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    Hotel EMC2, Autograph Collection

    4.4 (215 reviews)
    Open • Open 24 hours

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    Reviews With Photos

    Celia Monique W.

    As soon as I saw the photos of Hotel EMC2, I knew I had to book it for my quick weekend stay in Chicago--and I'm so glad I did. Shout-out to Nia at the front desk, who was the first person I encountered when I walked in. Her energy was exactly what you want as a guest--warm, welcoming, and professional. I've spent most of my career in hospitality, so I naturally pay attention to the level of service being provided, and she absolutely set the tone for a great stay. Kudos to her and to the team that hired her. My room was beautiful. Nia also let me know I had been upgraded due to my Marriott loyalty, which was very much appreciated. I stayed in a king room, and the moment I walked in, I honestly considered extending my stay another night. The space had a sleek, modern look, everything was clean, and the lighting gave it a stylish city vibe. I ordered room service shortly after arriving and got a burger with fries (which I believe were Parmesan fries ). Everything was very good, and the room service attendant Lorena was just as kind and pleasant. Even though I was only there for one night, the experience was great from start to finish. The bed was comfortable, the linens were fresh, and the location is incredibly convenient--close to everything, which I always appreciate when traveling. I will definitely look to stay here again the next time I'm in Chicago and hope to have the same wonderful experience.

    Bathroom
    Amanda G.

    I had been DYING to stay here for years. I love the science-y vibe, technological "surprises" in the room, and I love dark and moody hotels. It was everything I hoped for. Read on for important info: I booked through Bonvoy app with my AAA bennies. Watch those prices - they came down over $80 when I checked and rebooked teehee. I parlayed my gold elite status (don't scoff - this is nice for me) into a corner room upgrade. Loved the privacy at the end of the hall. I rarely do room service bc I don't like food or trash in my room but in typical Amanda fashion I was doing time sensitive work while on vacation. Womp womp. The mushroom omelette came in clutch. I tried to have my items delivered by the two quirky robots they have in the lobby but a human took and delivered my order lol. Housekeeping was wonderful and amenable to my schedule. Never made it to the bar - my brother lives in the city and has a priceless bourbon and rum collection so I have a personal bartender. Ahem. The women working reception day and night were awesome - welcoming, knowledgable, and friendly. Overall: Super clean, super stylish, smelled incredible. Steps away from Miracle Mile and The Shoppes.

    Outside
    Karen L.

    Great location and wonderful service! Third time staying here on our trip to Chicago and still loving it. The hotel style is pretty unique, modern and hip. It is on the smaller side, with not too much lobby space but the rooms are pretty decent in size. The design of the room is pretty cool, unlike the typical hotel. Service was great. When we checked in Jaqueline was so friendly . She went above and beyond to make us feel welcomed. I would highly recommend a stay on your next stay in Chicago.

    Lynn B.

    Great location in the heart of the city one a half blocks from Michigan Ave. near the high-end shops and plenty of restaurants. We were in a king deluxe room with a city view, and it was small. Not too small for two people, but tight for two open suitcases. Showers is open to the room, but a curtain can be pulled for privacy. Staff was welcoming and pleasant. Live musician(s) were performing most in the entrance of the attached restaurant. Very nice vibe!

    Smoked old fashioned
    Ethan B.

    Went in for cocktails after dinner and really enjoyed! Bartenders were great! Super knowledgeable and friendly with just the right kind of Chicago sass. Loved it! The drinks were fun and some good twists on old classics. I had two smoked drinks which hit the spot. Great place for a drink!

    Bacon cheeseburger
    Meredith C.

    My husband has stayed at this hotel multiple times when traveling to Chicago for work. It is a nice hotel in a good location. Room service was ok, but he was starving after a full day of travel.

    Kristi H.

    I have never stayed at an autograph collection Marriot and I stay at Marriott all the time. The experience has been like none other. This hotel is gorgeous and so so freaking cute. The shower is awesome. The set up is perfect. The attached bar is sweet! Now I will try to book auto going forward.

    Carolyn M.

    Nice stay overall, but major issue with the shower. Room 501 really needs to fix its bathroom set up. Every time I showered, water poured out from under the shower and completely soaked the bathroom floor. I had to use extra towels just to keep it from flooding toward the sink area. The room itself was clean and comfortable, and staff were polite but the shower design is a serious flaw that makes it hard to enjoy the stay. Hopefully management looks into redesigning the shower area. It's a simple fix that would make a big difference for guests. (See pic)

    Gym with towels and a few pieces of equipment not shown
    Isaac B.

