. Apparently the hospitality industry hasn't caught on to the current affordability crisis, or at least Marriott hasn't.

    I typically stay here when I can while in Chicago, especially when the weather is bad, since it's a…read morethree-block walk from my office. Check in is quick, rooms are fine (and clean), and the executive lounge is nice. I was warned about eating in the bar on the first floor, which I hadn't done in a few years, but it was getting late, and the weather stunk. I saw friends in the bar area, so I took root at the table nearby. Service was fine, and I enjoyed a few of the Amber bee on draft. The menu looked good, and I ended up with a steak fried rice bowl. The steak was gross. It didn't even look like steak that should be served. It was fatty and tasteless. I ate less than 1/2 the rice and 1/3 of the steak. I wasn't starving, so it wasn't a huge deal, but those who told me to avoid the bar area for food were right.

    The St. Regis Chicago

    The St. Regis Chicago

    (41 reviews)

    $$$$

    The Loop

    I've been to Miru many times and finally got to try out the hotel for a staycation…read more Pros: -I loved that they had two restaurant options in the hotel. Both have incredible views but I would definitely recommend having at least one meal on the Miru patio if you are there during nice weather. -I was most surprised by their massive gym and has stunning views. It's also open 24 hours. They offered Pilates classes as well for an extra fee. -the hotel is brand new and all the finishes are so high end. The rooms are clean and quiet. The hallways are huge and felt like a maze to navigate but it also added to feeling of privacy. -there were so many high end details that made it extra special (the cozy Frette bath robes, welcome drinks, treat box in the room upon arrival, and the accent lighting in the room). -the location. It's just across the river from the heart of Michigan ave on the north end of a residential development. You don't feel like you are in the middle of the chaos of the city but the park, lake front and river are footsteps away. Negatives: -view was underwhelming ( fourth floor river view . Might choose the park view next time. I'd also recommend not facing the river as there was lots of honking/noise. -the room layout was awkward. They have this huge desk between the bed and tv. The full length mirror is a down a long hallway from bathroom/ where you would be getting dressed. -the room service comes on these huge heavy trays. The staff seemed like they were straining under the weight of it/ it was awkward. -I'd probably skip the spa/massage -$90/ day parking. Was able to do a spothero for about $40 next door.

    This hotel has it all from Pilates, to Barre to Yoga to their Athletic Club and Pool…read more The only complaint is that it's not bunched with the other hotels, its toward the end of Wacker next to the lake. So, walking from the Blackbawks shop when it's 20° isn't an easy task. Also, I wasn't able to try the Tre Dita since I didn't book a reservation in advance. Hopefully, I can schedule a reservation in the future. Plus, since it was mid-December, the St Regis had their third annual 12 Days of Sabrage, which guests of honor perform the evening ritual of champagne sabrage, which celebrates the transition from day to night. They offered complimentary toast of champagne and a Vosges Haut-Chocolate truffle. The hotel encouraged everyone to bring a new or lightly used winter clothing for children in need.

    Arlo Chicago - hotels - Updated May 2026

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