    Came here for the Cubs Wild Card games. Phenomenal Location: 10/10, near Northwestern campus, plenty of food and entertainment options. Customer Service: 10/10, the front desk attendants were always bubbly and in good spirits. Room: Bed was comfortable, black out curtains, no complaints whatsoever. Rainfall shower head. Adequate pressure. Gym: What you'd expect, dumbbells up to 50lbs. A few treadmills, ellipticals, benches etc. Towels were provided, no water bottles, did have a water filling station. Food: If you are a titanium elite member, you get an option for free breakfast (up to 44 dollars). Take it. Seriously. I cannot overemphasize how good this food was. I don't think I came close to using the entire voucher daily. Thats eggs, toast, potato and cheese hash brown, yogurt / granola, grapefruit juice and coffee without scratching 35 bucks. Overall: I would definitely stay here again, I look forward to it!

    Maria-Elena T.

    Visiting a friend and stayed one night. Pros Ab board in gym Gym 24 hour Gym had disposable wipes. Good music in the gym The good shower caps and they were in the room! Nice vanity kit. Location Room dark Cool and efficient elevators Snacks and wine in the lobby Friendly staff Printed for me Makeup mirror! Alexa to play music Robots! Happy hour wine and snacks in the lobby. Cons Housekeeping issue and communication? Many complaints about room not ready and one woman asked at nearly 5:30 and they said they forgot to call her to tell her it was ready. Room v small. I was one person with 2 suitcases. Can't imagine if there were 2 people with 4 suitcases. My layout would have made it v difficult to move around. I would stay here again!

    Art
    Gracela B.

    Tech savvy and modern hotel. Love their restaurant where we had breakfast daily - front and restaurant staff are superb. Valet is another story - I came out to check on our car (coming from restroom) and asked if a white jeep was outside and the valet gave me attitude and asked me for the "number". In any case, he was of no help so I asked my husband for the ticket and I figure that has the number. It wasn't a busy morning there were only 2 cars parked for valet and apparently one is a white jeep so he could have spared me with his attitude so early in the morning. There were so many ways he could have answered. Sighed... other than that, I wanted to give 3 stars but not fair to the other hardworking staff. I did report it to one of the staff for she saw me walking back with a strange look on my face and she said she will mention to management. The rooms though can be cooler - AC was off. Love the location within walking distance (.5-1.5 miles we love to walk and explore) to Sbux Roastery, Gibson's Steakhouse, Magnificent Mile, Navy pier, Art Institute of Chicago, Harry Potter store.

    Paid and extra $100 for a room with a view and this was it. Do not stay here! They are completely incompetent

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    Awesome hotel, I don't know who the hiring manager is but all of the desk agents were absolutely gorgeous in that place. Crazy!

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    What a great hotel staff great Rancho Mirage comfortable and clean loved the glass shower and breakfast for platinum members was very good

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    Ask the Community - Hotel EMC2, Autograph Collection

    Review Highlights - Hotel EMC2, Autograph Collection

    “Robots, Leo and Cleo will deliver your request items after texting for them- by far the best part of the hotel!”

    Mentioned in 37 reviews

    Read more highlights

    theWit Chicago, a Hilton Hotel

    theWit Chicago, a Hilton Hotel

    (639 reviews)

    $$$

    The Loop

    Great hotel located in the heart of downtown Chicago theater district…read more Great staff. Modern decor. Comfortable and Clean rooms. 2 restaurants on site....State and Lake Tavern and the Roof Bar along with conference facilities, gym and full spa. A little pricier than other options but well worth it.

    While the room was fine. Everything else I booked this hotel for was not…read more Rooftop is a clusyer to get up to, if you can get up there. I was told it closes at 11p the first night, and turns into a club Friday and Saturday and closes later. So to my surprise, the first night I tried to to go up at 10:15, I couldn't because they cut elevator access off at 10pm. 2nd night, I couldn't get into the other area because of a private event. The final night at 9pm, I tried again and was told told they dont open to the public until 9:30p or 10p. WHAT?! According to the website its open on Saturdays 11am to 2am. No break. My first night when I couldn't get up to the roof, I tried the restaurant downstairs. Also closes at 11pm. 10:20, hostess says they just called last call. I said cool I can order a drink. She said no they just called last call. I went back and forth with her and gave up and checked with the desk and they said they close at 10:30p. Then someone else said they close at 11:00pm but will call last call at 10:30 to help with the kitchen. and then confirmed, well they closed a little early that night. If you're thinking you'll get rooftop access or anything here. Look elsewhere.

    Hampton Inn Majestic Chicago Theatre District - King Room

    Hampton Inn Majestic Chicago Theatre District

    (139 reviews)

    $$

    The Loop

    Hampton Inn majestic will let you relive the Chicago fire!!!…read more Was not a fan of their elevators since they kept jumping from levels 6 and 7 and would randomly stop without being called. The last Hampton inn I got stuck in the elavator and had an off experience with getting help, so I chose to use the stairs. Upon using the stairs we were met with SEVERAL linen boxes blocking our only exit. They were all in different directions and could not be easily rolled out, especially when we were blocked behind them. Instead we had to parkour over it to escape. There was a valet driver sitting at the front and ignored us after I asked for help and continued to say she's just valet she can't do anything. These bins were there for well over an acceptable time, blocking the only stairs and fire safety exit but also for people that didn't enjoy their sketchy elevators. And again, pallets were there days later also blocking the ONLY emergency exit and stairwell exit. Completely unacceptable in a normal city let alone one with history of building fires. Exits should not be blocked and it's clear the building uses this space for "storage" often. Before the fire situation even happened, their breakfast situation was insane. Our first morning was on a Monday. Their service is until 10 am and around 9am we headed down for some fuel. By that time, the dining room was packed, the tiny buffet room was empty of food but packed with people who were waiting for tables, chairs and all of the food to be restocked. One woman was trying to run the whole operation while two men just stood behind the concierge desk and watched the shit show of breakfast service happen in front of them. Someone should have helped her get breakfast together. Even if it wasn't their job, in hospitality, their job as hotel manger or anyone who works in the hotel is to make sure the guest have a pleasant stay, not to look pretty sitting in front of the Hampton inn welcome to Chicago sign. Overall unorganized and not something nice to look at when you first walk into a hotel lobby, chaos. You would think the grievances would stop there. However we were then denied the benefits that we get as gold Hilton members. Previously at hiltons and Hilton branches we have been offered two bottles of water per room per day. Most of the time they would be offered upon check in (which they did not) and given daily throughout our stay. This time the concierge allowed my mom just to go grab them out of the fridge. The next day we did the same and the concierge Robyn gave me immediate backlash even after I said we were previously allowed to take them. She repeatedly said I was wrong and gave no hospitality to hear my side of the story. I didn't want to cause a scene and returned my water. She then slammed them onto our table as I was eating breakfast with my family. Definitely could have been better ways for her to deal with the problem and I did not appreciate the hostility coming from the concierge at 9 am. We were already all crammed at a small table because there are no seating arrangements easily accessible for families or even enough seats in the dining room. One star because housekeeping did great and my room was clean and refreshed when necessary (and because zero is not an option) Otherwise I would hope I never have to stay here again.

    We stayed at this hotel. Very clean and the workers where great. Robyn and her associate i can't…read moreremember her name, but she was an enthusiastic singer...lol The breakfast was fresh and the house keeping was great. If you are ever in Chicago try this place out. The hotel is very unique. Go and enjoy a great stay.

    Courtyard by Marriott Chicago Downtown/Magnificent Mile

    Courtyard by Marriott Chicago Downtown/Magnificent Mile

    (197 reviews)

    $$

    Near North Side, River East

    Stayed here for a total of 3 nights. There were just way too many issues for the price that we were…read morepaying. The staff were somewhat friendly until different things started to come up... 1st issue: Friday night the elevators completely stopped working. Big problem due to having a small infant and needing to get the stroller down. We were staying on the 10th floor. But an even bigger problem was that we started to notice floods of people come on our floor and notify us that there was not an exit even via the stairs!!!! My husband got on the phone with the front desk and the reply was "you are just going to have to wait for the elevator." This was completely unacceptable and UNSAFE- what if there was a fire? What if something dangerous was happening and we couldn't get out of the building? This itself would have landed this hotel at a 1-2 rating. The elevator issue didn't fill resolve itself for our whole stay- only 2/3 were in service and they took 5-10 minutes to show up each time. Seriously inconvenient. 2nd issue: they put one of our rooms (we had 3 groups) literally next to the pool. Kids were screaming their heads off beginning at 6:30am and it would carry on until 10pm. When SIL called down to the front desk she was told "sorry that's just how it is and it should quiet down soon." Again, completely unacceptable. We had young children and infants who needed to nap and go to bed early. 3rd issue: we asked for a late check out since our flight was later and we needed to get our baby to take a nap- after all of these issues they said they would extend it to 1:00, which was nice. We did then ask if it could be extended another hour and we were told it would cost $25. Fine... what was not fine was when there was banging on our door and someone walked in at 1:25pm to clean the room. It woke up our baby and completely defeated the purpose of us extending our late check out and paying the extra $25. 4th issue: apparently they don't clean the rooms unless you are staying for 3 or more nights? We didn't know about this and assumed we would get new towels since there is a sign in the bathroom saying "hang towels to reuse" or "if you would like new ones, place them on the floor". We needed new towels so we followed what it said and then were told our rooms wouldn't be cleaned or even checked to see if we needed new towels. Good things I will say: - very convenient area - provided a pack n play - Starbucks in the hotel - hotel room was clean Would have love for this stay to have been better since the Marriott is well known and usually a great place to stay.... but the lack of customer service makes it hard to want to book another room at a Marriott hotel.

    It has been a whole decade since my return to the Windy City. I stay at the same hotel- Courtyard…read moreMarriott. It is amazing thanks to Josephine, she gave me a quiet room to rest and even has the extra towels brought up before I could even reached the room. Now that is service! We will be back. Thank you Josephine for making these weary travelers feel comfortable and care for!

    The Langham, Chicago - Two double beds.

    The Langham, Chicago

    (444 reviews)

    $$$$

    Near North Side

    Truly a 5 star experience at The Langham!…read more I was lucky enough to be gifted a stay and had an incredible time. The hotel is so beautiful, I can see why it's ranked #3 in the nation. If you're able to splurge for club access at $200/person, you'll get to experience stunning city views, breakfast, afternoon tea, snacks, unlimited cocktails, and evening bites. We were also sent a bottle of wine and snacks to our room. I loved that they have a free spa area where you can use the sauna, heated stone loungers, and cold showers. The pool was stunning and we enjoyed swimming, just wish the hot tub was hotter as it was lukewarm. The room was great as well with a Nespresso machine and relaxing tub. Every time we stepped out of the room we would come back to a nice surprise, the room would be cleaned or they would leave the water and ice. Very attentive customer service here. Overall it was nice to live in luxury for the night, highly recommend if you're looking to splurge and relax! Hope I'll be able to stay again someday.

    First time staying at a Langham property and we were extremely happy with everything. We like to…read morestay at high end properties, and this is most definitely is at the top of our list now. We will definitely seek out the Langham properties at different locations in the future and not sure why we didn't before. Everything was superb on every level! We also had Afternoon Tea and it was the most beautiful room we've ever had tea in, along with the food and tea of course. We are having trouble getting "adjusted" to our life back home now. Missing it all very much. A shout out to IGOR in Club dining and lounge. He was fantastic and it was great to see him every day.

    JW Marriott Chicago

    JW Marriott Chicago

    (356 reviews)

    $$$

    The Loop

    We were in town briefly for a wedding, and the JW Marriott was our hotel of choice. While not…read moreluxury, the hotel was very nice and comfortable, and the location was central to our wedding happenings. Everything was great until I checked out and discovered that I had been charged $88 per night for parking. That was quite unexpected. I had been in Chicago just a few months earlier and had paid $55 at the L7 Hotel. So I was shocked that the JW could charge so much. How is their valet parking better than the valet parking at the L7? I realize now that had I been traveling alone, and not with my family, it would have been cheaper to fly to Chicago, than drive the 4.5 hours from Ohio. Apparently the hospitality industry hasn't caught on to the current affordability crisis, or at least Marriott hasn't.

    We landed here not because it was my first choice but because all Chicago hotels were booked or…read moreexpensive. Apparently there was a WNBA event in town. So the JW seemed affordable within the mix...at $700+ a night... I've stayed at a few JWs across Asia and the US. For whatever reason this one didn't seem to meet JW's normally high standard. I can't quite put my finger on it, but I think it started with the lobby and bar. It was always overcrowded and noisy, and just didn't feel very intimate or elegant. That followed with the fact there's only one restaurant in the hotel and both times we visited it was nearly empty. It's tucked on the second floor back in the corner, and just feels like a standard obligatory hotel restaurant. The food was good but the ambience was just odd. The room was well-appointed, including a comfortable bed and soft sheets. And the bathroom had everything we needed. But the service day-to-day required follow up. They forgot to restock coffee, water and cups a few times, and when I called the front desk they delivered in a trash bag. There is a daily service charge that I believe is $50 a night and provides Wi-Fi, access to gym, and a free class. We went to use the gym to access the sauna and steam room, but learned that's part of the spa not gym so had to pay a separate per person charge. The spa was refreshing but fairly standard. Not like the Seoul Marriott with multiple heated baths and a cold plunge. Call me spoiled. Don't get me wrong, the hotel is very nice but for $700 a night and knowing what I know about most JW's this just seems slightly below their standard. I wouldn't pay that much again, but would come back for a more affordable rate.

    The St. Regis Chicago

    The St. Regis Chicago

    (47 reviews)

    $$$$

    The Loop

    I've been to Miru many times and finally got to try out the hotel for a staycation…read more Pros: -I loved that they had two restaurant options in the hotel. Both have incredible views but I would definitely recommend having at least one meal on the Miru patio if you are there during nice weather. -I was most surprised by their massive gym and has stunning views. It's also open 24 hours. They offered Pilates classes as well for an extra fee. -the hotel is brand new and all the finishes are so high end. The rooms are clean and quiet. The hallways are huge and felt like a maze to navigate but it also added to feeling of privacy. -there were so many high end details that made it extra special (the cozy Frette bath robes, welcome drinks, treat box in the room upon arrival, and the accent lighting in the room). -the location. It's just across the river from the heart of Michigan ave on the north end of a residential development. You don't feel like you are in the middle of the chaos of the city but the park, lake front and river are footsteps away. Negatives: -view was underwhelming ( fourth floor river view . Might choose the park view next time. I'd also recommend not facing the river as there was lots of honking/noise. -the room layout was awkward. They have this huge desk between the bed and tv. The full length mirror is a down a long hallway from bathroom/ where you would be getting dressed. -the room service comes on these huge heavy trays. The staff seemed like they were straining under the weight of it/ it was awkward. -I'd probably skip the spa/massage -$90/ day parking. Was able to do a spothero for about $40 next door.

    Around 5pm St Regis hotel welcomes all guest non-guests in their sabering tradition. I really…read moreappreciate this token of appreciation, it makes you feel luxurious even if you are not a guest of theirs yet. Looking forward to booking a luxurious stay with them in the near future

    Fairfield by Marriott Inn & Suites Chicago Downtown/River North

    Fairfield by Marriott Inn & Suites Chicago Downtown/River North

    (169 reviews)

    $$

    Near North Side

    A great "home" during a weekend visit. Friendly, helpful staff. Parking in the area is crazy, of…read morecourse, but they have a deal with a nearby garage for free self-parking. We arrived late and tired and took the lazy route, paying a fair amount for valet service. The usual tiny expensive store in the lobby. A microwave and plastic utensils around the corner by the security desk, handy because there was only a fridge in our room. We had forgotten something and asked to borrow it at the check-in desk, and they and security were super helpful and pleasant. The room was smallish but plenty big for our purposes. Two queen beds, comfy and clean. Decent-sized bathroom. Nothing big or fancy about any of it, but sleek and comfortable. Nice view of the city out a big window. Plenty of charging points. Very minimal free breakfast, but handy enough, with great staff there too. Caffeine and other sustenance to get you out the door. A bit expensive but, hey, heart of the city, and we came near some big events that surely drove the price up. I'd stay here again. Not too far from the Red Line, and easy walking to many stores and restaurants.

    Whenever I am back in town, this specific property is the one I like to stay in, if possible…read more Sometimes in the summer it can get expensive but I try hard to put myself here because of the location, and specifically the staff. I was personally greeted by India when I walked through the revolving door, which is always a great touch. They are super accommodating to my needs, can get me a couple bottles of water, and a late checkout due to my status with Bonvoy. The rooms are still in good condition, (in my opinion) some of the sofas are dated but the most important part when I stay here is the bed. It's not a mushy old mattress, they're great with support and comfort. The hotel is in a great part of River North, close enough to walk to the lake, or the Mag Mile. Even closer are top class restaurants and specialty stores, along with plenty of places for nightlife. Thanks for another great stay here! I'll be leaving for my flight home in a couple hours.

    Hotel EMC2, Autograph Collection - hotels - Updated October 2026

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